Kohls is always a good idea. Great promos, they're always giving you free cash. My husband needed some sweats and I needed jewelry for an event were going to - perfect place for anything you need! His sweats were down to $17.50. My earrings, necklace and bracelet came to only $38.21. Plus we earned $10 in Kohls cash. Not a bad hour spent! They had quite a few Holiday sweaters/outfits on display. read more

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Kohl's is one of the very few department stores in Alameda, and I'm glad to have it around; it has proven useful a few times over the years when I've needed necessities in a pinch. Recently I've been looking for some clothing staples for work, and haven't really had any luck at other stores. Amidst a day of running errands all over the island, I popped into Kohl's to see what they have to offer. Overall, I was pleasantly surprised. Respectable selection of season-appropriate women's clothing, at very reasonable prices. I particularly liked the Vera Wang and Nine West collections. Nice options for office wear, with classic styles, clean lines, attractive solid colors, and not many of the eyesore patterns that inexplicably seem to be so popular on women's clothing. I ended up purchasing a pair of slacks and two nice tops, all for less than $90 damage to my wallet. Kohl's also came through for me not long ago when I needed a pair of nylons, and was caught completely off guard to find Walgreens, where I've purchased nylons my entire adult life, no longer carries them, due to a drastic drop in demand. Um, what? Hose is no longer a thing? What are we wearing under skirts and dresses now, ladies? I must have missed this memo. Anyways, when I found out Walgreens no longer carries it, I headed to Kohl's, and found what I needed. This Kohl's also serves as a return center for Amazon purchases, which is incredibly useful and convenient. You can bring in your Amazon returns even without the original packaging, and they will take care of the rest. Very helpful! Overall, pretty pleased with this department store, and hope it stays in Alameda for many years to come. read more

Reviewing Amazon Returns. Very efficient and receipt is provided for each item. So much more effective than other return locations. Helpful and patient staff. read more

Date: 4/17/2024 Time: 4:00 PM 70° Sunny After the post office, I decided to drop into Kohl's to purchase two items in the women's department. They sure change things around. It didn't take me long to find what I needed, but finding the check out stand was another thing. They have a self check out stand. Sorry, but I don't like self check outs. I wait in line like other customers. Then the store sure knows how to tempt customers with the aisles filled with plenty of sweets, snacks and knick knacks while waiting in line to pay. I forgot my Kohl's card. The cashier was nice to help me with my using my CA ID. Drawback: I had to enter my SSN on the system in order to make the purchase. The only good thing was I received a 30% discount. read more

Kohl's - Department Stores Near Me - ALAMEDA, California

The service was not the best, no one assisted in the shopping experience. The selection was very simple because it looked as if everything was on every other CLEARANCE table because of the prices. I had imagined because of Trump freezing the delivery of merchandise to the stores, that there would be sales merchandise galore. So, a value shopper could shop for children's, and clothing for the young adults all day. There was household merchandise for the home. read more

Walked in was greeted. She even asked is there anything in particular I was looking for? I said just browsing. She said he their is anything we can help you with, please let us know! Her greeting the customers was so very welcoming. It's 9am we are standing outside waiting to get in. Excuse me 8:42 am. They open at 9 am. 8:59 she preparing to let us in. Warmest greeting ever. The store was immaculate! Very clean, organized and easy to find items. The signs were properly set letting you know the sale items. What away to begin your day. Thank you khols read more

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Unfortunately employees here don't honor the prices given on the tag and makes the item ring up for more than what expected. Making the person buying the items feel scammed. read more

Sadly, my recent online order experience has been so bad, I am compelled to drop my rating for this company. To start with, like many businesses, Kohls assumes everyone has a smart phone. So, when I went to pick up one item that arrived from my online order, I had to wait in line at the store 2X - first to get assistance to pick it up, and then to return it - p.j.s that were entirely synthetic & therefore unwanted as I prefer not to sweat all night in synthetic night clothes. doh How about some cotton night clothes!? Next came the unprecedented experience of having my returned order recharged to my bank account repeatedly. What tha? Of course, the next step was having the other part of the same order "pending" in duplicate (in other words, being charged to my account TWICE even though I have not yet received it). I sent a message to the Kohls folks just now - they need to screen their finance dept. crew for basic math and logic skills. Now realizing they may also need some computer techs to redo their finance software... At this point, it's unlikely that I will shop at Kohls again; I may also pass on picking up the second part of the order mentioned above. Just exhausted from this store's lack of good old customer service and a basic grasp of reality (i.e., it's illegal to charge a customer for an item they have returned and/or charge a customer twice for the same item). I heard recently that Macys in SF Union Square may be sticking in - now, there's a fantastic alternative, well worth checking out... read more

My daughter found use of the sephora part of the store. I came in to try and find some stainless steel pans, which they had. They were off brand but they wanted over $100, which I thought was insane. The sevice wasn't that good when I tried to get help with something. Not sure I'd recommend the place. read more

Had an absolutely horrible experience related to the staff and my kohls charge card. The result was I had to cancel the account when my credit score dropped 100 points. I went in to pay my balance and was clear that I was there in person on the last due date to pay in full and avoid any penalties. The cashier charged me the even dollar amount but not the change. I assumed I had paid it in full. I got 2 penalty fees and my credit score dropped by 100 points before I caught it. Point blank kohls does not properly prepare its employees. I got the penalty fees back but very little support. They lost me as a customer for life! read more

I'm not sure why the low reviews at Kohl's. It's a department store. They have a huge variety of basic items that everyone can use. I found some summer tops earlier this year. Returns are easy. Amazon returns can be made here and you will receive a coupon in return to shop at Kohl's. My main focus during this visit was the Sephora store in Kohl's. It's full sized and beautiful! I loved that there was only one or two salespeople here -- I get intimidated in regular Sephora stores when a salesperson who is all glammed up approaches me every 10 feet. Nicely stocked. They appear to utilize both the Sephora membership and Kohl's too. So it's nice to have Sephora in town now (poor Ulta in the same mall). Check it out! read more

Kohl's - Sephora in Kohl's! - Department Stores Near Me - ALAMEDA, California

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I came here looking for men's dress shirts and was pleasantly surprised by their selection!! They had a good selection of sizes, colors, and fits. The prices were comparable to other stores. I also picked up some ties as some of them were on sale as well as some other accessories. Their men's selection here was pretty good, a pleasant surprise in Alameda!! read more

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I did not come here to shop! I came here to return some clothing that I'd bought and it was easy peasy once I was pointed in the right direction. And it was so easy to get in and out. The first return was some clothes that I'd bought at the store in Vacaville. With my receipt, I returned my clothes. The second return was for some items that I'd bought online. And again, with my receipt, it was great! I don't come here often, but knowing I can make returns makes me smile. read more

Kohl's needs to do better. Went with my dad to try on slip on Skechers shoes. My dad's mobility is to/from the car with a cane, but he isn't strong enough to get a wheelchair or walker in or out of a vehicle, so he doesn't have one. Usually carts are okay for him to maneuver, but after a hospital stay, he is very weak. We asked if they had a little scooter for him to use since they have an ADA placard on their store window. No motorized scooters like target and walmart and every other department store? Ok cool, we can use the ONLY wheelchair they have in store. .... Except it doesn't have FOOTRESTS? They looked at me like I was crazy for asking for footrests. My dad has limited feeling of his feet, and would not be able to raise them off of the ground by himself. If you're going to provide an ADA accessible piece of equipment, make sure it's functional. No footrests = unusable piece of junk. Also zero benches in the store except for the one tiny one in the shoe section, my poor dad almost collapsed on the ONE bench provided OUTSIDE of the store doors. Not ADA accessible despite their little placard on the store window. smdh. PS, what's with not labeling your items with prices? I had to find a sales associate to scan a barcode to check the price. What a weird way to run a store. read more

don't buy from Kohl's online! No support, they leave you hangin. wrong UPS tracking number and order number not recognize.

The way we do things continue to progress and advance with time. My Walkman, alarm clock, check book, and home telephone is now my iPhone. Blockbuster and dvds is now streaming or torrents. Majority of clothes shopping can be done online now. Kohl's reminds me of an old relic of the department stores days. The days when every mom took their children to department stores like Mervyn's to buy school clothes. Coincidentally or maybe not coincidentally Kohl's acquired Mervyn's after bankruptcy. Walking around Kohl's, this department store is exactly as I remember it. Women's, Men's, Kid's, Home, etc. sections are divided up. Prices are moderate, there's always some sale going on, and Kohl's offers "Kohl's cash" or $10 for every $50 spent to use on future purchases. Smart way to get customers to come back and spend. Overall this department store is for those who don't want to buy online. Not everyone has the need or wants to evolve with how shopping is done, and I'm with them to a certain extent. Some things need to be touched, looked at, and tried on in the dressing room before purchase. So Kohl's is still important. Hopefully departments stores stick around forever. read more

I've never been a Kohl's typa gal until moving walking distance from here LOL. I LOVE this place so much I decided to look it up on Yelp and upon seeing such low reviews, I decided to leave a review of my experience. Kohl's is amazing for various reasons and one of them is their discounts and rewards! Kohl's cash is amazing. Another reason is the staff is always so nice and so helpful there. I always find something to buy there and it's so affordable. I love that fact that Sephora and Amazon returns are there, which makes my visits to Kohl's even better! Come check out Kohl's! The deals are amazing, staff are so friendly, and the convenience of having so many perks inside the store as well as outside the store surrounded by many other stores you can visit! Pro tip.... I also wanted to add that if you order stuff online and have it picked up at the store it's SO EASY! Just pick it up hassle free at customer service so if you see a deal you like you can swoop it ASAP! read more

I absolutely don't like the merchandise at Kohl's. I never see anything that I wish to purchase. Kohls, for me, is a combination of Sears, JC Penny's, Mervyn's and a bunch of other stores that carry Walmart clothing & jewelry that I simply would never be seen wearing, gifting or purchasing. The funny thing is that I am not a high end material gurl. But I do like sustainable clothing made of natural fibers. In addition, they carry such "designer" clothing like "JoLo"and I'm just not feeling it. I mean, I don't even like her music or movies.... so, why would her "designer line" appeal to me? The other designer line they carry is "Candies" that was hot back in 1986... However, I DO come here to return all of my Amazon merchandise because I only need to show my scan and I'm out. Thank you Kohl's & Amazon for the convenience! I love you for that!!! read more

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This Kohl's is a decent size in a convenient location, in Alameda's Southshore Shopping Center. They have decent priced items and a pretty friendly staff. More recently they just started processing Amazon pickups and returns, so you can do returns without needing boxes and they print the return slips for you. My wife and I just started utilizing them and it's super convenient than what we'd do in the past. And when you do a return they give you a discount coupon on Kohl's merchandise. Win-win. read more

I have been going to this Kohl's for a long time. It is a pretty straight forward department store. They generally have a good selection. I shop here about once a month. The rewards are what always brings me back. Between the khol's cash and the 30% off coupons I will continue to be a steady customer. Store has plenty of parking and the lines are never too long. The Black Friday sale is always in my opinion the best of the year. Just went in today and picked up everything I needed and ended up spending $200 less than I expected. And walked out with $60 in Khol's cash! And the cashier Debrah is amazing! I have checked out with her several times now and she is always a delight and super helpful! read more

Abundant supply of 30/32 jeans... One ugly ugly holiday Christmas sweater and all the usual as expected from here. Some broken glass observed in the parking lot likely evidence of a recent car break in. Watch out people. Leave nothing in sight and if you've got an SUV or hatchback God speed. They've got it all here. House stuff, vacuums, clothing. No canister vacuums and no pressure cookers. People need those things. Prices seem gimmicky. I don't like that. Everything seems to be marked high with everything on sale - all the time. Prefer Macys or the discount type stores. read more

Kohl's - Ugly ugly sweaters. Really a winner - Department Stores Near Me - ALAMEDA, California

just want to say that the asian guy (we think he's the manager) was so nice. he was super friendly with everyone - someone in front of us was searching for some shoes and he was really patient. they couldn't find out order immediately and he apologized for the wait even though it really wasn't that long or a problem at all. a nice reminder that there are still good people out there during this time! all the workers were wearing masks and gloves at the customer service area. super clean and there was hand sanitizer all around. read more

Horrible, horrible service. William Wong, the supervisor, just kept trying to pawn me off on a salesperson. Saying he couldn't correct it. I explained that the order was incorrect ~ it wasn't mailed ~ I came to pick it up and they said there was no such order. Then i called and got put through to William Wong AGAIN , who kept trying to put me through to a salesperson AGAIN. I said I'm no longer buying from Kohls, so he hung up, blaming me for my frustration about their failure to mail order, their failure to get the order correct, and their failure to correct it. Total failure to deal with a customer whose money was taken without any product or resolution. Who can you go to you without any resolution: Kohls' manager William Wong. read more

This store by far has the rudest service! I live in Oakland so I usually just go to the Kohls at Bayfair. I decided to check this one out as I was already in Alameda. And when I look online they always have a lot of the jewelry that i'm interested available at this location. Where as Kohls in San Leandro has limited supply or I have to have it shipped to the store which is annoying. I did maybe 6 laps around the jewlery department for the lady to be working the day I went to not have said a word to me and give me ugly looks! She asked other people who walked up after me if they needed any assistance. But not me! Now the day I came I was looking bummy. Sweats and a sweater. My hair in a messy bun. My daughter in her stroller. But what? Did i not look like I had money to buy anything or something. I don't know. But it was unpleasant. Even walking through the babies clothing. The man working in the girls department right across from where I was was giving me looks. As If I was a thief or something! I have a Kohl's Credit Card the "Most Valued Customer" Card too! I shop at kohl's in store & online regularly. I love the Kohl's Cash & all their amazing sales especially on the jewelry. So to be treated the way I did when I went in. Was disturbing! They missed out because I ended up leaving, sitting in the parking lot and ordering the item I wanted and had it shipped to the San Leandro store where I had no issues at all. Will not be coming back here again! Or maybe I should come back on another occasion. Well dressed. Makeup did. Hair did. One of my expensive bags. Maybe then I will get good service! read more

The store is very well organized. Tons of selections as well. I love their toddler section especially, tons of cute clothing and shoes ! Now that they've opened an amazon return center, it has made things so convenient. Their customer service were helpful and made the return smooth & easy. read more

Have to do my part in keeping this store alive. So many items available and at a discounted price. When I say discounted, its a considerable savings. I think I am at this location every other day, either buying another pair of shoes or another dress shirt. Staff is very accommodating, and store is always well kept. Will continue doing business til the last day! read more

Kohl's Alameda is here! Kohl's officially opened today and everything ran smooth. Place looked very clean, staff all seemed new but were very friendly... Now i don't have to drive far to purchase a pair of dockers and a nice button shirt... I'd give it 5 stars, but they had no special deals on their opening day! Boo! Kohl's is the future of department stores, lol. Mervyn's - Rest in Peace. read more

Kohl's - Department Stores Near Me - ALAMEDA, California

Kohl's replaced the former Mervyn's at South Shore and the store was totally remodeled. The store is bright, modern and spacious. Kohl's carries clothing and shoes for men, women and kids, kitchenware, bath, bedding, and housewares. It is a great place for getting your basics, clothing to bedding to housewares. Recently, my sports watch died and saw one online at Kohls.com. Went to the store, but they did not have it in stock. I was told by the jewelry dept. cashier that I could order online and if I was not happy with it, I could return it at the store. I went home and ordered two watches that interested me. I decided to keep the one I liked and return the other one. Had no problems returning it at the store and received my refund. Also, Kohl's frequently have $10 off $30 coupons and coupons that are sent to you if you are on their mailing list. The best thing is that they let you stack coupons so you can get a pretty good savings on your purchase. read more

We went in to get a suit. We expected to have to order it due to inventory but were told at the customer service desk to order on our phone. Couldn't find the color we needed on line and it was not listed on the jacket. Got frustrated and left. read more

Hubby picked up a Warriors shirt on sale (20% off) today before the game. They had some men's t's and youth t's. No women's as usual. It was mid-day with not many customers. The check-out lady was nice, and they had a nice selection of red, white, and blue t's gearing up for the 4th of July. read more

Extremely understaffed and the associates that are here couldn't be slower or give a shit less And 1 cashier for 20 guests read more

I'm giving this Kohl's 2 stars, because I know I've experienced better customer service. In the countless times I've been to a Kohl's store I've never had someone blatantly roll their eyes at me as I looked them in the face. I came here shopping with my 70yr old mom and sometimes she has a hard time hearing. That seemed to be "too much" for this young girl to handle and it was obvious. At that point I was tired and I didn't want my mom to have a bad time while visiting me in California, so I just let it go. Honestly I'd like to know where in the heck does Kohl's find pissy people to work for them. If I owned a business I most certainly would not employee rude people. Anywho, I found what I needed and I went on my merry way. All I can say is that I hope things improve in the very near future. read more

I made a purchase and used my 25% off coupon for the two items, then realized immediately after paying that I needed to return one of the items, and purchase the shirt in long sleeve instead, which I did. When Daisy, the clerk/manager took my 25% coupon she said I cannot use it for the replacement shirt, and that it should have been taken from me. She said she would allow it just this one time. Then in her passive aggressive manner, she proceeded to make a storewide voice announcement, that by no means should anyone be allowed to use the Amazon coupon twice, and that they should be sure to take them from all customers! This an obviously public method of accusing me as a customer that I was trying to take advantage of the system. Daisy's need to prove herself right by publicly reprimanding her customer only proves that Kohl's is failing to train their staff in how they treat the customer, but rather enforce a flawed policy over the customer's positive experience! read more

So annoyed. Associate told me the card will not count toward my score. Turns out it dinged my account as an inquiry. Don't sign up for that Kohl's credit card if you don't want it to count against you as a credit inquiry. ‍ read more

I really don't like shopping for clothing for myself and the reason is, because whether I have money or not when I go shopping I hardly ever find anything like or need. No joke people! Yesterday was my second time going to Kohl's. I was in search of black Dockers khakis for work. When I got there I was amazed to see how wide their selection of Dockers khakis. JCPenney and Macy's have crappy selection of dockers khakis compared to Kohl's. They actually had my size and I was able to find my khakis in no time due to the fact that everything was well organized and labeled. After I found what I needed I took a walk around the store and the men's department had a lot of variety as compared to other department clothing stores that I've been too. Everything is kept clean and well organized. When I got to the counter to pay the clerk asked if I wanted to sign up for Kohl's credit card. I told her no because I know that I'm going to get approved. She said that I would get a 30% discount off my purchase and 15% off if I didn't. As I expected, I didn't get approved but I got 15% off my purchase. I was happy. Kohl's sits now where Mervyn's used to be. It's a Mervyns with a different name haha. I may become a Kohl's junkie lol read more

Kohl's, in Alameda, has a good selection of affordable men's clothing BUT service is horrible. I found what I was looking for after a considerable search. It would have been helpful to have found a service person to ask for direction. The worst part was standing in the check out line for 15 minutes watching two check out associates visiting with their respective customers and not tending to business. I finally gave up waiting when it looked like there was no end in sight. They never looked up to see a number of us impatiently waiting. I left my potential purchases in the store and went home and bought what I needed through Amazon. I encourage anyone who has better things to do with their time to do the same. read more

I shop here because it used to be a Mervyns Store. Its the same type of store except a little nicer. I usually shop online because I hate dealing with staff. Today I went to the Alameda store to get a watch. The salesperson Lisa was very nice and helpful. I asked her a question she didn't know the answer to, so she turned to her Supervisor. The Supervisor picked up the watch, pointed to the papers stuck to it and said......''Instructions are right there!" Ya know, thats kind of rude. But the watch was 30% off, so I took it. FREE PARKING & near AC Transit read more

Did you know that Kohl's is also an Amazon drop off/pick up location? That was pretty cool to learn. You don't even need to package your returns, they will do it for you. So no worries about taping it up and printing out the code and all that stuff. Just walk in with your product in a box and your qr code. They will scan it and start the return process for you. Best of all, because you used them, they give you a 25% coupon good for the next seven days. WINNING! read more

I cannot wait until I can cancel my Kohl's charge. They owe me money for a returned item, and they are giving me the run around. I have been on the phone today for about 1 1/2 hours. The credit card company and the corporate office and the store blaming one to another and telling me they cannot help me. The bottom line is: if you are going to shop here, do not use their credit card. If you do not use your card for a while they will cancel your card and leave you in limbo, and hence issuing a credit to a card THEY cancelled and did not tell me when I returned the item. So I got a new card, still no credit. This is the first company I have dealt with that is so very disorganized. Their line is, "I understand, but you need to call.....( another number). I am warning you. FYI, I was on the phone with them for 1 1/2 hours getting the run around. I have visited the store 3 times so far to try to get my refund. There have been many other failed calls. read more

I wanted to buy something and use the coupon from my amazon return. However, the one woman at the register this evening was extremely rude. I was waiting patiently with my friend while she helped another person with an issue. She kept acting like my waiting was an inconvenience. When I put my items down on the counter she got annoyed like "I'm helping this customer" I said "no problem, it's just heavy so I wanted to put it down. Then she was on the phone working through the customer's issue and YELLED at my friend that she was laughing too loudly. I really wanted to buy something but I couldn't buy something in good conscience from such an evil person. She needs to be fired. I can only assume it was bc of race the way she was looking us up and down. read more