Five guys is nothing special. A regular burger place with some expensive pricing. A single pattie burger is at least five bucks. That'd cost you 1-3 dollars most other places. The restaurant was very dirty. I think they should have more people here on a Friday night to sweep peanut shells and wipe tables. The girl who took our order was really nice though, she was pleasant. All in all, I don't know what all the hype is about five guys, it's an average place to eat. read more

Five Guys - Burgers Near Me - Orem, Utah

$9 just for a burger? People can not compare this place to in n out. A double double costs $3.95 that's less than half the price. Too expensive for what it is. read more

Five Guys - Receipt - Burgers Near Me - Orem, Utah

Better than a fast food burger, but it's still all about the toppings because the burger doesn't taste like meat. The fries are bountiful, but ordinary. I don't get it. It's obviously about getting a pile of fries and lots of toppings on the burger. The meat doesn't taste beefy. They have to cook it well done, and by definition it's not juicy when it's well done no matter what they say. The fries are OK, but that's it. I'd rather have good quality than big quantity. I suspect that's why I'm not the target demographic. It's crowded and noisy. That's not a plus for me either. I'd rather head to it's smashing competition or have one at a local cafe. I can't justify the higher price over a decent fast food place. read more

Let me set the stage for you: Everyone is in town to drop my sister off for 18th month sabbatical to Japan. Since this was her last American meal, she decides to go to her favorite burger joint; Five Guys. We roll in to start ordering and they tell us the fryer is broken and that they don't have fries. Excuse me, but who doesn't have fries? This isn't your typical McDonald's scenario where the Ice cream machine is broken in the heat of July! These are French fries-- the staple side dish to a freaking burger! UNREAL. Absolutely ridiculous. Was losing future customers worth the bill it should have costed you to have someone come fix your frier?? You tell me man. read more

Five Guys makes a good burger, but not a fantastic burger. My patty came out so well done it was almost charred. I had to really get the burger wet. There wasn't a whole lot about the burger that particularly 'wowed' me a whole lot. What did wow me, though, was the large fry. When they say large, they're talking seriously grande, my friend. The fries were made fresh from Idaho potatoes and still had skin on them! Great service, classy American diner. Good stuff! read more

Horrible service... intentionally slow. 5 workers doing nothing with no other customers in the store but me. Took 35 minutes to get a burger and fries. Never going here again read more

Find me a place that makes a better burger to order. These guys are seriously the best. To quote my man Daymdrops "Damn! Damn! Damn!" These burgers are extremely juicy and the bacon is so crispy! These guys have completely nailed the art of making a great burger. They don't limit you to what you can have in it, if you want all the fixings then they'll put it on there for you so don't be stingy. These burgers should be enjoyed with the bounteous toppings they have available. The fries. Now hold on big fella, don't go thinking like me the first time I go there that I can hang with the large fry, because you can't. Get yourself a little, and if your feeling real hungry maybe a regular because they empty the whole fryer in a bag. Also there's no way to go other than the Cajun fries. Trust me on that. The milkshakes are bangin too! No limit to toppings on those either! I get a Peanut Butter, Banana, and Chocolate shake with bacon crumbles. Call it the FAT ELVIS. It's a hunk of burning love in a cup. read more

Serious downgrade. They changed out the soda machines for the Coke Freestyle machine that serves only a weighted average of what you dispensed and each of the previous 5. read more

If my girlfriend is ever unhappy, I only have to bring her a burger from 5 Guys and all my troubles are solved. The food's great, the fries are always fresh, and they get it out to you pretty dang quickly. I wish the food was about $1.50 cheaper, overall, and the floors are occasionally in disarray...but all in all, killer food and good location. Thank you, 5 Guys, for having the instant cure-all in my relationship. read more

I was so so disappointed in this Five Guys location! I have gone to many different Five Guys in the past and really enjoyed the food and experience and while the employees were kind and speedy in preparing the food, the food had absolutely no flavor and I am convinced that there were no salts or seasonings used in the process of the preparation my food. I probably would have been less disappointed had I not spent $13 on the meal when I know I would have enjoyed a burger from Sonic so much more and it would have only cost me $3. Like I said, the employees were great, but it was just a disappointing meal. read more

A great place for classic burgers, dogs, & fries. Get them made the way you want. If you want a meatless option, try a grilled-cheese sandwich & a shake. read more

Honestly, Five Guys is one of my favorite burger places. For some reason the pickles on their burgers are just superior to other places hahaa and they just have a good feel to their restaurants. The service is good and fast but also high quality. Also free peanuts so that's always a plus. I got the Little Cheese burger which was around $6 and then you can add all the toppings you want. Love Five Guys! read more

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Placed a pickup order and the instructions on the order were to call the restaurant and let them know you had arrived. We tried calling multiple times and the line just rings busy. Finally we're able to wave down an employee and they tell us we have to get in the drive thru like that is now 10 cars long even though that's not what the website says. I know current times call for a change of business but this location does not have it figured out and waiting 30 minutes to get food when online says it will be ready in 10 minutes is very frustrating. There's no clear system in place. They could definitely take lessons from other places in town read more

Visit time: 9:10 Not busy inside. Food came out in decent time. I mean, they make your burgers fresh so if you can't wait for the goodness, then gtfo! Got the cheese burger with jalapeños and grilled onions. It was gooood. Canning fries were great and my Peanut butter Cherry shake was AMAZING. Really good fast food before the movies! I'll be back for sure read more

I just came to five guys with the boys after a workout. I ordered a burger and forgot to tell them I'm gluten intolerant. The burger was already made. They gave me the original burger to give to one of my boys and made me another burger. Class act. read more

Went here with some friends, so it was not my choice of the meal that evening. I want to like Five Guys, I really do, but I just don't love their burgers. And I know a lot of people are going to hunt me down and yell at me for saying that, but I just don't think there is anything special about it. Yes, i understand I pick my own toppings and create the burger myself, however there is no special sauce or extra goodness in the patty to make me crave this place. I do however enjoy their fries for the most part, but ironically they are overseasoned and have too much flavor. I always seem to brush and dust them off before putting them in my mouth. Last thing is the price. I am sorry to say this, but the prices are too high for a meal that is not up to par with it. read more

Their food is great consistently between all locations. This location has terrible customer service. If you are in the hospitality industry learn how to speak to people. The guy taking our order did not even talk. I asked him about some items. I asked him about some flavors of shakes and all he would do is nod or shake his head. He was very rude. He did not give me a receipt so I didn't know my order number. When the number was called I was unaware it was mine. They seemed very put out to have to call out the order number more than once. Whoever manages this one has some serious customer training to do. I won't go back. read more

Burgers were cooked decently well, staff was very friendly but forgetful. (Forgot to add bacon on my burger) The fries were more salty than my ex. (I'm too young to have heartburn at 23) Would still come back, but the food is mediocre for what you're paying. read more

Is it fast food? Yes. Does it beat the likes of McDonalds & Burger King? For sure. Are you still left wondering why you ate it afterwards? Unfortunately. Five Guys is there to satisfy your greasy burger craving. Pile on any number of toppings and add a huge side of fries (seriously, "regular" = massive). While the ingredients look fresh and the food tastes good while eating it, it's still a greasy gut-bomb that will leave you wondering why you ate it - until you go back the next time and do it all over. I truly do enjoy eating their burgers, but I never feel very good afterwards. It's just too greasy/fatty. Then again, some of the tastiest food always is... :/ read more

I have been meaning to visit 5 Guys since it opened. I was finally able to do so with my wife on Saturday night. I half expected an "in-n-Out Burger" type meal (which I am NOT a fan of) but was very pleasantly surprised with something much tastier and fulfilling. The burgers are generous and juicy without being greasy. The toppings are plentiful and there are a lot of options. For this genre of burger joint I really think 5 Guys takes the cake. Additionally I am not normally a fry guy. I hate going to restaurants that fill you up on something less flavor focused so you don't feel bad that the main dish was so small. The fries at 5 Guys, however, were tasty, original and something I would order specifically just to eat. The cost was great considering the amount of what you get and the ambiance was definitely fun, lively, and comfortable. This is my new favorite burger joint... sorry Red Robin... read more

I'm giving them a 4 star instead of 3 because the burger we had was actually pretty good. It was the double-bacon (always a hit). Sadly, I think the only reason I'm not giving it a 5 star is because I wanted a chocolate shake with my meal (maybe it was just that day...I don't know), which they don't have. Also, I'm not a peanut fan...so I didn't dig on those, but those at my table attacked them like crazy. All in all, great burger, good fries and cool atmosphere. May not be my 1st choice in a burger place, but it definitely is a good one. read more

This is my second Five Guys location I have been to and for some reason I was much more impressed with the food here. I went to the first location in Utah long ago, but my dad just couldn't stop talking about how much he liked this place so I thought I should give it another shot. I kinda knew what to expect going into it having gone to other similar style burger places but Five Guys is doing a pretty decent job cranking out some solid burgers and hand-cut fries. The burgers are large and well seasoned. The meat is definitely fresh. Just sitting back watching them grill that sucker up on the flat top it drool-inducing. I went with the "bacon cheeseburger" which is actually a double patty. (To get a single patty, I think you have to get the kids burger or something). The meat tasted great, the cheese was hot and came dripping out the sides. It was seriously an honorable burger. The cajun fries were pretty decent but for some reason I felt they could have been better. They tasted dry somehow, or over cooked. Still pretty decent thick, hand-cut fries that pair well with the cajun seasoning. I would definitely eat here again, and with the addition of the new movie theater across the street, this place will do just fine for itself. However, now that I don't live in Utah and rarely make it to the area anymore, I would never choose this place over my beloved Coney's down the street. They own my heart and my stomach. read more

Yummiest burgers and fries! Love the unlimited peanuts. My only complaint is that they are PRICEY. And I mean pricey. Considering neither my husband not myself were full afterwards, we were disappointed with the meal cost. read more

I thought the burgers & fries were VERY greasy. It's not my favorite place to eat burgers.

Usually love 5 guys but this particular store forgot our shake and forgot to put a bunch of toppings on our burgers. We also ordered bacon cheeseburgers and they forgot the bacon. read more

The burgers were really good, I think all hamburger joints should offer sauteed mushrooms as an optional topping. But the place was a bit more expensive than it should have been. There's plenty of meat on the burger and it's better than you're average fast-food fare but not by enough to rate higher. And the fries are overpriced, you'll get a ton but save your money and stick with the free peanuts. $6 burger + $3 fries + $2 Drink adds up fast for one person. Each should have a dollar knocked off. I don't feel there's any reason not to go here, but I wouldn't go out of my way to stop by either. read more

Decent burger, but incredibly overpriced. I prefer many other burger places that are cheaper and better than 5 guys... but are still less than 2min away from it: smashburger, in-n-out, burger supreme I do like the topping choices, but of the 4 times I have gone, I end up putting on more than I should and regret it. It's just meh. read more

Quality burger and fries!!! They're quick too. The location is Percy because it's right next to the theater. Clean and friendly staff. Super! read more

Another great 5 guys!! The place was rocking busy when I got there, but they still got my burger and fries done fast. They are always so friendly - obviously they make this an emphasis - and this place was no exception. This location definitely has more seating than some others I have been to. I like the location next to the movie theater and all the other shops in the area. Check it out if you are in the area! Easy parking and great location. read more

This is my favorite burger place in the Provo/Orem area. The bacon for the bacon cheesebugers are always cooked perfectly. They have a lot of different toppings for your burger if that's what you're into. The fries are very delicious. They have peanuts to snack on while you're waiting for your food, even though it is never a very long wait. read more

Five Guys - Regular fries - Burgers Near Me - Orem, Utah

I love the burgers at Five Guys! They are tasty, flavorful and a really good burger. The grilled onions are really good. I've had problems with the service here but today they did a really good job. The staff was friendly, efficient and my order was correct. That's a big improvement over my past visits. Good job! read more

It's what you can expect from a burger joint. Good burgers but oh so greasy. When I want a dirty burger, I'll go to Five Guys. But when I don't want to deal with the aftermath of a gut bomb, I'll find someplace else. read more

I recently went here after hearing how it was so great. I was excited to see I could get a veggie "burger." Of course I put every veggie they had on it, minus tomatoes. I must say if you are in the mood for a quick meal I would check out Five guys. It is like in-n-out except the ingredients are a bit more fresh. I would say in-n-out is like the little kids meal and in-n-out is the adult meal. :) Also I really like that they have peanuts you can eat while waiting, I guess that is also a warning for all those allergic to peanuts. read more

Five Guys - Burgers Near Me - Orem, Utah

They don't have the best burgers I've ever had, but they sure are great nonetheless! The patties are always delicious, as are the the many fresh toppings they have to choose from. The fries are great. I'm not a fan of cajun fries, but my wife LOVES theirs. Service is always great, and, given that they have FREE peanuts (still in the shell - which I love), the place is always pretty clean. The price is a little higher than some other burger joints, but luckily here, you get what you pay for. read more

I have eaten at many Five Guys locations thru the years and never been so let down.. The location is in a good area, looks like any other and seems nice but... I get inside and there's only one other customer who's already ordered and sitting while he waits for his meal but some how it takes 20 min for my food to be ready.. Either prices have recently gone up in general or the location charges more cuz I don't recall ever paying so much for a bacon cheeseburger and drink. I saw my bun and extras sitting for 10 min while the meat was being cooked.. I finally get my burger and take a bite into a over done burger with burnt bacon... I love Five Guys usually and always order the same thing but would have preferred paying less and eating some shitty McDonald or Burger King burger than what I got here. read more

The food here is way over priced for what you get. The burgers are not huge coming in at 7.50. You can get 2 double doubles for that price. Also in all the other reviews the people have mountains of fries. I open my bag and was shocked at how little was in the bag. at 4.25 an order you would figure that i would be tickled pink. But no. I was not. I do not think I will be returning to five guys. You got your shot and failed. read more

Good, fast smashed burgers and fries. Don't skip the onions. They are cooked and very good. If you have issues with salt, order your fries without salt because they are too generous with it. read more

Can't go wrong with 5 guys! Their hamburgers and hotdogs are great! This location is really busy but we didn't have to wait long at all. They get the food out quick which was good cause we were going to a movie right after. read more

Five Guys - Burgers Near Me - Orem, Utah

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This place is not expensive. It's just as much as a regular combo meal at Wendy's. They put as much or as little stuff on your burger as you'd like and they don't charge extra. The fries are huge. My wife and I got a large fry to split, and we should have only ordered a medium. The burger meat is very fresh and the overall burger is very tasty. The only problem is the restaurant is very noisy. We went outside to eat but I had to stand by the pick-up area for them to call my number because there are not outside speakers. read more

The current king of burger and fries chains ever since Fuddruckers left our state. Burgers- The flavor of the meat is amazing, the buns while not the best don't detract from the experience and I like choosing toppings. Fries- The fries are like a good home made fries, a little salty for my taste but delicious. Portions- The portions are hearty especially the fries making it a good value when comparing the price to other fast food joints. The place is food porn, when you walk in you can feel your heart beat slow and the capillaries of your lungs clog with french fry grease, so not a place for anyone on any sort of diet but it tastes very good. read more