From the initial phone consult to the post-procedure follow up contacts, I received nothing short of the most professional care imaginable from Dr Mark Jewell and his staff. Their attention to detail, compassion, thoroughness, knowledge, experience and kindness are unparalleled. I had a quad-blepharoplasty procedure and the outcome far exceeded my expectations. The Mckenzie Surgery Center raises the bar of excellence with its ultra-clean facility and courteous, efficient staff. If you're struggling to select the "perfect" plastic surgeon, then look no further than Jewell Plastic Surgery. read more

I can't rave enough about my experiences at Dr Jewell's office. I have had multiple procedures done there and each and every time I feel like I am part of the family. Not to mention my results are flawless. It is so important to feel safe and cared for when you are putting your health in someone else's hands. I wish I could give them 100 stars because they deserve it. It's not just Dr Jewell being the best surgeon around but his support staff is beyond wonderful. Hillary was my nurse and she went so above and beyond to make me feel comfortable through the surgery and during my recovery. If you are unsure on where to go look no further you have found the place! Thank you everyone at the office you guys are the best at what you do!!! read more

If I could give a million stars, I would. Mark Jewell and his team gave me more than just a breast reduction, they gave me my life back. After growing up with deformed, deflated, overly asymmetrical breasts, I was ready for a change. After deciding to take the plunge I visited every doctor in the Eugene area for a consultation; it was clear there was only one real choice, Mark Jewell. From the consultation he and his nurse were kind, professional, personable and gave me real expectations about what to expect. The results are second to none. I am in love with my new body. If you are considering a breast reduction, I sincerely urge you to use Mark Jewell. You will be treated with respect, and have the confidence of knowing that this doctor is not only first rate, but a class act. Thank you Mark and Hillary! read more

I can't say enough good things about Dr.Jewell and his entire team. From the moment you walk in, you feel a since of easy. Dr.Jewell is very thorough and his work speaks for itself. From the consultation, to the preop to the postop appointments the staff provides a kind, professional and personable approach while explaining every detail of what to expect. Dr. Jewell is the best there is and his staff makes the experience that much better. Hillary, goes above and beyond to make you feel comfortable through the entire process and during recovery. I couldn't have asked for a better experience and will continue to recommend Dr. Jewell and his team to everyone I know. read more

I am giving one star because I had made an initial appointment with Dr.Jewell which I drove 3 hours to do, paid for a hotel, and was seen for about 45 minutes. I paid their $1k down payment and made my appointment. Then Covid hit. I was scheduled the week before we were required to shelter in place and when I called to let them know I didn't feel comfortable having elective surgery during a pandemic, Mary tried to discourage me saying it would be fine. When I persisted, she basically said "well you probably won't get your deposit back" So, I planned on scheduling when things were better. Fast forward a couple months and while my life struggled (soon to be single mom, small business owner) I realized I no longer would have the money to do this even though I really wanted to. When I called to let them know that due to the pandemic I could no longer afford to complete the procedure, Mary once again didn't want to give me any of my deposit back. After persisting, and being brought to tears, she said "well, we can give you half". I was seen once, for 45 min. That's not worth $500. Charge me a consult fee, I get it. But don't keep my money you didn't earn. That's stealing. And this was not a situation that anyone could have helped. When I told her I didn't think that was fair, her response to me was "do you want the $500 or not?" Rude, unfeeling, and just plain wrong. I gave the Doctor time to respond to me before I wrote this, to which I never received a reply. I doubt you will find yourself in my situation, but it just showed me what this office actually cares about. Money. Not the individual that walks through their door. I plan on having this procedure, but not with this office. You lost a customer. Just because I couldn't get it done now and needed to get back on my feet before I could reschedule, you threw me away. I hope that this review causes you to take a look at the poor way in which you treated someone who needed compassion and kindness not greedy rudeness. read more

**Don't come here if you need less than 25 units of botox** they will turn you away. I am very disappointed with my interaction a few minutes ago with the woman who answers the phone (I did not catch her name). I got botox out of state and need a touch up around just one of my eyes, probably just a few units. Well, I asked the woman how much Dr. Jewell charges per unit, I was told they don't do it like that and offer 25 units for $400. I explained my situation to her and that I only need a few and she said yeahhh we don't do that go back to where you got it. I again explained it was out of stare and I'm looking for someone to go to here. I am absolutely shocked that any business would turn away a a prospective client because I only need a few units, not 25 units of Botox. I recently moved to Eugene and am actively looking for a Dr. that can continue my Botox and filler treatments and unfortunately Dr. Jewell won't be the one. Adding to this two weeks later because I honestly had hoped for an apology and that someone would tell me they could do what I needed because I have heard great things about Dr. Jewell. But not the case, I will have to take my business elsewhere. read more

We have known and have been treated by Dr. Jewell and his par-excellent staff on many occasions over the now many years, including for 'full-thickness third-degree burns' and most recently to close a substantial 'wound' resulting from the large excision of a potentially serious face lesion. To try to say / describe just how well we have been treated at all level and the fine results on all occasions as so very personally focused as a 'just excellent' would be a serious and just inaccurate understatement of great magnitude. With all due respect to other n similar professions in this even expanded Community, the prospect of better medical care AND successful treatment as well as personal care is just unlikely. Dr. Jewell AND his great staff deserve and here are given the HIGHEST recommendation AND commendation possible. read more

Been seeing Dr. Jewell since 2005. I've had several procedures, LOVED all the results, & continue to go there for Botox & occasional fillers. Cosmetic surgery can be scary, but I have ZERO fear with Dr. Jewell at the helm. read more

I would not trust my care to anyone else. I have undergone two very successful surgeries. I am a regular at the med spa. The staff are caring and compassionate individuals. I highly recommend this practice. read more

Removed disfiguring cyst from ear. Did superb work and I am grateful 25 years later. Friendly, positive, and professional, I recommend him wholeheartedly! read more

I sincerely cannot thank Dr. Jewell and his entire staff enough for the utmost care, concern, professionalism and kindness they have shown me. I had a breast reduction surgery and the entire experience from start to finish was as great as it could be! They billed it through my insurance with ease and got an approval in less than 2 weeks (after being told by another doctor that they rarely approve these and it wasn't worth the time). They made me feel comfortable and confident from the first phone call and initial consultation. They patiently answered all of my questions and addressed all of my concerns like it was perfectly normal for someone to be as nervous as I was and helped me work through the fear. The experience at the surgery center was terrific and then I woke up with no more neck pain. It was amazing! Then back to the doctor's office the next day for a very kind meeting, helping me understand what was next and what to expect. Then drain removal and again, such a kind experience and then even helping finding new bras and adjusting to my new body. I had the personal cell phone number for the nurse if I had any questions, which I did and she answered quickly. What a kind and caring group of people and I can't imagine a better experience. And the results? Well, everything turned out great and I think the results are amazing! I'm not yet completely healed, but I can tell that I'm going to look great in the end. If you are considering this surgery, don't hesitate and I would do it all over again and I would 100% go through Dr. Jewell again too. It's so obvious that he has years of experience and I have no doubt he only does A+ grade work with anything he offers. Thank you to everyone involved who helped to truly, truly change my life!!! I am so grateful!! read more

Dr. Jewell and his staff are seriously the best. He did my breast reconstruction after mastectomy and everything turned out better than I could have ever imagined. They are kind, compassionate and professional! read more

Dr. Jewell and his staff are out of this world. If you want beautiful, natural results and a doctor who listens to your needs while also taking great care to decide what is safe and appropriate for YOUR body, look no further. Going out of town is not neccessary to achieve the excellence that Dr. Jewell produces. I HIGHLY recommend him! read more

In the wide world of Asthetic Plastic Surgery there are Board Certified Asthetic Plastic Surgeons, and there are Artists. Rarely do these two talents (dare I say necessary talents) exist in the same vessel. In Dr. Jewell, they do. And it is magic. Online research will aprise you of Dr. Jewell's many accolades and high opinion his colleagues have of him. These are huge comforts from the patient perspective for me: I have always "known" what I have "liked" or "not liked" about my appearance, but putting my finger on exactly what needs to be altered in order to acheive my desired look is something few patient's can do well and I too suffer poorly at this. Dr. Jewell's years of experience and reputation give me comfort that he does indeed know more about what will improve my overall "look" than I do. Google "face symmetry plastic surgery" and photos of men and women all over the world will pop up -- The Good and The Bad. What WE think we have always wanted (a smaller nose, more prominent chin, higher cheekbones) is NOT ALWAYS WHAT LOOKS BEST. Dr. Jewell listens well and his talent allows him to give us many of the things we ask for... But when Dr. Jewell makes a suggestion -- this is when you are really getting what you pay for! If you disagree, talk it through with him! His bedside manner is wonderfully caring -- he wants you to be comfortable with the decision the two of you make together. Several times I have "put off" a small tweek or filler change he suggested so I could do more research at home before deciding...but I'm so glad I take his suggestions into account. Because when I finally made the decision to "pull the trigger" so to speak, on my first filler (after he and I spoke at length about my anti-aging goals at a consult) - I was shocked at what an amazing difference such a tiny bit of filler in the hands of a well practiced artist could do. I still error on the side of "less is more" -- and I love that Dr. Jewell is conservative in his practice as well. I will always do my research. But I will always take his suggestion into heavy account. Dr. Jewell creates a balance between two halves. He takes his time carefully sculpting certain areas, improving the definition, shape, and contour -- taking into consideration my desired look as well as what would look most natural and balance out my face. He is a genie in a bottle =) I first met Dr. Jewell and his staff in 2011 when I had my breast augmentation after having three children. I didnt want a "new me", I just wanted the "old me" back =) His staff was incredible. They were patient with me as I was quite nervous about coming out of this surgery looking like a different person. I must have gone in 5 or 6 times before coming to the conclusion that I trusted my future appearance and health in his hands. Since then I have routinely gone back for occassional fillers, Botox to alleviate the furrowed brow many of us mommies have from bending over late night homework sessions with our kids, and have even started a wonderful anti-aging skin routine in his Medi Spa area that has been such a great thing for my skin. I have friends who spend hundreds on face creams and facials at nice spas in town. I agree -- its nice to have a face massage and feel pampered for an hour on the regular. But for just a bit more you can actually acheive what those creams will never do -- you can walk out of Dr. Jewell's office with a younger looking you in just 1 appointment. Its noticable. But nobody will know what you did unless you tell them. Do your research. Know what you want. But listen to his advice and give it some consideration -- then jump in and smile. Its a great world in here! Signed -- The mom from baseball practice who doesnt look like she has had any work done, but looks younger than she is =) read more

I took my daughter to Dr. Jewel in 2000 to have a tattoo removed from her face. Today you can't even tell she had it unless you knew it was there. He was fast, efficient, and friendly. It was amazing read more

I had a breast reduction surgery from Dr. Jewell about 10 years ago. I was just on the web looking for a good dermatologist, and this popped up so I thought I'd leave a review. The great thing about my breasts is that I healed pretty quickly and without a lot of pain. However, for looks, there are a few things wrong. My nipples aren't at even levels. My right side is about half an inch higher up than my left. It wasn't even something I noticed until looking in the mirror one day without a bra on. I'm 35 now, and married and my husband doesn't care, but it really bothers me when I swim in public and such, that's when its the most noticable. The other problem is that my left nipple ended up distorted. my nipples were very large and had to be cut down, my right one turned out great, a perfect circle, but my left is scarred. I do have obvious scarring on my breasts, but again, I've been married for 16 years and I'm fine with that, the nipple thing is what I don't like. I will say my mother in law had breast cancer a couple years after I had my surgery and Dr. Jewell built her new breast and she was very happy with it. She chose not to do the nipple tattoo as she's in her 70's, but she was happy with the way her new breast matches the size of her healthy breast. I did get treated well in the doctor's offices. I went there when he was still downtown by Sacred Heart, and the staff was excellent. It's just the looks of my breasts that I don't like. read more

Talked to the doctor and showed pictures of the results I wanted at a consult and on the day of the procedure. He said he could achieve the same results. He starts to fill and then I point out an area that he didn't fill at all. He then proceeds to tell me that he can't do anything about it. So he actually fills out my brows for a "lift" when I wanted him to add volume to my eyelids. He didn't even do the procedure I wanted. I didn't need an eyebrow lift! He also used Juvedem instead of Restylane even though I specifically asked for Restylane at my consult. Now since Juvedem is hydrophilic, I'm starting to have pillow like bags under my eyes. To top it off I left his office with lumps of filler all over the place. I should have left looking like the final result with some swelling, not lumps of filler, occurring over the next couple of days. I had to have the lumps massaged out. Luckily I didn't just trust him and let the filler sit. I would have ended up completely disfigured. He also said there was no way to correct the effect which is completely false. You can use hydrolase to dissolve the filler. He may be considered an expert injector, but he did everything wrong. I wouldn't trust this guy with fillers ever! Oh, and don't even get me started on the fact that they cancelled my original appointment without telling me. read more