Alex was amazing with my allergy! He was so helpful and made me feel confident in my order.

I asked for a burger in a bowl with cheese on it and bbq on the side.... who the hell puts a slice of melted cheese by itself in tin foil??! So my husband brought it home with a plain burger in tin foil and a slice of cheese in a separate piece of tin foil. The cheese melted to it so I couldn't even use it. Also when I ask for a side of bbq sauce it barely covered the bottom of the container. Absolutely ridiculous. read more

Honestly, for years, Five Guys has been my fav spot for a burger and my visit last night reminded me why I enjoy it so much. I always get a lettuce wrapped burger so I can enjoy the fries. The lettuce itself was crisp, there were plenty of grilled onions, tomatoes, and pickles. The meat itself was seasoned and cooked perfectly. The fries were salted perfectly as well and I love the cut of them! read more

With our family dinner, I ordered a large fry which used to be huge. It was always a giant portion with a ton of bag fries and has been enough for my family of 4. Today I got the smallest bag of fries and paid $10 for it! I didn't realize until I was all the way home since I took it to go. 5 guys was always expensive, but at least it was good quality with large portions. Now apparently it's just a rip off. read more

Five Guys - The Large Fries - Burgers Near Me - Orem, Utah

I think it's pretty clear by my review history that I LOVE a good burger, therefore five guys is one of those places that we treat ourselves to on occasion. Worth every penny, every single time. I've never had a burger from any of their locations that was disappointing, not even once, which is insane! This is my first time trying this particular store, and they're just as excellent as every other one I've been to. The workers were friendly, attentive, and got our food out in record time, while also keeping the restaurant and restrooms very clean. We got to try their new coffee shake flavor, which was decadent. In-N-Out is still the king of my heart ( or queen if you're into that sort of thing), but Five Guys is just too amazing to pass up on. If you've never been, make sure to get a "small" fry with your order, you'll never look back. read more

Five guys is the comfort food hamburger. I like all kinds of burgers and five guys is my unique. With soft buns, smashed and flavorful patties and a topping list to please everyone, it just melts in your mouth. If burgers are not your game, there are other options as well. Their locations are decked out with their signature red and white tile that is both bright and welcoming with an unforgettable energy. They show off their bags of potatoes with a sign to show you where today's fries came from. And if you need a starter, they always have some salted peanuts at the ready for you to shell and enjoy. read more

Burgers are delicious and price is alright. The music is terrible and makes me want to leave almost every time.

One of the best burgers around. We did have a mistake with our take out order but when I called the manager, Ammon, to let him know we were missing items he was very apologetic and professional and took down my name promising to make it right. When I came in today Zach and Amberlee were able to make it right with no run around. It seems like Ammon's new management is really paying off. If you had a bad experience in the past I would say its safe to give this location another try and update your review cause the team here is doing great! Quick service and good burgers. The dinning area and bathrooms are also always clean. read more

They expect TIPS here, if you don't ,I promise you will be disappointed in the service. Last visit was the worst, they were talking about us not tipping like we couldn't hear them, burgers were thrown together and missing toppings and idk where they got such stale buns you'd be hard pressed to find dryer bread and when we tried to sit and eat they cranked the music up so loud that we couldn't hear each other. We finally had to just leave. Please stop with the TIP culture, I walked in, I placed the order, I picked it up from the counter in a bag and I bussed my own table. Im done going to this location! read more

On 3/11 7:00pm I waited about 15 minutes in store after ordering online normally I'd be mad but within those 15 minutes I observed Juanita's work ethic (I believe that's her name) I've never seen leadership in a restaurant the way she was leading the crew, she had them motivated, smiling and moving quick to keep up with the high demand in orders. You can tell she loves her job, I'm not sure if she's a manager or team lead but she deserves to run multiple locations to and set the standard for five guys. I've never felt the need to write a review about an employee but it's hard not to give credit where credit is due. I hope the GM's/executives are reading this and promote her. Pls make sure she sees this too, she deserves some praise! 5 stars thanks to Juanita read more

Awful. Terrible. Inexcusable. There was a 2 for 1 offer for the chain's birthday. "Only on the app." Only store within 10 miles. Installed the app and drive to the store. Tried to order but was "unavailable." Came inside and was told they WOULD NOT HONOR THE DEAL outside of the app process. Said probably online was too busy. Went back to my car and waited a while. Finally was able to process the order. Got bank confirmation of the charge. Went inside, waited a while. Turns out, order food not reach them. Tried running it again, response was "HTTP 400." Another bank charge confirmation. Order did not go through AGAIN. Showed them my charge, did not matter, they would not honor the order. Said I might have to wait a couple days for my back to reverse the charges. NO ATTEMPT TO RESOLVE NOR OFFER ANY CONSIDERATION. Felt a complete lack of concern or caring. "Yeah, the app messes up a lot." Last time I ate here was 5 years ago. Food was okay but I'D DEFINITELY NOT WORTH THIS AGGRAVATING AND RELATIVE RUDENESS FROM THE STORE. Never again. read more

Tried placing a mobile order and was having issues. I went into the store to ask for some help and the manager was completely rude about it and said she wasn't willing to help. As I'm walking out she mumbles to another coworker "I'm not helping with that." Ruined my experience and didn't end up eating there. Won't give money to a place that treats customers like that. read more

They eat too fast. Took this picture halfway through my burger, they were both done?? Tough chickens. Good burger. read more

Five Guys - They're too fast - Burgers Near Me - Orem, Utah

Best fries ever! I literally go so many lol And burger was amazing! Pro tip: ask for the veggie sandwich and add a patty instead of the regular hamburger! It's cheaper!! Truly heaven on a burger read more

Five Guys - Burgers Near Me - Orem, Utah

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The burgers are made hot and fresh daily! I swear I always keep burning my tongue off. The workers are extremely friendly too, and the place is extremely clean and spacious! read more

Five Guys - Burgers Near Me - Orem, Utah

Had a little burger craving tonight and decided Five Guys was it. Lemme tell you - this place HIT. The Cajun fries? Fried to perfection. The music? 10/10. The crew? An absolute good time vibe. The toasted buns? Hot and crisp. We'll be back for another late Sunday dinner with this crew. read more

This was stop one on our fry Fiesta, i.e. three places for fries in one night. It was my first time at 5G and I thought it was fine. The fries were hot and well seasoned. These fries are certainly better than that other place's, the one who only fires their fries once. (Criminal!) I have always heard about bags full of fries, and was mildly disappointed in the serving size. Oh well--at least my waist size wasn't getting bigger. read more

Five Guys - Fry Fiesta, stop one. Large Fry at 5 Guys - Burgers Near Me - Orem, Utah

They have the most delicious Cajun fries. I was very satisfied with my meal. The only thing is that they had put toppings on TOP of my burger for some reason. Regardless the burger was very tasty. I also love how you can customise everything. You can choose your own milkshake toppings and what goes in your burger! read more

Five Guys - Burgers Near Me - Orem, Utah

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I love the fresh made hamburgers but I always have to remind myself to get the Little Burger. The regular is a double patty. They hand cut and fresh fry the French fries. Oh and pair the fries with the malt vinegar. I'm in heaven. On occasion I get the grilled hot dog with all the fixings. So delicious. I hate freestyle pop machines so I always opt for water. read more

This place rocks!! I had the pleasure of being served by Garrett whom I got to know pretty well by the end of my time here. Apparently he and his sister Maya both work here. Let me just say they are killing it. Best service I've ever received at a Five Guys before (Best food too!) And I've been a lover of Five Guys for almost 2 decades now! My usual, a bacon burger and a side of cajun fries was prepared to perfection. I will definitely be returning and hope to see those 2 again. Kudos to this place. Highly Recommend! read more

I have always liked the burgers here! I almost always get them "all the way" which makes them taste way better! The staff was friendly and the team member calling out the order numbers had really clever rhymes with the order numbers. The inside was clean and it was comfortable to sit and chat with some of my friends. The restroom was also very clean which was impressive to me. However, my thoughts are still the same about it being a bit too pricey in my opinion. I would love to give 4 stars but I just can't because of the price. read more

Five Guys - a man sitting at a table in a fast food restaurant - Burgers Near Me - Orem, Utah

Great service, food made fresh perfect to order, and clean restaurant! Everything was honestly great and delicious--totally hit the spot. COVID ain't got nothin' on Five Guys and the employees that totally crushed it tonight. I called in an order and they were crazy helpful even with my constant questions and order changes. They put a couple of sauces and toppings in little to go containers because, like the typical Gemini I am, I have difficulty making up my mind... When I arrived to pick up my meal, everything was perfect and packed up nice and neat. The fries were fresh and they do the best job at throwing in a handful of extras, for good luck and also maybe because the universe just loves me. I typically get the Little Bacon Burger (meaning just one patty, which is PLENTY) but if you're feeling real brave, hit up that double burger and go to town. Their Cajun fries are also out of this world delish, yum yum. TIPS & TRICKS: * Again, they give you a HEAPING of fries. A small fry goes a long way, so just be aware that your eyes are typically bigger than your stomach and you can thank me later for saving you a couple of bucks. * No peanuts rn secondary to freaking COVID but that's okay, we will all be okay. read more

Ok, it seems expensive if you order small fries, but the quantity is really big (honestly a great sharing size for two people) and these are such fresh, seasoned, and delicious fries! They're pretty wide so they've got that soft middle, but the whole outside has still got that perfectly crispy crunch. The prices here really are a lot higher than similar fast food places, but after trying the food you'd never doubt their claims to ultra freshness - it all tastes amazing! read more

I wish 3.5 stars was an option, but I'll give it 4 because the staff was very kind. Tbh, I don't know why they have so many awards and reviews that say they are a bargain or a cheap it. It's frustrating that they don't have an option for kids. I'm sorry but I don't want to pay 5 dollars for a hot dog for my 2 year old. All that being said, the food is so good. The Cajun fries are drool-worthy. My bun was soggy, and yet the burger was still lick your lips, can't stop won't stop, delicious. That's pretty impressive. read more

Covid edition: Five guys has set up a makeshift drive thru in the theater parking lot that works pretty well. They also have curbside parking and a decent online app for ordering. If you save your profile you can keep your payment option and favorite orders saved. We literally just do a few clicks and our order is ready in like 10 mins. Gotta love the Cajun fries and customized burgers. We usually get little cheeseburgers "all the way" - comes with mayo, lettuce, pickles, tomatoes, grilled onions, grilled mushrooms, ketchup, and mustard. read more

I have to say I'm debating between two and three stars. I'll go three stars because I felt like the place was clean, and they give you a lot of food. Frankly to me the burgers are nothing special. The junior burger is fairly big, the buns are decent, but I'm simply not a fan of the thin over seared patty. Is the cheese the same as McDonald's? . In my experience the fries have always been soggy but you get a lot of them - if you slather enough fry sauce on them they become bearable. I don't know what all the hype is - it seems like this place is always crowded so I must be missing something but it's not my favorite. Much like In-N-Out I just don't see the draw. Location is great though. Also, I don't understand the peanut mess either. There's much better burgers out there. read more

A common name on East Coast, this place serves up both regular and little classic burger sized options as well as hot dogs and veggie burgers for those non-hamburger eaters. Their burger menu is pretty simple. Classic burger, classic burger with cheese, classic burger with bacon. However, they offer tons of different sauces such as A-1 and malt vinegar. I usually go with the little cheeseburger with bacon, A-1, all the toppings minus onions, and a side of fries, and we're golden. Just the perfect combo of juicy burger size and crispy potatoes. I love that they also have peanuts in huge bags so you can grab a bowl of peanuts while you wait. I also love that they serve up yummy fresh cut fries and fresh burgers. Nice and simple. Always nice staff. Reliably simple and yummy food. read more

Five Guys - Burgers Near Me - Orem, Utah

I didn't care for Five Guys the first time I tried them when they first populated in Utah years ago but this past week I went there with a co-worker and loved it! Great burger hot and fresh tasty burger, fresh fries, great service and clean restaurant!! I would eat there again! read more

Five Guys - Cheeseburger - Burgers Near Me - Orem, Utah

If you like plastic cheese that's never melted... every single time I've ever eaten here. Made I gave it another chance. Way over priced & always a horrible wait. read more

Probably the worst Five Guys I've been too. Consistently CRAZY wait times. I waited 30 minutes during a non-busy time. Seems like they only hire 15 year old kids who don't know how to work fast. Manager seems to be training them on the spot. Saving myself and never coming to this one again- it's a shame because I love 5 Guys. read more

Overall a decent meal but left me wanting. The fries are great! Cooked in 100% peanut oil. Crisp on the outside, soft in the middle, mmmm. The burger was large and in charge, but I have to say, was so.... ordinary. That's a problem. The meat, not a lot to it. The bun, very average. The pickles, not great. The cheese wasn't melted, which in my opinion is awful tasting (especially when it's American cheese). According to them a cheeseburger is a double cheeseburger and a little cheeseburger is a single cheeseburger. Confusing. Melt the cheese and lower prices and I'll come more. read more

While it is very overpriced and not worth it to get consistently, it is for sure something to treat yourself with. The burgers are massive and full of flavor, the buns are toasted and buttered and added a whole new layer of taste. The fries are very fresh but probably are my least favorite part, they taste a bit off. The service is incredibly fast and workers are very nice. The ambiance is very distinct and iconic, music? 10/10, design? 10/10. Definitely a treat once in a while. read more

Five Guys is easily one of my favorite burger places around. This place has become a regular for my wife and I. I usually get the little bacon cheeseburger which sounds like something a kid should get but trust me it's plenty and for around $6.50 you'd be hard pressed to get a better burger. The fries are great and the free peanuts make for a good appetizer. I've always loved how they let you know where the days fries are coming from. Let's you know they're fresh! read more

Five Guys - Burgers Near Me - Orem, Utah

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Five stars: one for each guy (whoever they are). This particular location is the best. I don't know why people obsess over a certain California drive-thru chain, this is the place for a real, made-to-order juicy burger to satisfy your cravings for red meat (sorry planet earth, I promise to go vegan, um, sometime soon). Great fries (less enthused about the Cajun flavor), fry sauce (Utah oblige), endless refills (please sir may I have more caffeine?). I am loathe to admit that I once went here so often that they offered me a free t-shirt. But do I really want to be the Five Guys mascot? Nope, I didn't go back for a month. And once the tidying skills of Marie Kondo entered our home it was "Thank you for your service but you do not spark joy". The burgers, however, do spark joy, which is why I continue to go there and contribute to the destruction of our planet (oh the guilt...so conflicted). read more

Delicious meal, but dang those prices tho! I would give it a 3.5/5 rating, because the cajun fries were excellent and had the right amount of kick to them. And, the burger was AWESOMEI It was the perfect size, the patty was well done, the cheese was slightly melted and the toppings of lettuce and tomato contributed that nice crunch. I ordered the chocolate shake as well and it was a little thin for my taste. I like a thick, creamy milkshake. But, it still had good flavor. This location had a friendly as well as a clean atmosphere. I like 5 Guys and would come back again when I have the money! read more

Five Guys - Burgers Near Me - Orem, Utah

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Food is fantastic. First off you should know that a jr. burger is a single and a regular burger is a double. I love five guys but was a little bugged because they messed up literally everyone's burgers. We all had something on it we didn't want or were missing something that we did want. There were 8 of us so maybe they just get confused with bigger orders? Idk. Anyways it wasn't worth it to return 8 burgers so we just had them remake the most messed up one. read more

Normally I love this place. So disappointed! Staff is nice and the place is clean. But that is where it ended. Ordered the little burgers. First burger was so small that 3/4 of the way through the burger, the hamburger patty was gone! Are you kidding me! 2nd burger, the hamburger was so thin and over cooked it was like eating crunchy bacon! Which by the way, brings me to the bacon, I got remnants. What has happened to the juicy butter burger. It was certainly well done, but the juicy was gone. If I am going to pay over $5 for a burger, I actually want hamburger on my bun. Not again at this location! 99% topping 1% meat! = FAIL read more

Five Guys - Thin hamburger - Burgers Near Me - Orem, Utah

Very good burgers, fries, and shakes. Clean atmosphere. They used to have peanuts everywhere, but now you have to ask for them. Smallest burger here is the same size as largest in other stores, generous servings of fries in paper bags. Lots of free condiments available for burgers. Great place to eat before a movie. read more

This was a great burger joint. I got a mini bacon burger and shared some fries. The fries, with their fry sauce, are really fantastic. Their fries really are some of the best fast food fries. The service was friendly, fast, polite and professional which is no small feat considering it was Black Friday and I'm sure they were slammed all day with customers. read more

Five Guys - Burgers Near Me - Orem, Utah

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Best burgers I've ever had. And that's a big compliment because I love burgers and have eaten at a ton of different places. Granted, I really enjoy thick, juicy, dripping burgers with like, zero veggies and lots of cheese. If that's not your taste, you probably won't like it. (And hey, you can add veggies if you want, I just don't). Overall, they're super fresh, never dry, and made to order on the spot. The Cajun fries are also delicious, especially with fry sauce and/or malt vinegar and there are a ton of them. I love how they have the sign up notating which farm their potatoes came from that day too. It's just a small thing, but it makes me feel better about them being fresh. They're also super fast (even when they're busy) and the servers are friendly. Definitely not your average fast-food joint staffed by perpetually annoyed teenagers. Definitely the best quality and for a great price. read more