My husband and I came to breakfast before work. Our server was Nellie (Nelly). We ordered traditional breakfast meals. Two guests were seated after us. They received their meals before we received ours. I inquired about the status of our order with the neighboring waitress, pointing out that the other tables had received their meals. She went into the kitchen and we watched her take our food, that had been sitting there, out of the window and bring it to us. When Nelly came back to us she offered no explanation but started pointing to the guy next to us saying, "he is only one person, it doesn't take as long for one meal". Then she points in the opposite direction and says, "and this guy has been here" (which was not true). I asked if my eggs could be recooked because the eggs were cold. She asked "do you want me to just get a manager?" I said, "I would like new eggs and for you to lower your voice". She said, "I talk loud" then she threw up her hands and walked away. The manager came over and said, "I hear you have a problem". I explained what occurred and he apologized and said he was going to comp the food. I told him that was not necessary but I don't appreciate her being loud and obnoxious in front of other guests because that's embarrassing especially being that we were the only minorities in the restaurant and we were simply asking about the status of our food. The manager went to talk to Nelly. Moments later, she comes to the table to the right of us and discussed what occurred to the other guest. The guest then turns to us and loudly demands, "why did you call this sweet woman a racist?" I was so appalled. We did not say any of that! We told him we didn't. Then I asked Nelly why would she involve another guest in our situation and say that about us. She then apologizes and said " I have a black grandbaby". At this point the guests on the whole right side of the restaurant are looking at us as if we are a problem. At this point, I got up and walked out. I cannot understand how and why this situation got escalated. Nelly created a scene, was unwelcoming and I am mortified by this treatment. I will never go back. In thinking about this further, this situation could have spiraled out of control due to Nelly's involving another guest who was provided with inaccurate information that triggered his response. In retrospect, I am glad that instead of engaging further, I walked out. With tensions being high across our nation, people like Nelly pose a serious risk and can and did instigate a heated situation that was totally unnecessary. Nelly is an existential RISK to First Watch's operation and her lack of professionalism can endanger others. Another guest should have NEVER been involved. And, if we were the type of people to respond negatively back to this guest, there is no telling what could have ensued. I am so glad we walked away. read more

Terrible service. We never ate. Waitress kept walking by and wouldn't take our drink order.

The food was good. The silverware was dirty twice so we cleaned it off with lemon and a napkin. So finally I had to ask for to go plastic ware to eat with. It was just disgusting! And it was wrapped up in her napkin and close was clean dinnerware. Be prepared to either clean your own or ask for a different set to eat with. read more

First Watch - Dirty spoons! I had to clean it and then after 2 sets....asked for Togo plastic ware. - Cafes Near Me - Franklin, Tennessee

Decided to try a breakfast location in the Franklin area. Rolled into First Watch for a late breakfast. Busy but we're seated immediately. Very friendly server but it took a few minutes for her to get to our table. Each ordered the Trifecta which includes two eggs multigrain pancake and choice of meat. I ordered eggs over easy. They came out scrambled. Waitress apologized and immediately set out to fix it. Brought back my plate with two eggs that were visually barely cooked. Super watery whites. They would have been under even for Sunnyside up. Not edible. Server did not return to the table after food drop Coffee is typical diner coffee. No flavor The multi-grain pancake looks and tastes more like a buttermilk pancake. It was very dry and burned on the bottom. The bacon came out dry as if it had been cooked early this morning and sat in a warming bin for hours. Just not a good experience. When checking out, the hostess asked if everything was okay. We said no it was disappointing and she said she would let the kitchen know but walked away to straighten menus without asking for any details. One and done for us read more

Compelled to visit First Watch to try their seasonal "Holey Donuts" offering. While there ordered the Carne Asada Burrito - a full meal with carne asada, potatoes, beans, avocado, and a bit of a kick. Delicious! The Holey Donuts are fried donut holes, and best eaten freshly warm they come with three dipping sauces - white icing, cherry, and chocolate. These were tasty, and a good portion. While I enjoyed the experience, the donuts themselves were ok, but not great - esp. compared to others like Street Burger in Kaua'i (see review @streetburgerkauai). Regardless, worth the trip for a full and satisfying breakfast or brunch. Visit @firstwatch and let them know that Lonny with @donutexplorers sent you.. read more

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Stopped by for breakfast with the team before a client meeting. We got seated right away and our waitress came over fairly quickly. She was really friendly and I felt bad b/c we were a table of 4, and a few of us changed our orders. I ended up getting the trifecta - Belgian waffle, chicken sausage patty and 2 eggs. Tasty, savory, sweet and not too filling. I didn't love the coffee though. Food came out quick, pay at register. It was pretty busy on a Tuesday morning at 9am. read more

Honestly I don't have a lot to say. It's a great place with good breakfast/brunch. I've never had any type of bad experience and the food is really good! read more

First Watch - Monterey Club Sandwich - Cafes Near Me - Franklin, Tennessee

If all I was grading on my visit here was the service, it would be 5 stars. Nelly bent over backwards to make our stay pleasant and at times I saw her running into the kitchen to keep up with her orders! She was tops. Unfortunately, the food was average, at best, and priced pretty high for breakfast products. 3 meals and 3 juices came to around $50 before tip. There was no tomato or V8 juice; odd for a breakfast place. The avocado toast with ham was a little lacking on the ham part. I'm probably not going back because there are so many other breakfast joints in the area with better food and the prices are more reasonable. read more

My spouse and I visit First Watch restaurants regularly in our travels. We have eaten at this particular site twice as we get to Nashville once or twice a year. Our server was great and very attentive. My food, which is my standard order at First Watch, was terrible. Cheesy grits and a buttermilk biscuit - both were cold and inedible. The server replaced the order with another which were also cold and inedible. The manager did take them off the bill but I was there to enjoy the food; I wasn't interested in being comped. The million dollar bacon arrived undercooked and was replaced by two pieces severely over cooked and two that were perfect but all of it was cold. What is the deal???? Can't you cook and deliver hot food at all? The coffee was hot which turned out to be my breakfast. So disappointing as we love First Watch - just not this one. The quality of this food was poor. Making it twice poorly was inexcusable. We won't be returning. Two stars for an amazing server and the manager being attentive. read more

Consistently good food and service. Our family's favorite options are the skillet hash and the kids chocolate chip pancakes. I've also enjoyed the avocado toast on many occasions. Clean and warm atmosphere. Nice outdoor patio for when the weather is nice. read more

Stopped in over the weekend with my daughter and grandson was served over easy eggs that were already broken when they were brought to my table made a comment to the server and the cashier and the manager never touched her table to apologize as we were leaving the parking lot. They were making gestures at the back door for us to leave never have been treated like that before never will visit again server and cashier were very nice and professional read more

We came here during our trip to Nashville. Not only was the food and drinks tasty, (I got a Benny and their tequila drink) but the staff was such a delight. They were very accommodating for our large party on last minute notice and also everyone was very friendly! Our server Alondra was outstanding to each of us and made our breakfast even more great! 10/10 would go back for the food, the friendly staff and to see Alondra again!! She's so sweet! read more

Incredible food and service. The menu is extensive and our waitress was exceptional. The size of the portion was large, very well prepared, and very tasty. Coffee was excellent. We were seated immediately (came at 11 pm on a Thursday morning). The prices are soooooo.. reasonable. This is our second visit and we will be back!!!! read more

We have been coming to this FW for years. We love their servers and the food used to be great. Lately (we come at least once a week) not only do they not get our food correct but it is inedible. Even before they would always mess up eggs that you asked for over easy. Now they just refuse to even cook them that way. I asked for over easy egg on my belt and both sides grilled. The bread was so smashed and greased up I got sick to my stomach. My friend asked for a power bowel with over easy eggs and this is how her eggs came out. When talking with the server apparently they can't keep a kitchen staff. This sounds like a management and upper management problem. Will never go back. Switching our new weekly spot to Big Bad Breakfast off Liberty Pike. read more

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Dirty cold food and disappearing wait staff. WOW I just gave this location 5 stars a few weeks ago!!! WTH. This particular location (and the staff) has been a family favorite for a very long time! We go almost every weekend! This morning's experience was unlike any we'd had before. Our entire meal arrived cold . Four separate meals, biscuits barely covered in congealed gravy, pancakes, omelette, toast and bacon, all cold. Like COUNTLESS times before we ordered the million dollar bacon app. Typically it comes first and we always adore it. Today it came after our meals and literally lacked seasoning! It was cold bacon with some syrup. SURPRISE It included a visible clump of cleaning sponge ON the bacon. We know accidents happen! So we showed it to our waiter and sent it back. The bacon plate quickly returned - (suspiciously in under a minute) and a bit of the cleaning sponge clump had simply been pulled off (but still had more on it)! In addition to returning the old sponge covered cold bacon Deborah decided to leave us our bill long before we'd even started the meal and then walked away. Turns out she had decided at that point to never return and ignored us for the rest of our meal. She never asked if the food was better (and cleaner) no more drink refills/coffee and no more follow up. She just disappeared. Do better. read more

We love going to First Watch. However, breakfast for $36 for 2 is crazy! Too bad... it was our favorite place but not for the price. read more

First Watch - Prices were unreasonable. We love going to First Watch. However, breakfast for $36 for 2 is crazy! - Cafes Near Me - Franklin, Tennessee

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Food is always good! Very consistent and reasonable prices. There is a tall waitress with short hair that is amazing! I have celiac and she is always on top of my needs. I will get her name! read more

The food was great and the service was good too! Not too expensive either. The restaurant itself was cozy. Good place to have breakfast or brunch. read more

First Watch - French toast with a side of scrambled eggs - Cafes Near Me - Franklin, Tennessee

I love this little breakfast spot. I recommend the frittatas and mixed greens . Lots of good cocktails too

Great food! Salmon frittata was lovely. Thumbs uuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuu(yelp has a minimum letter count for posts)uuuuuuuuuup!

Went to First Watch with my daughter for breakfast. We were both very hungry. Our waitress was lovely and took our orders quickly. We were served coffee and water quickly. She ordered a kales smoothie which she says was delicious. I ordered the ginger donuts and the traditional breakfast. She ordered a waffle with sausage. Both breakfast were hot and tasty. The ginger donuts were terrible. They were soaked in oil, cold and nasty. We sent them back and not charged. The bread served is delicious. I will return to First Watch for breakfast. read more

The food was excellent. We had omelets, pancakes, a cinamon roll, and a traditonal breakf and everything was fantastic!

I met a friend here for breakfast and every bit of the experience was awesome. I've eaten at several First Watch locations and I have struggled to find a dish that I liked. I am going to join the rest of the world and say... Avocado Toast. I have found my go to dish here! Those basted eggs were creamy goodness. The whole grain bread was perfectly toasted and the avocado mix was fresh with a tart lemon zing. I had the cheese grits also, and I hope this is not a Tennessee anomaly, they were amazing creamy goodness. The staff here was great! It was really busy for a weekday morning. Love the free Wi-Fi! read more

First Watch is amazing. Farm to table, fresh and hot. It was a breakfast date with my love of 25 years and although the wait looked daunting, we were seated and politely served within about twenty minutes. You pretty much can't go wrong with anything on the menu. Their focus is breakfast although there are some light sandwiches available if you happen to show up for lunch. Oh, they close at 2:30pm everyday. SO if it's breakfast or lunch OR brunch your looking for I highly recommend First Watch. read more

First Watch - Busy Sunday morning - Cafes Near Me - Franklin, Tennessee

Took a chance on this. Didn't know it was part of a chain. It was pretty good. Wait staff was friendly and efficient. Food was good.

This place is a great balance between traditional breakfast and more upscale stuff. The Morning Meditation juice is orange, lemon, turmeric, organic ginger, agave nectar and beet juice. It's a great change up from orange juice. I'm going with the Bacado Frittatas and yes, it's exactly like it sounds. read more

First Watch - Cafes Near Me - Franklin, Tennessee

Fantastic breakfast spot. We were in the area on vacation and this place was so good we went back a second time. The food is so fresh and tasty. I highly recommend the lemon ricotta pancakes. The staff is really friendly and the food comes out of the kitchen hot and fast. I wish they had a location closer to my home in Louisiana. I WILL be back. read more

Great service, excellent food, HIGHLY recommended! Next time that we go back, I really want to try their biscuits & gravy as it sounded so good from the menu description, but I was sold on the chickychanga as I knew I couldn't get that back home. No matter what you order, you really can't go wrong. The potatoes could have been more crispy though and a bit more seasoning. All in all, we loved this place. read more

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Great food and service. If you're looking for healthy menu options definitely give them a try.

Blown away by the service and food. Always great. Omelette dare perfect. Berry tea is awesome. People working there are great younger crowd

Best service from Jonathan ! Would request him as a server again. Large portions and good food. Gets very busy on weekends might need to make a call a head table read more

I made a last minute decision to go to this location for fuel before work ... during a very busy time. I was promptly greeted by Nellie who sat me at the most perfect table in the restaurant, to be honest. Hannah was my server. She was friendly and served my special order so quickly. I had the avocado toast prepared my way, and it was amazing! I will most likely make this a more regular part of my weekly routine. Thank you so much for the great service and atmosphere! read more

First Watch - Cafes Near Me - Franklin, Tennessee

Delicious, adorable, and far exceeded my expectations! Great decor! New drink (called Purple Haze) was AMAZING (so refreshing and perfectly sweet). I got the Eggs Florentine and it was very tasty. Our waitress was very attentive and welcoming, which was a great treat on this dreary/icey/freezing Monday Feb. 15 morning. Highly recommend! read more

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Food was okay. The avocado toast was yummy, and the breakfast tacos were good. Chikkichanga wasn't my favorite. Food took a while to come out, and the service could have been a little better. read more

Please please please train the whole team on how to cook poached eggs, how many minutes does it takes and the importance of the perfection of the meal before you serve it. read more

First Watch - This is how the poached eggs SHOULD NOT look like. - Cafes Near Me - Franklin, Tennessee

Fairly busy, but very effective and yummy food! Don't sleep on the donuts! Definitely the best part of the eating experience. The fiancé got the pancakes and enjoyed those. Her eggs weren't cooked as hard as she would like, but she's very picky when it comes to eggs. The carnitas burrito was very good! The creama and tomatillos complimented each other perfectly! The biggest problem I had is they put avocado in my burrito and I asked for none. This place I swear is obsessed with avocados it's like in every meal on the menu! Would go back hoping they wouldn't mess up my order. read more

First Watch - Donut Holes - Cafes Near Me - Franklin, Tennessee

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Fastest service at a sit down place ever! It was during a packed lunch crowd. Also, the food is delicious! I would recommend the Farmhouse Breakfast bowl, but I've never had anything that wasn't great from here. read more

My wife is gluten free and my in-laws have a lot of dietary restrictions and this place had so many delicious options for them all! And for those of us who eat anything, they had a ton of amazing options! Our waitress, Nelly, was so sweet and accommodating to us. It was really a perfect breakfast for everyone. Highly recommend. read more

Have eaten at a First Watch before and it is always good. They have a really good offering of expected breakfast items but have a nice selection of healthy options too. read more

Great menu options and food is delicious. Like the outdoor/indoor options. I recommend the avocado toast with eggs! Great customer service too. read more