Five Guys would get five stars from me if it weren't so dang expensive... plan on spending twice as much as you would at a more-pedestrian fast food place. That said, however, the burgers are absolutely superb. I'm not sure what they put in those things (aside from the toppings I explicitly request), but they're amazing. Five Guys seems to be compared to In-N-Out a lot, but I don't really think they're that much alike. The fries are completely different and the burgers have a different vibe. The restaurant was very busy when I was there (almost all the tables were filled), but service was still prompt. At $10.87 for what would have been a combo meal anywhere else, however, the service had better be good. read more

Good burgers for sure. I do love all the options they have. Fries are very good as well. It's pricier than McDonald's for sure but quality speak for itself. read more

Alani LOVED this burger. The staff was friendly as well. She walked in with her bagpipes and kilt, and they were rather enthused with her passion of Scottish culture. Needless to say, it was a great experience. read more

Love the burgers and options on toppings, always consistent in quality. Cajun style fries are awesome , but still the prices are a little much for a smaller market like SLC. Will come back regularly but wish it was a little cheaper. read more

I'm so upset with my experience last night! I ordered two bacon cheeseburger with fries and the burgers came only with bacon. I ordered the whole thing and they screwed it up. That it was supposed to be my cheat meal of the week and I'm so mad . read more

Always good. They focus on two things and do it well: a great burger and real fries.

I think the most important thing to know is everything here is à la carte. Which adds up pretty quick even for one. Although the burger and fry's are good they aren't great. Also, it is so incredibly loud in the one in Orem you can barely have a conversation with the people right next to you. Bottom line, its an overpriced fast-food experience. read more

I am in love with Five Guys burgers AND fries. I have even had dreams about eating their food (weird, right?). Their burgers are juicy, flavorful, and they melt in your mouth. Their cajun fries (haven't had the regular - what's the point?) are unique and very tasty. I dip every bite of both the burger and fries into fry sauce. The service is good, and they are very good about taking over-the-phone orders. They are a little on the pricier end as far as burger joints go, but I would say that it is worth every penny. Their store is always very clean, and has a fun atmosphere. read more

Da best!!!!! I love Five Guys Burgers! I almost cried when I ate here for first time. it is that good. I always order Cheese Burger here. read more

Five Guys is pretty good. It's really expensive though. They give you a lot of food. I was at have the bacon with my burger. The hot dogs are not so hot. The one thing I absolutely love at five guys are the kids and fries. God those are good with some vinegar on them sprinkled on them and fries laws ahh Jesus my mouth is watering right now. Like I said Five Guys is really expensive. But it is worth it. I never really eat the peanuts cause I'm paranoid of getting some kind of herpes or something because everybody shares. But I do like the thought behind it. But one time I did find a pube in my burger. It was kind of gross. But would I go again? Yes. read more

The only thing I don't like is that they use crappy cheese. Like everything else seems good quality and then you put fake plastic cheese on the burger. But fries were yummy and so was everything else. Prefer other burger joints. read more

Used to love this place. Service is still good, but prices keep going up and the burgers are shrinking. Bad experience when you run out of meat with 1/3 of the bun and toppings remaining. Might they now be sacrificing value for higher profit? Inquiring minds, and all that... read more

Five guys is always a great burger. I have never had a problem with the quality of food at this location. My review is reduced because of the sloppiness of the restaurant and service. If you have a little more time and don't mind cleaning your own table it's a great establishment. The servers take a while to process your order and will get it wrong about a quarter of the time. For me it hasn't been as big of an issue. The Friends I was with asked for a lettuce wrap instead because of being celiac and had her order messed up almost causing an issue. read more

To start, I love Five Guys Burgers and Fries! They have an outstanding product that is delivered with consistency every time I eat there. For the third dining experience in a row, however, I must downgrade my opinion of Five Guys due to cleanliness issues. I noticed in late December that the floors, tables and chairs all appeared to be dirty just 30 minutes after opening; as if a business could look so dirty after just thirty minutes! When I got home from that lunch, I sat down at my computer and wrote the corporate HQ's about the condition of the store. As always, I kept to the facts, never embellishing; just stating what I saw. *I never heard back from the company (!). The next time I went, the store looked better, but still not great. Today, I chose Five Guys for lunch, and that was a mistake. Arriving just after opening (my wife and I were the second order of the day), it was easy to see tables and chairs that had not been properly wiped down, floors that were unswept, pop dispensers that were still dirty from the previous days' business, floor mats that hadn't been cleaned in days, garbage cans whose lids hadn't been wiped down in far too long, and condiment dispensers that were downright filthy. And that is only what I have listed! As I ate, a young female employee came out to the dining area and began wiping down tables. Unfortunately, she not only failed to clean any chairs, she also failed to use more than one cleaning rag, nor did she have either a bottle of cleaning spray or a bucket of cleaning solution. In reality, all she was doing was wiping the crumbs off the tables and onto the floors without really cleaning anything at all. This is a serious training issue that the owners of this franchise definitely need to address. The cleanliness problems stem from the management. Either they don't care, or they have failed to properly instruct their employees on cleanliness, cleaning procedures, etc. I've worked for decades in food service, so I know full well why the employees of Five Guys are failing to clean this store as it should be. Anyone can argue with me about this; but I'm not wrong. The cleaning issues come from the top of the management and their lack of control over their store. I don't know if I'll go back to this particular Five Guys because I cannot afford to get sick (due to being on a transplant list); and eating at a restaurant that so clearly has cleanliness issues is downright dangerous for me. I can only hope that my notes about this store are finally read by someone who can do something about this major problem. read more

Love it! Better than In n Out but it is pricier. My wife and I had the bacon cheeseburger and it was on point! The free peanuts are a definite plus and the milkshakes...so. dang. good! You definitely get what you pay for at Five Guys! read more

I ate there not to long ago and I did enjoy there food. If your looking for s really healthy place this is not it it's a hamburger joint, its not super expensive I spent 10 $ and was filled read more

I love getting off work and coming here to eat. I just ate the most beautiful burger. Thank you

Okay here we go. 5 Guys is the best burger joint around, bar none. The quality of meat they use is noticeably better than the competitors and you can taste the different. The cheese really stands out as fresh and delicious as well. I've had a lot of burgers in my life and 5 Guys is up there in my top 3. Surprisingly they have really really good hot dogs as well. It's like a party in my mouth every bite, except a hot dog party....Ok so anyways the food here is really good. The fries are amazing as well, their fry sauce is delicious. You're going to pay for the quality here trust me, it's expensive for a burger. Everything is sold separately. Only problem is they don't have shakes which sucks. But oh well, this place is damn good. read more

Went in for some french fries. Asked the guy how were their milkshakes, he said they were good. Ordered fries and a milkshake and cost over $10. Milkshake was a runny flavorless mess, barley cold. Fries were so burnt and over cooked. I could not enjoy either. Just left my food on the table and left. Run away from this place, do not walk. read more

I found this burger to be good in terms of the varieties of toppings available (mushrooms, sauteed onions, raw onions, hot peppers, green peppers, hot sauces, and the regular stuff. The meat didn't taste any better than a wendy's burger (in fact, it reminded me of the taste of wendys). Fries I thought were good, not greasy. I prefer Joe's Cafe burger for a local burger. read more

This was my first time going, and my husband said that it was good the last time he went. But I wasn't too thrilled. The burger was okay, and the fries were kind of gross. They had no flavor (and we ordered the cajun fries), and were soaked in grease. Even my husband was disappointed. I think I would've enjoyed it more if it hasn't cost so much. Next time I want a burger and fries, I'll be going elsewhere. read more

Way overpriced. 13.63 for a burger fries and drink. You're better off eating at In 'n Out.

Admittedly a Five Guy's burger might not be for everyone, but it's exactly the burger that hits the spot for me. The prices aren't amazing, but I'm willing the pay extra for their little piece of heaven wrapped in foil. The only reason I don't go more often is distance. read more

YESSS. I LOVE 5 GUYS. Their customer service here is unreal. Always friendly and if there is ever an issue they are so happy to fix it. Thank you thank you for not only producing great food but also training your staff to be top notch. It is always consistently great. read more

The hubby and I went to Five Guys last night before taking in a movie... When we got our burgers, the bun on mine was dry, stale, smashed down... My husband's wasn't much better... My husband took my burger back, and they said they need the receipt to prove we bought the burger there.. Seriously? Ended up that they gave us another bun so I could rebuild my burger myself, and the whole idea of fresh anything at that store is a total fallacy... Bought the burgers, didn't eat, what a pathetic mess they are... Cameron, the manager is pathetic.... All this, in the name of "company policy". Don't waste your time... read more

While still an okay burger, it was the most overrated hamburger I've ever had. For some reason the bun was smushed really small and thin. The tomatoes and lettuce wasn't ripe. Don't believe the hype. read more

I read an article about the food selection process for Five Guys and I am sure it made it taste just a little better. My favorite burger, but my doctor says I can only eat here once a month. It's a good thing they don't require calorie information next to the food like they do in NY. 1400 for a large bag of fries. read more

I'm going to echo what's been said: Good options for the toppings. I did enjoy the sautéed mushrooms very much. Overall though, I couldn't find anything that was amazing about this place. Prices were slightly too high for a burger joint since they didn't' have any combos (from what I could tell), but it's amazing that they were open today on a Sunday _July 4th_ in Utah. The guy who took our order was great in introducing the place to us, since we had never been there before and he explained the difference with the Hamburgers and Little Burgers. (2 patties vs 1 patty). We were also trying to get two orders of regular sized fries and he told us that one regular sized fries was probably enough to share if we weren't too hungry - and he was definitely right. But again, it wasn't the best burgers or fries I've ever had so it's not worth to drive from far to get the burgers here, however it's a decent option if you're in the area. read more

Five Guys has really great food and a wide selection of toppings. Has a pretty basic menu, although not as simple as In N Out's. The prices are what will kill you. A double cheeseburger costs 8 bucks, and then you have to pay 3-5 dollars more for your fries, and then you need a drink - there are no combos. You're easily spending over $10 per person. read more

I came here yesterday with my boyfriend to grab a quick bite to eat before going to the movies... we both ordered cheese burgers with no mushrooms and one of them with no mustard, we also got fries and two shakes. When we received our food the fries were spilled everywhere in the bag and our burgers both of which had mushrooms and mustard... this might come off as an over reaction- but both of our burgers were placed in such a way that made it difficult to even pick up, the patties were half way off the bun along with the other ingredients making the whole burger fall apart after one bite. I've been to 5guys in the past and have yet to had a bad experience until yesterday. The workers seemed very confused and chaotic and were very loud. Not my best experience and DEFINITELY not worth 40 bucks. Also the fries were cold and undercooked- Left unsatisfied, hopefully if we come again it's better. read more

Love them Five Guys burgers! First time I went I made the mistake of ordering a regular size burger. It was so big it made nearly 3 meals. Now when I go I order the junior size cheeseburger. It's still huge like the size of a adult size at any fast food place. Super fresh beef & fresh cut steak fries with the famous fry sauce we "utah'ns" love! Great burgers, choice of many toppings on fresh buns with overflowing amount of fries. read more

Food at five guys is exceptional. This location is not an exception. However, this may sound weird, but this location is faster when it is crazy packed (15 mins). When we go during slow hours with literally just us as customers, the food takes 30 mins. read more

Terrible hamburger, even worse atmosphere. I wish I could give it zero stars. I suppose if you're comparing this place to chains like McDonalds or BK, it's better. But why on earth would you be eating at those places to begin with? After hearing a ton of hype about this place, my parents took my wife and I out to try it. I couldn't believe how crowded, noisy, and obnoxious the ambiance was. Among the worst I've ever experienced (and I eat out at lot). They need to cram in fewer tables, and kick out some of the people. In terms of chaos, it's actually far inferior to the bigger chains. But of course, Five Guys is famous for their burgars, not their atmosphere. And I was sorely disappointed. My burgar was a undersized, overcooked, and unremarkable patty. It was nearly lost in a sea of other (cheaper) toppings. I enjoy well-placed toppings, but not when they seemed to be used as distractions for other short-comings. Look, if all you eat is chain fast food, this place might seem good. But go to any random local hamburger shop (Sammy's, Purple Turtle, JCW, etc.) and you will see that Five Guys is terrible. Some of those places will be better than others, but all will be better than this pathetic travesty. read more

Don't let the naysayers dissuade you from Five Guys. Sure it's a little pricey, but you gotta splurge once in awhile! Atmosphere may not be up to fine dining standards, but who expects that going to a burger joint? If you simply want a really good burger, and some excellent fries go to Five Guys. It's the best fast food burger in the Valley. (Puts In-N-Out to shame!) read more

Love Five Guy's burgers. That said, the restaurant was a disaster tonight. Not busy at all and half of the tables had leftover food on them or a food on the floor underneath them. A bit sad as I don't expect this from restaurant like this. I do wonder now if the kitchen in the back is any better. read more

Awesome burgers, amazing fries. I gave this place a lower review because of the lack of cleanliness, especially in the bathrooms. Bathrooms were gross! Most of the tables were dirty as well. If you don't use the bathrooms, and don't mind cleaning a table for yourself, you're golden. read more

Really? This place is way overrated. There are posters on all the wall stating, best burger, zagat rated, top 5 burgers, ext... I wish that I have spent my 12 bucks on the movie theater on the other side of the parking lot... The fries are not great at all, just because they come in a oversized serving size of a cup does not make them good. I cannot understand how it has been getting such high reviews... read more

Great burgers and fries, but overpriced. I like In-N-Out a little bit better, and it is cheaper with amazing shakes (which warrants a 4 stars for me). Also, the hot dogs have a horrible flavor. And I am a hot dog connoisseur. You'd be better off going to J-Dawgs, or Hot Dog King. Or the grocery store for hebrew national, oscar meyer, or ballpark black angus, or a 7-11 for the Bahama Mama. The fries are pretty dang good though. I'm not a big fry guy though. read more

I love the taste of the burger and fries at Five Guys. Especially the fries! Cooked in 100% peanut oil and served in huge portions. Seriously, don't get anything more than a small serving unless you plan on sharing. read more

Great burgers, especially for a national chain. Definitely try the Cajun spiced fries. They're delicious.