This location is AMAZING. I had an alert for tire pressure. Andres, quickly greeted me as I come in and let me know he will be with me once he was done with his existing customer. Acknowledging me when I first came in, was a big plus for me. That is a lost art in customer service these days. As promise once he was done, we immediately went to my car. I let him know what was going on & what I had experienced. He explained there could be a variety of reasons, but stated he will look into it right away and advise me to sit in the waiting area while he checked on my tires. After a short while later, he came to me explain everything. He did such as adding air to my tires explained.Sometimes they fluctuate with weather changes and recommended a possible wheel alignment, if the problem persists. His patience and kindness with me stood out more than anything so I felt compelled to write this review read more

Went to discount tire on Broadway in El Cajon, to have the tires on my Dually rotated. I had appointment and they had me in and out in and hour and 20 minutes. There were several places that I priced tires at before settling on Discount. Today I am glad I did. Not only were they the best price even over Walmart by $120. But they did NOT charge me for the proper rotation of the tires. Even the dealer only rotates from one side to the other. Discount diamond rotated them. I have after market wheels and they needed to unmount, remount and balance all 6 tires at no charge since I bought them at discount. It's worth the research. read more

My first appointment with this shop was on 10/7/2026 I called and spoke to John and he was very nice and friendly and told me my tires were in stock. I told him I was at John's Automotive and that I would be there shortly. He said no problem. I will get you in immediately. I get there and John went to lunch and Another employee took my keys, and that was it. I sat there for about 40 minutes and finally went up to the desk and asked what the problem was, the employee said that there were customers ahead of me, which I understand, but I was told that I would be taken right away when I got there. After the employee told me very rudely, I have no control over what John promises. I left very upset. When I got home, I had called John and told him my experience and he asked me to give him another chance, which I did. He told me to be there back at the shop at 7:45 in the morning, which I was there at 7:20 and once again I got let down. I just got off the phone with him and his excuses because we have other customers ahead of you which I understand but that's not what I was told. He told me to be there at 7:45 but booked my appointment at 9 AM. So he expected me to sit there from 7:45 to 9 AM and then get my tires done when he told me to be there before the shop opened and he would take me before any customers got there. Then I get a phone call this morning telling me I missed my 9 o'clock appointment and I told the guy that I did not have a 9 o'clock appointment. I had a 7:45 AM appointment before the store opened. I highly recommend this Discount Tire store work on their customer communication because John asked me to give him a second chance and I did but now I am going to Firestone and will be returning to Firestone because of this lack of communication that Discount Tire has with their customers!!!!!! Poor customer service and lack of communication!!!!!! You all should be ashamed of yourselves!!!!!! read more

Great service! Jose helped replace my tire sensor! And it was easy and pretty fast! Highly recommend! I also appreciate their waiting room with AC during this heat wave. read more

I had my tires replaced here about a year ago, and recently I got a nail in one of them. I sent my girlfriend in to get it patched, and she was told it would be a 2-3 hour wait just for a simple nail repair. After waiting that long, they ended up saying they couldn't patch the tire because the tread was too low. The tread is clearly still good--well over 50% left--so the explanation didn't really make sense. The service was frustrating and felt like a waste of time for something that should've been a quick fix. Only reason I'm giving two stars instead of one is because the manager did step in and apologize on behalf of the employee she was dealing with. read more

Luis, Carlos and the gentlemen who work at this DT were amazing! I had a tire rotation with the purchase of my tires so I scheduled an appointment. I was out in less than 30 minutes. When the notification came up on my car a day later regarding the tire pressure being low, I brought it right back. Luis used his expertise to put the pressure at the right settings and even educated me why it happened. Great customer service! read more

I had a slow leak and indicated i needed to go to work so couldn't wait long John was kind enough to make the process easy and fast. Thank you John you have a wonderful team. Thank you for making this painless. ;) read more

I had such a great experience at Discount Tire in El Cajon! Store manager JC Garcia took amazing care of me and my 2015 F250. I was treated like a princess from start to finish, and the whole process was faster than my walk to grab coffee. The staff was friendly, professional, and efficient. Now I'm covered at any Discount Tire location, which gives me peace of mind--especially since I need to get these tires rotated every 5,000 miles. Highly recommend this location and JC's team if you want outstanding service and a smooth, stress-free experience! read more

We were embarking on a 2000 mile trip to deliver a friends car and found a tire with low pressure. We stopped by the shop right at opening and a young gentleman checked our tires and found a nail in one. They immediately fixed the tire and got us on our way! Very helpful, kind and quick! Thank you! read more

At 27,211 miles I purchased 4 Yokohama advan sport tires for my car that came with a 65,000 mile warranty and I added the replacement warranty if tires go below 3/32nd tread for full replacement within 3 years on 9/7/23. However, since September 2025 I have been given the run around by Discount Tire and the store manager John. In September John offered to replace my 2 front tires and charge me for rear tires. However all 4 tires per Lexus El Cajon are at 3/32nds and need replacement. my vehicle was at 52,000 miles on 9/15/25 which under warranty should be covered in full. The reviews online show that these tires are defective and unsafe to drive. The latest response that I received from Discount Tire through the better business bureau is that someone from management will reach out to me. But no one has and better business closed their file. YELP PLEASE HELP!!! read more

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Fast efficient friendly satisfying work same day appointment I will recommend them. Price is good too

Discount Tire has always been my place for tires. Everyone is always helpful and doesn't try to upsell you things. I have been going to discount tire for years. If you just need your tire pressure checked they will do it for free. read more

Discount Tire - Parking lot of discount tire & the sign. I was trying to get the sign. - Tires Near Me - El Cajon, California

Jon is the man as usual, I have four cars that I bring here and have been a customer for 40 years. Jon is the best, super friendly and professional and takes personal care of me every time. Thank you. read more

I had to go twice in one week and both times employees were helpful and seemed friendly. I know the wait can be backed up which can be a drag but it seems like they were getting cars in and out as quick as they can with the sheer volume they receive. Thanks again. read more

Called the store and spoke with Jeremy. I was looking for falcon wildpeak all terrain tires for my Tacoma. They happen to have it in stock but was holding it for someone who didn't show up. He told me to come on in and had my tires installed within 2 hours of my call. Also received a 10% discount for being a AAA member and another 8% off for using their credit card no interest for 6 months. Out the door for about $1100! Can't beat that for all terrains! I'd come back again and recommend these guys. Customer service was spot on too. read more

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I drove into Discount Tire Company yesterday, January 26, 2026 and was met by technician, Luis. He was very helpful, courteous and gave me a good tire pressure gauge that I needed and even checked the tire pressure on all 4 tires and didn't even charge even though I offered to pay him. This is how all businesses should treat their customers. I have purchased tires in the past and plan to purchase tires from Discount Tire Company in the future. Great people and service :) I give at least a 5 star rating :) read more

Great customer service and knowledgeable professionals. Discount all the way. This location especially.

Dear Discount Tire Customer Service, I am writing to express my disappointment and frustration with the service I received at your El Cajon location on Broadway on Friday, July 18, 2025. I brought in my son's vehicle, a 2025 Honda Civic, due to a flat tire. I informed the staff member that I suspected there was a nail in the tire. After waiting over two hours, I was told there was nothing wrong with the tire. Despite what I clearly saw, the technician dismissed my concern and said they found no issues. The following day, Saturday, July 19th, the tire lost air dramatically again. I took the vehicle to another local tire shop on Greenfield in El Cajon. They immediately confirmed that there was indeed a nail in the tire, and I documented this with photos and videos. I returned to the Discount Tire location to speak with a manager, but the sales associate said no manager was available. I explained what had happened, and he checked the system and insisted again that nothing was wrong with the tire. His tone and response made me feel like my concerns were being brushed off. When I saw the same staff member who had originally helped me on Friday, I reminded him that I had clearly pointed out the nail. He had no response and simply looked at me without saying anything. To make things worse, when I first came in on Friday, instead of focusing on addressing the issue, the staff seemed more interested in selling me a tire warranty and suggesting I replace the tires - even though the car is brand new. This felt like an upsell tactic rather than a genuine effort to help. I am a businessman, and I do not appreciate being treated this way. I believe in honest service and treating customers with respect - something that was clearly lacking in this experience. I'm especially concerned for young drivers or those who may not know much about cars and could easily be misled. I still respect Discount Tire as a company and have had positive experiences in the past, which is why I am so disappointed. I urge you to better train your employees not only on tire inspections but also on ethical customer service. A good business earns money by providing honest, quality service - not by pressuring customers into unnecessary purchases. Thank you for taking the time to review this complaint. I hope it leads to improved service and accountability at this location. Sincerely, [Mike Jajo [9285803003] read more

Definitely the best DT location I've been to. They are friendly, professional, and quick. DT had a Labor Day sale so I ordered a set of tires online and had them shipped to the store, then scheduled an appointment to install them on the day of arrival. My tires came in 2 days earlier than expected and they called me to ask if I wanted to get them installed earlier. I declined, but had free time the day before my appointment so I decided to go in. They took me in no problem and got me out in less than an hour. Later that night, my TPMS light went on and my truck wasn't recognizing the sensors so I brought it in the next morning. There was a small line, but it moved quickly and when they got to me they assessed and fixed my problem in less than 15 minutes. This will always be my go-to location for my tire needs. read more

Discount Tire - Toyo Open Country R/T Trail Tires. Very smooth and quiet ride compared to the Ironman mud tires I had on previously - Tires Near Me - El Cajon, California

The staff is friendly and professional. They always take great care of my car and have twice repaired nails in my tires at no cost.

This is my #1 spot to get my wheels serviced. They have Excellent service. Decent prices along with the free fixes for flats and overall I'm very satisfied with this location. I've been there for new tires & Flats. Sometimes the wait times are a little long but I just go for a walk around or Cajon lol... Thank you! read more

adan at discount tires in el cajon was very helpful , thank you for your great customer service !

I've come here so many times now and every single time I've gotten prompt, excellent service. Everyone working here is enthusiastic, responsive, and most importantly, knowledgeable. They give me options for tires and wheels within my budget, plus give me quick info on what tires may work best for my needs. Thank you so much for always taking such amazing care of me, my partner, and our cars! read more

Came in on Monday 1/23 and spent $300 for two new tires. Went home. Came outside a few hours later to get dinner and BOTH of my new tires are completely flat. Now I have to miss work to go back into Discount Tire for them to fix it, which is going to cost me another $400 to $500 in missing pay. (I work for myself, I dont get PTO). So now I'm out nearly $800 for two tires. Y'all are tire guys. That what you're suppose to be pros at. They send you to tire college but apparently they werent there the day they showed you how to fill and balance these things. How do you mess this up? read more

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Still the best prices in town, and as long as you schedule an appointment, your time at the ship will not take long. Just overall as long as I have been in San Diego, since 1988, Discount has been the best. But like everything, prices are rising. read more

I was able to purchase my tires and Make a Next Day Appointment at 8:15AM. The app Text messaged me to confirm my appointment the night before and day of my appointment . I arrived at 8:15 and the bay looked full to me. Someone greeted me right away and was able to get my car back in the bay right away. I was quoted an hour, which is already phenomenal because I had to wait for it. They were able to get me in my car driving away by 8:45AM. In 30 minutes they replaced all 4 tires including Mounting and Balancing. Everyone was super helpful and Nice. I really appreciate good customer service these days. When it comes to car issues yo I never know what a nightmare it might be. EL Cajon Discount Tire took away those worries and made it a very pleasant experience. I was also able to get 4 all season tires for 300$! That's a killer deal. I recommend you come here for any tire and wheel needs. I will definitely be a return customer. read more

Discount Tire - My new tires without a huge hole in them. - Tires Near Me - El Cajon, California

Nail in tire 4pm on a Saturday and I walk in. There were over 10 people in the shop but they took my SUV in right away. They closed at 5pm and they managed to get everyone taken care of. Excellent work ethic here. Two people in front of me also had nails in their tires and the workers found an extra two nails in one of the other customers car. These guys go the extra mile with no attitude. They were even nice to an elderly woman who came in almost at closing and they brought in a soft chair for her and told her to sit inside where it was warmer. Aww! These guys work hard, very professional, keep the sitting area immaculate with hand sanitizers available. They take the time to answer concerns and explain issues. They don't pressure or try to upscale you. I was very impressed by the staff. Well done fellas! Mel M Yelp 20-61 read more

Discount Tire - Very clean following Covid protocol - Tires Near Me - El Cajon, California

On my commute home from work, my tire pressure light came on, didn't think much as this happens often as the weather fluctuates. Went straight home, my car was sitting for 10 minutes max, got back in my car to drive to put air in it and noticed I could hear that I was driving on a flat. Got out and looked at the flat and saw a nail in my tire. I immediately drove to discount tire to have them patch with only 10 minutes until they close. Got there with only 5 minutes to spare but they weren't able to check me in until after closing time. They STILL graciously still took me and fixed my tire. Couldn't appreciate them more!! read more

Excellent Customer Service! Kyle was very helpful and knowledgeable about new tires and windshield wiper replacement. I highly recommend. Kudos to the entire Discount Tire Team, especially Byron and Kyle. You all rock! read more

Discount Tire - Kyle checking my tires. - Tires Near Me - El Cajon, California

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Got their early and they were fairly busy. I am handy caped and access was easy. The counter people were just OK with service. I was advised to wander through a long parking lot and perhaps find my way back to have access to the pressure check lane. I know it is a "free" service but I have a problem driving around an entire massive parking lot to access this "service"! I gladly gave the nice man $5.00 for his help. One of my friends was badly injured in a parking lot and I really don't like being routed through them!! read more

Been coming back here for 11 yrs now. I gave them good reviews for the past years, and I'm still giving them an A+ and 5 stars. Never falter for their good service and for an awesome people. In particular with Jose. Thank you for today. Awesome service young man! read more

I got to give it up to Discount Tire. This is one consistently good company, all the way from Utah to California. I first utilized Discount Tire in the early 2000s when I was stationed in Utah, and have used them all over Southern California ever since. And they have always done me right. I don't have to worry about them scratching my wheels or doing some kind of noob tomfoolery. Prices are transparent, right on the website and usually very competitive. I recently acquired a used Mercedes GLC 43. The previous owner had put the cheapest tires he could find when it came to replace the front tires. So I took a gamble and purchased a used set through Ebay. Turns out that the gamble paid off because I got them for a steal of a deal and they were in great condition. I brought them over to Discount, and David and the crew installed the tires flawlessly. I expect nothing more and nothing less from this company. Only several days later, I hit a curb in a moment of empty minded foolishness, and one of the new (as in just installed) front tires developed a weird distorted protusion in it, something I had never seen in a tire before. I brought the car over to him, and he told me that unfortunately it was an impact bubble and the tire had to be replaced. I was dismayed but told him to go ahead and get a replacement ordered. He had a new OE tire shipped in and on the car in less than 24 hours. Now that is what I call skills. It sucked to have to replace the tire I just got, but David and the crew at Discount made it as smooth and painless as it could be. Thank you gentlemen! read more

Discount Tire - Hit a curb, created impact bubble! A costly, 400 dollar to rectify bubble.... - Tires Near Me - El Cajon, California

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Had a screw in my tire. Fast and Amazing service. In and out in under an hour! Definitely recommend!

Professional service and dedication to making sure your safe on the road. Glad to reply on an amazing team.

Fantastic service. Help me get spacers for my 74 ghia from cip1. They went above and beyond helping trouble shooting the rubbing issues i got from cip1. They even gave me free lugs cause the ones cip1 sold me were too long. Discount tire you know have a life long customer. Thank you read more

I've used discount tire several times for tire replacements and they have always been great. This last time they went above and beyond and provided a wheel lock key. Thank you very much for your help. read more

Just purchased chrome Raceline rims and BFG all-terrain KO2 tires. Love the products. Jose was the person helping me. He's extremely professional and knowledgeable. I'll come back here for sure. read more

Discount Tire - Tires Near Me - El Cajon, California

I noticed a bubble on my front left tire. Hell of a bummer going into the weekend. I've went to Discount Tire in another state and I thought I'd give them another try. I even compared prices vs Costco and Discount Tire's was $50 cheaper. I tried signing up online but it was giving me hell so I called. Eddie picked up and I told him what I wanted. When I got there the wheels I had picked out wasn't in stock but Eddie recommended another brand which was better than I picked out and it was still in my price range! I was told I would get a notice via text and it would take about an hour. All in all it was a really great service. As busy as Eddie was, he was really easy to talk to, straight forward and just great customer service! I appreciate you and the guys in the garage! read more

Crazy how even a good employee can't help this corrupt mess of a business. Reply to this with your empty words all you want. Just a good show for people to watch and be fooled into lol. Except I'm sure no one's really fooled by your empty comments of helping the same thousands of reviews.. Obviously it's only a show if it keeps repeating itself. Please wake up people. We have to spend our money on things that SUPPORT US, not exploit us. Or we'll keep being exploited read more

Bought tires from them about a month ago which had way too much air and the balance was crazy off on all 4 times came back with no receipt cause I tossed it and they couldn't find my receipt with my phone number so not only did they not put my purchase in there system but they put way too much air and balance was way off for ALL tires and expected me to pay for they're mess up so I took my business elsewhere since they can't do the only job theyre supposed to do read more