They do great bodywork, clean your car inside just like new. When we picked our car up. Shout out to Kat front desk young lady.. Thanks to all Job well done 2016 Rogue Suv 5/25 Jaz and Bob 10 stars to your business read more

Worst experience I have ever had with an auto shop. They had my vehicle for 5 months. I understand parts can be a challenge to locate. Even so..I called every two weeks after 2 months and got a different story every time. In the meantime they made it completely undrivable. Had it towed to another shop who said they could have it done in 3 weeks. Got honest answers from them on day 1. Fix denied having received any payments from insurance company until I sent them copies of cancelled checks with their name on it. Now they want to charge me parts restocking fees-- not at their cost but at a markup. They are crooks. read more

Great friendly Staff that was able to repair my van after a collision. It looks brand new. read more

Fix Auto South Seattle - Work Van. - Body Shops Near Me - Seattle, Washington

Tony is amazing....True artist. Fix Auto S Seattle is lucky to have him. My Nissan Titan looks brand new! ....Will definitely recommend to anyone needing body repair work! Thanks again to Tony and Fix Auto South Seattle. 100% satisfaction!!!!! read more

Took a week to get estimate which was well over others and they could not get work done for over two months.

I used them before at two other locations which is why I came back. Didn't het updates and the receptionist told me I didn't have a deductible since I replaced my tires prior to bringing f my car into the shop... 30 days later they were conflicted about my deductible even though they have my car back to me... I also had to bring my car back ... was too much back in forth for under $5,0000 in damages. They didn't even tell me they took my car to the mechanic and it was sitting there for a few days... bottom line I o my had a rental for 30 days from my insurance plan and ended up paying an extra 7 days... Oh sis I mention it was under $5,000 with of work. If they don't service BMW's normally they should have said so. They claimed they called the dealer for Assistance but the dealer couldn't confirm it I wouldn't recommend! Too much bullshit read more

Communication was good Quality of work overall was good I would recommend this shop. Andrew was great to work with while dealing the the stressful process of dealing with a car accident. There were a couple hiccups but overall my experience was good. Thank you for assisting me. read more

Communication is unprofessional. They said they didn't do a repair report, although my insurance company said they did and sent it to them. I called to plan when I could come gather my things from my car, but no reply. Then, I went there to get items and found out that they moved my car to the auction lot without my consent or informing me. read more

The mirror on my Toyota was clipped and needed to be replaced. My insurance sent me over here to Fix-Auto. I tried to find a place in the area that could repair it the same day but no one had the part on hand to do a job that quick. Great customer service and brought my car in a few days later and they got my mirror on same day. They even gave my car a light bonus wash. I will definitely use Fix Auto again.... if my car needs it (Hopefully it doesn't) read more

Do you think b/c my name is Heather and not Hank I don't know what a tire pressure gauge is? Come on people. Fix Auto South Seattle was 4 days late, after their own deadline, because they said they "couldn't find a tire pressure gauge" so they couldn't do the alignment work. Incredibly, their customer service rep tried to blame me, saying the pencil tire pressure gauge in my car didn't work. I reminded her that there are at least 3 stores where they could buy one for $4. Actually, I just googled one for $2.99 at Harbor Freight, 2 blocks away from Fix Auto South Seattle. Then a mechanic emailed me saying it would take another 2 days because "There are no body techs, detailer or support staff on Saturdays. Sorry." Then 2 days later the excuse was: "Les Schwab hasn't gotten to the alignment yet." If Fix Auto's staff and/or subcontractors aren't done with work on my vehicle by their own deadline, then it's their responsibility to pay overtime to have it done on time. The only reason I'm giving 2 stars and not 1 is because the body work was fine. read more

As another yelper said, repair shops are never a place you want to be... My truck got broken into, and I was devastated. Not only to have to repair a window, but to have to watch a dog to ensure he didn't jump out AND all of my clothes were stolen. Needless to say, it wasn't my best day ever. Alki Auto Body was *Fan-tas-tik. The shop was clean and the staff was personable. The manager (owner?) was super calm and explanatory of the steps. He handled me (and my dog) with amazing professionalism and courtesy and kindness, and really stopped any further escalation of dumb-dumb-dayism. They vacuumed out my truck immediately, and he showed an honest and kind interest in my dog not hurting himself... and scheduled an appointment for the glass within minutes of my arrival. And, in the end, knowing that my deductible was high, and my day had been so rotten, he recommended that I go to the glass place myself and have them do it, because it would be cheaper for me than my deductible. He scored himself a customer for life, and a recommendation from me for anyone who needs body work done. He could have easily made more money off of my insurance company, but he was honest and kind. You can't ask for more than that from a business owner. If you need any repairs done to your damaged vehicle, Alki Auto Body is where I would recommend you go. read more

I got in an accident right before Christmas and I'm so happy I took my car to this shop. Mallena went above and beyond to help get me into a rental car and was so great about following up with my on the status of my car. I can't say enough good things about the customer service here! read more

When you are getting off the Corson Michigan Exit honk at the hot boy in the lot detailing them cars, he might get distracted and have to bend over to pick up his hose. UPDATE: They do a mean body fix on a car as well.... if that is also important.... read more

Andrew and his team did a great job repairing my vehicle and it looks great. Andrew was very good at letting me know what was going on and when there were any delays. Andrew went above and beyond in helping me get my vehicle to/from the shop. I highly recommend Fix Auto South Seattle. read more

Over the top, exceptional service while getting my car repaired after an accident. Andrew was a top notch, stellar communicator throughout the process. Sending me weekly updates and pictures. It was done on time and as expected. I wish I wasn't rear ended by an uninsured motorist, but if it happens again I'm coming here! read more

Seattle, Washington Jobs: 4 Auto repairs in the past 7 years Service: Professional, Timely, Trustworthy Prices: Fix Auto was accepted by the at fault parties auto insurance Office: Waiting area = clean, tv, magazines, beverages In the past seven years, I've been hit four times. All 4 times I was not the party at fault and the at fault parties insurance covered all repairs. Fix auto has consistently provided excellent service. They even arranged for a car rental for me to use while my vehicle was being repaired and they also emailed and called me to keep me informed of the status of my vehicle. When Fix Auto originally looked at my vehicle they thoroughly examined all outer damage but also investigated and noted potential possible inner damage. Later when they removed the damaged parts they were able to confirm further internal damage had occurred that couldn't be seen from the outside. I trust Fix Auto. I believe they have my best interest at hand and I will continue to use and recommend this auto body shop because all 4 times they have done an excellent job fixing my vehicles. read more

I just picked up my car from Alki Auto Body and I'm over the moon with what an incredible job they did. My parked car had a hit and run, leaving my 2 drivers side doors bent in. After wrestling with my insurance, I immediately opted for Alki. I've taken it there before with little dings and a bumper issue. The results? My car looks better than it did brand new. Work with Oscar, he's very upfront, matter of fact and, yes, honest. You won't feel hassled with these pro's. I'm committed...though I don't want to experience any more circumstances to bring me there! read more

Poor customer service. Used them before and had no problems which is why we came back. This time we had a terrible experience! They never update you on the status of your car nor did they let you when it will be ready for pickup. The work they did was awesome but will not use their service in the future. read more

This certainly wasn't the first time I've been in a fender bender but it was certainly the quickest and most customer-service focused experience I've encountered in my 30 years as car owner. Oscar was very polite, helpful, and went the extra mile (literally) in driving me to the car rental place personally since he knew I needed to get to work and the Enterprise pick-up service was being slow. The net result of total repairs resulted in my car getting new parts and looking better than it did before the accident, including some extra touch up paint. Quite pleased, I must say! read more

My father was an auto body shop owner and a mechanic in Hawaii and by this doesn't mean I am an expert but I know that Fix Auto South Seattle gave me an exceptional and excellent service. I highly recommend this shop because of their above-and-beyond customer service. I was very pleased to pick-up my car-it was repaired like it was brand new! Kudos to Andre Ajeto who was very helpful. More power to their staff!!! read more

I had a piece of road debris hit my vehicle. USAA recommended Fix Auto...expecting little given it was an insurance claim. I was more than impressed with the customer care and follow up I received. I was contacted with updates frequently and the person at the front desk was awesome! car fixed! satisfied customer. I would take my car there again if I have any repairs to be made. read more

Your car will be stuck there untouched for days, because the owners over pile work to gain the most amount of profit. You won't get an update for days unless you get your insurance involved or show up in person. read more

Fix Auto South Seattle did an awesome job repainting 3/4 of my car after being vandalized. Well recommended. The service is time efficient and they make sure they take care of everything to your satisfaction. The employees are very friendly and family oriented, they always want to feel welcomed and well taken care of. read more

My sons were stranded on a trip in Seattle after being hit by a drunk driver. Oscar did his utmost to make certain their departure was only delayed a day or two. He advised them about what should be done to make the car drivable. He was excellent in communicating with the boys and with me the progress of the work on the vehicle. His concern that they get on the road back to Texas was as genuine as if they were his own kids. I owe him much gratitude. read more

Did not have a great experience at Fix Auto South Seattle. Car was taken to them by my insurance company in late November with some body damage (and engine damage they did not find) after being stolen. I did not get my car back until March after months of "ordering parts", and all kinds of other hang-ups. When the car was returned, there were still fixes that needed to be made, and some clearly missed diagnoses. In addition, the detailing company they use stained the console, which needed to be replaced. I'm sure there are capable people at this shop, but Oscar is not one of them. Try another spot. read more

I had my mom's Acura repaired here. She had accidentally backed into our stone fence wall and damaged the rear bumper and mud guard. I spoke to Andrew the manager who was very professional and gave me a complete understanding of what it would take to fix the car and all the options available in terms of repair and replacement of the various parts and what the costs were with each option. This was important to me since I had decided that using insurance for something like this would provide no benefit due to the deductible being close to the repair bill. By giving me all of the options, I was better able to save money on the repair and get it done right. I had gone to 3 other shops and 1 of them took over a week to get me an estimate and 2 others turn me away saying I had to make an appointment to get someone to look at the car to even provide me with an estimate. Turning away customers is what I call ridiculous. Even after the car was all complete, my mother had noticed a couple slight things she wanted perfected and Andrew was more than happy to take care of it all without any additional charges or complaints. Now that's service. read more

TL;DR: Best auto repair facility I've ever dealt with. I received almost daily notifications/pictures of the repairs as they went along. Went above and beyond my expectations in both timeliness and customer service. Come to think of it, I've rarely been treated to the same level of attentiveness and care that they provided me anywhere else in general. I have never encountered a shop as enjoyable to work with as Fix Auto (South Seattle). I was moving out of state in 8 days when someone backed into my 3 week old Jetta. I immediately called my insurance and they hooked me up with Fix Auto, who got me in the next day. When I told them I was moving and I needed to have my car packed with all my belongings and driving out of state in exactly one week, they made a promise to have it all wrapped up in time for me to leave. They called me a rental car, and I was picked up at the shop by Enterprise. Honestly, I was skeptical that they'd get it done. They had TONS of cars packed into their lot, and from their perspective, there was really no reason to rush my repairs; I wasn't anything special. Those doubts were flushed away almost instantly when I received my first text/email update from Andrew, who had sent me a full photo album detailing my damages, and a notification that they had sent my car to Les Schwab for some alignment diagnostics to make sure nothing was wrong internally. Throughout the rest of the week, I continued to receive updates on the status of my car, including pictures during repair itself! Finally, the day came to pick it up. I was leaving the next morning at 7am, and I had my rental car packed full of everything I own. They called earlier in the day and told me it'd be ready by 5pm. 4:30 rolls around and I get another call saying it's actually going to be closer to 6:30 or 7, and that they'd call back about an hour before it's ready. At this point, I'm biting my nails, nervous that the next call is going to be them dropping the ball, confirming my skepticism; no auto repair shop was actually that good. Lo and behold, by the next phone call it was done, ready to be taken away at 7pm. I sped down to Georgetown. By this time it is well after closing, but when I pulled in there was an entire team of dudes focused solely on wrapping up the final touches on my car. After transferring all my stuff to my car, I left the rental at the shop. Andrew said they'd drive it back for me in the morning. He gave me a thick packet detailing every bit of work they did to the car, including pictures of the steps along the way. He thoroughly answered all of my questions, and was very patient and attentive. Overall, I've never had a better experience. I really hate going to mechanics. Maybe it's just me, but I've found so many that I've encountered to be gruff, obstinate, and generally reluctant to entertain questions or requests/deadlines. At Fix Auto, even among the sea of vehicles in their lot, I felt like for the entire week I was their only customer. I was on a time crunch, and they got it done just for me. If you ever need body work done, go here. Great customer service, outstanding quality of work. read more

I have had my car fixed by Fix Auto twice and had great experiences both times. The staff is friendly. Their estimates both times were FAR FAR less than other shops in the area, which is important when you are paying out of pocket and not through insurance. They scheduled quickly and were on time both times. They are good with communication and contacting everybody I asked them to contact. My car looked great both times. All of the things that matter when it comes to getting your car fixed they did and did well. I hope that I won't have the need for these kinds of services again, but it's nice to have a good place in the rolodex just in case. read more

It is always unfortunate to have the opportunity to review a body shop. My experience started with some unsupervised hoodlums marauding the neighborhood with cans of bright yellow Rust-Oleum spray paint. Maybe they were just budding young artists who picked several cars to use as their canvas. This late night spree of destructive behaviour was followed by my own attempts to remove the paint with a plastic scrub pad. I assumed plastic would not scratch either the metal or glass, I was wrong. At any rate Alki Auto Body did a superb job getting my car back to its normal color. They worked with my insurance company who had recommended them and Enterprise even dropped off a rental car right there for me. read more

I brought my Mercedes ML320 in for repair, front end damage and all the quirky stuff that come along with owning a Merc, dash lights coming on etc. I have to say when cars get into wrecks they are never usually the same. I was pleased to find out this was not the case after they repaired the damage. The cost of the claim was nearly 15K, I got it back not a worry in the world. Just my luck, someone keyed my other car and the first place I thought of to bring my 2010 Dodge Challenger was FixAuto South, insurance tried to sway me into using their preferred Body shop but I was not having it. I brought it in, got the key mark fixed now the challenger looks great. Hopefully no more wrecks or key marks but if so I will always bring here. Thanks Andrew and team for the great communication and painless process and having to deal with stupid insurance companies! read more

These guys were great. I just had a minor fender-bender and wasn't looking forward to any insurance hassle (even though it would have been the other person's insurance). My car door wouldn't open and during my estimate they just popped it back out for me right there. They didn't charge a thing, and the whole thing took about two minutes! I really appreciated their help and their advice. I'd definitely go back there for any larger body work! read more

Hi everyone, I want to thank Andrew and the crew at Fix. I have been taking all my cars to Andrew since they were Alki Auto Body, since the 80's. These include some very exotics and standard vehicles. Their work is always superior to anyone else period. In fact, I cannot count the number of rimes they have gone that extra step to make sure I was covered with Insurance, rentals and what have you. Their work is absolutely pristine and few auto repair shops can boost that! Our cars have included an Acura RL, MDX, Audi A8, R8 V-10 and a completely restored 1963 Corvette Split Window. Want the best for the best price, you need go no further. Thanks ANDREW FOR YEARS OF AMAZING WORK AND YEARS TO COME. Gary Crow read more

My car was keyed a few months ago and I took my car to Fix Auto to get repaired. I could not have asked for better service or outcome. The staff was very welcoming, very clear/quick with communication and addressing all my questions, and the timeline of the repairs was as expected. At the end when I received my car, the car looked brand new and I was very happy with the repairs. I would definitely come back here for any future repairs. read more

Although I'm a fairly new customers of Alki Auto Body, they already seem like old friends! I came in when I caught my bumper on a curb and they tacked it back together for free- twice! Of course I returned when I had larger body work as I loved their can-do attitude, commitment to making sure you only pay for what you need and great working with my insurance. They are always busy, but make sure they keep every commitment they make to you and do a great job! I would highly recommend them! read more

After my car got dented in the parking lot I took it here for an estimate. I was able to just walk right in, they snapped some pictures, and e-mailed me the next day with the estimate. I ended up taking my car here for the body work, too, and I couldn't be happier with the work and the service. Front desk agent, Amanda, was friendly and the owner, Oscar, was very communicative while the work was being completed. Finished in the time expected and set me up with a rental car in the meantime. I would definitely take my car here in the future! read more

I've used this shop twice. Based on my experience the owner treats his customers like family in that he tries to find used parts when viable to save money, etc. The work is impeccable and guaranteed for life. The overall service was great...friendly, timely and reliable. I'll never go anywhere else if I can help it! Very refreshing as auto body shops seem to have bad reputations often times. THANK YOU! read more

Oh nooooooo. Recommended by our adjustor. Wow. They said they would be done in 7 to 10 business days. After 15 or so we started calling. It was "finished" in 20 business days - ahem, read, a MONTH. They had to replace the back side panel where a decidedly disgusting person hit the car and disappeared. Now the automatic rear door will not open or close all of the way. They knew about this and released the car to us. When we called they automatically agreed to pay for a rental car without hesitation so we could return it for a proper fix. So, points for this, but deduction for not caring enough to fix this the way it should be fixed. Run! I am not sure why this is a recommended garage by insurance companies. We went here because our normal body shop told us the truth - they were booked out. These folks lied and then just kept the car without any comment, phone call or apology. Shame. read more

5 Star Service need I say more?? Drew sent someone out to pick up my car from West Seattle to Des Moines - set up my rental - fixed my damages to my car - detailed it inside and out - and even fixed a dent on the driver side door that I didn't even ask him to do - all within 5 business days. Don't even think twice about going to any other auto shop I don't care where you live. read more

I brought my car in for a bumper repair they told me it would be fixed in three days. I kept calling back and they kept telling me they would call me back. They never called me back. 10 days go by and I come in to find out what progress has happened to my car and it hasn't even been touched yet.!!!I was so mad I discharged my car and brought it somewhere else. This is highly unprofessional. The office reeks of beer. These guys look like they get paid to lie and drink. You can tell from the outside of the shop that they have all these cars lying around with no one actually working. read more

I just got my Mazda 2 back from Alki Auto Body and I am more than satisfied. I had a very large dent in my bumper and some extra damage underneath. They were able to lower the initial quoted price to save me a little cash, and they did a great job fixing my car. They were very friendly, very fast, and even called to get me a rental car to pick me up. When I was leaving Oscar told me they buffed out some of the scratches I had on my front bumper (not part of the work they were doing) and that it looks a lot better. I was ecstatic to see that I could barely see them anymore! What a great bonus!!! I am very pleased and will not hesitate to come back and to refer. Thanks so much! read more