Well, initially I was a little put off by Dr Tucker as he looked at my X-rays then looked at my…read moredental records. Then said, "Yeah, we should be able to get that out without much problem." (A root left over after my crowned molar had completely disintegrated underneath the crown and it came off. And the root had had 2 root canals done on it.) Then proceeded to give me the usual breakdown regarding of what the expect and what to do and what NOT to do pre and post op and was out the door in a flash. I was given hard copies for the instructions and prescriptions. And was told the office would call with a date for surgery. It took another month and finally, on my birthday, I headed in. I won't go into and details but suffice it to that the experience that I got that day in the office in comparison to what my journey there had been like, it was absolutely stellar! I arrived late, apparently they'd wanted me in earlier and that procedure itself was scheduled at that time. When I explained my situation, a car issue and other stuff I won't get into and that I lived 2 1/2 hours away and I have shoulder problems with driving long distances, the office person was very sweet and told me that they may be able to do it still since I was only having local and no sedation but she'd have ask the doctor. A few minutes later she came back and said that they'd go ahead and do it. For everything I went through that day, I nearly freaked out when Dr Tucker said, "Ok, we're all done." I said, "Seriously, dude? After only 15 minutes tops, we're done?! Ya gotta be sh*t*ing me Doc!? 15 minutes and you're all DONE?! Lord have mercy! This has been like the best birthday present ever in my life! I bet a client's never told you THAT before!" And they all laughed. Dr Tucker told me I might want to wait till the local wore off before I made any final conclusions on that. We all laughed again. And, indeed, the next day I experienced some achiness that was very deep and had to take stronger meds so I could sleep at night. But otherwise, "Still the best birthday present ever!" "In, out, done! Fabulous!"

BEWARE OF SHADING BILLING!!!…read more I brought my 15 year old daughter here for removal of her 4 wisdom teeth. She chose to not be put under general anesthesia. They initially charged me for general anesthesia, just in case. I didn't realize this until they later sent me a bill for about 100 bucks, stating I have a balance owed. I compared their bill to the insurance claim and low and behold I found the discrepancy charge for general anesthesia which meant I actually would be needing a refund. Boy was this difficult to get. Multiple phones calls, the women who does insurance told me they no longer accept my insurance and next time I will have to deal with insurance. Ok well I don't plan on removing any more wisdom teeth or having more kids so I am ok with that. In the end they told me they can't even issue refunds but instead a third party does and instead of refunding me the payer and adult eventually they cut a check to my daughter. This took over 6 months to resolve and like I said multiple calls. This could have damaged my credit having a bill owed. Double check any bills they send against your insurance claim as these people are shady. Some other information that might be useful to those looking for dental extractions. The bed side manner of the dentist preforming the work was to say the least creepy, he didn't numb her enough as he was annoyed she didn't want to be put under. He would have to stop when she was in pain and crying to re numb her. He whistled while he did the work, while my 15 year was crying. He just acted like he couldn't hear her.

Love Dr. Rita and her team! They're always kind, considerate, and friendly. I'm usually popping in…read moreto get my teeth cleaned on my lunch hour and they're always thorough and keep my time crunch in mind. Also, Dr. Rita is hilarious and down to earth, so much more warm than any other Dentist I've ever seen. I enjoy seeing her and her team, and I experience dental anxiety. That's just how good they are, I want to go see them even though it's make me nervous. They are great at calming my nerves! I trust them so much I recommended the team to my husband, my adult children, and my in-laws.

We love Rita and her staff. They have provided our whole family great care, are very personable and…read moregentle.

Great care, excellent service and very professional and competent staff! I would highly recommend…read moreDr. Matlock and staff! Teeth cleaning with Kayla is excellent and, as always, Dr. Matlock's assessment and advice is thorough, reasonable and cost effective. Any work performed by Dr. Matlock has been pain free and quality.

I had my teeth cleaned yesterday for the first time since covid. I have avoided coming to any…read moredentist because of a low pain threshold and severe anxiety. Reviews on Yelp described the staff here as kind, careful and professional and I completely agree. I have several upcoming appointments scheduled and am confident of receiving similar treatment. So glad to have found this dental office!

Update: My procedure went amazingly well, with almost no pain (maybe 3% of what I was expecting),…read moreand very well placed, healthy implants. Many other people I know with implants from dentists or other places, got infections or were in tons of pain. Nice office but after my x-ray I was not brought back in to talk to the doctor, instead he came out to the reception\check-out to tell me about the results. I felt rushed and was left with alot of questions and a hazy idea of what needs to be done. I needed to call back and talk to someone for 15 minutes to get the clarification I needed. The woman on the phone was very good there. I will probably have my extraction\implants done there due to his reviews on other sites and I was still impressed by the office.

I had an emergency that needed a removal of a wisdom tooth. They were very professional and even…read moreoffered to have it removed immediately after X-rays instead of another appointment. I was out in les than 30 min with minimal pain. Couldn't recommend a better place.

I am super inexperienced making my own dentist appointments and was super nervous about getting my…read morewisdom teeth out, all of the staff were so patient and super nice to me! I have a lot of anxiety with surgery and they definitely helped me out with that. Everything was very quick and professional. Dr. Villano did a wonderful job! Definitely deserving of 5 stars

I've had multiple root canal procedures (over the years with dentists in So. Cal.), and Dr. Dryden…read moreand his staff are absolutely top notch. He listened to my concerns (regarding previous problems with pain management during a procedure) and explained how the tooth/nerve would be numbed. It was a tooth with one root, so I was in and out of there in a little over an hour.

Beautiful office, amazing front desk staff. I was referred by the Veteran's Dental clinic for a…read moreroot canal of one of my front teeth. Yes I was nervous, but while waiting in the dental chair after getting an xray, you could hear conversations from the Dr's and Patients. They were all so kind to the patients, explaining every detail. And my Dr came in, was as well thorough. The procedure was to take about 40 minutes, To be honest, while they were not rushing at all the procedure of drilling, and filling with a few mere minutes. Letting that set, and then finishing, and polishing. Don't hesitate, if you need an endodontist, this is the place to go to!

Ten years ago I went through the miserable process of bone grafting plus a dental implant for my…read morefront tooth pending a bicycle accident. The process was expensive, miserable, and took place over several months. Dr. Tucker was my oral surgeon. Now, I have to go through the entire process again because the bone grafting has receded, and now the costs are even higher. I asked my current oral surgeon what happened, why the implant must be replaced after new bone grafting? He said he thinks that the first bone grafting was inadequate. What a nightmare, and a terribly expensive one, at that.

We have to compare the horrible mistakes we experienced at Tucker's practice with the…read moreprofessionalism we see at Oregon Medical Group, Oregon Eye Associates, University Hospital in Seattle and the like -- and we won't go back to Oregon Facial & Maxillary (Tucker's business). Tucker's staff didn't refill a vital prescription I requested -- antibiotic for the infection that developed after Tucker performed my surgery, despite my making call after call begging for something to break my high fever. Even our pharmacist tried to get Tucker's practice to stop giving me a useless run-around and renew my prescription as I'd requested four days previously -- she was also sent away with a strikingly unhelpful answer from Tucker's staff :( Without antibiotic for a several days, I developed the worst fever, sweating and chills I'd experienced in over 30 years. No apology from Tucker or his medical staff. Given the medical history that I'd already provided to Tucker, I feel they should have been aware of the strain on my heart from chills that shook me so severely that I couldn't walk from bed to the bathroom -- and a week of fever and night sweats. I had just completed a study for my cardiologist that required me to wear a heart monitor 24/7 (to look at existing problems like my RBBB and tachycardia); I had told Tucker's staff this -- and they evidently took no extra care to protect the health of known cardiac patient. Speaking as consumers, my wife and I are severely disappointed in that area as well: we're not accustomed to paying a professional in ANY field over $2,500 per hour for numerous errors committed in the few hours of service provided -- errors that badly impact the ''customer''s life for over a week. When we stack the performance of Tucker's people up against that of their counterparts in other medical practices or institutions, there is little comparison. Really, we can't blame Tucker's staff for being poorly trained or supervised, but they *could* have simply acted to help a fellow human being in clear medical distress. We will be looking for a more careful and compassionate doctor to complete the remaining surgical procedures that Tucker was to have performed. We've already transferred medical care for the post-op infection to Oregon Medical Group doctors. We are posting this review as a public service to other patients who might want to know these facts about this doctor's practice in order to better decide where to have surgery.

I started going to Gemmel after Dr. MISNER was forced to retire due to a medical condition…read more At first, he was great. You could joke with him, pleasant personality. As years went by, the entire office was remodeled and all these beautiful, certainly expensive, antiques adorned the office. I started noticing his personality was different. Long story short. He thinks he's a pretty boy and better than others. Strictly my opinion. I don't care for people who have that stuck up attitude. His receptionist at the time thought so as well. I stopped going to him and so did the rest of my family. This was just dumb luck. He purchased an already thriving business. How nice for him.

I as referred to Dr. Gemmell by an oral surgeon because he was my oral surgeon's dentist. On the…read morefirst appointment, instead of seeing Dr. Gemmell as was requested, I was referred to a junior dentist in the office, Dr. Jaros. I am sure that Dr. Jaros is quite qualified to do routine procedures and work, but my situation was complicated (I was in an accident and lost several teeth) needing multiple extractions and implants. Because it took almost 2 weeks to get an appointment, I did not ask to be seen by Dr. Gemmell and stayed with Dr. Jaros. I asked that Dr. Gemmell review it my plan. This review took several days but it confirmed what we had thought. He said their office could NOT EVEN DO the fitting/mold that was in their original written plan that they provided. What is most disturbing about this is that Dr. Jaros had already written a prescription and given it to me! This prescription was for an extremely powerful narcotic. Staring this red huge flag in the face, we sought out second opinions on the treatment plan written by Dr. Jaros. All three dentists and one denturist, we contacted all agreed that the plan that was given to me wasn't sound and that it would not last a year. It should be noted that that there is a code among medical professionals to not downgrade another professionals work. But this plan was that bad and they all told me they would not recommend going forward with it. Lastly, when you sign up in this office, they ask you to fill out some lengthy forms regarding email privacy and you are given literally double the paperwork of any other office I visited in Eugene (remember, I went to 4 other offices after I was seen at this office). This is my profession and I am very aware of the cyber security laws involved here. These are all forms that subtract patient rights and are highly unusual. Additionally, they didn't provide their privacy policy but asked me to acknowledge that I had read and understood it. In summary, this is a long time respected practice where the main practitioner is phasing out and retiring. The new dentist(s) may improve over time but I would not recommend paying these absorbent fees so they can practice on you. If I would have accepted their original plan, I would have been affected for a lifetime.