Brian is the Wheel Doctor! Highly recommended You have Curb Rashes or bents ( That are without…read morecracks on Spokes), he is your go to guy MUST make appointment with them! Also extremely affordable!

Brian has been absolutely amazing with wheel repairs since my first time meeting him , I have had…read morecracked wheels repaired beautifully. Recently came back again because of the quality service! welds are cleaned up/grinded down to ensure they don't crack again unlike other " wheel repairs where they just weld the area " and end up cracking directly on the welded part! And most importantly, the prices on repairs do not break the bank ! Definitely recommend for solid work at an amazing price ! You won't find another place like this !

I have always recommended this place honesty and never cheated me because I'm a female other place…read morewanted to charge me $800 for a new tire smh -.-

Honestly, very disappointing experience. This isn't my first time coming to this shop, and I've…read morenever had any issues with them before, which makes this experience even more frustrating. Unfortunately, something was taken from me, and when I went back to address the situation, I was completely dismissed. They didn't even want to hear me out and acted like it was "not a big deal." Regardless of how big or small they think the situation is, it's still unacceptable. On top of that, the quality of their work was disappointing, and the customer service was just as bad. I expected better, especially as someone who has been a returning customer. It's disappointing to be treated this way when all I wanted was to have my concerns heard and taken seriously. Unfortunately based on this experience, I can no longer ever recommend this shop.

Fast oil change, great price, cool dudes. Going here for my oil change from now on. (:read more

Like most of the other one star reviews, making an appointment means nothing to these guys. I…read morearrived 20 mins early for my alignment appointment. After an hour and a half I noticed my truck was still out front. They kept telling me "Your truck is next up". I asked "what happened to my 2p.m. Appointment ? They said afternoons are super busy. I asked "Then why make early afternoon appointments?" Their response...."can you do mornings?". I burned 90 mins for nothing. Never again.

This location is AMAZING. I had an alert for tire pressure. Andres, quickly greeted me as I come…read morein and let me know he will be with me once he was done with his existing customer. Acknowledging me when I first came in, was a big plus for me. That is a lost art in customer service these days. As promise once he was done, we immediately went to my car. I let him know what was going on & what I had experienced. He explained there could be a variety of reasons, but stated he will look into it right away and advise me to sit in the waiting area while he checked on my tires. After a short while later, he came to me explain everything. He did such as adding air to my tires explained.Sometimes they fluctuate with weather changes and recommended a possible wheel alignment, if the problem persists. His patience and kindness with me stood out more than anything so I felt compelled to write this review

Went to discount tire on Broadway in El Cajon, to have the tires on my Dually rotated. I had…read moreappointment and they had me in and out in and hour and 20 minutes. There were several places that I priced tires at before settling on Discount. Today I am glad I did. Not only were they the best price even over Walmart by $120. But they did NOT charge me for the proper rotation of the tires. Even the dealer only rotates from one side to the other. Discount diamond rotated them. I have after market wheels and they needed to unmount, remount and balance all 6 tires at no charge since I bought them at discount. It's worth the research.

We brought our car in for a routine oil change and rotation…read more After they got started, Josh, the manager, called to tell us that there was a special canister from the manufacturer for the oil filter required. He not only ordered it but comped us the extra charge a lesser shop no doubt would've stuck us with. Though it took a while for the special part to get to the shop, we're glad Josh didn't simply send us to the dealer, reschedule the appointment or even charge us extra. We'll be back for future service!

I wanted to give a special thanks to Joshua (Josh) at this location for exceeding my expectations…read morewith the alignment service for my GLK. The location is clean and comfy with ample parking (and a lot to do in the area in case you wait from Panera to Marshalls and a mall across the street). Service was prompt and as soon as I entered the location, it took only moments before I was greeted and assisted. The entire staff was great! However, specifically Josh, the manager, went above and beyond to make me feel like a valued customer and explained things in detail and efficiently. Great price, great quality and I will only use this location moving forward thanks again Josh!

I hit something on the expressway that bent my drivers side front wheel on the inside lip causing a…read moresmall leak. After a Google of "bent wheel repair" I got several places and simply began calling the closest to me. I had to provide pictures of the damaged wheel so I removed the wheel and took several pics. After providing pics with details to several local wheel repair shops I was quoted a high of $450 and low of $200. AFW was actually recommended by a guy I called, because he only repaired wheel rash, not bent wheels. On AFW's website, I scheduled an appointment and though I did get an email confirmation, I called the morning of the appointment to confirm if they have a pickup service and if I can drive in or have to bring in the wheel. No pickup service. I only had a slow leak, so I was able to drive in and they removed the wheel for repair. Everyone I spoke with there is very friendly, answering all my questions concisely. The shop can be a little difficult to find as their main entrance is on the side, not visible from the street. It's a much larger shop than I expected with hundreds of wheels neatly stacked on shelves. There's a small lobby and waiting room, but after being told approximately how long it would take, I took a walk down the street to the Omelette Factory Santee. BTW, good food and super friendly staff AFW kept me informed of everything, from the time they started on my wheel, their assessment, an estimate and how long the repair will take. Approx 2-hours for my wheel damage. In short, American Wheel Factory is professional and absolute experts at their craft. My wheel is good as new and they were the least expensive. I highly recommend!

I can't recommend American Factory Wheel highly enough. After I hit a bad pothole, I took my car to…read morethe dealer, who never actually figured out what was wrong. American Factory Wheel diagnosed it correctly right away. Turned out I had two bent wheels and a third that needed balancing, and they repaired all of it expertly. These guys genuinely know their stuff. They're the real experts, which is exactly why they came so highly recommended, including by high-end performance shops that don't send people just anywhere. Darren in the front office took impeccable care of me. I was in and out in a few hours, and the waiting room made it easy, comfortable and with solid wifi so I could actually get some work done. One thing that stood out before I even walked in: the owner, Josh, posts great videos walking through the repair process. That kind of transparency builds real trust and confidence. You know what you're getting before you hand over your keys. If you've got wheel damage, skip the guesswork and go straight to American Factory Wheel.

Great customer care, plenty of different tire brands to choose from, and timely service! The…read moreservice manager, Joshua, has been very helpful in getting me the best tires for my car within the budget I was happy with! Joshua is a great asset to this local Firestone store in Santee! Very friendly and knowledgeable guy who always goes the extra mile to help customers! I wish him all the best and hope he gets to stay at this Santee store (92071) for years to come! He was able to get the best tires at the price, which I was totally happy with for my 2014 blue Mustang!

The Good: Points for being fast. I replaced four tires and got wheel alignment for a little over…read moretwo hours. Some understanding during our communication when I pointed out a price discrepancy. The Bad: Nickel and diming. I've been going to Firestones since 1999 and every location I've gone to just applies all the active, applicable coupons. No games. It's why I've kept coming back even though the prices have steadily gone up (it's gone up to $270!). This location did not do that. I bought 4 destination tires, which has a coupon for a $70 discount. Because I spent over $600, another $100 was deducted. Because I bought the wheel alignment, there was a coupon for a $40 discount. Total discount: $210. Josh initially applied only a $40 discount to the tires. When I showed him the $70 coupon, he was about to say something but ended up just applying the the $70 coupon. He then indicated that he applied the extra $30 off. When I picked up the car, I was told I would get an email with the invoice and Josh indicated again that the extra $30 was applied. The following day I called for the invoice and saw the invoice only reflected $180 off. I called Firestone and spoke to someone who put me on hold for about 10 minutes then transferred me to Josh. When I pointed out the discrepancy, he stated that he applied the extra $30 discount by removing a TPMS Valve Kit charge, which was $30. There was no reference to this TPMS Valve Kit Charge on the invoice. I told him that this was not reflected anywhere on the invoice and asked how a customer would know that there was an accurate deduction when there was no reference to this charge that was removed and instead said a $180 discount was applied. When I asked why he applied the $40 coupon instead of the accurate $70 coupon, he did not have an answer and just said he would send a different invoice to show what he did. Josh then emailed a separate invoice that looked like it was made on the spot that applied two "PRT-DISC Customer Expectation Discount (Promise not met)" discounts totaling $140 and the TPMS Valve Kit Charge for $28 ($7 for each tire), which was not discounted and therefore made the invoice $30 higher. I thanked him for the explanation but noted it caused me to waste my time because he never explained what he was doing in the shop or on an invoice and I, instead, had to call because it looked like I had been cheated $30. He replied that he hoped he would get the benefit of the doubt that he was being honest and I responded that this isn't a reflection of my thoughts on his character but no one gets the benefit of the doubt. We're strangers making a transaction, this is why invoices exist. He then said he had to do it this way because could not apply the correct $70 coupon because he had already entered the $40 coupon in the system and that he went above and beyond for me. I explained he didn't do anything more than he was supposed to do: apply the applicable discounts and accurately process the transaction. If we're being 100% accurate, he didn't do these things or even explain what happened until I called, which is why I wasn't happy with the experience.

Whilst driving to San Diego in summer's heat, I found myself blissfully lost in the consumer…read moreparadise my country has gone to such lengths to ensure is at the grasp of my fingertips. My phenomenally high powered A/C made the scorching heat outside seem laughable. The size of the cup of soda in my cupholder was once banned in New York City. Meanwhile my massive vehicle burned quantities of gasoline that would make life immeasurably more difficult for generations to come. Nevertheless, I pushed on. I accelerated harder, I turned up the A/C and I took another sip of that sugary soda. I was on top. There was no limit. I was king. I was going to arrive in San Diego on time, ice cold, and with blood sugar levels through the roof. Suddenly I saw a warning light appear on my dashboard display indicating that my tire pressure was low. My illusion of being in a consumer paradise fell before my eyes like Icarus, son of Daedalus, fell from the sky when he flew too close to the sun. I was going to be late. I started questioning who I was and my values. Why didn't I budget more time to arrive? Am I becoming my father? Would I ever go back to school? Things could never go back to how they were before that dashboard warning light came on. Turns out I had a slow leak in my tire. I looked up this place online and was amazed by how quick the service was. The guy working was also super friendly. The price was also super reasonable. I highly recommend this place.

Went here for an estimate. Amazing service. Toby went out of his way to find me tires. When he…read moredidn't have what I was looking for, he referred me to another place who would be able to take care of me. Extremely helpful and honest.

Yes just as bad as the other reviewer. Brought my in for simple tires and all of a sudden I need…read morethousands of dollars of work. Pretty sure they caused the problem. 0/10 would not recommend. So they have multiple business listings on Yelp probably to distract you from the negative reviews

Called the day before and was given a price on a specific tire. Was also quoted for an alignment…read moreand the prices seemed right. Took the truck in and left it for them. They installed the wrong tires. They said we needed $1900 worth of bearing and king pins to be replaced to do the alignment. They also put two big dents in our hubcaps when the put them back on. We took the truck to another mechanic for a second opion and was told there was no "play" in the pins or bearings so they did not need to be replaced. We were going to replace 6 tires on our RV but we won't be bringing anything to them now.

So my old tire finally cracked and I came home from a long weekend to a leaking tire that my…read morehusband assured me couldn't be repaired. Like I said, I'd just come back from a long weekend and didn't have a lot of extra money to throw at new tires so we decided used was the way to go. Thanks to Yelp, I found and called One Stop Tire. I have sort of special tires so I was pleased when she told me they had them available and for half the price of new. I arrived as soon as they opened and was out and on my way to work 30 minutes later. My tires cost $120 each new, but I paid $60 for a practically brand new Pirelli. My husband was proud of me. Tips: * Just pull around to the back and the office is right there. Don't bother parking in the front unless they're really busy and tell you to. *Bring some cash so you can tip the guys putting the tires on. * If you need a tattoo, ask the cashier. She's opening a tattoo shop in El Cajon!

Excellent service and value! I've been coming here for years. I am never disappointed in the…read moreservice , professioalism, and accuracy.