I had eggs Benedict. The eggs were over cooked. They tasted fine otherwise. The order was slow coming out of the kitchen. I observed the manager going back to the kitchen to get several orders fixed. Will try again. read more

Best breakfast place I've ever been. Me and my wife have a tradition coming here. Absolutely love the food and the staff.

Our bad experience started from the moment we got there. Hostess didn't give us a kids menu and we had to go ask for one. Server took about 10 minutes to come to our table and did not even apologize, greet us, or introduce herself. Just said "I guess you want coffee." Took another five minutes to bring our drinks, and our water glasses were hot - my husband's still had dishwater in it. When our food came out, my husband's Eggs Benedict was lukewarm and his spring mix salad had hardly any dressing on it. My daughter's egg, which was supposed to be scrambled, look like a fried egg that had just been flopped over on the griddle. Server did not bring out my other daughter's Belgian waffle until the rest of us were halfway through, commenting that there was only two waffle irons. By the time she brought it out, she said "oh well I was wrong, there is only one waffle iron." No apologies for anything. We gave her a 10% tip and she barely deserved that - typically we tip 25%. Will not be back. read more

I've never had a bad meal at first watch. I love the atmosphere and fresh ingredients and I think it is exactly what the mall of ga area needed. Can't wait to go again! read more

The food is excellent. All fresh ingredients. Waitstaff friendly and professional. The establishes clean and well-maintained. They have another location in Kennesaw,we have eaten there also.the food is just as good. read more

I have visited First Watch in Buford, GA twice. On the first visit I had the chicken avocado chop salad and a cup of tomato basil soup. The salad was very good. The soup was fair (have had as good from grocery store). On my second visit I ordered the chicken salad melt sandwich and soup. The chicken salad melt, which was posted as having "white-meat chicken salad made with apples, raisins and celery served open-faced on grilled artisan whole grain. Topped with tomato and melted Monterey Jack." What I received was a sandwich with onions (and LOTS of them) substituted for apples. I hate raw onions, so the sandwich was inedible. Waitstaff are friendly. Kitchen is slow. If want to have conversation with your companions, forget it. It's very noisy. If I want an excellent chicken salad sandwich again, I'll go to Daddy O'Brien's. read more

Very expensive for breakfast. $70 for 4. First Watch tried to do a modern twist on traditional breakfast fare but they fall short on taste. The service was exceptional however. This place is for the young 20/30 crowd who think they are eating healthy when they see a piece of fruit on the plate. read more

My wife and I went to this restaurant today. One of the bus boys, I apologize if that is not the correct term, that is what I know them as, was constantly running his hands through his hair and not washing his hands at all. His hair was down to his chin, so it was not short hair. It was just constant. We were sitting by the entry way to the kitchen and we would watch him clean dirty dishes off a table, carry them to the back, run his hand through his hair, wipe the table off, run his hands through his hair, wipe clean silverware after it came out of the dishwasher, run his hands through his hair. I am sure you get the drift. He was also wiping the silverware off, running his fingers through his hair while he was in the kitchen standing beside prepared food. Also, he was in the kitchen area eating. Never once did he wash his hands. We notified the manager, who by the way was standing by the cash register playing on her phone, while another worker was actually ringing people out and she was very passive when I explained what we saw happen. She was able to see him doing it where we were standing and her only response was, "I guess I will have to have a talk with him." Nothing about addressing it right then when she was watching it happen. This is so completely unsanitary. If the manager had addressed it in that moment, I would not have thought much more about it and would not be here providing feedback, but as I was walking out the door, the manager went back to playing on her phone. Thank you. read more

Not sure why but the few times I've been, the wait time has been super long and the the hostesses have not been friendly. They do a poor job at seating according to the wait list. The last two times I've gone, I waited an hour each time before getting sat. I'm not sure why I'm told to wait 20-30 minutes when it's actually going to be more time. There's no point in complaining to the manager because the same thing continues to happen. Also, the food does not come out completed on the plate. read more

The positives: atmosphere is nice, food is fresh and of high quality, coffee and drinks are great too. The employees are friendly. The negatives, well, let's just say that these are things that should be easily dealt with .....: the service is pretty slow even though the waitstaff always seemed to be hustling. Drinks came out quickly though. There were many tables that needed to be bussed and waiting for the check was very slow too. Actually it never came and I had to go inside and just ask for it. Next time I won't sit around and wait forever, I'll just head to the cashier. This may sound picky but read through the reviews, this is a common theme. Anyway, I'll be back. read more

My first visit was with a group of 7 people. I put us on the waiting list 15 minutes before arriving at the restaurant. We still continued to wait for at least 30 minutes once we arrived at the restaurant. Service was polite but very lacking in efficiency. Once seated, the waiter didn't know the menu items well enough to describe what some of the items were or how they were prepared. We had to ask for creamer for the coffee and it was delivered in a juice glass - making it almost impossible to pour without a mess. Coffee ran out and we had to get up and find someone to bring us more coffee. Our order took an additional 30 minutes to prepare and, when served, one person didn't get their order and, again, we had to go and find someone to ask why and then it took another 5 minutes to get that meal delivered. The food was great but, it was hard to enjoy after waiting so long and becoming frustrated with the staff. They did comp the meal that was incredibly late to the table so that was appreciated although expected at that point in the experience. read more

The hostess absolutely blew my mind she was so rude. I know not everyone is a morning person, but why work at a breakfast restaurant if you can't have a good attitude in the morning? She took our phone number to receive a text for seating, once we received the text we walked in and she immediately led us to a table for 2. We followed her and she turned around and said "what are you doing? Can I help you?" I told her we thought she was taking us to our table. She rolled her eyes and lectured us that if we wanted a table we should have said something... and she left us standing in the middle of the restaurant. The high school/younger waitstaff was so amazing and accommodating considering they were so busy compared to the middle aged grumpy host. The food was absolutely delicious! Hostess is the front line and should set the standard. You can tell this place cares about cleanliness and good customer service-aside from hostess (and girl to girl- please put some makeup on if morning shadow isn't your friend and maybe brush the hair yikes) read more

First Watch has great food, service, and environment. It is a little more expensive than other breakfast places. I will be returning.

The food is great at First watch, but it's so busy. The food took 20 minutes plus the 15 minute wait, can't complain the food is worth it. The service was great. Amanda thank you for your service read more

This place was good. Only had breakfast and enjoyed the food both times. The only bad side is the service. Once they get that figured out, they will be good to go. read more

We ate there saturday morning. 25-30 mimute wait. Our service seemed distracted. The food was served hot, tasted great. We definitely will return. I highly recommend this restrauant! read more

We have visited the location twice. The restaurant is aesthetically attractive, nice employees, and the food is great! The food is fresh, good for us, and pleasing! The only caveat is the two times we have visited, there are lots of people waiting to be sat and there are 3-5 tables available to be cleaned. We always look around, see the tables, and wonder why does it takes so long to get them cleaned and available to folks who are ready to enjoy their wonderful menu! read more

Went in for the first time and ordered the Traditional with eggs over medium and pork sausage. The sausage was room temperature. The eggs came out fully hard with zero runny yolk. The waitress knew they were wrong but brought them out anyway and asked if I wanted them to make two more which I said yes. They remade the eggs but one was broken and running out. This is one way to ruin a $15 breakfast. Better cooks please. read more

Great food. Service depends on server. House juices are AMAZING. Usually busy on weekends.

We checked in for brunch at 11:11am today and got seated at 11:50. The long wait was expected considering that it's a Saturday peak brunch hours. But we ordered our food at noon and the food came at 12:53pm plus he server got our order wrong so who knows how long will take my husband to get the right order. I know the food is amazing and I know it's busy on the weekends but this is a restaurant. Who waits 50 minutes for food to be cooked and served at a restaurant?? Plus the server was giving us massive attitude about how busy they were. If you are this busy, maybe hire additional staff so your customers don't have to wait for over an hour for the food! Never coming here again! read more

I was excited to see it open, and the first opportunity I had I called an order in and picked it up. Arriving I found there was little to no parking, but didn't investigate thouroughly. I ordered the sausage gravy and buscuits with a side of bacon. It was delicious. The portion size was excellent. The second time I decided to dine in. It was a weekday at about 11 am. This issue I thought existed with parking turned out to be something that will likely keep me from going back. They are in an itty bitty area next to a Duncan donuts and a dentist. There are maybe 20 parking spaces for all the businesses. I had to drive around until someone left. The place was moderately busy. They sat me at the community table. It took a very long time for someone to take my order, then longer to get it. Once the food arrived, I unwrapped the silverware and it was dirty. Since I was at the community table I opened two more and found a set of utensils I could cobble together. I had ordered the buscuits and gravy with a side of bacon again. But this time the bacon was horrible! Greasy and tasteless. I don't know how they can make bacon tasteless, but they did. Sitting there eating, the restaurant got busy. The line was now running from the counter behind me and the people were right on top of me! Elbows hitting my head. I finally got my bill and went to put the tip down on the table but there was a teenager from a family at the table staring at the money. So I picked it up to give to the waitress but it was so busy I couldn't physically get to her. Sadly I won't be going back. Yes, they have good coffee, but that isn't enough. read more

My most recent experience at this location was Sunday May 26, 2019. My husband and I've have dined at this location multiple times over the last few years and without fail my meal is always wrong. My omelette is never accurate and over cooked, my scrambled eggs are always over cooked, and today my waffle was cold (my scrambled eggs were over cooked as well). The manager is always pleasant, accommodating and remakes our meal. When our orders are wrong the manager takes care of the meal and asks us to please give this location another chance. As of today, I can no longer patronize this location due to all of the past and present issues. Although the wait staff and manger at this location always provide quality service the kitchen staff is extremely subpar and it's most frustrating and disappointing because when meals are appropriately prepared the first time they are delicious. I'm not sure if your kitchen staff understands or cares however their errors often affect the tips for the servers. Although my husband and I tip according to the quality of the service provided by waiter/waitress other patrons may not. May 26th was indeed our last time patronizing this location. It's my hope you address this with your kitchen staff and corrections are made moving forward. read more

This is my favorite breakfast place to eat in North Georgia! Everyone is so nice and the atmosphere is good, the food is healthy, fresh, and delicious! Despite the fact that it was busy, we were sat and greeted by the server pretty fast and got our food in less than ten minutes! Would definitely recommend it to anyone looking for good and healthy food brunch options! read more

Took my family here for Sunday brunch and everyone was blown away by the food. Great atmosphere and friendly service with outstanding food

There was a very long wait. Once seated, the food took forever and was wrong when it finally arrived. Service was lacking.

I love going to this place and enjoying brunches with friends or for taking the family. They have options for everyone! The staff is very friendly and I love how they're big on helping the environment. read more

Okay food, really slow and bad service. We sat down for nearly 10 minutes and still no one asked for even our drink order. It's not even busy and the host had to come rather than the waitress, I guess she saw how ridiculous it was to wait this long. As you know that the kitchen is open in the back, I looked over and there were 5 workers just chilling there and talking, not acknowledging our table at all. It's unfortunate because the food is good but the service just ruins it. Very poor management I don't think they train them, they are doing very good job cleaning the silverware you can hear that all the way from outside. read more

This is not worth it until they get better at handling crowds. They were severely understaffed. Much confusion at the door, and then when we seated, our food took about 40 minutes...well part of our food. My husband's food came (we had to send back the waffle. It looked terrible. I think someone had set a plate on top of it.) The server took the whole plate away and then brought back the cold eggs and sausage. They should have just remade the whole plate. Then AFTER his new waffle came, he was able to eat his whole meal before my food finally came. There was no manager in sight and the staff was so overwhelmed that we didn't bother to complain. Also waited forever to get drink refills. Then, there was no one available to cash us out. Watched several people just standing waiting at the register while the poor hostess ran around like crazy trying to do 2 people's jobs. Bad management!! Food tasted okay, but not fresh. Was lukewarm by the time it got to our table. Certainly not worth the cost. Won't go back. read more

The food is amazing and the wait staff seems to really want you there, but the check-in young lady with the tons of piercings is rude and deters you from waiting around. She needs to move from being the greeter because it negatively impacts the rest of the experience. read more

This is a great place to eat. Food arrived promptly with great taste. Very good service with a smile.

Server was nice but service sucked. Brought my family in as it was nice to see another brunch option. Unfortunately the service was terrible. Won't be returning for a second visit. read more

Best place for brunch! Service is fast and food is awesome. Get the pancakes or really anything.

Was told hour wait..waited 30 min and noticed they moved us back and was now waiting hour 15 min more and they were to busy to let us know. They had others that missed their time and were now back read more

Okay food and our server was doing the best she could. However the weekend wait time is well over the time quoted by staff and Yelp. Could be because they're in the business of giving people's tables away to whoever complains the loudest. We waited an hour for our table and was assigned a table that needed to be cleaned. Another patron stood up, got angry about his 45 minute wait, so the hostess gave it to them. Not cool. This wasn't our first time there, but it will be our last. The food wasn't worth the wait or the poor treatment. read more

First watch gets two stars solely for the way they handled everything..other than that they'd get 1 Star. It's a Sunday morning, so I expect them to be busy, but we waited over 40 minutes for our food. Then two of us got our food and our daughter sat and waited even longer! The waitress was apologetic, and I understand that it was out of her control. My potatoes and toast (is the end slice of ciabatta loaf really toast?) were covered in so much pepper, I could not eat them. I asked the server if they normally had this much pepper and she said it just depends on the cooks...which doesn't seem to make sense, but that's ok. My husband liked his potatoes, but said they were spicy even for him. My daughter loved her cinnamon chip pancakes. The woman who was working hostess/cashier was very nice and I appreciate that. We were given $20 off for the long food wait, which was very nice. Not sure if we'll be back...but it won't be on a Sunday, that's for sure! read more

I tried this place for the first time today and it was nothing short of amazing. The staff was very nice, the coffee was great, food was delicious and the fruit juices were really good too. I'll definitely be going back. read more

Great service! Great food! If you're looking for healthier options but still delicious food this is the spot. Definitely a different menu but a great brunch spot. Enjoy going there and will definitely be back read more

The online check in worked to perfection! Very busy but worth the wait, food was very good, Trifecta.

We went around 1:45 and didn't have to wait to be sat. The food took a bit of time to come out. I ordered the eggs Benedict and the egg yolk want runny at all. It was almost a hard boiled egg. It still tasted good but wasn't cooked how it should have been. I will probably be back read more

Great food! Finally had an amazing server here everything right on our order and made sure we had everything we needed and then some definitely ask for Anna when you go there and you'll have an amazing experience read more