4/13/26 Love seeing new stuff here! Still super pack and hard to find parking even when the food court is remodeling. read more

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This is the Costco I frequented the most in the Bay. But it is about to change! And by the looks of all my pictures, I sure buy a lot of gas here... BTW - Best gas prices out of the Costcos. :) Well maybe I will still frequent it only for the gas... Just discovered a Cardenas Supermarket in Hayward next to both the Business Costco and regular Costco. I am going to add all that to my routine whenever I am in CA. Quality/Quantity - This location has really gone down hill. You have a dangerous parking and driving situation. And you keep expanding your parking lots; I think more expansions are coming?!?! Now to the inside.... Again, so many of the customers here are so rude, are you all ALWAYS in a rush?! Don't even try to get a sample?!?! No more self service check out... I wonder why (saracism). Lastly, the employees have to "toughen up" to deal with the current customers. Let's not even talk about the long gas lines. Atmosphere - It was a great convenient location for me as they have additional shopping across the street - Home Depot, Walmart, etc. Expanded parking lot, thank you! So parking was not only easier, but also smoother. It added an additional two ingress egress. Most importantly, the GENIUS that closed off the gas entrance from the mall entrance deserves a HUGE raise!! The line and flow to buy gas has improved significantly, thank you! This still holds true before 10am. Open 7 days a week, from 9am till 7pm or 8:30pm; see Yelp or their website. I'm an executive member, so I will ONLY visit this location before 10am. Service - Best return policies!! I am a self-service person, so I use your self service checkouts when available, which are NOT available any more... Departments available are: Bakery, deli, food court, gas station, tire station, pharmacy, optical department, hearing aids, etc. Price - The cheapest Costco gas prices in this area, cheaper than El Cerrito and the 2 Hayward locations. Other prices are consistent with Costco. Owner Comment - Congrats on your success at this location since 1987. Congrats on all your success since 1976, since Price Club. Now you are the 5th largest retailer in the world and #10 on the Fortune 500. 804 warehouses worldwide, with 558 in the US. 1980 - IPO. 1993 - Price Club and Costco merger. 1997 - Rebrand all locations to Costco. 2024 - 132 million members. read more

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This location always has an amazing selection of staples and new products. The main down side is that this location gets very crowded. The lot is always packed. Save yourself some time by parking further and walking to the store. read more

Costco - Mint sundae - Wholesale Stores Near Me - San Leandro, California

I just bought the Maytag washer and dryer from Costco. They delivered and hooked up the units. I bought the pet pro edition. It's suppose to remove pet hair. They tested the units and hauled away the old units. Yes I'm pleased with the flawless install and the on time performance, read more

Listen NEW ITEM ALERT That Blueberry Cheesecake Caramelized Croissant is something special I love all of Costco's baked good but the newest addition deserved its own review of course they've made their rounds on social media so if you can snag a box while doing the regular shopping for 12.99 grab one or two because they leave fast! Because I shop here regularly I never do this I come here for - optical (contacts and glasses) - dog food - puppy pads - aluminum pans - febreeze 5 pack - bacon - seasonal Canada Dry ginger ale - gas(91) - a Real Executive Member - Happy Yelping read more

Costco - Blueberry Cheesecake Croissant - Wholesale Stores Near Me - San Leandro, California

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Went to Costco with my daughter for water. My daughter got the water and salmon and quiche. She went to the register to check out. The lady was very fast. All of sudden my daughter said mom this card was reported stolen! I said oh no I lost that card! Replaced it and lost the replacement! I must do better. I ran to Customer Service to get a day pass. Rushed back to my daughter. We were able to get back in line first. Guess what happened? Our cart had extensive items in it wine etc. My daughter says where's my cart? Where's my cart? I'm so happy Costco checks your receipts at the door. So five min. Later the couple came back! He said I didn't buy quiche! We laughed joked about it! It was so nice bc they waited 3 min. Or so to exit and had to come back. I said well yours paid for! I don't mind taking your items with your receipt. And we just laughed and laughed! It was a bit awkward bc my daughter is 5'9! I'm 6'0! And they were like 4'11. So I had to be mindful of my jokes. I didn't want to come off as a bully! Well Costco has all the great Easter items out! GO CHECK TGEM OUT! read more

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This is the first Costco I've been to where I had to "bag" my own groceries. Cashier rang the person ahead of me and I noticed she was putting her own items in the cart. I thought she was volunteering to help since there wasn't a second employee. But when it came my turn the cashier just slid everything down and moved on to the next customer. When I asked him if we are now "bagging our own stuff" he grabbed a couple of items and put them in the cart...I only had 8 light items and there were a couple of people behind me so I know it was pure laziness. Also he rang the same item 4 times and voided it 3, that EE was completely checked out! Other than that I love me some COSTCO and have never had this experience elsewhere. read more

Costco - Charged the same item 4 times and voided it 3... - Wholesale Stores Near Me - San Leandro, California

Costco is Costco man... I came here on a Saturday at 11 and it was CRAZY busy. My fault, no blame. I will compliment that stock was good and the store was clean. No issues. My issue is with the dang food court line. It was moving so slow. Literally like a snails pace. What I don't understand is why. They only have a few staple items so it should be pay, grab, and go. For the back up to go all the way to the lense area and literally not move is ridiculous. I mean who is running this food court !? Maybe even think outside the box.... Straight hot dog line or pizza line .... I mean you can't beat the prices. 1.50 for a dog and drink in this economy is solid. However, the lack of proactive problem solving is seriously lacking. Don't get me started on the makeshift shopping cart wall that is made for all the folks waiting. I had to push my cart in the food cart line bc I was alone w a kid. That was an ordeal in itself just to get out! SMH. Literally 20 minutes to get the hot dog. Enough time for me to type this entire review. read more

I go here more than I should. haha. It is a bit crowded sometimes at night or on the weekends. So I try to only go morning time on the weekdays. They always have some good deals going on and I end up buying more than I went in for. But that is costco for you! I like the selection they have in stock. They have a variety of snacks and more asian snacks now a days too! The people are always friendly to me. Especially the guy checking the receipt. I think I've become a regular. Lol read more

This Costco started selling per-made sushi a few weeks maybe months ago and I was hesitant to try, finally did. 1st, they start with poke about a year or more ago, with the Wasabi Ahi Poke, then they added the Sriracha Salmon Poke, both are very good, better than some of the poke restaurants. Now, they have Sushi and Sashimi, I pick up the Salmon Avocado Deluxe Box, which came with Salmon Avocado Cucumber Roll, Spicy Salmon Roll and (6) pieces of Salmon Nirgiri, all tasted very good!!! For the price and quality, you can't beat it. Again, better than some sushi restaurants. I was pleasantly surprised!!! read more

Costco - Salmon Avocado Deluxe Box - Wholesale Stores Near Me - San Leandro, California

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This is one of the closest Costco warehouse locations for me to shop at. The lines to get gas are usually short or no line at all. They keep a good stock on most items that I come to purchase. One down side is the lines to the food court get long but that isn't necessarily any fault of their own, it's just very popular and the staff are doing a great job under pressure to get the food out as quick as possible. I've also had my tires ordered and replaced at this location. Overall, everything is solid, better than the next closest Costco to me which is the Richmond location. read more

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The employees at this location really needs some basic customer service training. One of the former managers from here is now at the Hayward location and I can say the attitude is not management material. I don't understand how corporate allows this type of behavior or is it because the San Leandro and Hayward are not highly desirable locations. I gotten attitude from the cashier and assistant but I held my lip cause I'm a little better mannered than them but I really would have lost my cool as it was extremely rude and I still remember it to this day. I've seen one of the female (extremely short one) employees making out on the hood of a car in the parking lot during the day. There are probably just one or two handful of employees that bring this place down but I also experience AMAZING SERVICE at the return and optical. I wish the AMAZING EMPLOYEES are recognize. The store itself services the Oakland, Hayward, San Leandro, San Lorenzo and Castro Valley areas and more so the items are extremely fresh and a high frequent area. I don't think I ever had much issues besides the customer service which is on opposite spectrum. Corporate needs to fix it or let this places run to ground. read more

Wow wow wow. I come here weekly with my boyfriend's family. We must be spending more than $600 a month here. We aren't rich, and we appreciate the wholesale prices Costco has to offer. Today, I pulled a cart from outside and brought it inside. Somehow the carts switched hands while we were shopping, but ultimately I saw that there was a Costco mug on the cart. I didn't think much of it because maybe my boyfriend's mom put it there. As I was waiting near the avocados with the cart, a Costco employee comes up to me to tell me that I grabbed the wrong cart and it was hers because that was her mug. That was completely fine. If we made a mistake we made a mistake. As I was explaining that it was an accident, she interrupted me to ask how could it have been an accident, if we saw the Costco mug on there. There was nothing else but the Costco mug on the cart. Just the stuff we put in. I tried to explain but she wasn't having any of it. She said things like "how could you not know?" And "you shouldn't be doing this" as if I was doing it ON PURPOSE. I rescinded and stated taking our stuff out of the cart, putting them on top of the watermelons, saying "ok, ok", because she was clearly upset. She took the cart from me before I could get the avocados that were in there. I watched her take them and throw them back with the rest of the produce. At that time, my boyfriend came back and because I had all our stuff on the watermelons he asked what happened. I told him that we apparently took the wrong cart. At this time I saw and heard her talking to two other employees who were folding clothes in the clothes section. I didn't hear what she said to them but my boyfriend did because he was on his way to get another cart. When he came back with a new cart he told me that she had called us a bunch of idiots to her coworkers in Spanish. After his mom came back, I left them to find an employee that the lady didn't talk to and asked for a manager. Manager Juan came to talk to me and I explained the situation. Unfortunately her name tag was on the wrong way so I couldn't provide a name, but he said he'd review the cameras. I really hope he does because I don't usually complain to the manager but this lady really shouldn't be working in the front lines, if she isn't trained on customer service. She simply could have just asked for her cart back, without all the dramatics, and I would have been fine. But she had to interrupt me to tell me I was wrong, and insinuate that I had done it on purpose, as if I really wanted her coffee, and the proceeded to talk poorly about me and my partner's family in Spanish, as if we didn't understand her. If that's how Costco treats their Executive Members, or any members, then I can take my money elsewhere. read more

This store is generally more packed, annoying to get in and out of, but they have a huge selection of stuff -- including some ethnic foods. The tire center people are also super nice even though there is a wait. The return desk and membership people are also nice here. read more

A hellish parking lot with a bunch of stressed out locals. I'll never come back to this location again. I'm glad I came to see what it was like. Now I can pass along the info to friends and family. Note: There is no rhyme or reason as to why this Costco was designed the way it was. It breeds chaos. read more

This review is for the gas station only at this location. Do NOT go to pump #11 which is starting from the left - the 2nd bank of pumps in the middle. 1) The pump is very very slow. It took forever while other cars in front of us and behind us pumped fast. It took 5 minutes just to pump 3 gallons. 2) So we are waiting forever and when the tank is finally full (about 20-25 minutes later, it keeps flowing gas. It wouldn't stop and started to spill over and my husband had to manually stop it. 3) A receipt does not print out either. (We always get a receipt for our purchases to keep track of our expenses.) 4) My husband waves down a worker who just stands there and does not bother to come over to check. So we drive up to the worker to tell him there is something wrong with pump #11. His response - "yes - don't use it next time". So he knew but they don't do anything about i. Are you kidding me? They don't bother to fix it or at least put caution tape on it for others not to use it. The pump is VERY SLOW and ou will end up paying for gas that spilled over. This is unbelievable. I seldom write 1 star review but I need to forewarn others about this since they aren't going to put a warning sign on the pump or fix it. You all have been forewarned!!!! read more

Never been to Costco before so this was a new experience. For all of the people and cars everything seemed clean and orderly. The staff were pleasant and there were items to try everywhere. Being new to the store I would have loved some signage at the beginning of the food isles to indicate what was there. I was also pleasantly surprised about what was offered in the meat section. I was looking for duck breasts but found ox tail instead and they had some beautiful tuna steaks. read more

such great location and lots of affordable bulk orders options. great parking as well. read more

Costco - Wholesale Stores Near Me - San Leandro, California

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This costco is ghetto. The parking lot and gas station line is a nightmare. And they have big pallets of product in the aisle that you cant even have carts going down both sides of aisle like in most costco. Im done coming here. Never again. read more

This is the 2nd time in the past Month March 2026 that I have gone in and got an attitude from these workers & then on top of that they DONT WANT TO PUT YOUR STUFF IN YOUR BASKET?! LIKE WHEN DID THIS BECOME A FOODMAX? OR pak N Sav?! If this is the new way they are doing business then let it be known bc both times these rude ppl simply move on to the next person and left my stuff on the counter & im standing there like WHAT ?! IS going on here did u 4get to do your job?! So weird & then I look like im boosie bc I been coming here for 20 yrs & u all have always put my stuff in the cart. Ghetto & Rude , these workers need more training or get another job that doesnt have customer service in the description read more

Worst shopping experience ever. Joined just to get a $30 discount on a $200 doggie prescription. When I finally made my way back to the pharmacy, they charged me $200 instead of the $166 I was quoted 3 times by phone!!! Plus, guards refused to deal with people parking in handicap spots with NO placard. I needed it bc I just had major surgery and had to pick up these heart meds for my dog. And, a tiny dog was inside a car in full sun with windows only down 1inch but manager, staff, plainclothes police and guards refused to intervene. I had to call San Leandro 911 to get help-which was also useless. Can't purchase supplements, etc at pharmacy. After this hellish fiasco I left paying $30 over the quoted price and was disgusted. Customer service told me by phone that the only way to refund my membership was to GO BACK INTO THE STORE!!! I told them they would have to kill me first. Never stepping back in that hell hole ever again. And their membership phone just rung and rung and rung. Never an answer for 3 hours. read more

Just heads up- if you don't have the Executive membership, they will not let you in until the posted hours, which is an hour after what's posted. The associates working there will rudely stop you, and have you wait outside until then. This would be fine if they would update their business hours to specify that because it helps not waste ppls time. read more

Super disappointed with my experience at Costco's food court. I called ahead to place a large pizza order and specifically asked if it could be ready at a certain time. I was told yes, and they even called me back to confirm that I would be arriving at the agreed time -- which I did. When we arrived, we paid (over $400 just in pizzas) and went to pick them up. The employee took my receipts and went to tell another worker, Victor, that more pizzas were needed. At that point, Victor began cussing, screaming, and yelling profanities. It was extremely uncomfortable and completely unprofessional. He then started raising his voice at me. As soon as my husband stepped in, his tone completely changed and he suddenly wanted to apologize. That alone speaks volumes. Given the situation and the unprofessional behavior, we asked for a refund. This is a grown man working a job that requires customer service -- not a child -- and his behavior was unacceptable. Costco usually has high standards, which made this experience even more disappointing. read more

The parking lot at this Costco is terrible. We waited in line for one hour just to get gas. This Costco has to be breaking some kind of safety law because we and hundreds of other paying Costco members were trapped in the parking lot around 2:40pm on Monday, Oct. 28, 2024. I'm never coming back to this Costco again; I recommend you don't either unless you want to add stress to your life and waste your time. read more

One of the previous reviews mentioned this Costco is like a "War Zone"! And I couldn't have agreed more!! First time came to visit this place (on a Saturday) after 1.25 hour drive from my home, and it was jammed packed everywhere - inside the store as well as outside! Took me about 20-30 mins to find parking (after several driving around & around while watching out for other cars and pedestrian), and inside the store almost every aisle was tight hard to move or maneuver you cart around everyone else around you! There are people with carts just like you all around trying to squeeze through each of the small aisles/pathways. My heart rate went up with so much stress trying to shop here LOL. read more

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Hi Mike, we've spoken in the past. Usually nothing but praise about your employees and store. In fact, I love Jon C, Mia, Blanca, and Robert. I had an interesting experience today. Ruben at the returns line told me that after I make my return, another customer can purchase it from the return counter. Also, he added that the customer could purchase the items in your store. The items that I wanted to return are seasonal items. So with 100% accuracy is it true to make the following statement: the other customer can purchase the items in (your) store today? In addition, he backed up his statements with I know what I'm talking about because I work here. Quite the stern face too. While I appreciate him clearing the area for the Marshall, I believe his customer service skills can be improved. Thank you and happy holidays! P.S. maybe the San Leandro Costco owner should build a parking garage because parking was such a zoo here. Thanks again! And all the best! Warm regards, Briana Wing Friday, 12/20/24, 12:45pm read more

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I live in San Leandro and try not to shop this Costco. Once you're inside. It's not too bad. Crowded but they have good employees. Everything is pretty much in stock and it is organized. My only complaint other than how crowded this place can be compared to other Costco's is the fact that the parking lot is horrible. They've increased the parking which is pretty nice and the new side parking lot looks nice. But to get in and out of Costco is a mess pretty much any time of day. I really don't know why they couldn't have designed this better or have improved it. Since Davis Street is technically a highway and not San Leandro run, they should really work with Caltrans And possibly the city of San Leandro to make this less of a nightmare, as well as a safety concern. I cringe at the fact that I will sometimes see older people shopping there and manipulating this traffic nightmare. I know it's not solely their responsibility but they've been here for 40 years at least. My other gripe is that during the side street construction last month, they did not at least work with the municipality to help direct traffic in and out or in of the Costco, it was horrible! They closed off the accessibility going around the back other store which I thought was kind of low and would have helped congestion. If they was smart, they would have hired Traffic Solutions to direct traffic properly. They also need to widen the sidewalk leading up to the store. And needs a redesign. It's really unsafe. Pedestrians are competing with cars to get in and out of the store. I work in Pleasanton so I usually shop at the Livermore Costco on a weekday at off times. It's easy piece of cake. My wife goes to Danville or Concord. We both live in San Leandro and only go to this location out of necessity. I think we're being shafted compared to the other Costco's. I genuinely would rather have my tax money and to support the working folks by shopping in San Leandro and not to other cities. On a positive note, like I mentioned earlier, the employees do their job well and are nice when I need to talk to them, The employees do work really hard here. And the store itself is not too bad if you don't mind the surplus of shoppers. Being probably the biggest retailer in the city, which I'm sure they would have a lot of clout, it would be nice if the city, Caltrans and Costco could make getting in and out of this location better and safer. read more

This is definitely one of the busier Costcos in the Bay Area. It's usually a little harder to find parking close to the entrance, so I usually just park farther out to save time. The Tire Center accepts appointments, but keep in mind that even with an appointment, it can still take about two hours for a rotation or other services. Plan accordingly. Otherwise, this Costco has everything you'd expect. Pro tip: if you're an Executive Member, they now open at 8 a.m. for you, which is great if you want to avoid the crowds. It's also a great place to get gas. One thing I like about this location is that it's near a Walmart, Dollar Tree, and Home Depot. So if Costco doesn't have something, or if you need to supplement your haul, you can knock out multiple errands in one trip. The Food Court is always a win. They now have a new Frozen Strawberry Lemonade drink. I haven't tried it yet, but I do miss the old Strawberry Banana smoothie. That one was my favorite. Overall, it's a solid and convenient Costco, just expect it to be busy most of the time. read more

Service here is great. There are many selection here. Very good value if you find what you like here always trying to save..

The service here is always great and wonderful. A big selection in variety of everything you need. The pricing is very reasonable.. read more

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Im only rating based on the chicken bake With that being said, the chicken bake is amazing. My last and first experience, it was far too burnt where it ruined the flavor but this one was perfect. To give more info, I did get this one FRESH, they ran out so the one I gor was literally made a second ago. And it was so good, should be a given but this one wasn't burnt, this one was also so creamy and juicy inside. Also reviewing this 1 week late but iirc, the heat on the inside wasnt too hot but it was still super warm. And very cheap for how much is given. I understand the hype now read more

Costco - Chicken bake (3.99$) - Wholesale Stores Near Me - San Leandro, California

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My wife, our one-year-old, and I were shopping at Costco for a few groceries and a TV. The cashier we had seemed rushed and, unfortunately, didn't scan a few items--a pack of meat in the basket, a rotisserie chicken, and a pack of baby wipes under the cart. When we reached the receipt checker, she acted as if we were trying to steal the items. She paused for a moment to recheck everything as a line built up behind us, and then told us we had to go back and pay for the missed items. With the TV already on our cart and a crowd of people in the way, getting back through was nearly impossible. We ended up leaving the food and baby wipes behind, which now means another trip to Costco with our toddler. The whole experience was very frustrating, especially because there seemed to be no clear process in place. It would be much more helpful if receipt checkers had a way to scan and accept payment for missed items or if there were a designated team member nearby to assist in situations like this. read more

The tire department is a joke at this place. It seems like this is the department that all the other departments send all of their employees that have no personality or manners. Ive been standing in line and watched the employee named Sophanru get smart with 2 customers. He's been the only employee working the counter and has not once looked up to greet anyone standing in line waiting to be serviced. Normally I wouldn't write a review but every time I come into this location he's always rude. Management needs to correct his behavior. read more

Worst setup for returns on the planet! Idiotic, chaos BUT very nice clerk at the counter...good luck!

I've probably been to over a dozen Costco's out here in the Bay Area and maybe another 4 or so whilst traveling/abroad. Even though many of the items are similar, and often once inside one, it is hard to discern which Costco you are in, say if you were blindfolded whilst entering. BUT all Costcos are not equal and there are differences. This one off of Davis St. is one of the older ones. Parking lot and stalls aren't as generous and efficient as the newer ones like say in Hayward and/or Newark. Costco eventually took nice efforts in design and engineered parking lots to make them more efficient and safer. This one in San Leandro did not benefit from such progress unfortunately. This one for some reason also doesn't have self check out registers. Not sure if it is because the older ones don't want to go into any construction or renovation. But at the newer ones, these are a godsend if you only have a few items, which I often do. Don't have to get behind multiple shoppers that are spending hundreds of dollars worth of groceries. The gas station is smaller than the newer ones as well, maybe half as many pumps. It is also tucked away more, totally not visible from any main street, so it seems to only attract the locals in the know. I go early mornings like 8-9 am so never a long line. Don't know about the rest of the day, but something tells me the lines do eventually show. This Costco is also insanely busy, even at their first hour of opening. Most other Costcos early mornings are actually a nice time to go as you won't have to act like a herd of cattle. And I've never been in here say on a weekend or a week before a major holiday, but I've seen the traffic from the streets, and this Costco causes much of the gridlock for this corner of San Leandro. During Christmas times, 880 will be backed up for 2 exits approaching this Davis St. exit. It blows my mind on why anyone would sign up for that. A reason why this older store gets so busy is that Oakland has no Costcos. And Oakland is a very large town but Costco (smartly?) made zero efforts in putting any there. So from all the citizens of Oakland, San Leandro and Alameda which is over 600k peeps this IS their Costco. As someone who has 4 Costcos within a 7 mile radius, I think I can ensure to not touch this one again. I'll keep it for the cattle call...er I mean locals. read more

Hi every one in Costco Wholesale at Davis store - San Leandro-Ca . I want to say thanks for keeping my phone . I came here for shopping and then I forget my iPhone, but a gentleman ( he is a cashier in this Costco , and his name is Kavin ) . He is a good service and a good person. Before, I find out my phone loss , I thought I was loss my I phone already,but Mr Kavin was still keeping my phone in an office when I come to pickup. Everything is very good so I'm very happy because Mr Kavin is a good man . We recommend he will work here forever Thanks again Mr Kavin and the lady s officer read more

There was ambiguity in the tire warranty text on whether certain damage was covered, and the tire team solved it well. Great customer service. Thank you very much, tire center team. read more

I am so upset about what happened at this Costco yesterday, it makes me want to never go to any Costco ever again. And I loved Costco. I've been a Costco member since 2005. My wife sent me there for basic stuff for our family, like milk, eggs, bread. Of course being at Costco, I ended up getting other stuff that I know my kids like, that were on sale. Texted my wife to see if it was ok to buy them, she said ok. I also saw some beef ribs, which I like to smoke. Took some time to pick out some beef ribs, that didn't have too much fat on them. I also remembered I invited friends over for dinner, so I picked up some extra food items. Walked to up to the front of the store, walked past the toy section and remembered that we had a 4 year old bday party to attend the next day, even though they said gifts were not necessary. I left my cart in the next aisle to look at some toys, turned around about a minute later, and my cart was gone!!! I thought I was losing my memory or going crazy at first. I walked up and down all the nearby aisles, because I couldn't believe the cart was gone. I circled around the same area 6-7 times. I then thought maybe someone had mistakenly taken my cart, so I quickly walked in a larger radius up and down the aisles, and tried to look for my cart. I was looking at everyone's items to see if maybe they had my cart. My sister just happened to call me, and I told her what just happened. She said "oh just get another cart and get the stuff again". i told her, it took me 45 minutes to gather all that stuff! I also had to pick up my daughter from her daycare in like 20 minutes. I was stressing out, and texted my wife that someone had taken my cart. She then texted back an said that she would take off work early to pick up our daughter. I walked quickly up and down every aisle systematically, looking for the cart, and couldn't find it. My sister (still on the phone) suggested that I talked to a supervisor, I hung up phone, then flagged down a costco worker who was nearby. I asked her if costco would take someone's cart, she said oh definitely yes, or maybe another shopper would take it. But then I said that I had a lot of items in the cart, so I don't think another shopper would take it. She said that, I should talk to a supervisor, and that maybe they brought the cart up to the front area. I walked to the supervisor's desk, and the first thing the supervisor asked me if there was any meat in my cart. I said yes. He said if you leave meat in the cart, an employees will put it away, if they don't see anyone around it. They were basically telling me that it was my fault. I'm sure I'm not the only one that has had their cart taken away, based on how quickly the supervisor responded to me. I walked away from the supervisor desk, extremely livid, then started looking for the cart frantically again, because I was still in denial that someone would have really taken my cart. I honestly thought I was being pranked, and some TikToker would bring back my cart and say "it was just a prank bro!". I walked back to the meat area several times, to see if I could intercept the employee who took my cart, and that maybe he would have all the items still in the cart. I finally gave up and had to repurchase everything, which took about another 30 minutes. I walked past the food court, and saw so many people leaving their carts unattended while buying food, which I thought in my mind could be taken away at any point by Costco. I then realized they had already paid for the items, so they couldn't take it out of their carts anymore, legally. I went back to the supervisor desk, and said hi to both the people working at the desk, and was totally ignored. The person right in front of me, was counting money, and was laughing with the other supervisor next to him. He never even acknowledged me, nor did the lady next to him, however I noticed he kept looking down as soon as I walked up. I ended up just walking away after waiting there, for enough time to make the situation awkward. I thought that perhaps he would come towards me and apologize for ignoring me as I left, but he never did. I'm seriously thinking of boycotting costco after today, that's how upsetting this shopping experience was. read more

I love my Davis street Costco in San Leandro, I've been coming here for years! Quick, convenient and close to the house! Anyway, I went and wanted to have my tires checked today, Carlos the guy that was working the register was awesome! He took his time with me to check my tires and everything and was very thorough with what he was doing and explaining to me. (I'm kind of an idiot when it comes to tire maintenance. LOL) I need tires basically lol. Anyway the problem and issue that I have is there was this guy, who came out of left field, very rudely and abruptly interrupted what we were discussing. (tires and prices) and blurted out to him saying he needed something from him. And I'm thinking to myself, well, you could have done that when we were done. That was extremely rude and unprofessional on that guys part. Honestly I think that gentlemen needs a little retraining in etiquette on his part not to interrupt a customer when he's conducting business with your store associate. Basically sir, go wait until we're finished talking. It wasn't that important. Thank you for confirming what I needed to confirm Carlos, you were very helpful to me and I appreciate that a lot! Good luck my friend. read more

Good Costco to be aware of Would revisit as time allow Was able to find the essentials And plan to come back as time allow :-) (2025) read more