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Ferial’s Brows Threading & Spa

5.0 (1 review)

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Eyebrow services

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Sephora

Sephora

(24 reviews)

$$$$

It is time I update this review. I feel like they have a whole new group of women since I wrote my…read morereview, because when I go in now I don't have any bad experiences, and I get excellent help. One thing I like about this place is you can get samples to take home to try out colors, or to see if you break out from face cleanser, or moisturizer. I have very sensitive skin, so this is really important to me. They seem to have hired pretty knowledgeable girls who know the right color matches. In the past I would not have said this. I am very picky when it comes to my hair, and make up products. There are a couple of products I recently tried, and I have been really liking them with no break outs. The Ole Heneriksen lines, and the make up wipes by Sephora. I don't care for the cucumber scented ones I recently purchased...I liked the coconut one better. I also really am liking the Born this way concealer by Too Faced. I sampled some foundation which was the Lancôme ( I use already) and Laura Mercier. I think I like the Laura Mercier better. I have been a faithful Lancôme user for many years, but I hate the scent they put in the foundation. The Laura Mercier powder I tried a sample of as well, compared to the Lancôme, MAC, and Clinique. Laura for the win. There are too many favorite shadows to list, and eye liners I have not tried here. I use MAC. I did really like the Too Faced mascara, but it doesn't last long. It seems to flake. It is beautiful on. I just can't stand the flakiness. I went back to the MAC. Might try another from here. Also the Benefit brow bar rocks! Danika is legit! She gets your Oscar the Grouch looking brows looking happy in no time. When she gets a free second she is great at helping chose the right colors, or product.

I have been a Sephora customer for nearly two decades and I have never had such awful experiences…read morein one of their stores as the Eugene, OR location. The horrible experiences I have had in this store have made me decide to never give Sephora my business again. I have been in twice and both times it ranged from incredibly rude attitudes to desperate mania to 'help' me despite me declining assistance at least 3 times. Once I gave in, the 'help' they tried to offer was pushing me to buy the exact opposite type of product that I had asked for. When I say I want a natural looking matte eyeshadow palette I'm not sure how one would think that a super sparkly cakey palette fits the bill. The employees also seem to think they know more about cosmetics than anyone and were incredibly judgey when I came in bare faced, which is hilarious considering the lack of any skill at applying their own makeup. I would also emphasize the borderline deceptive sales practices at this location, but I am gathering that the lies I was fed about the return policy were more out of ignorance rather than malice.

Mountain Rose Herbs Mercantile

Mountain Rose Herbs Mercantile

(74 reviews)

$

I've never visited the physical store, but I've had consistently wonderful experiences ordering…read morefrom Mountain Rose Herbs online. Their selection of organic herbs is incredible -- everything I've ordered has arrived fresh, fragrant, and high quality, and I really appreciate that many of their herbs are locally sourced whenever possible. Shipping is always fast, and I love that they offer back-in-stock notifications so I can keep track of harder-to-find items without constantly checking the website myself. It's clear they've put thought into making the experience easy and supportive for customers. What really makes them stand out to me is that they're more than just a place to buy herbs. They also offer books, classes, and educational resources that help connect people to the wider herbal community. Whether you're completely new to herbalism or have been studying plants for years, they make learning feel accessible and welcoming. Mountain Rose Herbs feels like a company that genuinely cares about plants, sustainability, education, and the people using their products -- and that's rare these days.

Walk in... and try not to be impressed. This is a gargantuan collection of products and…read moreconsumables... imagine the Costco equivalent of natural products for free spirited individuals. Show up and plan to stay a while. Everything about this place was fascinating. The wall of looseleaf tea was particularly astounding. They have a small magnetic display of containers that lets you visualize and smell each type of tea before you purchase. I was particularly enamored with the vanilla rooibos. I love the vintage setting in this aging building. The coffee shop next-door is phenomenal and the local home goods store across the street is a personal favorite. The trio would be an excellent way to spend a meandering afternoon and indulge yourself in fresh coffee, natural products and a few things to upgrade your home interior. Parking is really easy in the dedicated lot and the location is quite central. Prices are very reasonable and the employees were very friendly. I didn't see a bathroom so you might have to go next-door to the coffee shop. Next time I visit, I want to try the shortbread near the checkout counter.

Diamond Cosmetics

Diamond Cosmetics

(11 reviews)

I had such an incredible experience with Diamond Cosmetics! From the moment I walked in, everything…read morefelt professional, clean, and welcoming. The staff is extremely knowledgeable and genuinely cares about your skin goals--they took the time to explain everything and made sure I felt comfortable throughout the entire process. The treatments themselves were top-tier. You can tell they use high-quality products and advanced techniques because my skin looked noticeably brighter, smoother, and healthier almost immediately. I've been to other places before, but this felt like a completely different level of care and attention. What really stood out to me was how personalized everything was. They didn't just rush through an appointment--they actually listened and tailored the treatment specifically to my needs. That kind of attention is rare. If you're looking for real results and a place that truly values its clients, I highly recommend Diamond Cosmetics. I'll definitely be coming back!

I was scammed by this store a few years ago while suffering from heat stroke in the mall. They…read moreliterally held me hostage til I said yes and they let me go home. Immediately called police from my car since I lived 2 hrs away. They told me to call mall security and have their officer go with me to return the items. I did that. They refused to take products back and cancel contract--a violation of the law! I never opened products. Returned a few days later with a different security officer to try again and informed them I'd be filing a police report. They refused to accept products or refund my $250 but did cancel the contract. I left all products with the security officer in their office and filed the police complaint. I never heard from Eugene police, Diamond Cosmetics staff or mall security again. I had an uneasy feeling that mall security was either involved with the scam or restricted from intervening somehow. But calling the police definitely made store staff uncomfortable. I'm so disheartened to read others continue to be scammed and that the store is still open for business there! DO WE ALL NEED TO CONTACT THE CITY ATTORNEYS OFFICE AND/ OR THE STATE ATTORNEY GENERAL? WE MUST STOP THIS AND SHUT DOEN THIS STORE. My complaint is on record.

Ferial’s Brows Threading & Spa - cosmetics - Updated May 2026

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