1. Urbano Glass

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Urbano Glass

4.9 (168 reviews)
Open • 7:00 am - 5:00 pm

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Response quality

Excellent

Response time

30 minutes

Services - Urbano Glass

Auto mirror replacement

Auto window replacement

Auto windshield replacement

Urbano Glass Photos

Recommended Reviews - Urbano Glass

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Reviews With Photos

Broken window
Kelly H.

My front passenger side window was broken in the early morning. I reached out to Urbano glass in the afternoon and Juan replied within 30 min. Urbano also was among the other competitive quotes I got for auto glass replacement so I booked it. Juan arrived on time the next morning and replaced my window. Took an hour. Window rolls down fine. Amazing service and turnaround time. Professional guy.

Juan at work. Notice that supplies are placed on top of a protective cloth, rather than just on top of my car. Nice touch of extra care.
Bruce A.

Nobody likes discovering that their windshield has been smashed. Obviously. Based on Yelp reviews for Urbano Glass, I reached out to them. I got a quick response, exchanged the relevant information, and scheduled a mobile visit the next morning. Juan showed up when promised, had everything he needed, and did a great job of replacing my windshield. He's clearly professional and experienced. The price seemed reasonable for the work, which looks as good as new. I hope I never have to do this again, but if I do - I'd make Juan my first and last call to get it done.

Car was broken into. Juan responded faster than an the other companies I contacted to for quotes; contacted on a Saturday. Window replaced by Monday. Price was much lower than what everyone else quoted as well. He arrived on time, was friendly, and had new window installed within an hour. He even vacuumed out the shattered glass. He will be my go-to if I never need this service again!!! %100 RECOMMEND

Juan in action!
Siosiua T.

Called Juan up on a Monday and was avail for same day service, gave me an accurate quote and met me at the time and place we agreed to. He showed on time and was ok that we met at a park because of the work space he needed. Had a clean and new or nicely kept up work truck with his business info on the side of it. He's been in the business for a while now and it shows, so jumped right into work. Took about an hour and a half and made sure everything was clean and tidy before he wrapped up. Paid with a credit card, I believe he will only take MC or Visa. Price was as promised and he was the second cheapest quote I received. Really only picked him because of all his reviews and star rating and he lived up to it! Thank you Juan once again!! Came out great!

My broken window.

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Reviews are largely positive. Many highlight fast response and service, fair and low pricing, and professional and thorough service. Communication is also prompt.

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5 months ago

Business owner information

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Juan L.

Oh, thank you. It was a pleasure to have been able to help you.

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8 months ago

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8 months ago

Juan answered my inquiry right away and does mobile work. excellent materials and service. Highly recommended.

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Juan L.

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Ask the Community - Urbano Glass

Review Highlights - Urbano Glass

“I highly recommend Juan and Urbano Glass to anyone looking for professional and courteous auto-glass service.”

Mentioned in 95 reviews

Read more highlights

Wind Tech - Since 1985, NGA Certified, A+ BBB Member.

Wind Tech

(323 reviews)

Roger is awesome! I got super fast service fixing the rubber trim on my van's windshield for a…read moregreat price! This is the only company i will be using for all of my auto glass needs.

Because my claim has finally settled with my bank and car insurance, I am finally writing my…read morereview. My 2024 Audi Q5 needed a simple windshield repair. Alongside these newer cars, I learned the camera also needs to be recalibrated for lane assist & other features to function. All of my car's safety features were working prior to this appointment. Scheduling with Roger was fairly easy. He insisted that he worked on newer German cars all of the time, so I felt comfortable after seeing the positive reviews (side note: most of these reviews are for OLDER cars that do not need the recalibration). He was able to come replace my windshield within the week and then had me make an appointment with another guy (Jeff, whose business is Reign Calibrations) he works alongside to recalibrate the camera. Spoiler alert: he was unable to recalibrate the camera. So I contact Roger asking about next steps. He tells me these cars can be finicky and that he wanted to look at the installation again. I actually called Audi at this point and asked for one of their tech's opinions. They told me the gel pad almost always needs to be replaced. When I told Roger what Audi told me, he told me, and I quote: "Do not listen to Audi, because they just want your money." Don't listen to the people who work on these cars all day? Interesting. After this comment I was losing faith. Over the next couple of days, Roger and Jeff (the guy who does his windshield calibrations) changed the course of action for what they wanted to do about the situation several times. First, they wanted to take off the bracket, reinstall it, then try a recalibration. Then, they wanted to replace the gel pad and try again. Lastly, they wanted to put on a new windshield and try again. At this point I felt as though they were using my $50k car as a guinea pig and I'm very suspicious at this point. I ended up calling another auto glass company in the area and they gave me a lot of great advice. They were very surprised at what I was telling them about the situation (Audi included). Roger ends up coming by to look at the windshield. He sends me a text about 30 min before he wanted to show up. Not sure what he did but he was gone again in 15 min. Jeff then texts me about making an appointment to attempt recalibration on a Friday. I respond by saying my schedule is open. He doesn't reply for a day and then responds by saying he's changing the shop location. When I asked where I'm taking it, he did not reply for another day. Next day, which is Friday (the original day he said he would do the recalibration), he texts me saying we can do it on Monday and has changed the shop from Lynnwood to Everett. Now, I did some research. Many times these guys realize they don't have the proper equipment so they'll rent a bay at a different shop. I was done at this point. I stopped replying and called my credit card company and car insurance company. I got scheduled with the shop Audi recommended and my car was good as new. Roger was extremely unprofessional with the way this was handled. He wasn't honest about knowing how to work with these cars and other things as well. I would never trust these guys with another vehicle. What was supposed to be a one day job was turned into a two week headache. Side note: he told me he wouldn't offer a refund because the windshield was installed properly, but the new shop was shocked at the installation. It was totally botched, of course. His partner in crime somehow turned off features that technicians aren't even supposed to have access to. The car completely locked up all of these features as a way to protect the system I later learned. This was a lesson learned. There were a lot of positive reviews for his Wind-Tech Yelp page, but going to his actual business' page was a different story. It seems like Wind-Tech initially belonged to someone else but now it's Roger's as well. His other page is Windshields To Go. This isn't even something allowed by Yelp. TLDR: do not bring your newer car here if you care about your car's safety features. He'll also botch the installation with gaps in the windshield and an absurd amount of glue.

Urbano Glass - windshieldinstallrepair - Updated October 2026

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