The team at Evan's Tires is wonderful! I was able to set up an appointment online for the following day, and the service to my vehicle only took about 1 hour, even though they didn't have the lug nuts I needed on site! They were really transparent with me when I got there and they told me that they didn't have the Lugnuts for my Jeep on site and they were going to call to their other site across the street to see if they had any. They told me they would bring some over and check if they would fit and we would go from there. Everything went really smoothly. And when I told them I was going to call an Uber so I could go back home to check on my dogs. They kindly called an Uber on my behalf. They also did a complimentary detailed inspection and told me about a few things that I can look into repairing in my vehicle in the future. They even gave me an estimate for the cost of the future repairs. The only thing I got done today was replacing 20 swollen Lugnuts on my Jeep. On Reddit I saw that it typically costs about $300 to get them all replaced and here. I was able to get them replaced for about $250. It's always nice to get a good deal. The man who helped me was really friendly from the moment I walked in the door and I really appreciate it. The customer service and pricing are great here. I'll be back for the other repairs in the future. read more

This was the worst experience I've ever had when having my vehicle serviced. I came in with a Groupon for an oil change package that included: - Fully synthetic oil change - New standard oil filter - 50+ point courtesy digital vehicle inspection - Disposable fees - Lube chassis and top off fluids I had a 9AM appointment, which I mentioned to Rendon Durazo at the register when I arrived. I was told there would be a two hour wait because several other vehicles had arrived around the same time. This was frustrating because I had a scheduled appointment, and the Groupon stated that the wait could be up to one hour. I asked Durazo if they allowed double booking because I couldn't understand how multiple customers could have appointments at the same time. He confirmed that they do double book appointments. Since I had already arrived and had no other option, I agreed to wait. Fortunately, the actual service took a little over an hour, which was better than the two-hour wait I was initially told to expect. Unfortunately, the problems continued after the service was completed. I checked under the hood before leaving and noticed that neither my coolant nor windshield washer fluid had been topped off. I went back inside and notified Jose, who sent the mechanic out to speak with me. I explained to both of them that the fluids had not been topped off, even though this was specifically listed as part of the Groupon package. They both told me that they do not top off fluids as part of an oil change. I pointed out that "top off fluids" was clearly listed under the "What's Included" section of the Groupon, but they continued to insist that they do not provide that service. Durazo then mentioned that they do not top off brake fluid, which made me realize there was a misunderstanding about what was included. I explained that I was not asking them to add brake fluid or transmission fluid. I was referring to the coolant and windshield washer fluid that are commonly checked and topped off as part of an oil change service. The mechanic then explained that they did not want to add the yellow coolant because the coolant currently in my vehicle was pink. If that was their concern, I would have appreciated someone simply asking me before making that decision. Instead, they chose not to top off the fluids and sent me on my way without discussing it with me. I am also unsure whether the 50+ point digital vehicle inspection included in the Groupon was actually completed. I am glad that I always take the time to inspect my vehicle before leaving a shop after service. I can only imagine how many customers may simply get back into their vehicles and drive away without checking whether everything included in their service was actually completed. My advice: Always perform a final inspection of your vehicle before leaving the shop and signing off on the service. This was my first time trying a new service location instead of the shop I normally use. I decided to try somewhere different because I wanted to save some money, but unfortunately, the experience was extremely disappointing. From the double booked appointment and unexpected wait, to the confusion over the services included in the Groupon and the lack of communication regarding my vehicle, the entire experience left me questioning the quality of the service I received. I understand that there can be misunderstandings, but when a service is specifically advertised as being included in a package, I expect the business to honor what was advertised or clearly communicate any limitations before completing the service. Unfortunately, based on this experience, I would not return to this location. I'm sharing my experience so others can make their own decision and, at the very least, remember to inspect their vehicle before leaving after any service. read more

Evans Tire & Service Centers - Tires Near Me - La Mesa, California

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Stopped into Evans Tires today because unfortunately I had a nail in my tire. The guys (front desk & technician) were great, friendly and the service was free! Inside was nice and cool, seating area was clean and they had a fully stocked vending machine. I was in and out in about 30 minutes. Highly recommend them & I will return for future tire needs. read more

Evans Tire & Service Centers - Stocked vending machine - Tires Near Me - La Mesa, California

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I bought a Groupon to get an oil change and inspection and to top off fluids.. They changed the oil but told me they could not do an inspection because my rear passenger tire needed to be replaced, and I needed a new one. They didn't wanna touch it unless I wanted to replace it. I saw the tread and it actually look fine to me. I told them the tire is still under warranty so I left completely unsatisfied. I made an appointment with discount tire, who told me the tire is not under warranty but still has pretty good tread, they wanna sell tires and said mine was fine, hmmm. I agreed. Seems that Evans tire is just not good at honoring Groupons or caring about customer service. I'm very disappointed and feel ripped off, I really wanted the Inspection more than the oil change, to see what my truck needed. read more

Best employee of the month goes to Ever Thanks for going above and beyond to help me out today! read more

After going to another Evans Tires (PQ) and waiting for over 2.5 hours just to get a flat repaired, I left and came to this one. The gentleman (Ever) at the desk was energetic and helpful. They repaired my tire with a screw in it and was done in 15 min. This is the kind of service that everyone needs. Communication is key when dealing with return customers. Well done Evans Tires at 5349 Jackson Drive! read more

Come here for all my car needs. Recently came in for an oil change an was reminded I was overdue for a tire rotatation. Got both services done and didn't have to wait hours The Manager last name Rendon always takes care of me. read more

Carlos Robershaw and staff at the La Mesa California Evans tire. They are professional and polite staff. They great you when you come in. They have a great selection of tires. Good deals. 5 stars for professional staff 5 stars office was clean 5 stars bathroom was clean 5 stars for service. I would highly recommend Evans tire. I will be back. I got 4 new kuhmo tires. They are good tires. Great tread . Carlos and staff took care of all my needs. Thank you read more

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Horrible service they waited til I was the last car to put on my tie and didn't really give us a great customer service experience.

Got ripped off at the one in el cajon. SO decided to come to this one. It was a bit of a wait yet got 2 oil changes Without all the EXTRA quotes. Also the Manager was able to figure out what was wrong with the tire sensor that kept coming on.. COSTCO put on three same tires and ine wrong size tire.. Thanks to this we will be coming back. read more

Great business. I regularly bring two vehicles to this location. This business even patched up the tire for one of my vehicles for free near closing time. Everything is great, as long as I check in with Chris, the service manager. However, if Carlos, the service manager checks me in, there are issues. For the first vehicle, I bought a five year wheel alignment policy and the person who sold it to me told me that it was unlimited. One time, Carlos straight out told me that they are only taking "new money customers" that day. Other times, I drop off my car with only a few cars in the bay and parking lot, only to return two hours later and told that my car was not serviced. Carlos has also told me that if I buy additional services to the five year wheel alignment policy, he would provide me better service. Today, I scheduled an appointment online for wheel alignment (5000 miles since my last), checked in with Carlos, with only a few cars in the bay and parking lot and returned two hours later and was told that my car had not been serviced. I have told Chris about my issues and thought the problem was resolved but apparently they haven't. I have contacted their corporate office. read more

They have a great Black Friday weekend deal on Oil Changes. They were able to get me in right away. Chris helped me out and was very helpful. He was able to fully inspect my vehicle and Rotate the tires at no additional cost. I was done within 50 minutes of arriving. Great burrito spot next door. I have used Evans for Tires before and they are always great. Chris was very knowledgeable and informed me of all my inspection results. I appreciate Evans Tires wanting to keep its customers safe. read more

Evans Tire & Service Centers - Food places all around and coffee - Tires Near Me - La Mesa, California

Made an appointment online. Arrive. Manager says there are 7 cars ahead of me. I asked if they had appointments. No. So he did some sort of tap dance about business levels. I asked why do they have an appointment system if they don't honor appointments. I broke his brain. Avoid. read more

My Toyota Camry wasn't giving power when accelerating. I called and Carlos helped us out and told us to bring it down. Gave me a call to let us know what was the problem. They ordered the parts and fixed the problem in the same day. Thank you Carlos we appreciate your customer service. We will be back. read more

I had a concern after a recent catalytic converter repair and initially thought something had gone wrong. After getting a second opinion, I learned the issue was completely unrelated. I called Evan's Tires to apologize, and they handled it with total professionalism and kindness. I spoke with Chris, who was respectful, understanding, and also kept his word by honoring my warranty -- which I really appreciated. Honestly, dealing with car problems as a woman going to a mechanic alone can be stressful and intimidating. But I truly appreciate their integrity and honesty. It meant a lot, and I'll definitely return for future service. read more

Highly recommend Evans Tire & Service for your vehicle needs. I went in for an oil change and was notified that the water pump was leaking, something that was supposed to have been replaced by the Jeep dealership less than a year ago, as well as another issue. Chris, the store manager, walked me through the problem, showed me everything and was knowledgeable and kind. He stayed until my vehicle was finished and walked me through everything that had been done so I could inspect the repairs since he knew I was unhappy that it hadn't been repaired properly previously. I left with peace of mind that my car was safe to drive. Thanks Evans Tire and Chris! read more

I came to this location after noticing a nail in my tire to see if it needed repair. When I asked about the cost, the person inside immediately said it would be $25-30 without even looking at the tire. On top of that, they told me for an extra $30 cash to the person fixing it, they could make it "faster." Completely unacceptable to demand cash tips just to speed up service--especially without even checking the issue first. I will never return to this location. read more

I went in today to get my car checked for a noise I had been hearing this week. It also felt different, way less smooth to drive. The team at Evan's Tire in La Mesa listened to my concerns, was thorough with their inspection, and made some adjustments. They took their time to show me that things looked good and no major repairs were needed :) Now I can keep driving this older car for a while longer to work (peace of mind is priceless). Thank you guys! read more

They are less than honest with you. If you go there for tires they will tell you that, while they were changing your tires they noticed your brakes are due for service. ETC..they only want you to pay more !! I know longer trust them. read more

The Evans La Mesa team saved the day when I got a flat tire (thanks to whoever littered a vape pen cartridge in a parking lot)! I had bought my tires from them before and Carlos ordered me a new tire overnight, said it would be max $60 if it needed to be replaced. But even better is that John was able to patch up my original tire, so I paid $0!! I appreciate their honesty and getting me in quickly for the fix. They turned what I thought would be a complicated and pricey issue into a quick and free one - I recommend getting your tires here! read more

My wife had a big nail in her tire and Carlos from Evans tires got her back on the road in no time.

Bought the warranty with me tires and needed one replaced. Came to this location because it was close to where I was. Even set up a ride to come get so I could leave my vehicle. Told they won't order the tire for me there since I did not buy them from them. They did end up ordering a new one and sending it to the original purchase location. What the point of having a franchise of stores of only one will help you? read more

Service requested was excellent and thou very simple tire issue the staff and employees very helpful!

They were quick to respond to my review, and I sent them my contact info like their response asked. I had even sent them an email prior to writing my review in hopes they would resolve it. Same thing... No response. I guess they bank on their generic public responses on Yelp is enough and hope that the problem they caused just goes away. It won't. read more

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Super fast and friendly service. We needed our i3 done quick and Carlos came through! He found the right tire, got it back to the store and on the car in no time. Superb personal service. read more

Evans Tire & Service Centers - BMW i3 new tires - Tires Near Me - La Mesa, California

I have been a long time customer with Evans tires. Me, my wife, and my son all have tires from this company on our cars right now. I work in La Mesa and live about 25 minutes away. After work, I found that one of my tires was flat. found this location on Yelp and drove over to get some help so I can make it home. Before I could even finish explaining my situation, Carlos cuts me off to say they will not be able to touch it until tomorrow. He says they have too much work and they want to get off at 6. He even said they already have a car that is gonna have to wait until tomorrow. So I try again to explain I have far to go and to ask if he could prioritize the workload again. Maybe there is something that could wait long enough to at least put my spare tire on so I could get home. Right a way, Carlos says, "So you're the primary?" like if I'm some jerk just trying to get my way. Nah, I'm just trying to get home. I ask again is his guys could use the lift and tools to put on my spare real quick. Maybe a 7 minute job with the right tools. I can't drive like that, I'm just trying to get some help. This guys says if they did that for you, we might as well do the whole job. We want to leave at 6 so we just can't do it. So I end up putting on my own spare tire right there in the Evans Tires parking lot. There was one car in the bay getting worked on. Then some car pulled up, and Carlos sends out a mechanic to air up the guys tires for him right next to me. Took about as long as it would have taken them to use the air tools to remove my 5 lug nuts. Worst customer service in history. I WOULD AVOID THIS LOCATION AT ALL COSTS. UPDATE: Emailed that customer service email address. No response. read more

Very professional tire shop. They let me know how long it will take, they checked out my car and showed me my tires (which were worn). Gave me a great price for changing them taking account of online price I was thinking about. I have been here before and they did a great job and I'll definitely be back. read more

Just left Evan's Tires. I bought my tires a year and a half ago and got a wheel alignment during that purchase. My tire was low so I asked them to check it because there was a puncture in the tire. They come back and tell me I need 4 brand new tires although my tires are only a year and a half old. They only did the oil change I asked for and did nothing to the tires. They even had me drive home with a tire that had low air. I felt they didn't take care of me as a customer and were more concerned with the up selling of items rather than addressing the issues I raised. It's a tire store that at the minimum should have put air in my tire but instead had me drive home with a car with low air. I ended up going to Discount Tire up the street and they filled the air in my tire and said the tread was fine and I had a few thousand miles left on the tires. Found a new tire store. read more

My tires were going bad so went here, Decent price on the tires. Was pretty busy when I showed up so took a little finger than expected. But overall good service read more

I bought tires with a 70,000 mile warranty. Three years and 42,000+/_ miles later, the tread was nearly gone. When asked to make good on the mileage warranty, the manager told me I was out of luck because I did not have Evans Tires regularly check my alignment. I was shocked given that 1) They never mentioned that regular alignments had to be performed at their stores at the time of purchase. 2) I had Evans rotate the tires every 4,000+/- miles and they never mentioned a problem with them. 3) I had an alignment done before I got the new tires and checked the alignment again during the three years before the tires wore out. If you read other Yelp reviews from a variety of Evans Tire locations, you will find more reports about Evans scamming customers by not honoring "warranties". Expect Evans Tires to ultimately reward you with broken promises and rudeness if your tires underperform later on. Buyer beware! read more

My car had two dangerously worn tires. I took it to several places and chose Evans. Evans did a thorough inspection of the the tires and axles and recommended several needed repairs, which the other places did not mention. Evans fixed several problems and installed 4 new tires. The new tires and repairs were needed and will keep my vehicle running safely - thx so much to Grant and Carlos for their thorough job read more

I recently got an oil change here as they offered a great price for full synthetic. Of course, they called me to inform that I needed to repair something on my car - both front lower control arms. They quoted $1,500 and then said they can bring it down to $1,300. Both are outrageous numbers for this repair. I turned down this repair as I only get any repairs done at my mechanic's shop (not Evan's). I asked the mechanic at Evan's to take some pictures of the parts he was talking about. I also asked him if my car needed to be repaired immediately, he said no but the sooner the better as this issue can cause other major issues. After having anxiety about this repair all week thinking something was wrong with my car & stressing about the cost, I brought my car in to my own mechanic to check it out. He put my car up and showed me the part and said "No, you definitely have at least a couple of years left on these parts". Honestly, shame on Evan's for trying to sell me a $1,300 repair. Ridiculous. Will not be coming here again. I knew something was off as soon as they mentioned I needed to repair my control arms as my car was/is not making any noises and no vibration in my steering wheel. read more

Let me say before I start, these guys have been doing great service on my truck. So I brought my tuck here last Friday to fix a slow leak in my left front tire. This held up a couple of days and the problem came back. Brought my truck back this morning to fix the leak and have an oil change and tire rotation. Left the store and decided to check my tire pressures while driving and saw that the left front tire is still soft. Now am back at the store and no one has asked me why am back. I am done with Evans tire. read more

I probably came on bad day. I went in for new tires and an alignment. Make sure to have a lot of free time if you plan on waiting. I waited about 2.5 hrs which isn't bad. Once I got my car back, I noticed a strong vibration. I took the car back and waited another hour. They said they fixed it and rebalanced the tires, but the same issue occured while driving. I didn't want to go back and deal with the same issue. I got the feeling they didn't want to take the time to balance my tires correctly or simply don't know how. Not sure lol. I found somewhere else and they managed to properly balance the tires. They weren't off by too much, but enough to feel the vibrating. Other than that, I got my wheels put on the car perfectly fine so I do appreciate that. I would still go here, probably on a better, less hotter day. read more

I have spent thousands of dollars over the years at Evan's tire. I have always recommended all my friends and family there who have also spent a ton of money. I will never recommend anyone to the La mesa location ever again and make sure my family and friends never go there again. Shady af! I went in for a routine oil change and rotation. I had my own oil and filter because I have ran Mobil 1 since I owned the car and had an oem oil filter. First the shady ass salesman (Carlos I believe) said he was going to charge me double what I normally pay for the same service, then the new manager came out (Chris?)and told me they don't do that anymore!(which is bullshit). They had an empty shop and with this type of service, I assume it will stay empty. I even told one of the mechanics I know as I left what had happened and he told me they do still provide that service. I went to the other location and they provided the service without hesitation and were also much busier. Corporate needs to fire the shady salesman and manager at the La mesa location. Congrats on losing a ton of business. read more

Honestly people who work here are great and I understand, especially Saturdays, it can get busy. But what I do not understand is why I was prompted to make an appointment online and it somehow STILL takes 5 plus hours to have my car serviced. If you don't mind waiting all day or don't care that your appointment time isn't honored, it's fine. read more

Had a nail in my tire, came in not too long before they closed hoping to get it fixed before my road trip the next day. Got it done within 15 minutes and great customer service. Super fast and was free since I had purchased tires there! read more

I can absolutely recommend this place for your tire needs! This was my second visit and I was so impressed that I wasn't pressured to buy something I don't need. No up-selling. Just fast, reliable professional service at a very fair price. This will be my go-to tire center and I am confident that it will be yours, too. Superb! read more

The nicest people on the planet. A tire pressure warning light came on, they checked my tire pressure and filled my tires for free! And they were so so incredibly kind It was so nice to interact with kind people after 2020 has been a rough year. Thank you for your kindness!! read more

Unbelievable 6 men in the garage working 9 am not 1 person in the office. I pulled up and they all ignored me. Racists was very rude