I went in and knew exactly what I needed. Got my items and went to the cash register. However, no…read moreone was there. I had to wait a bit while the lady came back. The store is pretty empty and she was stocking stuff. The cost of my items were okay. Could be better, but I am fine with it.

Other than a greet at the door from the cashier in front, the staff at this location are near…read moreuseless. I hate to say such harsh and critical words but for the place to be entirely empty, and they're literally being an unwillingness from an employee who saw that my best friend and I were interested in purchasing some products just tells me everything I need to know about this big five location. I can see why the brand is dying and even more why this location is most likely on its way out of here . Save yourself the time of swinging by and go elsewhere for your own purchases and products. 1/5.

This Big 5 store, located on Foothill Boulevard in Hayward, has parking in the back of the store…read moreavailable. The rear of the store is also where the entrance is. This place was clean and organized when I came here, but it wasn't very big. The employees were friendly and helpful, I couldn't find what I was looking for but they did offer to help. Maybe the smaller store means less inventory. But still, a good sporting goods store!!

They had exactly what I needed and it was on sale too. I appreciate their hours. And their…read moreemployees are awesome-they recognized my dog out of their store too!

Last week, I ordered a few crab nets directly from Promar but accidentally picked the wrong ones…read more When I checked on returning them, I found out shipping would cost over $100 because of their size. So I started searching for local dealers and came across Castro Valley Sportsmen's Center. When I called, the woman who answered was incredibly kind. She told me she'd be happy to exchange my nets for the correct ones as long as they were new. Fast forward to today, my order finally arrived, and when I called her back, she immediately remembered me. I drove to the shop right away, and she welcomed me with a big smile. She knew exactly who I was and, without hesitation, exchanged my nets. Because of her kindness, I ended up buying a couple more nets while I was there. She even went to the back and brought out a few hard-to-find items she thought I might like. What a thoughtful touch! She knew exactly who I was and, without hesitation, exchanged my nets. Overall, I'm beyond impressed with the owner's generosity and genuine customer service. From now on, this will be my go-to spot for all my fishing and crabbing gear. Highly recommend!

Definitely a Diamond in the rough. Both Husband and Wife Team have amazing customer service and…read moreit's only topped by the selection of Fishing Equipment they have. This is your one stop shop, If you're looking for looking terminal tackle, upgrading your current equipment or just Bait, this has to be your Go To Spot !!

Great, bas everything you need for fishing. Just fill up your tackle box…read more Located on castro valley road. Be careful using gps it can send you in circles. Prices are lower than walmart and big 5.

Customer service is the best. Owner is very helpful and…read morelets you take the time to browse and compare. Offers sharpening services and a wide variety of knives. I have ordered items not in the store and they ensured they got them to the store for me in a quick manner. Didn't sit in things for weeks and wait to call the distributor. Handled things immediately and quickly keeping me on track.

had knives sharpened here a few years ago and don't recall leaving a recommendation. they did a…read moregreat job on my German and Japanese knives! professional, informative, and prompt/ quick turnaround. highly recommend.

First time shopper here; a young lady noticed that looking at the expression on my face. Her name…read moreis Gabby ; unbelievable nice, willing to help me. She even offered to check in the back for my items . She returned with the same beautiful smile on her face, apologizing if that took long for me to wait. With lots of Gabby everywhere, at all retailers, shopping will be a real, real pleasure .

The Nike clearance outlet has been great the past month if you are looking for their 24/7 pants and…read moreshorts line. I got my first pair of these last year, loved them, and the fact I was able to get some pairs for $40 (more than 50% off regular) is a great deal. Something I learned is to ask the employees to see if they have extra sizes in the back. The shoe selection for the 9.5 wearers has been kinda weak though. While they have more shoes out on the racks, I feel like the hidden gem is harder to find. The shorts, hoodie and crew neck selection has been pretty solid lately as well. I lot of them are in the $19-30 range. My workout shirt wardrobe needed a refresh, I was able to find a bunch for $14-20. As someone who doesn't like paying full price online, this store continues to be a staple whenever I'm in the area. Selfishly I wish they had more golf polos lol

Is a small place with really minimum merchandise or maybe I did not put much of attention to the…read moreplace since I was super excited on seeing my very favorite band La Arrolladora...I did not purchase anything since I was just going for the pix but if you looking for a Mexican artist CD this might be the place to find it

Music in variety: Salsa, merengue, banda, corridos, etc. Music can be added to your iPod, iPad,…read moreiPhone and any usb or sd card for just $10 each GB. They sell soccer jerseys, (sometimes they don't have the new ones but always have nice ones). In addition to soccer they sell soccer cleats (indoor, outdoor, and synthetic grass), they have a variety of soccer uniforms for kids, soccer balls, socks, sheen guards, goalie gloves, backpacks, and a variety of flags. They also have ticket master, you can purchase gift cards, pick up and/or purchase tickets for any event. They work with Boost Mobile, very convenient place to pay you phone bill and purchase or open an account with Boost Mobile. However they do have companies for money transactions to Mexico, El Slavador, Guatemala, Nicaragua etc. Also packaging it leaves every Thursday and prices are decent (for that info, just call lol). They recharge your phone line as well with Boss Revolution and/or Amigo Sin Pin (local or international phone). There's a lot that you can find here you just name it, they got it and if not they find a way to get it.

West Coast is an absolute gem of a business! Jeff and his staff are top-notch at helping pick out…read moregear, offering a massive selection that is very fairly priced. I've been shopping here since 2005. A huge thanks to Jeff and the team for all their help today selecting a helmet, glove, and cleats. We kept them past closing, but we found the right gear and they never made us feel rushed or inconvenient. Top-notch service, selection, and pricing, what else can you ask for? PS: To anyone reading negative comments about the service, those judgments are shortsighted. The store is BUSY because the staff takes their time helping customers make the right choice. When you're spending hundreds of dollars on sports gear, they ensure you get what actually fits. Jeff and his staff routinely go out of their way for customers, even stepping into the batting cage to test out a bat. If you're looking for quick, surface-level service, stick to standard retailers. If you want deep, expert guidance that takes the necessary time, go to West Coast!

AMAZING selection... baseball superstore!! Recommended by…read morebaseball coach for new glove & did not disappoint. 80 years family owned ... it was a drive but well worth it to support local owned business. The guy who helped us was very knowledgeable & even "beat the glove" to break it in a lil'.

Came in and talked to Joaquin about ebikes. Super helpful and answered all my questions! I super…read moreappreciate it. I wasn't planning yo buy anything, but he didnt treat me any different. Hopefully ill be back when I am ready to buy an ebike!

After dealing with HIGH FIDELITY type attitude on the phone from two other bike shops I called to…read morehelp me fix the errors I made in constructing my new bike--basically "well that's what you get for doing it yourself" sneering(yeah, uh, that's why I'm trying to give you business...?)--I called this shop and spoke to Zee(if I['m spelling that correctly ;)) who said sure and I brought it in. Not only did he fix everything I did wrong, he improved it and gave me a lot of valuable advice on how to avoid those errors in future. And was very nice about it too, and also funny. So they've now got a customer for life. I knew I did it wrong. I just wanted someone to correct my mistakes. And he did that. Many, many thanks for not making me feel like an idiot who does not deserve a bike. Great shop,. highly recommended.

Mo has always done a great job for my High School team and my travel-ball team. Always on time and…read moregreat value.

So many items here! I didn't realize this hidden gem even existed. I needed something super…read morespecific and when I called to ask if they had it, he took the time to look to see if they had the color I needed and told me all the available sizes AND the price! When I arrived, he walked me over to show me where to find what I needed and asked if I needed to see anything else or other options. If I need anything sports related, This'll definitely be my first stop!