I needed storage close to the area I'm moving into and Castle Mini Storage had the best rates…read more Russell, the manager, is very helpful and knowledgeable. His customer service was fantastic and I appreciate all his help. Also, Elvin was very helpful as well. I highly recommended using this location to fulfill your storage needs, if your looking for fair priced storage in the area.

From the owner: Are you looking for secure and affordable self storage in Rockville? Castle Mini Storage is here to…read moreserve your needs! Our clean and modern facility features 24/7 access for the ultimate in convenience. Day or night, early or late, our facility is always open to our customers. State of the art surveillance cameras constantly monitor and record, keeping our storage facility as secure as possible. If you're storing bulky or heavy items, please feel free to borrow our dollies and handcarts for no extra charge. We also feature convenient drive-up units, providing storage options for all kinds of customers. Our online bill payment system is the easiest method for keeping up to date with your rent. Simply access your account online. If you have any questions at all, our dedicated call center is waiting to hear from you.

If you're a college student, look elsewhere for storage. The employees are hard to find on…read moreproperty and will say one thing then do another, especially on move out date.

They did a great job and made my move easy and simple. I will definitely use them again. I wish I…read morebought my moving boxes from them too.

I had a pretty simple lease for a month. I was moving to the area and instead of paying a moving…read morecompany $3k to move all of my stuff, I rented out a unit for less than $40 total, made weekly trips to fill up the storage unit, then closed out my account a couple of days before I would have been charged for the second month of rent. On my apartment move-in date, I hired a moving company for less than $1k to move my items from my storage unit to my new apartment. I saved quite a bit of money utilizing Self Storage Plus. Yvonne was very helpful throughout the process. She was very clear on the hours that the office and storage unit were open, what not to store in the unit, how to contact the office, and how to properly close out my storage account. On the day I moved out of my storage unit, I called her from the wall phone button near my storage unit, and she said she'd inspect it soon. A couple of hours later I received the receipt confirming that I've successfully moved out and ended my lease. Even though I was only there for a month, I didn't have any issues and all interactions were respectful and professional.

They raised our same storage unit from $125, to $200, to $274 in the 3 years we've been there…read more That's more than a 2x increase in a 3 year span. the staff is nice, but this price gouging is unbelievable. Should be illegal.

Can't stress enough how much I appreciated working with a professional company and owner. I had a…read morefull detail done by Danny, the owner, and the experience was better than I expected. From the start, he was straightforward and easy to talk to. What really stood out was his honesty, I was initially quoted for a few services that, after he inspected the car more closely, he told me I didn't actually need. He adjusted the price without me even asking. That kind of integrity is rare. The detail itself was top notch. My car looked refreshed inside and out, and you could tell he takes pride in his work. It didn't feel rushed or transactional, it felt like someone who genuinely cares about doing the job right and treating people fairly. If you're looking for quality work and a business owner who operates with transparency, I'd absolutely recommend Danny and his team at Revive Auto Vault - I will be going back again.

This is a beautiful car storage facility. We have a 1987 corvette that will be taken care of in…read morewinter months. Met the owners, Danny and Claudia - they are super friendly and accommodating. Highly recommend.

Clean, secure, limited parking to unload. Nice attendant on duty that was helpful first time I…read morearrived.

I've been storing at the facility on Butler Road for years. It's awful and I've only been sticking…read morewith it because it would have been too much of a hassle to move all my stuff. My storage unit has had water leaks and mouse infestations. In both cases, when I complained to management they did nothing. Fortunately I stored my things in plastic bins so the mouse poop, dead mouse corpses and water did not reach my stuff, but still it is disgusting. The on-site management used to be this nice guy who was helpful, but he's gone. Now they often have a bratty young woman who has actually hung up on me when I called about the elevators. The latest is that both elevators have been out of service repeatedly over recent months and the management could give no timeline for when they'd be repaired. My unit is on the third floor so that meant I couldn't remove anything heavy. That is the last straw. I have finally had it, and a friend and I are going to move my stuff out next month.

After going through a pretty traumatic break up and having to move unexpectedly, I immediately…read morecontacted Bookstore Movers through Yelp. I had had a great experience with them just last year when I last moved and knew they'd be able to get the job done again. My project was immediately responded to and they were able to help me move two weeks later on their soonest available date. The three movers, Pat, Renaldo, and Kevin were incredible. Communication leading up to the move and theday of was great. They were able to move all my large furniture within 2 hours. Everything was wrapped carefully and efficiently. They were kind and thoughtful, helping me make adjustments to the furniture layout once we got to the destination. Their positivity through one of the hardest situations I've ever gone through was much-needed and made me feel confident in entering this next chapter. I even had a last minute change to the destination (originally everything was going into storage but I ended up finding an apartment just in time), and the professionalism and patience from the entire Bookstore team through this change was excellent. Pricing was reasonable yet again and came out to about $500 (excluding tip) for the truck fee and moving of 16 large items. Thank you Bookstore Movers for helping me when I needed it most!

We were disappointed with our recent experience with Bookstore Movers. The crew was polite, but the…read moremove felt much slower and less efficient than it should have been. We had a dedicated elevator, yet workers often brought items down only one or two at a time. I also saw team members on their phones or standing around in rooms and hallways instead of actively moving things. These delays added up quickly. The crew also misplaced parts of our bed frame, and the pieces had to be found before it could be reassembled. That alone added nearly an hour to the move. Because the move took much longer than expected, the final cost was significantly higher than the estimate we received. We were also charged based on an arrival time that was recorded as ten minutes earlier than when the crew actually arrived. The team was courteous, but given the inefficiency, added time, and higher final price, we would not use Bookstore Movers again. This is unfortunate, because we had been happy with them in previous moves.

I've been with this Security Public Storage Branch for years! I am very satisfied with them. Eric…read moreand Joshua are amazing. And Sara who is no longer with them was equally terrific. All of the staff are helpful, courteous and super friendly. It is a clean, safe facility. I highly recommend it.

I'm so happy I chose Security Public Storage! The staff is super friendly and always willing to…read morehelp. The place is spotless, easy to access, and I feel 100% confident storing my belongings here. The security is excellent and the on-site managers really make a difference. Great experience -- thank you SPS team!

My husband and I rented a unit with the intent of only having it for 3 months. Unfortunately, our…read morecontractor went under and we had to pick up all the pieces, which means we had our unit for nearly 4 years! We signed a paper contract when they dropped off the unit, although I don't really remember signing a contract. But then 3.5 years later, they sent us a digital contract and asked us to sign it. But because I don't remember the paper contract, I refused to sign the digital contract. Even though we were paying every month on time for the last four years, they refused to give us one more month with the unit because we refused to sign the contract. Additionally, after returning the unit, my credit card was charged two months in a row, and I had to call the company to get a refund on my credit card. I would recommend the business because the delivery and pickup of the unit was simple. But everything else involved with renting this unit, I don't recommend.

My moving experience was amazing due to American Portable Storage!! Their communication is…read moreimpeccable and they were prompt and friendly and very reasonably priced. Highly recommend!!

Last night at 7:45 pm I called Brian F. for help moving some items out of a storage unit…read more I had previously arranged this with ReSupply -Habitat for Humanity's service for items they cannot use in their ReStores. They confirmed the night before, that morning, at 2 pm, at 3 pm, at 3:30 pm and at 3:48 pm they said they weren't coming. This was already after canceling the first day and moving the pick-up out 3 days. Needless to say I was in a sweat. The unit had to be empty the day ReSupply bagged on me. I got a 1 day extension from the storage facility to avoid paying for another full month. So - back to Brian at Suburban Solutions. He answered his personal phone at 7:45pm and was personable and promised they would help. Today (31 Aug 2023) at 1:30 pm, he and 3 fellows showed up as promised at the storage facility and took away some heavy furniture and drove it off to be donated. Above and beyond what I wished for... I am very happy. A+ Brian!

AVOID! DRIVER FELL ASLEEP AT THE WHEEL, $48K OF PROPERTY DAMAGED, REPEATEDLY LIED TO BY OWNER…read more This was our 3rd move with Suburban Solutions. I now wish that number was 0. Here's why: - They got into a major accident destroying much of our stuff - They lied about it straight to our faces in an attempt to cover it up - They told us they would cover the repair costs but then backed out for most costs Suburban Solutions is the worst and most dishonest company I've ever done business with. See excruciating details and cringe-worthy photos below, then decide whether this is the company you want to entrust with the contents of your home. First, the Suburban Solutions driver got into a major accident causing major damage. Brian, the OWNER of Suburban Solutions, called to say the damage was limited to front corner of the truck, and that he would take care of repairing the broken furniture. He said the driver was run off the road by another vehicle. Then he provided misinformation about the date and location making it harder to track down the police report (which told the truth of what actually happened - yeah, keep reading!). When our property arrived, the damage was much more severe. Several furniture pieces were broken beyond repair and almost all were battered. Most of our smaller items had been repacked into new boxes - along with dirt and weeds from the side of the road. Once he realized the extent of the damage, Brian reneged, saying he would only cover repairs for some (cheaper) items. He found vendors he said were rated 4.9, but they were 4.1. One vendor we called said they FIRED HIM as a client because they refused to do business the way he was trying to get them to. He told us the items would be fully repaired, but behind our back he told those vendors to only fix things minimally and ignore any dents, scratches, etc. We were without a sofa for weeks while he said repairs were in progress. We later learned he had refused to authorize the repairs so instead the sofa just sat there untouched. Our items were in pristine condition at the time of the move and Brian personally commented on how beautifully maintained everything was during the walkthrough. Thankfully, our renter's insurance applied, but when our claims adjustor spoke to him, he lied yet again, telling them that the pieces were in bad shape initially, hoping to deflect responsibility. Hold on, it gets better! A week after the move, the driver texted us to inform us that Brian had actually been LYING the whole time and had required him to play along! The driver had fallen asleep at the wheel while going 70mph. The truck overturned and the top of the truck broke off completely. Our stuff was smashed and dumped all over the side of the road. We were finally able to obtain the police report which confirmed the driver's version of the facts. This happened in the middle of the afternoon on day 2 of the journey after the driver picked up his cousin using the moving truck on day 1. Why was his cousin with him at all? And what were they doing the night before that caused him to doze off at 4pm? Regardless, according to the driver, he had called Brian an hour before the accident to tell him he was falling asleep, but Brian told him to keep going anyway. Brian has since fired the driver and reported to FMCSA that the driver has a "medical condition" that should prohibit him driving in the future. This was never disclosed to us, and if Brian knew about it, then why was he on the road in the first place? Or was this just another tactic for him to deflect blame away from himself? Look, accidents happen 1 in 10,000 times and we drew the short straw. It sucks. It's a low risk for you. But the outrageous lies that followed (and perhaps even led to the accident) were intentional, unprofessional, and fraudulent. Suburban Solutions lied then doubled down to save face after throwing our stuff - and our lives - into complete chaos for the next 6 weeks. They treated their previously loyal customers like total chumps. Hopefully this review and our formal complaint to BBB proves how badly their attempted cover-up backfired. In case Brian tries to reply to this and explain things off with more lies or sugarcoating, I've included photos of the state of our items, written exchanges with him (contact info redacted, of course), text exchanges with the driver (same), and the police report itself. Take a look for yourself. Then ask yourself: Are you willing to risk that this same thing happens to you? Are you willing to do business with a company whose owner will lie directly to your face after wrecking your life? You and your belongings deserve better. And Suburban Solutions deserves to be out of business.

Like others have said: bait and switch pricing…read more Price on my unit doubled after 6 months. I asked if we could work out something not quite double, but that I wanted to stay and the surprise rate didn't work for me. Dude on the phone said nah, they'd be happy to rent it out to somebody else for double. Bet: Be your own guest for that, asap. Pulled all my crap out of there in 5 days and was gone. I didn't actually need the unit, just wanted the extra space during a home renovation. Feel really bad for folks who do need their units and have to face this predatory behavior. The people who actually staff and work this location are lovely.

The facility is nice, and the person working inside is very helpful when you first reserve a unit…read more Sometimes lights are out and it's hard to see your items, but other than that we have no complaints about the unit. However, it feels like a bait and switch occurred with the cost. This is a month to month company, and you had to pay 4 months up front - that's fine, the online price with the required insurance was about $100 a month. Now, magically, after those 4 months have passed the price went up to $167 - almost double the price. I contacted them and requested a decrease and it appears they put it down to $141, but it still feels very arbitrary. Once you are "trapped" and have loaded your unit, they jack the price and say it's "market conditions." That was pretty disappointing. If the price gets jacked again, we'll be moving out and finding a different provider for storage.