July 2026 I came by to grab some groceries for the week. Long as as usual but customer service is great as well. read more

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Costco has gone downhill Not only is the price of things not impressive. They are close to or on expiration date or actually on expiration date stuff being sold is a rotten thing to do to paying customers. The ciabatta rolls were rock hard and expired the very next day. . Their produce is not fresh and not quality. I got an order of food delivered through Costco website and was really disturbed and disappointed that the tomatoes were already wrinkling at the top from being old. The lemons were hard and dry The membership is pricey, considering I'm not getting anything of quality from there. Guess I'll be one of the many customers moving on. read more

I don't shop often at this Costco as it's further away than 2 others. The advantages here are the vast parking lot and better product selections. The gas station seems bigger too. If one likes to "shop" leisurely, this is the Costco to go to. Vast product selections, the lines look to be shorter as crowds aren't that big. Hearsay Costco sells many types of Dubai Chocolates, including an ice cream bar. Thought I saw the ice cream bar but not the solid ones. I did find Bouchard Dark Belgian Chocolate, 72% cocoa with only 4 ingredients: unsweetened chocolate, sugar, low fat cocoa, lecithin. No fillers like vanilla. 2 pounds (18) singles wrapped in aluminum foil. Compared to regular chocolate bars @5.29 for 2ish oz., Bouchard's chocolates are a great value!! read more

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This Costco doesn't have as much new variety as other Costco's in the area. It's probably a good thing so I don't spend more $$ on each trip and try to stick to what I went in for. read more

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Really like the Business Costco. Lots of great items the regular locations don't have. However you take your life in your hands getting gas. People fly through the entrance towards the gas station section and cut through parking spaces as a short cut. read more

I wanted to give an update on my previous review. I finally got to use the rental car discount with my membership and it was $100 cheaper than anywhere else I looked, including triple a. The caveat however is you have to book through Costco's travel portal which is quite outdated in terms of experience. read more

The dumbest policy Costco has is not allowing all "Paid Members" inside. I just needed to upgrade my prescription at the optical department and then I was leaving. I honestly do not understand why a member can't go in just for the optical or the pharmacy. I came at 9 am but cant go in until 10 am. That is ridiculous! read more

I mean if you have TIME to go down every single aisle and make an entire day of it then you are blessed You will find some good deals and save on a lot of items You low key have to weigh the pros vs cons If you have a family of 4 plus YESSSSS GO GO FOR IT IF NOT then maybe reconsider and weigh your options it all varies on what you are shopping for read more

A 10 yr old kids get on a massage chair to test it, everyone waiting in line for him to finish his cycle. After 1st cycle end, he restart, after 5th cycle, he still press restart. We report to employee that the kids stop every one else to test the chair before buying. The old man employee said I can't do nothing. I cannot stop him. Then who can？ Not even can give him an advice to let others people try? read more

Foodcourt-- I called on Friday for my order for my daughters bday and re confirm today for May order at 1 pm to be pick up.. I ordered 3 box of pizza and 25 pcs of chocolate chip cookies when I got there it's not yet ready I got there 1:20 because I bought some cupcake too inside. When I pick up the food and ask for plates 26 pcs of plates the tall ladies she's( Latina ) ask me why I need to much I only ordered 3 box of pizza I'm she's rude only for plates she's going to be like that.. I spent $109 dollars just for plates she said you guys have party u should have plates it's my first time to encounter that kind of person in Costco.. next time I will call ahead of time just go there and buy. It so disappointing The order is not ready plus I just ask for plates nicely but that kind of attitude.. pls improve your customer service. read more

Costco - 3 boxes of pizza and 25 chocolate chip cookies - Wholesale Stores Near Me - Hayward, California

nothing but select grade of primal chuck rolls. no choice or prime. a worker told me they don't sell anything but select grade on chuck rolls. i took a chance on one. bad idea. it was riddled with thin silver skin and connective tissue throughout! it was terrible. that was my first, and last time there. read more

August 9, 2026 as a Costco member showed up at 950am to use the bathroom and front check in and exit staff working firmly denied bathroom use be of not having executive membership. The person honestly needed to go, but they couldn't make the decision on their own. Seems like a Costco policy needs to be changed. This is what Costco has become. Basic needs not allowed for "regular" members. read more

As a member for over 10 years, I was shocked by my experience this morning. I arrived at 9:35 AM and was rudely turned away at the door. The staff told me only Executive Members could enter before 10 AM--a policy I was never informed of. The attitude was dismissive and disrespectful. A terrible way to treat a loyal customer. I've never felt so undervalued. On yelp, it didn't mention 9am open hour is not for non executive member read more

Costco - Wholesale Stores Near Me - Hayward, California

Yes I Admit it!!!! I like Costco!!!! Lots of Quality products at reasonable prices!!! $10 pizza $5 Rotisserie Chicken $1,50 Hot Dogs Hell yes Sign me up!!!! Great Customer Service!!! Make this a Baller On A Budget Approved Establishment!!!! read more

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I absolutely Love going to this Costco ! Their hours here just changed too !! We go here to shop then get gas ! read more

Costco - Hours - Wholesale Stores Near Me - Hayward, California

Bought a dishwasher from costco. Completely disappointed, both in the product and the service. Poor scheduling: They sent a text message saying that their scheduled arrival is in the afternoon, but two dudes knocked on my door early in the morning. Upcharge: The two dudes did a check and asked to replace a tube and a cap for $100. And the money went directly to that two dudes via cash or zelle. Several years ago I bought a washer and a dryer from Costco, and at that time the technicians didn't do this kind of scamming upcharge. These two dudes basically got in your home and charge you, putting you in a situation that is impossiable to turn down. Crack on the product: After installment, the two dudes finally showed me that there was a huge crack on the panel. And they said the machine could function normally. And they said they will need to schedule a replacement. Come on, it's customer obsession to check the product before sending it to a customer's house. read more

Costco - Wholesale Stores Near Me - Hayward, California

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Love this location. It's organized and clean, does get crowded but the gas line moves pretty fast. They also stock ethnic foods like rotis and rasmalai, paneer, and kimchi. Overall if I'm in the area, I'll go here! read more

Visited this location for the first time and not much to say or comment other than Costco is Costco. Not even sure if am making sense here LOL. I do like that it's not so busy and crowded everywhere. Parking was easy to find and inside the store was a decent warehouse with mostly spacious aisles, which seem orderly and well-maintained. read more

Costco - Wholesale Stores Near Me - Hayward, California

CoMy opinion is that it's a great move to have some of the people to come at a time when they all deserve to be there Costco has changed from what it was when 1st opened. The people you have now as customers are straight out of some place that don't have human beings. These people don't Respect the rules or other people that also paid for membership. Kids Don't belong in basket. read more

You can come to this business center w/your regular costco card. they have sooo many drink options that we wouldn't find at our regular costco. We made sure to stock up on our sparkling water options :) I also found one of my favorite iced coffees here, Lee's Coffee! sold in frozen concentrate. I saw it 1 time at the Stockton Costco years ago and never saw it again at any other Costco i've been to. Idk if it's a seasonal item or if it's a regularly stocked item here, but I was SO happy to see it! of course, we got a small case. They also have a good selection of kitchen items - knives, mixing bowls, which we have bought and cutting boards. We mainly came here to find a food processor. They didn't carry it which was surprising b/c they carry all other kinds of kitchen appliances. Idk if maybe a regular Costco would've had it. We ended up going to Target instead to buy one. read more

Costco - Found my Lee's coffee. - Wholesale Stores Near Me - Hayward, California

It's better to buy bulk. Good prices on some things. They are getting in a lot of different products. But they also are getting less of some products. So if you see something you like you better buy it. Still more cheaper than the grocery stores. read more

My app reminded me that I've been a member for 31 years!!! And yes, I probably go almost every week and might have even called it my Disneyland. You know that thing? "You just had a bad day at work, what are you going to do next?" Me: "I'm going to Disneyland!" I could probably find better use of my time, but it is MY time. I'm always looking for good deals and Costco always makes me feel better when I find something and know that I am getting it at the lowest price. And yes, I go online to see how much they're going for before I buy anything. And when Costco puts it on sale, it's a must (whether you need it or not lol). And the fact that they offer price adjustments within 30 days (and that snack bar hotdog/pizza) makes the membership fee somewhat worth it. Why not 5 stars? Well, let me tell you. I've never had to pay more for membership in my last 31 years! And they have this thing where they have random items available but only long enough for you to get hooked, then poof! They disappear never to be seen again. Then you look online only to find them at 3x what you paid for... darn you, Costco!!! And did you see the price for their chocolate-covered raisins now?!? When did they start costing more than cashews or mixed nuts? Is there a shortage on raisins? Here's a tip: don't get produce in bulk. Some may be worth the discount, but you're better off getting only what you can consume from your local store, especially when they put them on sale. read more

0 review to Alma because she costumes sarvas 0 I am business member she no give my year cash reward

Service is Fantastic in every area in this store! The Associates are courtesy incarnate! read more

Saturdays are incredibly busy at this Costco pharmacy with long lines and hard working pharmacy techs processing orders. One in particular, Alexis, provided excellent, efficient and friendly service. Thank you for your patience and kindness! Job well done. read more

Big parking area to park, Gas Station , Different exits and entrance to go by to!! They always change the entrance side promos what's the deal for the month and other items regularly.. New food items this week that I went / they where sampling it as well. Service is good and speed as well. There good value clothes I got for my self addias sweater and some work pants!! read more

Poor service from the tire center this Sunday... Employees talking among themselves while ignoring customers. A warning- they charge you tax on battery cores when you buy a new one but will not refund the tax when you return your old battery.. Lady at counter says they just take the tax Poor business practice could be a class action read more

Not sure if it was store policy but because I didn't have the owner of the membership card, my dad, with me I was stopped at the entrance. There might be reason for this policy but it's very inconvenient when it's my dad who has trouble walking and needs me to just pick up one item for him. In the moment I just wanted to move one, but for next time is this something I'm able to reason with the workers at the entrance? read more

Crazy busy on a Saturday, I should have known better than to come on a weekend. But we were in the area and wanted to check out this location. Quality/Quantity - Good and consistent. Very decent liquor selection, see picture. Atmosphere - First location where I have seen a nursing mothers room, see picture. Cool. Good size food court and good size seating. Other departments - Gas station, tire center, pharmacy, optical, etc Open 7 days a week from 9am to 7pm or 8:30pm. Service - Also a training store for the new Newark location that will be opening soon. So plenty of team members today. Price - Always a good value! Came to "window-shop" and spent $300+... Owner Suggestion - Congrats on your success at this location since 2009. I know you built this when your other location was just for businesses. Congrats on all your success since 1976, since Price Club. Now you are the 5th largest retailer in the world and #10 on the Fortune 500. 804 warehouses worldwide, with 558 in the US. 1980 IPO. 1993 Price Club and Costco merger. 1997 Rebrand all locations to Costco. 2020 105.5 million members. read more

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The lady at the front at entrance was rlly rude she kept rolling her eyes and she couldve been way nicer about what she said.

Dear Management, Since there is no email address for file a complaint, I have to post this issues on yelp. I am writing to express my significant concern regarding an incident that occurred during my visit to your store on Hesperian Blvd. Hayward on January 6, 2026, at approximately 9:09 AM. The experience I had at the checkout register was highly unprofessional and left me deeply disappointed. During my checkout of several items, I encountered a situation where a few toys lacked clear markdown price tags. Naturally, I requested that the cashier, Anna May, provide me with the correct prices before proceeding with the transaction. At the very moment I made this request, my phone rang, and I briefly answered it. Unfortunately, Anna May appeared distracted and engaged in conversation with another male employee, identified as Bill, who was standing beside her. As a result, she did not hear my initial request for the toy prices. After placing my call on hold, I respectfully reiterated that I needed the prices confirmed before completing my purchase. It was at this point that Bill, who had been conversing with Anna May, abruptly interjected. Without understanding the context or the situation, he began to loudly accuse me of being rude, which was entirely unwarranted and inaccurate. His tone was confrontational and highly aggressive, causing an immediate escalation of what should have been a routine customer service interaction. Thankfully, a manager named Christian quickly intervened. He promptly instructed Bill to refrain from speaking to a customer in such a manner and directed him to step away from the register. I appreciate Manager Christian's swift and appropriate action in de-escalating the situation. However, the fact that such an intervention was necessary is deeply troubling. It is completely unacceptable for an employee to speak to a customer with such hostility and disrespect, especially when they are simply seeking clarification on product pricing. The behavior displayed by Bill was not only unprofessional but also created a very unpleasant and unwelcoming atmosphere. I hope this incident will be addressed to ensure that all staff members adhere to the highest standards of customer service and professionalism. Customers deserve to be treated with courtesy and respect, regardless of the circumstances. Sincerely, S A Khan  Member ID# 111939250505 read more

This review is regarding the TIRE CENTER. I had an appointment for a 10am tire rotation, checked in at 9:40am, and at 11:15am my car had not been touched. Unacceptable. I speak to the manager on duty and all he can say is it's my fault. Oversight on my end. Yes it is, and my time is not to be wasted. Why is there an appointment option if they are prioritizing walk ins? Annoyed and will not be returning. read more

My favorite Costco. They're bigger and have more food and products selections than the other Costcos. Service wise, staff are polite. Value wise, Costco has the same pricing for their items. Lots of parking and walking distance to Starbucks, five guys, orange theory. We always shop in this Costco location. read more

The warehouse doesn't update any inventory on their Costco website so you'll never get accurate info when you go. You'll end up wasting your time. Warehouse WiFi has been broken forever and they don't fix it. Horrible Costco. read more

One of my favorite Costcos. Has gas station, tire center and the best service. Clean, high tech the checkout is the fastest they scan your items in beforehand. Also love the tire center. Once I punctured a tire nearby and they checked my tires found the nail for free. The high tech inflation station is also really easy to use read more

Angie from the Bakery department is the best! I came in earlier this week and she greeted me with a warm smile! Recommended the best desserts available can't wait to enjoy them tomorrow for thanksgiving ! She sure made me Feel appreciated and welcomed! She was a joy to meet these holidays and felt like sharing my experience I hope I get to say hi again once I come back for Xmas! read more

Just a quick update on Costco Hayward. Costcos are generally the same around. This one is not too bad and has a plenty of parking. I rarely go to this one as it's a further one. It is a pretty busy location, so try to aim for shopping during non-peak times. This time around it was just a normal Costco run, finding Coke Zero, finding a deal for sweatpants. And easily paid and checked out. read more

For many of us Costco is a necessary evil. Yes we always bitch and moan about the crowd density and how the parking lot raises our blood pressure by 50 points. But we all endure it to get some seriously awesome buys and every regular customer has their set staples here. But for as much flack Costco gets, this one is one of the least painful for me to go to. This place is probably slightly a decade old, but it still seems somewhat new to me. The parking lot is a bit convoluted in terms of entry/exit points and several tight corners that easily get jammed up. But the actual stalls are crazy wide and generous so there is little chance that your door will get bumped or dinged. And it is also easy to get in and out of. I've seen the meat section evolve over the years and I always like to see 'what's new' or 'what's on special'. They have more meats now that are pre-marinated or seasoned, which is not really a draw for me but I know it could for many out there who aren't the most seasoned cooks. I once found the trimmings to ribs where it is a thinner cut, so almost like miniature version of ribs. It was like $2ish per pound and I was able to make some nice dishes with it. I like the seafood case here, lobster tails, king crab legs for special occasions and now a legit and rotating array of fresh fish that I find much better in quality than even Asian markets like 99 Ranch. They used to have the same old selection like farmed Salmon, Tuna and Tilapia, but now sport things like black cod, 'wild' salmons and even whole small snappers. What I'm not a fan of are their baked goods and their produce. There are some nice finds every now and then, but the stuff baked on site is just industrial baking to me, so pretty darn mid. And the bulk produce like apples and grapes are super mediocre and also super industrialized agriculture meant to make things big and large but not necessarily tastier. Now as everyone already knows, you do HAVE to buy a larger quantity of any item here, so this place is not really a fit if say only buying for 1-2 people in your household. But if one can use the quantity in a timely fashion than Costco deals are hard to beat. I avoid weekends here like the plague. I like to go early weekday mornings like the first hour of opening or like 2-3 pm on weekdays. In those time frames like I said earlier makes Costco shopping bearable and often times even, a pleasant breeze. read more

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Love this costco - Ron is extremely helpful, attentive, and courteous while i was searching for a car seat!!

That oowwee gooee chocolate chip cookie with ice cream and strawberry. Ridiculous!!!!!! If you haven't tried this yet you are slippen. Get that cookie and enjoy what I enjoyed Brotha S hella Approve read more

Costco - Chocolate Chip Cookie, Ice Cream with strawberry - Wholesale Stores Near Me - Hayward, California