They are part of a shopping center and share the lot. It's busy all of the time and even busier during the holidays. We came the week before Christmas to do some last minute shopping. The parking lot was packed. We were waiting for people to leave to get a spot. When we left there were several spots open in the back right side. If I recall correctly they have bathrooms, but you need the code. The line..... was to the back of the store. Extra long. They had most of the registers open so it kept moving, but it was long. It's always long, not like this. That is one thing I dislike about the store is the lines. They used to have remote checkouts. They would have kiosks throughout the store where you can check out on your own or with the help of an associate, but they don't have that anymore. Selection- We were here looking for clothing for our teenage nephews. We found two tops for one. Lucky and Quicksilver. Both really nice and after opening it on Christmas we learned that he approved. For the other nephew we got him pants. We picked out a nice pair of Addis sweatpants and he really liked it and they actually fit. The size smalls aren't all the same. He's got a tiny waist so it's hard to find him pants. Those Addis ones were the right side and fashionable. There was so much more we could have shopped for, but with the line to the back of the store we had to keep going and get out of there. I really liked there selection of clothing. I still find them pricy at times, but you can find really good deals too. The issue I have is most of the clothing is made for the Rack. They aren't discontinued or discounted regular Nordstroms clothing so you are getting what you pay for. And if you're ok with that then this is the store for you. I've gotten some really nice pieces here and so has my husband. I'd come back, but only when I had more time and it's not during the holiday rush. read more

Nordstrom Rack - We need nearer customers - Women's Clothing Near Me - San Leandro, California

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Outstanding shopping experience. Store is clean, friendly - check out fast - its very close to the high level of customer service of a traditional Nordstrom store. I looked around for a week to try and find a one time use tie at lesser store: Ross + TJmaxx for an event and never got lucky. Went here and found two good options - I was very impressed at that selection. Shopping in the area through Covid had become almost unpleasant at some points in time - I'm glad to see all that is over with at least at this store. I just went in for a quick purchase - but I will be back for more soon. Shirts and shoes are super quality at the lowest prices.... and for all the online shoppers out there - trying on shoes or a shirt is important to make sure its comfortable. read more

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Beautiful merchandise and priced fairly. I found some fabulously great skirts and pants there. Recommended by mom and me.

5/18/25 Quality/Quantity - My wife tricked me into taking her here... She said a quick in and out... But 2 hours later... Other than Tommy Bahamas, they do not carry the brands I wear any more. One of us is out of the times, lol. Amazingly Marshalls had a few shirts that caught my interest; see other reviews. Might have been the first time, but I still did not buy it as I have too many. So while my wife shops, I just walk around aimlessly. If only the Racks had a bar like your regular Nordstroms! Atmosphere - Good size location. One of the major anchors. Plenty of parking. Well not on weekends. Also be safe due to car break-ins. See pictures and signs. Service - Self service. I just noticed your amazing return policy has been changed to 30 days?!?! Or does the Rack and the regular store have different policies...? Your return policy was the #1 reason we were regular customers in the past. Well, my wife is still a regular. Price - Reasonably priced if you can find what you want. Owner Comment - Congrats on your success since 1901, which started out as a shoe store! 1963 - Added apparel when they acquired Best Apparel of Seattle. 1971 - Company went public. 1973 - Nordstrom Rack launched. read more

Nordstrom Rack - 5/18/25 FYI. Flights at the house come in pints. Lol. - Women's Clothing Near Me - San Leandro, California

I only came to this Nordstrom Rack because it was right next-door to the Marshalls and was hoping that they would have some variety but that immediately came to another realization... This location has very limited variety for men's clothing. What I mean by that is, the majority of men's clothing were the exact same brands just marketed in different price points. All of the clearance section and discounted sections revolved around the exact same stuff. I ended up purchasing two items that I knew would be reliable, as they were from the lone brand that I've liked from them that I know was of good value and quality but that's doesn't take away that those were like two needles in a haystack. I had to fight to find those two items, and even more was shocked how one of them which used to be a major seller there was like completely discontinued. I do want to praise their staff. They were very friendly, helpful, and had character that definitely made me want to return to see them. I repeat, to see the employees, not shop at this location. I wouldn't say that I had a bad experience here, but it definitely was disappointing and was longer and more frustrating than it needed to be. As a result, I don't know when I will come back here or if I ever will. This Nordstrom Rack gets 3/5. read more

Nordstrom Rack - Front of the store - Women's Clothing Near Me - San Leandro, California

I am an infrequent Nordstrom's customer. Over the years, I've purchased a couple of suits, some shirts, and suspenders for events. Primarily at the Norstrom in Walnut Creek. Recently, I was shopping for Reyn Spooner Aloha Shirts at Nordstrom Rack online. It was great to find 2XL shirts on sale. Spooner shirts MSRP is $119.50 and the Rack had them for $67.50. Of course, not all styles, sizes or colors are available but if you can find something you like, it's a pretty good deal. I ordered three and they arrived within three days. Unfortunately, one of the three was a "tailored" shirt when I was intending to order "classic fit". So I went online, started the return process, printed out the Return Receipt and took it to Nordstrom Rack in San Leandro. The checkout counter is just inside the front doors to the left. There is one queue and about six stations were open. The line was short. I think I was fifth in line, but it moved pretty quickly. Marco M. was working at the station under the sign that said "Pick-up". As his last customer walked away, he looked up and made eye contact and called me over with a smile. I asked him if I should have gotten into the "Pick-up" line for a return and he replied that any cashier could help me. He proceeded to ask me how my day was going as he removed the Return Receipt from my bag. I noticed that he had a badge on his vest that said something like "I'm new and learning the ropes". We had a quick conversation while he took care of my transaction. It went very smoothly, and I was quite impressed with his customer service skills. That he was able to process the return and hold a conversation at the same time is a throwback to times when customers were "king" and store representatives were there to take care of them. I hope that Marco is given every opportunity for success. I found his style refreshing and much more down to earth than I had ever received in Walnut Creek. Perhaps its demographics, but I think it's more about mindset. read more

I came in to purchase clothing for my brother's funeral. About 30 minutes before closing, the fitting rooms were shut down, which was incredibly inconvenient. Since I needed something quickly, I decided to purchase nearly $400 worth of items with the intention of trying them on at home and returning what didn't work. At home, I kept one top and planned to wear a pair of dress pants, but after removing the tags and putting them on with heels, I realized they were too short. I set them aside and ended up wearing something my sister had instead. When I returned everything else, I explained the situation to the kind associate at the register, who was very understanding. Unfortunately, as the items were being processed, an older manager approached in a rude and condescending manner. She loudly criticized the returns, claiming the clothes looked "worn," speaking as though I wasn't even standing there. Given that I had just buried my brother and was with my mother, I would typically speak up in this situation but I didn't want to cause a scene, I simply wanted to get away from the horribly unprofessional snooty manager. Later, I was shocked to see my Nordstrom bill still included a pair of pants I had returned. I contacted customer service, but was told the manager claimed they "never received them." I've been a Nordstrom customer and cardholder for over 20 years. My grandmother and mother have been loyal customers as well. Why would I invent a story over $50 pants I didn't even want? This entire experience, from the lack of compassion to the unprofessional behavior of the manager, was deeply disappointing. I'm left paying for an item I don't have, while Nordstrom dismisses the word of a longtime, loyal customer. Sadly, this has ended my relationship with Nordstrom. It's unfortunate that $50 in disputed merchandise mattered more than decades of loyalty. read more

Ok, I'm sorry, or not, but what a shit show. I came in here with my partner on the hunt for work clothes for her. Upon entering, the total chaos hits you like an express bus in the face. Completly overwhelming. There is no organization, just racks, and racks and racks of mish-mash clothes everywhere. How about a little organization folks. Women's tops here, skirts here, pants close by and let's go a level deeper... Dress tops vs casual vs work attire vs scrubs. No organization at all. All mixed together on endless floor of racks. How does anyone find anything in this store???? Same for skirts, dresses and pants. So much for women's. I ventured into the men's area for a minute and left immediately since I don't need any clothes at the moment or the increased aggravation from chaos. Maybe people have the time to surf the endless sea of chaotic mismangled clothing racks to find what they want but my partner and I have a life so bounced pretty quick instead of having our souls sucked dry by this nonsense. read more

Fashion has really gone downhill. This is worst Notdstrom Rack. Sad selection. Winter sweaters on sale. Restroom was a mess. No toilet paper in the handicap stall. I asked the employee. She just stood there and went back to whatever she was doing. Hardly anyone in line to pay. On a favorable note, the drinking fountain had refreshing water, lots of purses and watches. read more

Great clothing finds- fashionable high quality designer clothes can be found at decent prices. You have to spend a little time looking but it's worth it! read more

This store sometimes can get a little, uh, disheveled, depending on when you come in. But, it does seem like the employees working here are constantly trying to keep things organized the best they can. They do have a lot to choose from here, and it is somewhat expensive, although, I think, it's less expensive than the regular Nordstrom store prices. The men's area was rather small, which I kind of expected. Parking in the lot can be a challenge sometimes, especially on the weekends!! Located in the Marina Square Shopping Center in San Leandro, it's easy access right off the 880 freeway!! read more

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I find it disappointing that online pickup orders don't have a separate line for the folks that want to be in and out. I mean that is the point of a pickup order. The employee I asked about online pickup orders was very nice and apologized that I would have to wait in line. I assured her it was not her fault. The line was extremely long and it was not worth to wait in that long line. It's inconvenient that I feel obligated to pick up my order another day. Overall, having a separate line or allowing team members on the floor to take online orders would make a much better experience for online shoppers. I do appreciate having my order done quickly, it's just this one thing. read more

This morning I ordered a jacket online and then went to pick up the order when it was ready. Unfortunately, the store no longer offers an online order pickup window, so you are forced to wait in the regular checkout line to pick up your order. With two employees manning the registers at 12 noon on a Saturday in October, and the line reaching approximately 30 people, it wasn't physically possible for me to stand in the line to pick up my order. So, this means I have to go to the store again in the morning, try to be there when they open, and then rush to the checkout counter to avoid waiting in a long line. Can't you do better than this, Nordstrom? read more

I was in Nordstrom Rack on Thursday to pick up some items I ordered online for my Granddaughters. While we waited in the Pick Up line , I noticed the Cashiers were busy and was not paying attention to me except the Cashier named Marco. As soon as he was done he came over to help us. He walked up with a smile and asked if we needed help. He found all our packages and asked if we needed a bag for all our items. He was so helpful ,friendly and professional. My Daughter and I thought what great Customer Service Marco provided. I noticed he is like that with every customer he works with. . Nordstrom is very lucky to have someone like Marco working for them. He goes the extra mile to make sure the client leaves with a smile on his face. Definitely a person who has a great future ahead of him in whatever he does. read more

This is a "shout out" for the Manager, Julia, at the Nordstrom Rack in San Leandro. A few days ago, I brought a Nordstrom gift to the Nordstrom Rack in San Leandro because it only showed seven numbers for the access card instead of eight. The manager, Julia, made a phone call and was on the line for quite a while. She was able to get me a digital gift card within a day or two. I have already spent the gift card and picked up my item today. Thanks, Julia, for your awesome customer service!!!! read more

Started coming back to this location recently. Both times visited early like 10am to11am. Store was quiet. Vey clean and well stocked. Found quite a few gems here! Yay! Big improvement in employee attitudes as well. Both cashiers u dealt with recently were very friendly and helpful!! read more

Been sick for a while and tried to return a pair of shoes. It was past the 60 days and manager would not make a exception. Not the Nordstrom I use to know. read more

Did some on line shopping and I decided to return the items at this location Store was clean and well organized Return register is located to the rt of the entrance not at the main cash registers Process was easy and seamless Store is well stocked up with many items Cashier was friendly and efficient Parking can be hard, it's a busy shopping center read more

Terrible customer service and locked bathroom. Cannot find any person to get help on.

I called and asked to return something without a tag and they said if i have the email they can return it. I went there and they denied me the return which is fine. But it was a waste of my time because the person gave me the wrong info. read more

RED-TAG CLEAR THE RACK or Nordstrom smok'n crack & Selling *pretentious left-overs * After spending two hours looking thru their "red tag" sale and waiting in an extremely long line for checkout I set my cart to the side and exited the store I made it a point to tell the security guard I forgot my wallet outside and I would be back however I really wanted a moment to collect my thoughts so I could decide if I was going to support a business that treats its customers like criminals. Why did I feel this way? - because the whole time I was in line the security guard and what I'm guessing was their loss prevention employee kept starting at me and walking up near me and saying comments then whispering to each other making sure to look directly at me while I was in line. The starring and comments made me uncomfortable to the point that I changed my mind if the stuff I was gonna buy was even that great to put up with this type of treatment from the clothing store employee(s). While I was in my car gathering my thoughts I noticed two of the employees came outside and walked past my vehicle that was parked in the parking lot. This irritated me so I went back into the store and asked the security guard who was one of the employees that was starring and also walked around my car outside if it was ok that I was going to go buy my items now. His comment was "well something may happen" what do you mean I answered what's gonna happen? He then wouldn't tell me what he was talking about instead got on his radio and said something to the effect of "she's here" and kept walking to and fro from where I was standing. I asked his partner what he was talking about but he couldn't tell me so then I went to retrieve my basket and the first security guy said oh they took it back even tho he knew it was mine and that I told him I needed to go to my car and he knew I was at my car because he followed me to it. So I walked to the area of the store where I originally found the items I was goi g to purchase but they weren't there so I looked around for a few minutes and noticed that wherever I walked to the security guys were walking past me essentially following me around. Well if you want me to leave then don't hide my items making my presence at the location to be extended because I'm trying to locate the items again and if you don't want my business at all then why are you even open for business in the first place? Not everyone intends to steal or just because it may look like I don't have money doesn't mean that I didn't have the money to pay but since you want to treat me like I don't I changed my mind on my purchase I'd rather spend my money elsewhere. read more

Nordstrom Rack - East Germany has gone retail! Waiting by the window making sure he don't miss an opportunity to discriminate or promote hate. - Women's Clothing Near Me - San Leandro, California

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I am very pleased to say an individual worker stood out from this store . Her name was Khadijah. She game me the best customer service. I was in a rush trying to leave to pick up my son and she accommodated me instantlly. Thank you so much for taking care of your customers. I highly recommend this store. We need more people like you in the retail industry. I appreciate it and happy holidays! read more

You really will need to spend time here and look for bargains but from their pool of merchandise, most are near retail price. On occasion you'll find the right price but wrong size and will just need to keep hunting. The shoe section looks like a tornado went through it as most of the shoes are on the floor instead of the rack. read more

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Nice collection. Affordable prices. Be ready to spend few hours to find stuff. Highly recommend. Good read more

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Come on now. Y'all need Apple Pay. Overall the store seems to stay neat. Tonight a girl really helped me find the other missing shoe for a pair I was trying to buy. I appreciate her help! read more

I have two bespoke suit pants and wanted to convert to buttons for braces. The waist was okay, however needs to have a bit more room for a "draping" look. Annie, the tailor, fixed me up nice. With my Nordy Rewards, I get a full store credit for the alterations. You don't have to have purchased your clothes at Nordstrom for alterations. read more

Bad customer service! I just return the shoes within 30 minutes today, cashier said they can't be returned for they were worn. Who can try the shoes without wearing them?! I feel the shoes are a little bit narrower for me. The return policy is so ridiculous. It is my first time to be refused return in all the shops I have ever visited. I have bought a lot of things here before but I think I will not be here anymore. read more

Good selection of items. Site well stocked and always busy. Always end up purchasing something.

This location is always busy. I like their frequent change of items and keeping their merchandise stocked . I mainly come to this location for their bags, shoes , jewelry and make up. Not a huge fan of the clothes, it's always in a disarray. The staff are very helpful. And there is ample parking. read more

I'm here way too often than I'd like to admit. I like to order Nordstrom and Nordstrom Rack items online and have it shipped to this location for pick up. With that being said, there is only one line for all orders, returns, and online pick ups. During rush hour and weekends, the line can get pretty long. For the most part, I've had good experiences here, finding great deals on items. There's been a couple times where my pick-up process was drawn out. The staff had trouble finding items and ended up telling me that it probably didn't ship yet when my email did notify me that it did (I did go back and got my item a few days later). One thing that they can help enforce is making sure people keep their distance in the line. There are markers on the floor, but a lot of customers did not follow the guidelines, which makes things uncomfortable. read more

The young people at checkout have very nasty attitudes. They don't greet the customers very unprofessional and snarky. They need to be retrained or fired. I will never stop at San Leandro, Marina, Nordstrom rack. Terrible customer service smh read more

Out of all the Nordy's Rack, this is by far my favorite. It's a large warehouse room, one floor, ample racks to scorn through and I know the layout very well. And even if they change things around to keep you confused, it's still bearable to maneuver and spot out what you came for. This outlet seem to have the largest and best supplies. They have all the designer name brands here, so, you don't have to dig hard to find those golden tickets. And when I do find perfection, I'll stock up and buy multiples of the same brand with different styles in the same size. That's how I roll. I still remember my first treasure hunt here, it was a pair of Vera Wang kitten heels. I snatched them up in an instance. It was still $100 but it's VERA WANG! You'll never find that price anywhere. On the weekends, especially a holiday weekend, the lines are ridiculously long. But though it's long, the line keeps moving along, that's what counts. You have to be in the right frame of mind to shop these racks because if your not in the mood to dig, then you won't be bringing anything home. Now... go shop! NOTES: Weekdays have parking. Weekends... beware of parking space snatchers, it's ruthless out there. Wish the parking lot was larger because that Nike Clearance Center brings in a TON of people! read more

Felt so uncomfortable shopping here. I can't even look around without secret shoppers or the security following me. I'm honestly not even doing anything but shopping but someone is constantly following me and on my back watching me. It's so weird! I understand that there are people who steal and you want to protect your inventory from being stolen but please don't make customers feel uncomfortable to shop. Giving this place two stars because besides being followed by security and team members I actually do find stuff to buy every time. I do not come to this location much and rather go to The one in Fremont. read more

I haven't been to Nordstrom Rack in over 20 years and that is a loooonnnngggg time. I am glad I called them yesterday to find out whether they accept credit card payment...yes, they do. Whew...that saved me a trip to Nordstrom in the Westfield Plaza in San Francisco via BART. I was greeted immediately by a store employee, asking me if I needed any help. I told him I just wanted to make a payment on my bill. He told me to stand at one of the registers and another employee would be assisting me. Whoa! I did not want to do so because there were at least three customers in line, waiting to make purchases. (Hey, I'm not gonna piss somebody off by doing "cutsies".) I browsed around and noticed they had some nice handbags by Michael Kors, especially a purple one going for about $190.00. I did not bring my Nordstrom credit card, so I couldn't purchase it. Besides I was only there to pay a bill, not to do any shopping. As usual, Nordstrom's customer service is on the up side - excellent. When I have more time on my hand and without any pressure from my husband to hurry up, I will be back to this store to do more browsing and shopping. read more

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Waiting for my daughter's car to be serviced, did some shopping. This location was very clean and organized. Found some great deals and best of all.... I used my notes to make my purchases. Damn it was great! And the staff member who rang me out was very helpful. Forgot to get her name. read more

I've always had great assistance/interactions from all the associates here. Much better than other Rack locations. They are helpful and more friendly here. For example, I made a few returns for some online items, and they actually interact with me! Unlike other locations in which the associates appear upset that I am making returns and also do not even bother to say a thing, not even a "thank you" or a "have a nice day." The associates here are always wanting to help. They also have great selections compared to other locations. The lines are somewhat manageable during the peak days and hours. But don't go shopping if you're impatient to deal with others or long lines. Pack your patience, smiles, and strike up a conversation with your line neighbors! read more

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I really like this Nordstrom rack because they tend to have a good rotation on woman's clothing and shoes. When I'm in the area I would visit to see what they have. This time around I wanted to stop in to see if I can find any dresses for a wedding I am attending next month. I was a former Nordstrom employee so I appreciate the workers at all Nordstrom establishments because they're all awesome. But unfortunately there was a situation that probably will not have me returning for a long time. I wanted to try on a couple dresses before I made a purchase. I tried a couple on and decided to look one more time before I left the store. I found a dress that caught my eye and wanted to try it on. The dressing room attendant told me to go to any open room available. I picked the handicap room since the door was wide open and what I noticed walking in was a lot of clothes all over the place, honestly what I expected from an outlet store anyway. There is NO lock on the door, so it's safe to assume if a door is closed it's occupied. I am topless and in my underwear about to try on this dress... and a Karen storms in, kept the door wide opened, and demanded me to leave the dressing room. I am basically not clothed and in shock. I had to beg her to close the door and she wouldn't close it because I was in her dressing room and her belongings were in there. I had to tell her to close the door so I can put my clothes in and then she can have her room back. This Karen made it so uncomfortable for me, claiming her items are all over the room so I shouldn't have taken it, that I was stealing her stuff, and badgering the attendants that this is room and she wants to reserve it.. like this is an outlet store... If you want the full service just go to Nordstrom in SF or SJ. Since the dressing room was a mess, honestly it could look like someone just tried on a bunch of items and left. The last straw was Karen telling me she was protecting me with her chakra so other people don't bombard... LIKE LADY THAT'S JUST YOU. As a WOC, I felt humiliated and degraded from this situation. I left the room and went into another and I was so upset that I could barely try on the dress I wanted to try on. I did talk to a manager and they said unfortunately they can't do much. I get it, it is tricky with store policy but this was the most disappointing retail experience I ever had so far... and i always have low expectations for retail lately since the pandemic started. I don't expect the most awesome service but I had the worst breakdown from that interaction with Karen. read more

Alot of clothes and shoes, prices were average, definitely cheaper than Nordstroms. There is Marshalls next door, so the temptation to find a better deal was looking over there. The store locates in plaza type mall, Nike, Gap, Converse, and some other little stores. Right off 880. read more

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Cashier at returns kiosk did not bother to even say a hello or smile to us. 2-3 employees were laughing joking around over the counter. My mom and I came in did not feel so welcome but instead really frustrated over the cashier's attitude, unprofessional, wont be coming back here again. read more

As I type, I am currently on hold waiting for a manager. Is this a tactic to keep people away from solving actual issues only the manager has authority to solve? I am unsure. The original issue was this: Purchased dress and needed it hemmed. Seamstress was not willing to give me the hem I wanted (front, touching floor and back a a bit longer) so I settled on the same hem all around. I wore heels for the measurements. As I put on the dress for the event I was attending, I noticed it seemed a bit short. Then I put on my shoes (same ones from fitting) and as suspected, the dress floods 3+inches off the ground. The seamstress will not listen to what you want. She will hem it to whatever length SHE sees fit. Now I am stuck with a dress I cannot wear and I am out almost $100 dollars. (Dress+hem) Thanks Annie. Currently still on hold. 30+ minutes and counting. read more