Second time getting or attempting to get "curbside order". online order as I was already parked in front of the store. Hit the "I'm here" icon and once again waited -then called - phone calls cancelled right after I dialed. I finally go inside and my bag is sitting on shelf. so they really don't offer curbside. and it doesn't matter if you order and let them know u are waiting outside their doors. good news -iBurger Lounge is now open read more

I wasn't gonna leave a review until I saw others on yelp saying the same thing, and just wanted to confirm, yeah. the service is still BADDDD! and I hate complaining about service, because I know times can be tough, but this was just insane. the tall blonde girl at the register looked at each customer like she wanted to personally kill them and their family. I heard BOTH tables next to me talking about how rude she was. She doesn't answer questions, and stares at you emotionless, like its your fault she's making minimum wage. made me feel like I was being bullied, I think she'd do a better job working in the marine corps as a drill sergeant or something. seriously the worst food service ive ever experienced lol (food was decent) read more

Anyone up for food poisoning , perhaps a little time in the hospital , then you have found the place. I'm going on two weeks now, had first solid food. This is what happens when keep food to long trying to make money, at the costumers expense. ( GREED ) read more

These burgers are ridiculously delicious. The fries are great too. Parking is easy. They don't offer a drive through at the location we go to. Maybe others do but parking is super easy. Prices are fair. Great choice for a casual burger! read more

Hey five guys this is the worst burger I've ever purchased. Wanted to try you burgers for the first time and got disappointed. When I ordered the burger, I asked for no bun. Once I got home I notice the five guys in temecula ca only gave me lettuce, bacon and a beef patty. No mayonnaise, ketchup, tomato, onion or pickles. I thought you guys were better than this. -Bill P. read more

Five Guys - Worst burger - Burgers Near Me - Temecula, California

The worse BLT I have ever ordered. Literally bits and pieces of bacon thrown on a hamburger bun. Never again. read more

Five Guys - The worse BLT I have ever had. Literally bits and pieces of bacon thrown on a bun. Never again. - Burgers Near Me - Temecula, California

Can I get uhhhhhhhhhh... But in all seriousness I love their bacon cheeseburger with some Cajun fries read more

So I haven't gone to five guys burger in like 5 yrs and figure, let's give it a try again . Ordered a single patty , cheeseburger, bacon , fixings & reg fries , & drink .. total $20 , I'm like wtf , really .. so after eating the food I wasn't , too impressed. It's basically, kjnda like in& out but more expensive. I could have gotten , 2 combos at in & out .. needless to say , I realize now why I never , went to 5 guys in , in 5 yrs . And I won't to going back , very disappointed read more

I come here usually once a week and grab burgers to-go to bring to my husband and son at work. It's their favorite burger place!! The Burgers are always cooked perfect and with all the toppings I requested on each burger. I've never experienced a wrong order or missing topping. The Cajun fries are always fresh and hot and I get myself a Diet Coke while I wait for the order to be made. The staff is always friendly. The restaurant is always clean. read more

The cheeseburger was good was nothing special they taste like it was handmade the patties for unseasoned so I couldn't really taste the meet but overall I give this place for out of five stars read more

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Notoriously known for talking forever to make food!!!and that happened on every stores!!

Friendly staff ... and fast service ... burger meat was juicy and seasoned well ... overall great experience !

burger raw, lettuce has only the hard crunchy white bits, bun not toasted, bathroom mirror dirty

My family and I usually love 5 Guys and after a long week we decided to get some dinner for my mom and family last night to kick off Mother's Day weekend. Unfortunately, when we got home and were figuring out whose burgers were whose, we realized that every. single. burger...was wrong! Even the fries were wrong, we ordered the Cajun fries practically the whole point of choosing five guys and they gave us plain regular fries. I'm really not one to complain usually, but my family was pretty upset, the location is at least 35 minutes away and it was already too late to drive back. Also there was something that we each HATED on all of the burgers so we couldn't even eat any of them, stuff like mustard and onions that's almost impossible to get off and not taste anymore. My mom was pretty upset, and we did not kick off Mother's Day weekend as we had expected. read more

Honestly they don't even deserve two stars. I go to this location maybe once a month and EVERY time I go they mess my order up. Especially if you DoorDash or UberEats it. Food comes cold with items missing, burgers mislabeled with missing ingredients, milkshakes half blended and half melted, the list goes on. I know McDonald's locations that are better than this. read more

I've had better food and service at Jack in the box. Order was placed through grubhub, employees sealed the bag for pickup. Order was not complete, called the store and talked to some sort of night manager who said they can only remake the food and we'd have to go into the store to pick it up, kind of defeats the purpose of ordering through grubhub. Asked the snippy "manager" to have his boss call me today, surprise surprise, they couldn't be bothered to discuss the issue. I'm just one customer in a long line of customers with issues out of this store, I'll be ordering my food elsewhere after being a 10 year customer of this store read more

Like some reviewers here, I too haven't quite understood the hype with Five Guys ever since I tried it for the first time on the East Coast. Their food is okay, but not something I would rave about. While they offer a variety of toppings and ingredients to add to your burger, if you don't simply go "All the Way" then it gets confusing to read the menu. The Cajun seasoning is good on their fries, but they tend to come out soggy. The burgers are okay, but even if I just want the smaller portion, it's costs much more than I would expect to pay at a fast food place. I personally think their items are overpriced. To each their own, but my loyalty for good fast food burgers still goes to their competitor and California-born burger joint with the yellow arrow. Otherwise, the place is clean even with the free peanuts and they have that new, techie drink machine, as well as plenty of parking in the lot. It's never really been busy when I've visited though. read more

Been about 8 years since I've been to 5guys , single patty cheeseburger, soggy fat fries and a large coke $18.56 , burger was ok ... but I'll never go back read more

Love 5 guys I can literally eat there everyday and pretty much live off of it definitely best burgers in town

Hate to leave a bad review here because my family and I really love this place. But today we had a poor customer service experience that I had to share. We had some guests visiting from out of town so we placed a $90+ order from Five Guys via GrubHub. Upon receiving the order 3 of the items were wrong and our guest no longer wanted the incorrectly made items so they essentially went to waste. I immediately contacted GrubHub about the issue and they reached out to Five Guys and spoke to the Manager on duty. The manager refused to refund $15 of our $90+ order because of their mistake, instead opting to have their District Manager reach back out to Grub Hub next week for a "follow up". I've been using GrubHub for quite some time and Five Guys is the FIRST restaurant I've dealt with that requires a District Manager to get engaged on a $15 refund. At this point it's not even clear that we'll get a refund for the incorrect order. What if our guests had specific dietary requirements that prevented them from eating the incorrectly made food? Would they still tell us that a District Manager would reach back out to us next week? Word of advice, don't order Five Guys through GrubHub or Uber Eats or any other delivery service. The food is great when it's made the way you ask, not so much when it's not. read more

Absolute poison! A true plot to make us all addicted for life. My wife and I walked out in a near food coma while still wanting more, more! Five Guys is running some kind of plot to take over America. Save yourselves! They control your mind and you walk out having eaten way more than any health conscious person would ever allow themselves. Their burgers (which rival any top-rated specialty burger joint like Mad Madeline's in Temecula) warm you up for the kill and the fries go down like M&Ms. We ordered a small fries to share and they obviously made a mistake. There was a small fries container in a brown paper bag hidden in a mass of french fries- must have been a pound of fries and they must have used some mind trick on us because we ate them all. First my wife and I tried to blame each other for our overconsumption and guilty enjoyment and then we realized we were duped by an outside force, Five Guys. I especially like the mushroom topping. mmmmmm muust gooo baaaackkk! You have been warned! nom! nom! nom! read more

Five Guys - Burgers Near Me - Temecula, California

The service was amazing. Jacob took our order and he was very professional and nice. He knew the menu very well and help my very picky daughter order. The restaurant was clean and and the employees all worked really well together. We were very impressed. I would come back just to see Jacob. read more

Very good Hamburger but different from IN-N-Out. The burger seemed more home-style then IN-N-Outs mass produced burgers. They also had a ton of different toppings: Mayo, Relish, Onions, Lettuce, Pickles, Tomatoes, Grilled Onions, Grilled Mushrooms, Ketchup, Mustard, Jalapeno Peppers, Green Peppers, A-1 Sauce, Barbecue Sauce, and finally Hot Sauce. If you like hamburgers (who doesn't) then I would definitely recommend trying this place. Their will be a line and a little wait to get your food but it is worth it. The prices are also very reasonable and you can also order online. Burgers are $4-$6 depending on the size and with cheese or bacon. Fries were $2.50-3.50 with your choice of Cajun Style or Five Guys style. read more

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Juicy burgers and plenty of toppings to choose from. Not a big fan of their fries though, too salty. They do have free peanuts to snack on as well and offer grilled cheese sandwiches as an option. Big burgers means two patties and little burgers is one patty (not a smaller sized burger). I would not compare them to In-N-Out as they are a bit different, offer different burger styles, and do not have shakes. However, if you had to compare them, I believe their burgers are better than In-N-Out, but not their fries, plus In-N-Out has a drive-thru and Five Guys does not. The place is a bit loud and if it is not as crowded, the music overpowers most conversations. read more

This was the place I had my first Five Guys experience . When first walked in, there was a loooooong line of people eating peanuts and throwing the shells on the floor. That was definitely breaking the social norm for me. lol The atmosphere is just like any other fast food joint. The burgers are the BIZ! There are so many options! I got my burger exactly how I wanted it... and it was soooo delicious!! The Cajun fries are crazy good too. I've been to different Five Guys all over the place and they're all the same. Excellent service and amazing tasting high quality food. The best part about five guys is ORDERING ONLINE. I'm always on the go and alot of times I work through lunch, so I can order online, make a quick run to Five Guys, bypass the lunch crowd, snatch up my food from the "Pick Up" counter and I'm out! read more

My fav. We all ate we all enjoyed it.. always a must when we come to Temecula.. great service my girls loved peanuts.. will definitely come again.. read more

Five Guys - More lemonade please !!! - Burgers Near Me - Temecula, California

How you gonna bait & switch me?? I ordered from this Five Guys through GrubHub. Got here fast enough but paid $9 for the wrong burger plus $7 for a delivery fee. This how you get your tips?? read more

Came in the other day for a meal. While waiting in line there was an altercation between a short white lady in a black shirt (guessing manager). She was yelling and screaming and swearing at the employee whilst he was trying to take an order. Real professional when you're swearing at your employees in front of customers while they're helping a customer. The employees here are rude. They are lazy. And they don't take into account the customer satisfaction at all. I bring my kids to this place and they get to hear the two ladies in the black shirts screaming and cussing at employees the entire time. It makes me sad that this is okay and just gets to go unnoticed as is the management at fault. On top of that the food is just way too expensive for what you get. You pay 12 dollars for an unseasoned piece of meat covered in so much grease that the rest of the sandwich is just sopping wet when you get it. The Cajun fries really emphasize the Cajun when they put an equal pound of seasoning per every pound of fries. This place nasty. I wouldn't make my own worse enemy eat here. Let alone deal with the two managers who only care about themselves and not the employee or the customer read more

This one star review is just temporary until they fix their air conditioning! I eat there about once a week and man they have a really good burger and shake but every time I go there the AC is broken! today I couldn't handle the heat so I had to take my food to go which is suck! read more

So, I made my way into five guys for my usual burger. Sat down and waited for my order. Once I was called the anticipation of that first bite really hit me. Sat down opened my bag and began to dig in. First bite stopped me in my tracks. Something was different with the meat. After asking staff and management it was divulged that they changed their meat vendor. I began thinking that this must be that ground beef I've read about having been treated with ammonia. Needless to say. This was my last venture into Five Guys. read more

$15 for a fast food burger combo? Ridiculous! I can get an amazing gourmet burger at Devilicious or Public house for that or go Carlos the street for a organic burger at Burger Lounge. At least there is a reason to pay more. Haven't been in a while now I remember why. In n Out is better and on my $8. If it wants a good burger and the service wasn't good I'd rate it a 2 star but the mmsin issue is the ridiculous price. It's fast food!!! read more

Five Guys - $15 burger combo!!! Ridiculous! - Burgers Near Me - Temecula, California

I am all about burgers at In N Out, so when Five Guys rolled into town.. had to give it a go. Suffice to say Five Guys is not new as far as a burger place restaurant, they are an East Coast kinda joint, but they finally opened up here in Temecula and THAT is a good thing my friends. Line is out the building on some nights, but the service does not suffer it is smiles, great attitude and they are on the ball! So I had to try it out and see if the creations here were true to the East Coast style. YES! However I have to say it is not a cheap burger, if you add the fixins it can be expensive not sure how it adds up but it does. Maybe cuz you have the choice of 1 or two patties- I go for 1- the 2 patty never ever every stays together in any form of ease to eat, it all falls apart, which is fine but I like my burgers to hold together for at least the 3rd bite, maybe I should ease up on the fixins..... ya right! I love the cajun fries with the vinegar to dip in. I have to share the large fries it is a really large portion and even with the hubby - it is a lot of fries. The Winchester location can get pretty breezy outside since its on a main road--- but inside is super loud with people and talking over the music, so I brave the wind to enjoy my grub. Now as for In N Out- ya I am still in an In N Out gal- but its nice to have the option of a place to eat that I really enjoy depending on which side of town I am on and not be disappointed, if that makes sense. read more

I like the Five Guys burgers and Cajun fries, but the staff here literally just stands around and chit chat among themselves while people waited in line to order and people waited for food. I came here during the lunch rush on a weekend and the staff was just standing around chatting with each other. read more

I was craving bacon cheeseburger and this place rocks! Even during pandemic this place is open and does curbside pick up. Thank you for staying open! read more

Had family down from Maine and Connecticut who hadn't tried Five Guys before. We had such a great experience, thank you Marcel! I'm allergic to mushrooms, so he was kind enough to separate my burger from others. He helped with the menu and was very nice to all of us. Great customer service, thanks Marcel! read more

Five Guys - Burgers Near Me - Temecula, California

On a recent trip to Temecula (well yesterday) my family and I decided to try Five Guys. As I opened the door we were routed to a relatively long line to place our order. I noticed a ton of bagged peanuts and a free peanut station at the end of the line which is a pretty good sign I'm going to wait, especially if there are free snacks. The first thing I noticed on the menus are the choices. You can get a hamburger which consists of two patties (plain, cheese, bacon, or bacon and cheese) You can also get a little hamburger which is just a single patty and plenty big enough in my opinion. The free condiments are where they really give some choices: Mayo, Relish, Onions, Lettuce, Pickles, Tomatoes, Grilled Onions, Grilled Mushrooms, Ketchup, Mustard, Jalapeno Peppers, Green Peppers, A-1 Sauce, Barbecue Sauce, and finally Hot Sauce. I got the Little Bacon hamburger with grilled mushrooms. It was a tasty little burger. Juicy, well done, crispy bacon, and the mushrooms were quite tasty. I also got an order of regular fries and they actually add an extra scoop so you get plenty of fries as well. We decided to try the Cajun fries too. They were spicy with black pepper, salt and cayenne pepper. A little goes a long way, so I preferred the regular fries. Prepare to wait. It was really busy and we had about a 10 minute wait as everything is made fresh. Take advantage of the free peanuts. It's a newer location so check your order as you might be missing something (my sister didn't have bacon on her bacon hamburger). They were cool and fried up some fresh bacon and gave it too her pretty quickly, so that was nice. They could use a little better layout on seating as well. It reminded me of college where I used to scout out a table and jump on it once someone left. They have a little more seating outside, but not all tables have umbrellas so that can get a little hot as well. Overall, for a good burger, friendly service and free peanuts, give this place a try. read more

Since most other reviews seem pretty robust, I'll make mine simple. Friendly customer service. Very good burgers / fries. A tiny bit on the pricey side, but still well worth it. The free peanuts are always appreciated. Busy location, so if you find a table, you may need to clean it yourself. read more

Five Guys - Burgers Near Me - Temecula, California

The burgers are good even doh they manage to piss me off the burger still tasted great! Long story short i ordered 2 hamburgers and fries with 2 drink s for my brother and I. I paid got our 2 drinks and when i received my food i notice i was short 1 burger and 1 fry lol ... I guess the cashier had only charged me for 1 meal, even doh i ordered 2 and there was 2 of us standing in front of her.. But what ever cant fully blame her i should have checked my receipt no wonder it seemed preety cheap! Any how ordered aging and by the time I got my food my bro was done with his.. Kinda piss me off since it was our first time trying out 5guys burgers.. And i had to watch him devower this juicy looking hamburger as i await for mine! It seemed like it took for ever but when they finally called my number ..... I have to say that is one good burger. Burger review: Definitely an upgrade from most burger chains! I would say 2nd to in and out! Most definitely will come back when im in the area! On a side note it was kinda hot in there and it was about 76 degrees outside. No air conditioning? Maybe they have it set on 80 to save on the edison bill. Mes restroon is a single, and they have the new universal coke machines with all types of flavors. And FREE PEANUTS!!! read more

Five Guys - Burger was good but had to wait on mines since cashier on first order make a mistake.. Worth the wait. - Burgers Near Me - Temecula, California

Normally we love five guys!! However, today 11/3/2022 my little cheeseburger top bun was cold and the cheese wasn't melted.

Stood around, not greeted by staff just awkwardly stood there. Staff played on the register like I didn't exist , not coming back to this location. Five Guys working 0 customer service ... Should've read the other yelp reviews before dealing with this garbage. read more