I was expecting a package requiring a signature,they were supposed to deliver between 10:40-12:40.They didn't knock on the door and took a quick picture and left.I've had many issues in the past and unfortunately it's the shipper who usually uses fed ex.If it was up to me I would go with ups.If there's one good thing I can say about fed ex is they're fast.Other than that they suck. read more

FedEx Ship Center - Shipping Centers Near Me - Goleta, California

first-class treatment with an actual human being, Rita. She was great a great asset to the fedex empire. signed up for a biz account. made us feel very welcome and very accomodating. L. Lathouwers read more

Alex and Rita went above and beyond to help us get our package delivered. They helped us pack our oversized couch away, taped everything together and it shipped off perfectly. Highly recommend this center from multiple visits. read more

If I had the option to give a zero I would! Where in someone's right mind would it be okay to take 2 steps from the work vehicle in the street to toss a package over a fence! If you are incapable of doing such a simple job and delivering a package to the front door then you do not need to be in the business! This action is extremely unacceptable and overwhelmingly unprofessional! read more

See all

According to the tracking number I was given by the company sending the package, it was delivered this past Thursday. I was here all day. It never arrived. FedEx has delivered packages to the wrong address several times in conjunction with my address and yet still manages to get it wrong, as appears to be the case once again. This is time sensitive material. It's 5 days later. Dear FedEx - Here's some useful info to employ: Proper street name + numbers on house. Simple. One would think. Conclusion: FedEx should not be on your list of reliable delivery services. read more

They have never successfully delivered a package to me in Goleta. Every single time I'm expecting the package, they skip me, and claim I wasn't home. This was not a one-off thing, this has happened every single time I've received a FedEx package the entire time I've lived here. At one point I ran down the FedEx truck a few minutes after he claimed I wasn't home, asked for my package, and he claimed it was another FedEx truck. Fuck FedEx. Me and all my homies hate FedEx. read more

Waited all day for delivery that required adult signature. Near 6pm, the website was updated to reflect delivery was attempted. NOT TRUE. ALL day I was seated within 20 feet of the door. I also have RING doorbell. No attempt was made. No door tag either (because no attempt). Useless website - virtual assistant doesn't help and no number to speak with a person directly. read more

Rita was very helpful today! I had a hard time finding this place and called the Calle Real location for directions. Side note... I've gotten great service from the location on Calle Real every other time but my service from Giselle this morning was pretty awful. I asked how to find the office on Fairview and she was very unhelpful, as if it were an easy location to find. After telling her that I can try to figure it out because I didn't want to bother her, she hung up. Awesome. Luckily I found the Fedex on Fairview and Rita TOTALLY turned my day around! She was helpful, nice, gave me a compliment, and walked me through my options to get my package since I missed being home when the delivery came and needed a signature. Rita, amazing customer service! read more

Fed ex left a package valued at 100.00 unattended at 5:22 on a Saturday in the mailroom. Unsecured. I live in an apartment building with 90 apartments, My neighbor read my name and brought me my big box I live on the first floor and We have elevators. That man was supposed to bring my box and at least dump it outside my door. Our office is closed on Weekends and my package could have easily been stolen if not for my neighbor. Just too lazy to bring it to my door.i was expecting it all day but I'm in a wheelchair and they bring it to my door Monday through Friday but Saturdays are bad. They are in a hurry and just don't care. read more

The price difference for sending an overnight 10:30 am delivery between this place and the FedEx on State St was $50!!! That's just ridiculous - but makes the drive to the place SO worth it! Empty and people were nice. Note- the iPhone map doesn't take you all the way the entrance so just keep driving down Fairview till you see the sign on the right to turn in. read more

Seriously, I called you to tell you there was a package at my house that was misdelivered, and the ass hole on the phone in Goleta, CA told me I had to bring it to your office. Are you not a delivery company? Do you not pickup and deliver packages? When I said I would not be bringing it in, and you needed to come pick it up, the dick head guy hung up on me. Way to do what your company does. ....apparently not pickup and deliver. 'Merica! Wonder why industries are failing...now you know. read more

I've had professional fast service every time I've been here. A little out of the way but they're open till 6:30pm.

Two years ago I shipped 17 boxes (mostly plastic storage bins) and personal belongings from California to Dubai by sea freight and they all arrived in perfect condition. I just moved back to CA and this time I used FedEx airfreight to ship the same 17 boxes and I am beyond disappointed. 1. Multiple plastic boxes were damaged as if they were dropped from a high place. Luckily the boxes were covered in paper which ended up holding them together. 2. My all in one desk top computer's legs were snapped off. It was packed in a proper computer box. 3. My mini filing cabinet has sides that have been crushed and warped and has a broken wheel. 4. A painting on canvas has been ripped in 3 places. 5. Instead of my shipment being delivered all at one time, it was delivered over 5 days. On the first day, the FedEx driver left my boxes outside the storage warehouse. Luckily the warehouse manager was present and and brought my boxes inside so they would not be stolen. 6. One box was lost for 4 days because no shipping label was put on it. In the future I will wait 2-3 months for my belongings to arrive by sea freight instead of using FedEx airfreight. read more

They are courteous and cheaper here than the one on downtown state st. Out of the way, but this is the main hub...

I have never had a single issue with this location and service. As a property manager, it's always nice to have a delivery service that actually takes pride in their job. One particular employee, Lamar, is beyond exceptional. I'd refer anyone to this location. read more

I've been to this location on 3 different occasions. Each time I was greeted with a helpful friendly employee. I never had to wait more than a minute to be helped. Their customer service is impeccable. read more

I was waiting for a package the entire day, only to receive a door notice -- apparently they did not even knock the door! Extremely lazy and irresponsible. read more

These guy are GREAT! I live downtown but I am willing to make the drive to Goleta because they always give me the best service of all the Fed Ex places in SB. They just know what they are doing and always get it done, do it right and right on time. Good work you guys and thanks! read more

This is the only FedEx location that I will go to. It's always empty when I stop by on my lunch break and everyone is really helpful and super friendly. read more

I go to the to local Fed Ex's mostly for business tasks, i.e. Copying, faxing, layout work. This particular Fed Ex store needs some attention. I was just there yesterday and it was disturbingly dirty. ALL the copy stations were not stocked (empty stapler, no paper clips). I mean NOTHING. They were littered with debris and the touch screens were gross. This area looked like it hadn't been cleaned in WEEKS. Yuk. I'll go out of my way to hit the other locations in the future :( read more

Some other reviewers have remarked on how accessible this location is. I must surely have a knack for picking the wrong time of day then. At one time past this location had 3-4 copy machines; now they only have two. The last several times I've popped by I've only needed to make 1-3 pages of copies, however these 2 copiers were being occupied by others for a bit of time. After waiting for a bit, perhaps about 10 minutes, a clerk approached me to assist, and brought me to the counter, where tho I'd have to pay the they-copy-it fee at that point, a few more pennies would be worth my getting on with my next errand. An outcome to my visit which I appreciated. My next visit, same situation, waiting a bit for a copier to open .... so, having been "taught" about the other option on my previous visit, I then approached the counter to have my bank deposit slips copied; and waited a while for the one clerk to become available (while 3 other people behind the counter were doing whatever else they were engaged in doing work wise). So at my opportunity to receive service, finally (nearly 15 minutes now of being in the store) I find there's stipulations in how they can handle copying my items - AND they would add a $2.00 service charge (I'm supposing because I'm asking them to copy so few pages ... well, perhaps having another copy machine for self-copy might be useful?!). I took back my items that needed copying and left. Cross this venue off my list as a place to have somewhat expedient and welcome service. read more

the guys in the office are awsome!!!! but the drivers!!! ive never had such a horrible experience.... it sucks that because of the driver i will no longer use fed ex. they caused a huge inconvenience and stress for three days trying to figure out a delivery solution!!! not cool!!! read more