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    Firestone Complete Auto Care

    3.5 (85 reviews)
    Closed 7:00 am - 6:00 pm

    Services - Firestone Complete Auto Care

    Auto diagnosis or inspection

    Auto maintenance

    Auto fluids and filters maintenance

    17 More Services

    Oil changes

    Auto wheel alignment

    Auto repairs

    Auto battery or electrical system repair

    Auto brake repair

    Auto engine repair

    Auto HVAC repair

    Auto transmission repair

    Auto wheel and tire repair

    Routine automotive maintenance

    Transmission leak inspection

    Tire balancing

    Tire installation

    Tire repair

    Tire rotation

    Tire Pressure Monitoring System repair

    Wheel alignment

    Firestone Complete Auto Care Photos

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    Recommended Reviews - Firestone Complete Auto Care

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    Reviews With Photos

    Osama B.

    Worst service possible! I took 4 tires & rims to be mounted on the rims then to be placed on my car. Manager tells me that they are a bit busy & in order to not wait around to leave the rims & tires so they could mount them and balance them before swapping out the tire sets. I leave for an hour only to come back & see 5 techs twiddling their thumbs & guess what? No tires where mounted in the rims! This was at 4:15pm & he promised me that they would be done by 4:45. I tell him I'm not happy at all, I tell him to give me back the tires & rims & that I'm taking my business elsewhere, he then tells me that I signed a contract with them & that they have to do them, now he's holding me hostage for my items! To which my response was that if I'm staying he's doing the work at a discount for lying to me & telling me that the tires would be mounted by the time I got back! So now I'm looking at 5 techs all trying to figure out how to raise my car on the lift( my vehicle is lowered) all he had to do was screw down the pads on the lift arms, over inflate the tires or just use a normal jack! Instead I got 5 techs looking like monkeys trying to put a cylinder in a square! Plus they put 3 of the tires facing the wrong way in the rims! (see photo) Never had such a bad experience at a garage ever! The manager there is incompetent! He lacks people skills & I don't even know how he's a manager!

    Couple of photos. This is what I get for not doing my own service on my truck.  This locations workmanship gets 2 thumbs down for sure

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    9 years ago

    Awesome service! This place is run like a well oiled machine! I've had nothing but great service.

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    10 years ago

    Went there because I had a flat, they were fast and got the work done in about 30 mins. They didn't seem to have many discounts or such.

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    Thank you for choosing Firestone, Ryan!^Kristyn

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    9 years ago

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    Page 2 of 3

    Ask the Community - Firestone Complete Auto Care

    Review Highlights - Firestone Complete Auto Care

    Mark was well informed and very helpful and let me know if a sale coming up so U could get my back tires as well!

    Mentioned in 7 reviews

    Read more highlights

    Precision Tune Auto Care

    Precision Tune Auto Care

    (385 reviews)

    I had an amazing experience here ! They got the job done so fast in 30 minutes there also super…read morefunny and very nice !!! Lady at the front counters computer system wasn't working but she still made it work for me very thankful will be coming back for my next oil change !

    Came to Precision in El Cajon to finally use a promo voucher my husband purchased for me to get my…read morecar oil changed. Upon walking in, I was pleasantly greeted by the front desk staff, which I appreciated. They were friendly and professional from the start. I was asked if I was there for tint service, and when I said yes, I was informed that they weren't able to work on my car that day. Apparently, an employee had recently walked out, which has impacted their staffing and ability to complete as many vehicles as usual. I was told they're currently operating on a first-come, first-served basis in the mornings only and are not accepting scheduled appointments due to being short-staffed. While I understand that staffing issues happen, it definitely left me unsure of what to think -- especially since we purchased a promo voucher with the understanding that I'd be able to use it at my leisure. Unfortunately, mornings don't work for my schedule, so now the value of that voucher feels a bit limited and of very little value. I left disappointed but not upset. The staff was kind, and I do appreciate the honesty. I'm willing to give them another try and see if I can make it in earlier one morning. Hopefully things smooth out for them soon because customer service-wise, the initial impression was good -- it's just the availability that needs improvement. I'll give an update when I get my car. Serviced to inform you of the care service.

    Firestone Complete Auto Care - tires - Updated May 2026

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