Service, communication, it's really gone downhill. It's an issue when you're a one man show. He…read morejust has issues and it doesn't seem as though he is able to right the ship.

Communication with Luis was not great during scheduling but since he tinted another car of ours, we…read moredecided to give him the benefit of the doubt. He agreed to do some rework on the tint because there were several blemishes but ghosted us afterwards and replied to one message with a "F you" completely unwarranted. Would not recommend for poor craftsmanship and poor communication.

The price was well below multiple other installers I contacted. Most importantly, he was able to…read morecome do the work the same day I called. He was on time and did a great job, including vacuuming out the glass shards that were all over the front interior of the vehicle. Reliable, reasonably priced and professional in every aspect of the installation process.

gave a fair price quickly, and did the work that sane day. pleasant, professional, good quality…read more can definitely recommend, without hesitation.

I had a small rock ding my windshield, and I knew I needed to get it repaired before a bigger crack…read morewill appear. I tried to call this place a few times and left a voicemail, but ultimately I got scheduled over email to come in the next day. They seem to be more responsive over email, so that's something to keep in mind. The work took less than an hour, and I couldn't even tell where the ding was, so they did an excellent job! There is a small waiting area with free coffee, and also a clean bathroom. The price was reasonable though my insurance was able to cover it. I'm very happy with the work, and will definitely come back here for future windshield repairs.

Very pleased with the service and work done by this business! Highly recommend them for any…read morewindshield repairs.

For about five months, I was driving with broken windshield, he recently contacted a few different…read moreshops. Cye from Novus auto glass was the only one that really explained me why I must put the right glass and calibrated after installation. I paid my own pocket for the glass replacement, but I'm super happy with the service and everything with this shop. Ali from the office really helped me with scheduling same-day replacement debt all took less than an hour, including calibration, I have watched the entire process, if guys are super professional, Austin and Cye installed it Absolutely perfect. The price is more than fair, highly recommended

Highly recommend NOVUS Glass of Redmond, they responded to my message on Yelp super fast and were…read morevery knowledgeable and helpful. They were clear about the info they needed, answered my many questions patiently, and gave me an estimate as soon as they could. They got me on the schedule very fast, and when I arrived to get the service done they were incredibly kind and welcoming. I needed my front windshield replaced and the camera recalibrated, and they got it done within an hour. They were so friendly and understanding and very capable and clear. Highly highly recommend!

Couldn't recommend them more. Van is great at communicating and has the best prices in town…read more I had some small issues with recalibration but Van made sure that they would be fixed and was super flexible with my schedule.

My husbands windshield got a crack, and we're from out of town and wanted it fixed ASAP. This shop…read moregave us the best quote, and we're extremely flexible about pickup/dropoff, and the window was installed perfectly. Highly recommended

Our Tesla's driver side window was smashed by some thieves the other night. I initially looked at…read moreSafelite but I had mediocre service in the past. I wanted the window fixed that day and Safelites website had some glitches. So, I asked AI for a local West Seattle Autoglass company with good reviews. One of the choices was West Side Autoglass. Same day, showed up when he said he would, very professional and the price was a bit less than Safelite. He has years of experience and I couldn't be happier with the end result.

Requested a quote from a few places via Yelp and West side was the only that followed up, was able…read moreto schedule, get the glass, fix in less than a day without leaving the house! Was able to complete in less than an hour, great communication, great service, and competitive pricing. Would highly recommend!

They do great bodywork, clean your car inside just like new…read more When we picked our car up. Shout out to Kat front desk young lady.. Thanks to all Job well done 2016 Rogue Suv 5/25 Jaz and Bob 10 stars to your business

Worst experience I have ever had with an auto shop. They had my vehicle for 5 months. I understand…read moreparts can be a challenge to locate. Even so..I called every two weeks after 2 months and got a different story every time. In the meantime they made it completely undrivable. Had it towed to another shop who said they could have it done in 3 weeks. Got honest answers from them on day 1. Fix denied having received any payments from insurance company until I sent them copies of cancelled checks with their name on it. Now they want to charge me parts restocking fees-- not at their cost but at a markup. They are crooks.

Roger is AMAZING! He's replaced my windshield on 3 of my vehicles over a number of years. He comes…read moreto your house which is SO convenient. Called one day and came the next day. I hope he is always in business because I will only want his services. Thank you!

Fast, inexpensive, and professional. Did I mention fast? The…read morejob was completed about 24 hours after I reached out to them on Yelp.