Special thanks to Steven and Anthony. I called in looking for a specific, limited item, and they were kind enough to check both the sales floor and the back inventory. Not only did they find it, but it turned out to be the last one available! I'm very grateful for the extra effort they put in. I also want to thank Zhela for her warm and wonderful service when I arrived. The entire experience was seamless, friendly, and genuinely made my day! Exceptional customer service all around. I really appreciate the care and attention from this team. read more

Giving five stars because my personal experience was five stars. I would like to point out to management at this store that one of the front end cashiers is pretty rude to her coworkers. My cashier was Dwayne and he was humorous, and we joked a lot about all the great Christmas outfits they have and how expensive things can be online. When Zella (spelling) a cashier all in black was pretty offensive to another cashier next to us named Lachelle. She was very professional to this other person and then swung to Dwayne with pleading eyes. He comforted her, and I said that I understood. There's just no reason to browbeat your coworkers. Anyhow, what I can't say is this store is well stocked great selection of Dutch ovens, Christmas outfits for both women and men. This year they have a super selection of slippers There was no one at the jewelry counter, but it didn't take long for the folks in the fitting rooms to find someone and she was a darling girl with a scarf on her head, but she was so nice. I was shopping for nieces and she must've opened eight different cabinets for me. I was able to purchase three pieces of jewelry And grateful that she had no issue with how many pieces I wanted to see. I'm not sure why the store gets a three star review because it's clean and well stocked aside from the one employee being rude and mean to her coworkers I'll be back. I'm just across the bridge. If I were to make a suggestion, it would be for more sheets and bedding. They don't have a very big department in that but everything else is very well stocked. read more

Free public parking Clean spacious various items and clothes and organized Lots of people say it's messy but it's mainly the customers at fault Please have some common sense and some decency, clean up after yourselves As of August 2025, HALLOWEEN THEMED DECOR AND COSTUMES ARE OUT!!!!!! Great price great items for gifts great selections Staff always been fast and friendly read more

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Located in the South Shore shopping center in Alameda This store is pretty big and has an extensive selection of many items from pet supplies to holiday decor to some dry food options as well as some jewelry and purses Store is well stocked and organized Parking is easy to come by Prices are reasonable Customer service is friendly read more

Okay, still NOT a TJ Maxx shopper, but my wife is becoming one of their best customers... So this rating is more for her. She gave them a 4 star rating, and I rated this location 3 stars. Quality/Quantity - Brand names... Well less and less of the brands that I shop. I guess not enough men shop at this location; they just cut the men's department in half, so they have even less selections now. I already do not shop here, now won't even waste my time looking while my wife shops. Atmosphere - Unique and one of a kind items. Discount department stores. My wife spends hours here as often as she can. Clean bathrooms, recently remodeled. Open 7 days a week from 9:30am or 10am to 8pm or 9:30pm. See picture or Yelp for specific hours each day. Plenty of mall parking. Service - Quick and organized check out services. They are very clear with letting the customers in line know when a cashier is open. Price - Best prices for what they carry. Owner Suggestion - Congrats on all your success since 1976. When founder Bernard Cammarata of the Zayre chain tried and failed to acquire Marshalls, they started this brand to compete... Then they bought Marshalls in 1995. read more

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TJ Maxx Alameda ROCKS!! Between the amazing customer service and friendly staff, a fashionista on a budget can find a cute, stylish outfit for any occasion. Purchasing from this location always makes me smile because the staff members are all so helpful and thoughtful. Between Disney backpacks, skincare, hair products, cosmetics, handbags, beautiful clothes, athletic stuff, jewelry, and each worker's smile while hustling around the store, it's all about "The Experience." I always look forward to shopping here at TJ Maxx Alameda! Forever faithful! Thank you for your hard work and dedication to customer excellence! read more

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Dont buy jewelry from here. They sell u expensive broken hold jewelry and wont take back

It's July 3rd, the checkout line is snaking through the store and there are only the open counters. And the manager seems unconcerned.

I purchased a gift box with the TJ Max tag/sticker on the bottom of the box showing $3.99. That is what I expected to pay. When I got home and looked at my receipt, I saw I was charged $4.00. Okay - I know, it is only one cent but... So, upon further inspection, when I opened the Papyrus tag attached to the bow on top of the box there were other TJ Max stickers. One shows $4.99 (compare at) and a red clearance tag with a $4.00 price! Wow, I am being charged one cent more than the cost on clearance!?!?! Buyers, please check that all tags/stickers/charges are in sync. And TJ Max - do better! read more

TJ Maxx - Stickers inside the tag on top of the box... - Department Stores Near Me - Alameda, California

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Absolutely terrible experience. Simply wanted to buy a purse and the staff made it a very uncomfortable experience. One person kept following my family and I around the whole time and the cashier overly inspected the items we bought, opening them, inspecting every pocket. And maybe that's normal for them but I've never experienced anything like that before. Will not be returning and I recommend that you just save your money or shop somewhere else. read more

They keep changing where certain things are kept, like the fitness stuff for instance. It's constantly being changed up and moved around. Makeup and skincare bargains are always a fun treasure hunt. Kitchenware is also great! Wide variety, great selections, cheaper than ordering off Amazon! Location in Alameda is very convenient. There's also a Trader Joe's nearby. read more

What's going on at this TJ Maxx? I've been shopping here since they opened years ago and never had any issues. As of my last two visits which were returns I was treated like a criminal. I always pay with my debit card using my PIN number. The first time I asked for the cash back and the girl behind the counter gave me a look as if I was about to rob the place. " How did you pay?" She asked me. With my debit card I tell her. She then asked to look at the receipt again then with an attitude gave me MY money back. Second visit was this morning to make another return. I'm a woman and I impulse shop and I'd rather try stuff on at home and return later if I don't like it. So I make a turn this morning once again asking for MY cash back. The cashier, who was a different lady, says that she doesn't know how I paid. It paid with my debit card. Can I look at your receipt? OMG! I let her look at the receipt and once again with an attitude gave me MY money back. TJ Maxx, this is really not necessary. I understand people do really bad things and try to get over on companies but that's not my problem when I provide all proof you need to give me back what is rightly mine. I'll keep shopping here but I don't appreciate how you are handling the returns, especially right after the holidays. read more

I just purchased all my Christmas presents here! I found a lot of toys being sold at a cheaper price than they were at Target. They have a bathroom, which is generally kept clean. read more

I personally really like this TJ Maxx! I do however wish it had a home goods store attached to it like most of them do but it has a lot of good variety for home decor! What I really like about this particular store is the section where they have foods and kitchen utensils. I love all the unique finds! Last time I came here I found this amazing white caramel chocolate coffee and boy is it delicious! I also like the different seasonings they have in this section! They also have kitchen utensils in all colors and variety! In the soap clearance section they have so many good soaps around $6.99 and normally they would be so expensive. I got my glass soap dispenser for my bathroom for only $4.99! I love it and it's refillable for new soaps! The staff is friendly and the store is organized. Overall you get good deals and I give this place 5 stars. I will be back soon! read more

TJ Maxx - Clearance! - Department Stores Near Me - Alameda, California

The place I go to for self-care! Great selection of merchandise, well managed store, and the staff are always very friendly and helpful!

Our TJ Maxx here in the island is usually well stocked with new inventory in all sections and I always come across great finds, especially compared to some other Bay Area locations. I'd say I come here at least 2x/month. There are some areas can be quite disorganized, especially wherever they have clearance shelves. And it's always pretty busy here. Check out lines can go by rather slowly, but the staff are always friendly and I've never had any issues with their customer service. read more

It's always a hit or miss with this TJ Maxx. Sometimes they have some good finds but most of the time, I'm leaving disappointed. It could look real chaotic in there sometimes too but at least the staff looks busy, don't seem to be occupied on their phones (like other places) and are helpful if you're looking for something specific. The value is low to moderate. read more

Walked up to jewelry counter and the sales clerk was working with someone else. 3/11/25 @ 2:58. I waited for her to complete the transaction for help. She never acknowledged me after me being at the counter for about 6 minutes. It is so disheartening I am still separated from others because of my skin color. She finished and started doing something else and never asked if I needed help! This has to stop read more

One star for the lazy checkers who still, NEVER make any effort to bag your items. If you bring your own bag, it's even worse. They completely turn their back on you once they've rung you up to avoid helping you any further. SO INCREDIBLY LAZZZZZZY at this location. read more

This TJ Maxx had a great selection of women clothes, purses, beauty, care, and home decor. I was able to find everything that I needed in this location. The line to check out in the front of the store was very crowded but discovered they had another checkout line near the back the entrance. The fitting room was clean, and the cashier was very friendly. If I'm ever in Alameda again, I'll be sure to visit. read more

My sister took my wife to this TJ Maxx in Alameda. My wife had never been to a TJ Maxx store in years!! Now because of this visit, she is a fan. They went here in the morning. My wife brought me back with her to the store in the afternoon. That's right folks....she wasn't finished shopping. Actually, the reason she returned with me in the afternoon is because she had to return a blouse that was too large. We were standing in line for about 15 minutes at the Return Line. Guess, what? It was not the return line after all. We were about to step up to the register when we were told that we were not waiting where we were supposed to be. I was so pissed off!! The staff associate who was standing at a table behind us could have told us we were wasting our time standing there. So Minus One Star because of that!! Besides that hiccup, everything else about this TJ Maxx was a nice experience. We were browsing and shopping after the return. Wifey bought a couple more items at great prices! They carry so much stuff! Everything is clean and well organized as well. So different than the competition. I'm talking about you Ross Dress For Less. This specific location carries a wider selection of brand names than our home based TJ Maxx stores. I know this because two days after we visited this branch in Alameda, we checked out our home based store. Overall, it's a 4 star visit to me. Would have been 5 stars if not for that one staff member. read more

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During the holidays, shopping can be so stressful! I went to T.J.Maxx in Pinole, and Tiffany truly turned my experience around. She went above and beyond to help me find exactly what I was looking for. I was so impressed with her outstanding customer service. If you visit this store, remember her name--Tiffany--for a fantastic shopping experience! read more

They have some nice items. We did a little Christmas shopping. I bought a few gadgets that ultimately weren't worth keeping so I returned them. This area is usually safe. I was greeted by someone at the door and a floor sales rep asked me if I needed any assistance - two hallmarks of quality customer service. The check out line wasn't too bad and neither was parking. Ok, there's a decent cafe nearby (in the same shopping complex) called South Shore Cafe in case you need a pit stop to refuel. Great comfort food! Peace! read more

The selection is okay for the location, it seems that no matter what day of the week you go. It's pretty busy. I can't complain about the value. I always find food deals. The lines move decently fast. No complaints there. Bathrooms are dirty and disgusting and it seems like the toy area is a disaster. read more

rude employees at this location, no need to announce a stores closing 3 times in 10 minutes and as "warnings" lol, Once at 9:15, 9:20 and again at 9:21. I understand the store closes at 9:30 but that's excessive, HOME GOODS do better. read more

A little more upscale than Ross, and probably on par with Marshalls, TJ Maxx has a nice selection of merchandise displayed in an organized layout. I find that sometimes Ross just has endless racks of clothing which can be daunting to go through. The store layout of this place is inviting . read more

I love how all TJ Maxx stores are different. I've had the best luck at this location with finding cute designer purses and shoes as well as decent workout clothes. It's a lot bigger than most stores from what I've noticed, and the staff always seem pleasant for the most part. Sometimes they be kind of standoffish but that's typical of any store. My favorite thing about this store is that they have a plethora of cute purses -- I think it's the best attribute this store has. Their makeup selection (when not opened and swatched by random people) features brands like too faced, Anastasia Beverly Hills, Stila and more. Sometimes they can be a little gross, so it's advisable to check that the makeup is still sealed. Parking is decent, but the lot gets so full around 4! Other than that, great location and lots of options of drinks and food nearby. read more

This TJ Maxx is one of my spots! Whether it's Christmas time, in the winter, spring, summer, or fall, I always find what I have in mind. From decorating, to smelling nice, grabbing a luggage for travel or a quick browse for gp, this TJMaxx is everything! The staff is friendly and helpful, it's always clean, and they have an array of all sorts of things. My only food for thought is more genuine leather higher-end purses. Other than that, it's great! The clothing is often unique and they often have sizes that I need. Not only is this a great place to shop, it's location is stellar. It's right next door to a Starbucks, Khol's, Old Navy, Ross, and a host of other stores that add to the shopping experience of a retail therapy funday. I would recommend this particular TJ Maxx to anyone. I rate it five golden stars! read more

TJ Maxx - Department Stores Near Me - Alameda, California

TJ Maxx is a hit or miss. You have to get lucky to find something really good that you need. You have to check randomly to see what they have. For me it's long sleeve workout shirts for this cold weather. Best time to come in is when the doors first open. If you come in during busy hours the lines are long and slow. They also got rid of the shopping carts. They excuse one of the employees gave me was that people take the carts or leave them scattered around the lot which is why they don't have them anymore. I think that they put the carts in the back so they don't have to disinfect them after every use throughout the day. read more

Very bad customer service very rude lady i never ever go back TJ Maxx I bought jacket last week size is small for me when I go return back I show my receipt she I don't charge this jacket I can't give you money back how you no charge me when I put everything in the counter very bad and rude person read more

I thought I would go here, 1. For Home Goods, and 2. For Toddler Shoes. MY GOODNESS! The shelves and racks seemed a bit bare! I'm not sure if it's usually like that on a Monday at 1:30pm. But, I did see a few associates stocking in the kids clothing, Women's Shoes, and Bath/Bedding sections. May be the shipment arrived late??? Regardless... The toy section was in such a disarray. It was like a Black Friday Sale just had ended and the poor beaten leftovers were left in the wake. Pieces were missing. Boxes were broken. It was very sad to try to look through. There was not really a kids shoe section. This was mainly the purpose of the whole trip... well that and velvet hangers and some organizing baskets... Anyways, I found a few infant/toddler shoes in the racks where the socks and underwear were. But nothing for everyday use. They were more of special occasion shoes and flip flops :( I bypassed looking at clothes and went for the home goods BECAUSE I was drawn to a massive display on TWO tables of RAE DUNN! What???? If you collect her ceramics, you know what I'm talking about! I've never seen so many in one spot before. I almost bought one of everything. But then decided to build my collection in moderation... spending nearly 40 minutes trying to pick only a few pieces to get my collection started. The 3 stars are solely because of my excitement of the glorious amounts of Rae Dunn! And I'll definitely be back to buy more... after Lent ;) Hopefully, they'll continue to have a large amount of these ceramics. read more

TJ Maxx - A Whole LOT of Rae Dunn! - Department Stores Near Me - Alameda, California

I received a T J Maxx $25 gift card from a former colleague of mine after I had retired from the work force. I have never shopped at any T J Maxx before, but I know they have bargain prices on their merchandise. They have clothes (mostly for women), shoes, household items, linens, candles, some edible items (sauces, candies, snacks), purses, etc. Wow, I come into this store and there aisles are clean. I did not see any clothing merchandise on the floor and/or shoes strew across the floor for people to trip over. When I do see merchandise on the floor, and even though I don't work at the store, I still pick the items up off the floor and place them in their appropriate places - dresses back on the hangers and shoes back on the shoe rack. I was in there, looking for washcloths because the ones I have are somewhat worn from years of usage. I liked the fru-fru colors (pastels), but husband told me over the cell phone - nope. Okay, I understood and selected a set of 8 washcloths in gray, blue, cream and white. Cost: $4.99 Another bargain: Fifth Avenue Crystal, Portico - Set of 4 coasters, Regular Price at $20.00, marked down to $4.99. I almost lost my purple canvas bag (from Longs Drugs in Maui) at the store. Thank goodness, nobody picked it up from the floor when I was in the household section. Total spent, including tax: $10.88 For what T J Maxx has in its store, it's 3.5 stars. Customer service: 3 stars. read more

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Great store fully stocked with great discounts and clearance prices!! There was a young man greeting at the door extremely welcoming and friendly, he even at one point went and retrieved a cart for me plus called for assistance at the jewelry counter thank you for having such a great representative he really made my shopping extremely pleasant, they had so many registers opened that there was no wait on the line, register person was polite and friendly, the bathrooms were very clean plus over all experience of 5STARS!!! So get over to this T.J.MAXX best prices true bargain and the inventory was huge clean organized and abundant. read more

I feel bad leaving this review, because I feel like I am giving away a huge secret. This TJ Maxx has some of the best deals I've ever seen. It's fairly clean, and has brand name items for cheap, and trendy clothing. I've found lots of Free People, Frye, AG Jeans, Hudson, Marc Jacobs, etc. - all for at least 50% off the original tag price. The staff are nice and helpful! The only downfall: I come here way too often and have spent way too much money on things I "need" - but I think that's my self control problem! read more

TJ Maxx - Tori praver swim suit $12 for top and bottom - regularly $89 (top) and $82 (bottom) - Department Stores Near Me - Alameda, California

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I purchased this lovely semi distressed Italian leather purse at the TJ Maxx in Alameda. Once I got it home and put all of my things in it I discovered it's way too heavy for my bad back. I came to return it at the store and was told it could not be returned in the condition that it's in. The purse has never been used and has been in the bag from the time I purchased it to the time I'm trying to return it. I have the receipt and I've called the corporate office but the store is digging their heels in and refuses to return it. Corporate is sending a message to the district office to call me and/or the store but what a horrible waste of my time and how insulting to be accused of using the purse and trying to return it! While writing this post, I just got a call from the district manager who said she's going to call the store and tell them to return the purse for me. We'll see how that goes. I'm really sorry that they've treated me like this and that I'm going to have to rethink shopping at one of my favorite stores. read more

TJ Maxx - Nicoli semi-distressed Italian Leather Purse - Department Stores Near Me - Alameda, California

popped in here to look at clothes etc. nothing much in my size today. not much snacks here either. noticed more iphone accessories available here than at ross. packaging noted items made for iphones. need to check if using same would be harmful to iphones. read more

Review #134 - 2018 After the kids got tired of playing at the park, they wanted to go shopping and this was the only store in the whole shopping center that they wanted to shop at. The store was actually pretty big, but there wasn't much to be coveted. Thank goodness! Their babies's clothings section was unorganized, as the sizes were just all over the place. I am not very patient when it comes to shopping so I only found 2 outfits for my daughter because she really loves Minnie Mouse. The toys/games area was pretty well stocked as my daughter found plenty of books and toys that she liked so we went home with a few toys & books. read more

Why is the music in here ALWAYS distorted? It's weird, annoying, and distracting. Sounds like the gain structure is wrong and the player volume is over loading the power amp. Sound tip to TJ MAXX management: red = bad. read more

The newest T.J. Maxx just opened in Alameda and it's a great big disappointment. I had my hopes up, too. But the stuff they had in there was sub-Ross. It actually made the nearby Mervyn's look tempting! Everything was so cheap looking, and there were no cool "finds" to be seen. A plasticky odor of cheapness permeated the space, making me feel depressed. read more

Service certainly is horrendous . I tried paying with a gift card but apparently it can't be used except for the person that placed the return . That defeats the purpose of a gift card if no one else can use it besides the person that got it . So they told me they'll hold onto my items for me till 9pm After i came back in an hour , They separated all my items and the were put in the "go backs" . The girl kept lecturing me saying they don't hold items in the back registers but no one told me that when they offered to hold my stuff back there . It's not my business in knowing what their policies are . It sounds like incompetence in their part and they just wanted to blame me . I said I wouldn't know if they have that policy because no one informed me so it's not my fault someone told me they could hold my items in the back register . That sounds like a "you" problem not mine . So I stopped responding to the disrespectfulness from this employee and she just kept on whining over and over "I don't know why anyone would say they would keep this here when you don't keep this here" like it's my fault . I should've asked for a supervisor because this behavior was not okay . I had a horrible experience overall and don't want to associate with the tj maxx here and telling all my friends that do shop here about the negative experience I had . This girl shouldn't be in this place of work . Where you have patience to deal with customers . I don't want to see this tj maxx Karen again . read more