Not sure if it was store policy but because I didn't have the owner of the membership card, my dad,…read morewith me I was stopped at the entrance. There might be reason for this policy but it's very inconvenient when it's my dad who has trouble walking and needs me to just pick up one item for him. In the moment I just wanted to move one, but for next time is this something I'm able to reason with the workers at the entrance?

My app reminded me that I've been a member for 31 years!!! And yes, I probably go almost every week…read moreand might have even called it my Disneyland. You know that thing? "You just had a bad day at work, what are you going to do next?" Me: "I'm going to Disneyland!" I could probably find better use of my time, but it is MY time. I'm always looking for good deals and Costco always makes me feel better when I find something and know that I am getting it at the lowest price. And yes, I go online to see how much they're going for before I buy anything. And when Costco puts it on sale, it's a must (whether you need it or not lol). And the fact that they offer price adjustments within 30 days (and that snack bar hotdog/pizza) makes the membership fee somewhat worth it. Why not 5 stars? Well, let me tell you. I've never had to pay more for membership in my last 31 years! And they have this thing where they have random items available but only long enough for you to get hooked, then poof! They disappear never to be seen again. Then you look online only to find them at 3x what you paid for... darn you, Costco!!! And did you see the price for their chocolate-covered raisins now?!? When did they start costing more than cashews or mixed nuts? Is there a shortage on raisins? Here's a tip: don't get produce in bulk. Some may be worth the discount, but you're better off getting only what you can consume from your local store, especially when they put them on sale.

Bad services, no smile, no friendly. All cashier look angry all the time. What's wrong with this…read moreplace?

February 2026 On the second day of Lunar New Year, I…read morevisited your wholesale location in a festive and sincere spirit. I had prepared red envelopes to express appreciation for your hardworking staff, reflecting our long-standing business relationship. Upon arrival, I was pleased to see that your company had arranged a small buffet for employees. The warehouse staff were polite and exchanged festive greetings, creating a positive atmosphere. This reflected well on management and is worth acknowledging. However, an incident that followed severely disrupted what had been a pleasant morning. I must clearly identify that the staff member involved is the senior female employee from the back department responsible for vegetables senior lady ! This day she was standing their cut pork for customer and employee! she refused to provide proper portions to my employee, who was waiting in line appropriately. Instead, she directed her to take leftover scraps filled with excessive bone fragments. When I calmly asked for clarification, this staff member responded with a cold, impatient, and hostile attitude, demonstrating a complete lack of professionalism and basic respect. My employee feels like homeless need get her food ! As long-term customers and fellow business owners who consistently support your company, we expect fairness and respect, particularly during a festive occasion meant to reflect goodwill. As business operators ourselves, we understand that management culture directly affects reputation. What we witnessed today raises serious concerns regarding internal service standards and supervision. I respectfully request that management review this matter seriously and reinforce professional training to ensure equal and respectful treatment for all customers moving forward.

The customer service was fine. the product I bought was great, personal was very helpful too, but…read morebe aware, ask beforehand what shipping will be before placing your order! My experience was very disappointing! I bought $13.63 amount of product and paid total of $55.25! that included the shipping and handling. I am a small business and with this kind of added expense, I won't be doing business with them again, between this and tariffs on my high priced chocolate, I'm sorry to say that that was my last order with Linton.

I drove from San Jose on the suggestion of a fellow baker…read more When I arrived, they wouldn't even quote me prices, since I didn't have my business license with me (who would know to bring their business license? who carries it around? ) They don't have a catalog, no website... I would have to call and describe each thing I wanted and start over. To me it was a wasted trip. In this day and age, how hard is it to be a little more customer service oriented? I can order the same things online and they show up at my door.

I am not a customer of this business, but on 2/26/2020, while driving Southbound on 880 at about…read more2:15 p.m., one of CJ78.com drivers was riding my bumper. Must I really have to tell you that this is extremely dangerous and irresponsible behavior? It also shows a sense of entitlement, which seems to be becoming a growing problem on Bay Area roads. Please tell your drivers to drive more safely and let's all try to be more kind to one another.

I buy all of my company's industrial supplies from CWC because they are more competitively priced…read morethan ULINE while still supporting local, family-run businesses!!

From the owner: At CWC, we take pride in offering an exceptional combination of fast shipping, easy ordering,…read morefriendly customer service, extensive industry experience, and a broad range of products. With over 60 years of expertise in serving various industries and 10 strategically placed distribution centers across the United States, we ensure prompt and efficient delivery of everything from protective packaging to high-performance rope. Our knowledgeable staff is always ready to assist, providing personalized solutions and support to meet your unique business needs.

They have all tobacco products, and their prices are amazing. They now offer exotic sodas and other…read moregreat merchandise for smoke shops. T-shirts, Blackwood merchandise, lighters, Cigars.... This place has amazing service and will take requests for pre-orders and deliver. So happy to find this place!!! The service is quick and assistance is available to the vehicle when needed. Security at front with safe parking. Thanks a million guys !

wholesale only for cigars and tobacco products. public not invited…read more there's goes my idea for cheap smokes!

Go early for easy parking and shorter lines, cool new items!…read more Staff and cashiers were friendly and kind!

This is the Costco I frequented the most in the Bay. But it is about to change!…read moreAnd by the looks of all my pictures, I sure buy a lot of gas here... BTW - Best gas prices out of the Costcos. :) Well maybe I will still frequent it only for the gas... Just discovered a Cardenas Supermarket in Hayward next to both the Business Costco and regular Costco. I am going to add all that to my routine whenever I am in CA. Quality/Quantity - This location has really gone down hill. You have a dangerous parking and driving situation. And you keep expanding your parking lots; I think more expansions are coming?!?! Now to the inside.... Again, so many of the customers here are so rude, are you all ALWAYS in a rush?! Don't even try to get a sample?!?! No more self service check out... I wonder why (saracism). Lastly, the employees have to "toughen up" to deal with the current customers. Let's not even talk about the long gas lines. Atmosphere - It was a great convenient location for me as they have additional shopping across the street - Home Depot, Walmart, etc. Expanded parking lot, thank you! So parking was not only easier, but also smoother. It added an additional two ingress egress. Most importantly, the GENIUS that closed off the gas entrance from the mall entrance deserves a HUGE raise!! The line and flow to buy gas has improved significantly, thank you! This still holds true before 10am. Open 7 days a week, from 9am till 7pm or 8:30pm; see Yelp or their website. I'm an executive member, so I will ONLY visit this location before 10am. Service - Best return policies!! I am a self-service person, so I use your self service checkouts when available, which are NOT available any more... Departments available are: Bakery, deli, food court, gas station, tire station, pharmacy, optical department, hearing aids, etc. Price - The cheapest Costco gas prices in this area, cheaper than El Cerrito and the 2 Hayward locations. Other prices are consistent with Costco. Owner Comment - Congrats on your success at this location since 1987. Congrats on all your success since 1976, since Price Club. Now you are the 5th largest retailer in the world and #10 on the Fortune 500. 804 warehouses worldwide, with 558 in the US. 1980 - IPO. 1993 - Price Club and Costco merger. 1997 - Rebrand all locations to Costco. 2024 - 132 million members.