Annie was super kind and helpful when it came to our broken window. She let me know that OEM glass…read morewould be the better option for my particular vehicle. I really appreciated her honesty.

I live in the heart of Seattle and my car is broken into every 6 months. Golden auto is fast and…read moreaffordable and same day. I'll see them in a few months knowing they'll take good care of me. It takes the stress out of the situation and I'm very grateful.

Front window glass replacement on my 2010 MBZ ML350. Izzy was right on time with the new window…read more Mobile home service and installation was fast and professional and cost was reasonable in comparison to two other estimates. Window glass was high quality and service was the best. Totally satisfied.

I took a rock to my windshield yesterday We called Izzy's…read moreto get it fixed and he came this morning and fixed it in 10 minutes. So happy with his service!

Outstanding work. We needed to get 2 windshields for our Altima and our Tahoe …read more Dillon was great gave us quotes and set us up for an appointment. The work done was great took about a hour from drop off to pick up! It's located in Auburn across the street from Cash America Pawnshop. We highly recommended this business! Very good prices and quality work plus you get a free car wash for a year and a warranty.

Super fast and friendly service. Dillon was super nice and knowledgeable. They did the windshield…read moreon my Altima and my Tahoe. Very satisfied with the quality of service. Out of all the window places around my location they had the best competitive pricing.

Pros: - Al is reliable, accountable, local, very friendly…read moreand excellent at his job. - competitive pricing. - came to our house next day. - I had a 14" crack in the windshield he repaired. - gave anticipatory guidance, expectations and warranty. - finished in timeframe he anticipated. Cons: -none so far. Recommend: YES!!

Al came out within 24hrs of me calling for help about a fresh rock chip from i405. Windshield looks…read moregood as new! Very professional, very knowledgeable, and delivered great service - highly recommend!!

Kevin came out and replaced the windshield on our 2013 Yukon Denali. Took about an hour and was…read moreprovided with aftercare instructions. Awesome work, good price, quick and efficient. Thank you for helping us out!!

I contacted Kevin and Eli for a windshield replacement and within 24 hours they were at my…read moreresidence, servicing my broken glass. The new windshield and recalibration of safety features was completed within an hour and they even helped me replace my windshield wipers. Stellar service. Great value and price. Nice and honest people. Highly recommend if you need any glass repaired on your vehicle.

When my car was broken into and all the other places were too busy, Good Dog came through…read more My car was broken into and all the major glass repair shops were busy. Good Dog was able to get me in the same day to fix my window. Also, the service was quick. Highly recommend!

BEWARE!!! HOSTILE HUSBAND/WIFE ILLEGAL SCAM RING!!! NOT A REPUTABLE BUSINESS! WA state RCW states…read moreit's illegal to perform an unsafe & inproper windshield install as it introduces a safety hazard as it's considered part of the structural integrity of the vehicle in the event of a collision or roll over. We had them replace our windshield on our 99 Chevy Suburban 3/4/26. A rock had hit our windshield causing it to crack beyond repair, & we had told them there was a water leak by our rear view mirror. Upon picking up our car we noticed the windshield was no longer sitting flush & had nearly a 1/2 inch gap. And they left rust dust & dirt all over our dash, cd player, & gauges. They ensured us it was correct & if it leaked to bring it back as we have a lifetime warranty on the install. Within 1 hour of picking up our car it was leaking from the windshield in places it hadn't before due to the improper install. They told us to bring it back today at 10am & but we were only met with hostility. The male owner literally cussed my husband out refused to do the leak test threw our keys at my husband from across the room assaulting him, & told us to get out. My husband was calm the whole time. The female owner reluctantly stepped in & said she would do it while the male owner kept telling her not to. My husband asked if he could come back to watch her do the test & she angrily said no. So he watched her from the counter, while I watched her from parking lot as I had a direct view. She didn't even finish the leak test before she was slamming our car door into a ladder & it made us feel uncomfortable so my husband asked if he could have the keys back if she wasn't going to treat our vehicle with care. She started cussing him out telling us there's nothing wrong with their install & literally said, "if we didn't have a piece of shit car that's falling apart there wouldn't be an issue." She angrily came flying around the corner with our vehicle & got out cussing , yelling, & physically was up in my husband's face pointing fingers in his face, literally screaming at him. I walked over to try to calmly deescalate the situation & before I could even speak the male owner ran up to the door & locked us out. We had to call the police to assist & file a report. The officer even noted the gap was not appropriate. The owners REFUSED to let the officer watch the footage on their cameras, which he said people often do when they are in the wrong. They stole our money, giving us a bad install & refused to make it right, essentially voiding the lifetime guarentee they claim they have on all their work. When I booked it & asked if they guarantee their work Merle laughed & lied stating, "of course! We have a lifetime guarantee, the owner takes great pride in his work." They said everything they needed to to get our business but as soon as they had our vehicle they intentionally scammed us. They knew they did a bad install when they did the job & knew if they could say whatever they could to make us feel comfortable enough to pay & leave they wouldn't EVER have to make it right. We've already been told just based off of photos by 2 other local windshield repair businesses that their install is not only improper but an illegal install job requiring another windshield to be installed. We already scheduled an appointment to have their install inspected for documentation so we can file a complaint with the attorney general & a civil suit to get our money back since they refused to correct their improper install. DO NOT GIVE THESE THIEVES YOUR BUSINESS OR YOU RISK BEING SCAMMED AS WELL! Read the other reviews, ANYTIME they do something wrong the owners refuse to make it right, ripping people off seems to be his MO. We should have gone to LUCKY DOG in Kent, we hear they are the BEST, but this place was closer. BAD DECISION on our part.

safelite. I am blown away with how terrible your phone system is. ai chat bot is awful. I can not…read morereach out to check status on my repair.

Let's see what your manager actually does to make this right. I will provide an update depending…read moreon the outcome

It took me 20+ hours, 5 appointments, and more than 2 months to get a simple AutoGlass fixed…read more They called me a hour before one of my appointments to let me know the part hasn't arrived. We had to reschedule 3. I waited almost 5 hours in a Starbucks for them to not finish the job on a Saturday. They started two hours after I dropped the car off. They promised it would be done If you have a job and value your free time, use anyone else. Gerber, Dr. Glass, your dealership, or anybody else should be better The people at the store are nice but have no power to do anything. The manager is either incompetent or just cheap and only focused on profits. They clearly overbook and are way understaffed.

Helpful staff, excellent service, clean environment, worked with my insurance great value for…read moremoney. Free coffee and water

I had a ceramic coating + partial ppf done on my Tesla Model Y, it looks fantastic even after 3…read moremonths and several washes. The full service took under 24 hours, and I wouldn't hesitate to come here again.

I had new headlights installed and as you probably know, many modern headlights are plastic vs old…read moreschool glass. This makes them high candidates for discoloration, UV degradation, scouring rom airborne particulates (road grit, sand, pebbles, rocks). Having a sacrificial barrier installed is wise especially since my custom headlights cost me $1k+. Neal set up an appointment and had me in and out within 30 minutes and his staff did a great job. No bubbles or unsightly frayed edges seen. The non-factory lens had numerous curvatures requiring care in stretching and tacking. (I'll update review after a few weeks of driving) There were many other car wrap installers close by and they offered ceramic this and nano that. Headlights simply needed a good, clear plastic barrier to weather small projectiles (and UV). So I opted for Xpel. Where other installers were giving me quotes of $200~, Neal slammed home the deal for out-the-door $80 cash. I will be bringing in other family cars shortly. Thanks Neal and crew ! p.s. call first and get updated location - nearby but under Holgate St I-5 overpass