I've been a patient of Dr. Flores for many, many years (maybe more that 10 years?) on and off as my…read moreinsurance has changed between jobs. I always have gone back to Dr. Flores because she is amazing, kind, and super knowledgeable. She always takes the time to answer my questions and explain things even when their office is very busy (which is always). It makes me feel cared for and I leave feeling like I have a better understanding about my vision. When Dr. Flores has been unavailable, I've also seen Dr. Lam. One time a couple years ago, I had an eye infection and I was desperate to get some antibiotic drops. For some reason, my insurance wouldn't cover the prescription and Dr. Lam did everything she could to make sure we could find a way to get the prescription covered or at least at a lower cost. While I was at the pharmacy, Dr. Lam made herself available in between clients to call me on the phone and ensure things were working out for me. She even offered to speak with the pharmacist themselves. Last but not least, the office manager Sandra has been amazing over the years with her customer service skills and taking care of my needs. When I called to make my annual appointment, I mentioned I was running low on contacts and wanted to come in to update my prescription and order more. When I went in for my visit last week, she had already put together some trial contacts for me to take home because she knows I have a pretty bad prescription and wanted to make sure I didn't go without contacts since it takes about a week for my contact order to ship. On top that, when I went yesterday to pick up my contact order, she offered me to pull up to the curb and she'd bring the box out to me. She handed me the box and sent me home with a little chocolate! That made my day. Overall, the service here at Flores Optometry is amazing and I will continue to be a patient here forever. The other staff members are always VERY kind and helpful and it seems like they do a great job working together and enjoy working together. It's always a pleasant visit and great vibes. THANK YOU :)

The BEST prescription eyewear I've ever put on. I needed dual prisms in addition to some correction…read moreon my right eye. A search on YELP was my first exposure to Flores Optometry. They had great reviews and are close to home. I just picked up my first pair of perfect glasses from them! They have equipment my last optometrist did not have. Dr. Flores gave me a very thorough exam and worked with me to dial in my very difficult and different prescription. That was last year. This year, the same great customer service and exam doctor. I actually was able to "walk in" and be seen right after 9 this morning. I highly recommend this office for your eye care needs. Oh, they've got a nice selection of brand names...good stuff!

This is the first optometrist I've ever gone to. The office is located in Pelton Plaza which is a…read moresmall shopping area in downtown San Leandro. The office is in the corner but unfortunately parking can sometimes be very difficult to find. If there is parking, it's metered at about $1.50 per hour. The office itself is pretty small with four chairs for waiting and I think two or three cubicle-like exam rooms. The desk staff are usually pretty nice and accommodating, although I will say I've previously interacted with someone there who seemed really impatient with me which I didn't appreciate (not sure if they still work there now). The optometrists themselves are very professional and understanding, I've worked with two of them before and both were kind and explained everything to me that I needed to know! También ellos tienen traductoras por hispanohablantes. Since the office is small, the selection of glasses was small, too. I've gone before and they had almost no glasses on display, but today they had a bigger selection, just not as much as other places I've seen. They have a variety of brands like Gucci, Versace, Mont Blanc, Prada, etc.. I think the staff can help you select frames that are not on display either since they can access the website of frames. Overall this place has good service for optometry but may be inconvenient to access and can feel cramped at times. The selection of frames on display is OK at best but if you are really picky about your frames, you may want to look elsewhere.

I had my eye exam here and decided to skip the contact lens exam. However after that, Dr. Nguyen…read morestarted commenting on my makeup and lashes, which made the experience feel a bit awkward. On the bright side, the staff were friendly and professional!

Excellent shop, easy parking, great service and good prices…read more I had an unusual request to swap some lenses to make reading glasses with different left and right strengths. They did it quickly, efficiently and for less than I expected to pay.

I actually sought out Dr. Leung through yelp, little did I know she would impress me as much as she…read moredid. I kind of wish I could gate keep this business, but it's a disadvantage to the people who want a good eye doctor. I've been to Walmarts optometrist, Costco's eye exams, and a couple of other optometrists around the Bay Area (Oakland was my last place) they pretty much offered the same type of general service "you don't ask, you don't tell". When I went to Dr. Leung, she had a a two woman team that runs the entire show. They both take you through tests to ensure they are not missing anything. They pointed out that my current glasses did not have the correct prescription for my eyes and the material was not what I thought it was, ( I did wonder about this bc the lens started peeling) I was basically paying for plastic. Dr. Leung is not like Kaiser, where you are pushed out because someone else is waiting. She throughly evaluates you and is very passionate about what she does. I have a slightly rare condition with my eyes, my old optometrist kept getting confused as to why my vision was not returning to normal after my pregnancy was done. When I went to Dr. Leung on my first visit, she called out my condition and was able to help me get the correct prescription. These glasses have been the best pair I have ever received. If you can understand my relief as no doctor has ever brought this up. She had the instinct to say "you look normal, but there's something else behind your situation" and I immediately was impressed. Flash forward the following year, she still has the same spunky personality and all of the special equipment to do everything herself. I asked her why does she have all of this new technology and she explained how she wants to deliver good service and if she can do things without waiting weeks for labs, why not provide that to her clients. It's nice to actually get exceptional service.

Good customer service, Nikki she very nice and helpful everyone are friendly and nice .as far as…read morethe cost are reasonable and they give good discount pretty much on any glasses you purchase .. definitely I will recommend this place to family and friends

I've been going to the same site for sore eyes for years but decided to try this one because it's…read morecloser and I haven't had time to go to my usual. I have ALWAYS got two at the other location but this place cost me more for one than I pay for two! And same brands. This place is way more expensive than the Fremont location with less deals. (Different owners of course) but the people who work here are nice. But I definitely suggest going to a different location price wise.

Easily the best price for glasses…read more Good selection and quality. No charge for small repairs

Very busy but otherwise great service, some employees go above and beyond to explain insurance if…read moreyou ask them about your options. I never had an issue.

I love this crew and Anna is fantastic!…read more My third pair of glasses, only at SL Optometry!

I came to this place because of its good reviews on Yelp; and the truth is that; my experience so…read morefar has been impeccable, good service; excellent prices and good reviews.

They are part of a shopping center and share the lot. It's busy all of the time and even busier…read moreduring the holidays. We came the week before Christmas to do some last minute shopping. The parking lot was packed. We were waiting for people to leave to get a spot. When we left there were several spots open in the back right side. If I recall correctly they have bathrooms, but you need the code. The line..... was to the back of the store. Extra long. They had most of the registers open so it kept moving, but it was long. It's always long, not like this. That is one thing I dislike about the store is the lines. They used to have remote checkouts. They would have kiosks throughout the store where you can check out on your own or with the help of an associate, but they don't have that anymore. Selection- We were here looking for clothing for our teenage nephews. We found two tops for one. Lucky and Quicksilver. Both really nice and after opening it on Christmas we learned that he approved. For the other nephew we got him pants. We picked out a nice pair of Addis sweatpants and he really liked it and they actually fit. The size smalls aren't all the same. He's got a tiny waist so it's hard to find him pants. Those Addis ones were the right side and fashionable. There was so much more we could have shopped for, but with the line to the back of the store we had to keep going and get out of there. I really liked there selection of clothing. I still find them pricy at times, but you can find really good deals too. The issue I have is most of the clothing is made for the Rack. They aren't discontinued or discounted regular Nordstroms clothing so you are getting what you pay for. And if you're ok with that then this is the store for you. I've gotten some really nice pieces here and so has my husband. I'd come back, but only when I had more time and it's not during the holiday rush.

Outstanding shopping experience. Store is clean, friendly - check out fast - its very close to the…read morehigh level of customer service of a traditional Nordstrom store. I looked around for a week to try and find a one time use tie at lesser store: Ross + TJmaxx for an event and never got lucky. Went here and found two good options - I was very impressed at that selection. Shopping in the area through Covid had become almost unpleasant at some points in time - I'm glad to see all that is over with at least at this store. I just went in for a quick purchase - but I will be back for more soon. Shirts and shoes are super quality at the lowest prices.... and for all the online shoppers out there - trying on shoes or a shirt is important to make sure its comfortable.

Love love love this place! I am soooo mad i forgot their names but it was an asian guy who checked…read moremy eyes. He was super sweet! Very kind and gave me a lot of feed back about my eyes and overall just in general. Then there was an African american guy who helped me w my glasses. Who went above and beyond do you hear me!!!!! Great great great customer service!!!!!! Love them both!

Extremely rude lady, even though my wife used her Medicare eye med insurance last year, when we…read morestopped in yesterday to see if she could get new glasses, when I said Medicare advantage plan she summarily told us not interested. Today I called and said "eye med" the man on the phone looked in the computer and said , yes your insurance is good. It would have been nice if the "lady?" Yesterday had taken the time to look in the computer, but apparently she did not want to be bothered, but who needs good service, apparently not this place. I will never return to this place

Having been to a few 99 cents and over stores, i wasn't expecting things to be cheap…read more my expectations were met:. -reading glasses @2.99 -sunglasses @1.99 -auto oils @1.99, 2.99 -shampoos @1.99 didn't bother to look for the 99 cent items, i just thank the cashier and left.

The cashiers are very nice. They always make me feel welcomed and the pricing it outstanding. If…read moreyou want the deals come here. Inside the store the fragrance was nice, unlike the outside of the store. The cashier gave me options while purchasing batteries. Either some for 1 dollar one some for 2.99. On a budget I got the dollar ones and they work well. Thank you cashier you deserve the best