1. Firestone Complete Auto Care

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El Cajon, CA

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Firestone Complete Auto Care

3.5 (85 reviews)
Closed • 7:00 am - 6:00 pm

Services - Firestone Complete Auto Care

Tire Pressure Monitoring System repair

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Osama B.

Worst service possible! I took 4 tires & rims to be mounted on the rims then to be placed on my car. Manager tells me that they are a bit busy & in order to not wait around to leave the rims & tires so they could mount them and balance them before swapping out the tire sets. I leave for an hour only to come back & see 5 techs twiddling their thumbs & guess what? No tires where mounted in the rims! This was at 4:15pm & he promised me that they would be done by 4:45. I tell him I'm not happy at all, I tell him to give me back the tires & rims & that I'm taking my business elsewhere, he then tells me that I signed a contract with them & that they have to do them, now he's holding me hostage for my items! To which my response was that if I'm staying he's doing the work at a discount for lying to me & telling me that the tires would be mounted by the time I got back! So now I'm looking at 5 techs all trying to figure out how to raise my car on the lift( my vehicle is lowered) all he had to do was screw down the pads on the lift arms, over inflate the tires or just use a normal jack! Instead I got 5 techs looking like monkeys trying to put a cylinder in a square! Plus they put 3 of the tires facing the wrong way in the rims! (see photo) Never had such a bad experience at a garage ever! The manager there is incompetent! He lacks people skills & I don't even know how he's a manager!

Couple of photos. This is what I get for not doing my own service on my truck.  This locations workmanship gets 2 thumbs down for sure

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9 years ago

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Review Highlights - Firestone Complete Auto Care

“Andy, Jose, Jeremy, Joey and all the guys there are terrific in their jobs; very friendly and very professional.”

Mentioned in 7 reviews

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People searched for Tires 10,732 times last month within 15 miles of this business.

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Supreme Auto Repair - 2021 BMW M4 COMPETITION for an ADAS CALIBRATION

Supreme Auto Repair

(230 reviews)

Cajon Heights

I highly recommend this business. This is my first car and I knew nothing about maintenance on a…read morecar. I don't even know that you needed to get your tires rotated every so often so I ended up buying 4 new tires earlier this year due to them all being bald... ANYWAYS they took real good care of me there, I called when they opened and was told that they take walkins but it's also better to make an appointment just in case. Showed up, filled out some simple paperwork and was in and out within 2 hours. They explained to me with a break model showing me how bad they were and how my rotars had damage as well. After that conversation I requested to see the breaks and rotars that they had removed and he said yes. They were very low and barely there . When it was time to pay I asked if they had military discount and they do. They apply it to the service fee but the entire thing. Nice 10%. He also provided me a copy of my receipt and explained everything that was on it to me. He was very kind and patient. I wish I had his name, all I know is that he's bald and light skinned.

Supreme Auto Repair in El Cajon is outstanding! I recently needed the brakes and rotors replaced on…read moremy 2014 Dodge Charger. After calling a few different repair shops, I spoke with Amanda at Supreme Auto Repair. She was friendly, professional, and knowledgeable, and her excellent customer service is what ultimately convinced me to bring my car in. When I arrived, I met Lejon, who was equally welcoming, attentive, and helpful. The pricing was very reasonable, and the service was excellent. After the repair, I noticed my emergency brake wasn't working properly, so I brought the car back. The team immediately took the time to inspect it and corrected the issue without any hesitation. It turned out to be a minor adjustment to the brake pads, and they handled it quickly and professionally. A special thanks to Mark for getting everything taken care of and making sure my car was working perfectly. It's clear that this team genuinely cares about their customers and stands behind their work. I highly recommend Supreme Auto Repair to anyone looking for honest, reliable service and exceptional customer care.

Sams Quality Auto Care - Another busy day at work

Sams Quality Auto Care

(97 reviews)

Cajon Heights

I had my clutch replaced by Sam. He is honest, easy to work with, fair prices, and all around nice…read moreguy. I recommend them and will be using them again for future automotive work. He was able to get me in last minute and got the job done correctly in just about 4 hours. The price quoted was about half what the other guys were asking.

They were the 1st company to reply on my project on yelp and by the 1st hour. With a flat rate and…read moreto the point. Others took days, or asked me to show up before coming with a price. And also their prices were a lot cheaper than others. I'm the kind of person who takes service seriously so I made sure to do my research around 5-7 of them and even their reviews. Although location they were the furthest out of mine, El Cajon , I went for it for their dedication, rates and even they check on me again days after while I was waiting to make a final decision. When I showed up to the place I got a bit nervous cause their spot seemed like a flee market of a group of mechanics all together and their own expertise areas, but also kinda amazing you can find all of there at the same spot. But they were really nice, honest and direct with what they could do and quick too. The lady in charge of the appointment and admon was amazing., explained the procedures, the tinning and I felt secure and that I could trust these hard working-honest people. Usually I wouldn't even write down a review but thought I'd make it easier for the next person would is in the same spot I was before making my mind. And also credit to those to deserve. It.

SoCal Suspension - 2012 Dodge Ram 1500

SoCal Suspension

(301 reviews)

Cajon Heights

I was looking to do a lift kit on my Toyota 4Runner. I called around to get quotes. Most mechanics…read morewanted me to bring the truck in before giving any prices. Ryan gave me a quote straight and simple, parts and labor. I brought the truck in and waited for it. The waiting room is like a man cave, haha. They specialize in suspensions and it shows. I needed new strut mounts. I appreciate that they showed me the old ones to show the worn condition versus just telling me. I was expecting some parts to need replacement. Prices were fair. Very happy with the outcome. I didn't want anything over the top, didn't want to go with any cheap spacers, yet didn't want to overspend. Happy with my Bilsteins.

I recently had upgraded coilovers installed on my Ford F-150 by So Cal Suspension, and overall, I…read morehad a pretty good experience with this shop. Their pricing was competitive compared to other quotes I received, and while the job wasn't completed especially quickly, the turnaround time was reasonable and within what I expected. The main reason I'm not giving 5 stars is that several of my gloss black lug nuts were heavily marred during the installation and will likely need to be replaced. My wheels and tires had been installed just two days earlier, and I specifically paid extra for those lug nuts, so it was frustrating to see them damaged almost immediately. The suspension work appears to have been done well, but I wish more care had been taken to protect the wheels and hardware during the process. Other than that, the experience was positive and I'd consider using them again.

Firestone Complete Auto Care - tires - Updated October 2026

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