I appreciate the owner for selecting amazing Employees! I go at least 3x's a week & I'm always greeted & every task is handled perfectly. read more

Do NOT use. UPS for overnight mail service. It is NOT Reliable. The UPS I paid 68.75 for overnight to be there by 10:30 am, did not arrive until 5:30 PM. And they did not refund me after I expressed such frustration and disappointment in their service. Use FED EX which is extremely reliable. Santa Barbara on State street manager said he would refund, but never happened. It was unreliable that all other transactions expected to proceed if arrival on time had to be postpone because we missed their window for completion. So unprofessional! read more

Fantastic packing and shipping business in the San Roque neighborhood! Ive taken in a few rare vinyl LPs to be packed and shipped and the feedback I got from my customers is what keeps me coming back. They made special boxes for these records and gave me a great advice on inexpensive shipping through the USPS called media shipping which saved me about $15.00 per package. Friendly staff, easy location. read more

Pack And Post - Easy parking to bring in your items to be packed up by these experts. Great location! - Shipping Centers Near Me - Santa Barbara, California

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i have used Pack and Post in Goleta, Ca for years on both Internation and local shipping projects. From getting boxes to Barbados thru customs, to most recently shipping four pieces of artwork from NYC across the country thru a specialty artwork shipper P&P provided. This is a company you can count on for any shipping needs and know you are getting the best prices and services anywhere. read more

EXCELLENT SERVICE! As long as I have been going to Pack n Post I have ALWAYS received stellar service. wowed are talking many many years. I can't say enough on how friendly, efficient, and helpful these folks are. I don't go anywhere else except Pack n Post for my shipping needs. I recommend them. read more

Super nice people. Regrettably they were disinterested in helping us understand why an incredibly important, $350 international shipment disappeared with DHL. The attitude was "Don't worry, be happy!". This is a typical Santa Barbara store: Take your money, do not deliver, look at you like a confused puppy when asking questions. While they did not say this exactly, their approach was "Go with flow bro...why so many questions?" In our own digging via Reddit and other sources we discovered why the package was lost. While this store could not conceive of why anyone would want answers, those answers helped us with a backup plan for when/if/how the package would ever show up again. PackNPost should have done that for us and had plenty of time to do that because the store is never busy and they charge us $350! Bottom line, if your package is important, you CANNOT count on this store to: 1. Get the package to its destination 2. Troubleshoot to get answers and/or correct the problem 3. Refund you when it all goes wrong read more

I visited Pack and Post a few weeks ago because I needed to package some herbal products to return for a sizable refund. Blake, who helped me, was very understanding, creative and motivated to get the job done, even recommending insurance to cover any potential damage en route. Excellent service! His coworker, Mia, spoke glowingly of her coworker, Blake, which I thought spoke volumes. Today, I went again to Pack and Post to print tax documents and Mia assisted; she was motivated and problem-solved how to print a difficult job. Many thanks to both employees for their awesome attitudes. Highly recommend. read more

Convenient. Easy parking. No lines. With your label, Toss your package in the bin and go

Brought an expensive guitar amp in to be packaged and shipped on Friday, 11-1 at about 2:30 pm. It wasn't cheap, but this supported an expensive transaction. I left two packages to be shipped together. Monitored the tracking number that evening and saw two labels issued, but only one package in UPS possession. Continued to monitor all weekend, no change. Now Monday 11-4 and still no change. Tried calling, and no answer. Left a message, no call back. So I traveled from my home in Montecito to the store at 2pm, only to find the parcel still sitting on their bench. The excuse I got was "the UPS guy must have over looked it." This is not a bustling business, so the translation is, the attendant was too busy doing nothing to point out the package. It's disappointing to see such careless behavior. If I don't see the package picked up by 4pm today (as promised) I will take steps to remedy the hard way. read more

Used them for years now. Very efficient and handy to use. Reasonably priced and good service GL read more

The most wonderful customer service ever. They are friendly and efficient. I needed a document notarized with my moms signature. It is difficult for her to get in and out of a car. Alexa came out to the parking lot with everything we needed and had it done with mom in the car. It was like a drive through notary service They are very kind and competent. So nice to have good customer service, as it seems to be lacking in so many places these days. read more

Pack and Post provides outstanding service! They are quick and reliable, and a much better option than standing in line at the Post Office! They have very friendly staff...feels like family. Also, they are open after 5 pm so I can get there after work. I highly recommend them to everyone. read more

For me Pack & Post over the years has been a terrific alternative to the post office. But I will not be going back as they are not following Covid guidelines, ie this morning employee was not wearing a mask and it was pretty apparent he had no intention of putting it on. Me: You're not wearing a mask Him: I'm not wearing a mask Me: I'm going somewhere else We should all know by now, Covid spreads via particles in the air, and it can linger, especially in enclosed spaces such as Pack and Post. So just putting on a mask when someone arrives is not good enough, at least for my comfort level. Update 2/10/2020: Thank you Aaron for your quick followup to my concerns of community spread. I appreciated hearing that is a concern for you as well. I just received a notice from the SBC public health and wanted to make sure you were aware of the order since when you posted your reply you were told that your employee was in compliance. The order may have changed since your post because SBC Public Health is saying masks are to be worn when: "Working in any space visited by members of the public; regardless of whether anyone from the public is present at the time." Below is the link in case you would like to share with your employees. Thank you again for your prompt response and obvious concern for our community. http://campaign.r20.constantcontact.com/render?m=1107647512184&ca=82b31345-c022-4672-be60-126924c4efba read more

I live in South America, and my mother a senior of 84 years went to send me some critical time sensitive docs. We quoted DHL's website that the package would arrive on a Wednesday. made no sense when after purchasing the service it wouldn't arrive until Saturday. Turns out it's spent 4 days sitting in their office. I contacted DHL and the label had been created but the package not turned over. They told my mother that DHL only has one speed. So many service gaffs it's difficult to express. Do NOT use this place!!! read more

I stayed in Santa Barbara for the weekend and left my medication in the refridgerator at my Hotel which needs to be constantly chilled. I worked with Sandy who could not have been any kinder on the phone offering to personally go to the hotel and retrieve it, package it up with freezer packs and send to me that same day to San Francisco. I have never used Pack and Post before this as I was frantic to get my medication in my hands and can't emphasize enough how both Sandy and Scott's went above and beyond taking care of me. I had contacted one courier service prior to contacting Pack and Post and they gave me an estimate of $415.00 to do what Pack and Post did for me for the unbelievable low price of $16.00. SERIOUSLY! Thank you both, once again. Mark F read more

Before you ever ship from Santa Barbara Pack and Post, know that they use a third-party insurer and no matter what the amount of your insurance, there will be a $250 DEDUCTIBLE to be paid prior to receiving payment on the claim. I recently mailed something of great value and paid a premium price for the insurance, but was never told that there would be a $250 deductible if an insurance claim was made. Santa Barbara Pack and Post are very happy to take your money without divulging the $250 deductible. BE WARNED!!! read more

I have lived in SB for 4 years now and have used the UPS store on the Mesa, the Post Office and the FedEx store on Hope. While the UPS is friendly and service is good, nothing comes close to what my sister and I experienced today at Pack & Post on 3463 State Street. Meagan, the manager at the store was just fantastic. Unbelievably helpful, saved us so much time and money undoing what FEDEX had done and repackaged and mailed the artwork for a third of what Fedex was going to charge which was in excess of $300! I will always and forever go to Pack and Post for all my mailing needs in the future. Thanks Meagan! read more

Absolutely the best shipping place in town. Friendly courteous service. A wealth of supplies as well as expertise. I was shipping some very fragile items that I had packaged incorrectly. They helped me tremendously to repack to ensure my items arrived safely. If you need things shipped this is the place to use. read more

I needed assistance shipping 5 pieces of art to our home on Maui. I tried a number of outlets including direct with Fed-Ex, UPS, contacting a local art gallery and the prices were all exorbitant. I called Pack and Post and was connected with Eric in their packing and shipping dept. Together we took a lot of time to explore options and he came up with a solution and pricing that was very reasonable. Not only was the pricing very fair but the service and communication was exceptional. I highly recommend contacting Eric and Pack and Post for any of your packing or shipping needs. They are solution oriented and put the customers needs first every time. read more

I dropped off a DHL international letter at 3 pm. When tracking showed that it hadn't shipped I called P&P and asked why it hadn't been picked up. They said they wait until they get enough packages before they call for a pickup. UNBELIEVABLE!!! I'll never use this company again. Period. read more

I use the bank in the center near this business at least once a week. I like supporting local business. I like staying healthy (colds and seasonal flu included) Have only seen one or two females at the front counter. Never wearing masks. They should respect their customers since everyone using their services seem to be following protocols. Too many other choices. Fed Ex and USPS always wear masks. Not that hard. Stay safe. read more

I always use pack and post for my shipping and document shredding needs. The staff is always helpful, courteous and the prices are more than fair. Awesome job of packing hard to pack objects and especially good with fragile items. I highly recommend pack and post read more

I've gone twice this season to buy boxes of particular sizes. The first time, the man at the counter wore a mask but the woman behind him in the stock area wore her chin guard. Today I went to the UPS store at 0800 for boxes but they didn't have the exact size I needed. I waited till Pack & Post opened at 0930, hoping to get the right size. The woman at the counter was wearing no mask and their boxes were the exact (slightly wrong) size as at UPS. Next time I'll just buy at UPS. Plus today California enters a complete indoor mask mandate. That will include employees working indoors, too. I saw the prior response from the owner about employees huffing and puffing at work. I'm sympathetic, but now it's the law. read more

I have been living in Santa Barbara for the past seven years to pursue my dream of becoming a professional photographer. After receiving my BofA from Brooks Institute and gaining working experience from Color Services Photo Lab, I recently made the big move back home to a little island in the Caribbean, Antigua. Will has been so amazing with helping me through this process! I packed my life up into fourteen boxes, got space for my bike and all of my photography equipment. The Pack and Post team has really been so wonderful and I am beyond grateful for them helping me through this exciting and important moment in my life! It could have been stressful, but there wasn't a second where stress became a focus. So, THANK YOU SO MUCH!!!!!!!! - Yensa Werth read more

Megan was the epitome of professionalism and patience. She helped me out when I was in a hurry and not very prepared for my transaction.

Very quick and efficient service! Our office used these guys for document shredding, and we had A TON to shred. They came within a few hours of the requested service on a rainy day :o) They're very professional and very nice. We'll definitely be using them again! read more

Top notch! Stopped by to drop off some returns and saw that they actually crate and ship big stuff. I called back later to see how much it would cost to get a grandmother clocked shipped from my home in Santa Barbara to San Diego. Their price seemed too good to be true so I called ShipSmart to see what their price was. ShipSmart quoted $300 more and was going to send the job to Pack & Post anyway!!!! I let them handle the shipment and the clock showed up a few days later in a beautiful wooden crate. Thanks George, Will, and Ted - and the rest of the Pack & Post Team! read more

We did our research and chose Pack & Post to ship a grandfather clock to our son in Indiana. They did a great job and we could not be happier with the service we had. Followed up to make sure we knew the tracking information and asked us to let them know how things went. The clock was delivered safely and my son, daughter-in-law and granddaughter could not be happier. Special thanks to Will for taking good care of us. read more

For my office, we had to send documents to Uganda. SB Pack and Post was one of the closer locations for us to drop off DHL. Unfortunately I ran into two different encounters that will lead me to never want to use this place again. Megan, a worker at the office, two different times - once on the phone and then a month later in person, was unhelpful, unfriendly and plain rude. She spoke down to me, did not include other options when encountering issues she was unfamiliar with and seemed like she constantly had better things to do. I refuse to give this place any more service from myself or my office due to the lack of customer service Megan portrayed. read more

I went to them to get documents shredded and a price quote on packaging and shipping. They were very courteous, professional and informative. read more

I am visiting from the SF Bay Area, and not local to SB. Had to shred documents for a family member here, and took the items to Pack & Post for on-premise shredding services. Awesome job and service - super happy and very satisfied. Highly recommend and guaranteed to shred while you watch, if that is needed. Extra bonus is that this is very affordable -- the piece de resistance!! Thank you Pack & Post!! read more

My business, Latitude 34 Technologies (www.L34Tech.com), recently needed to deliver a server to a client ASAP. Pack and Post Office Solutions helped take care of this immediately at a very reasonable cost. We had a happy customer and got the job done on time! Thank you so much! Hallie read more

Ted (their vice president) and I have gotten to known each other over the past few months through work and he's a great guy who's genuinely concerned about his customer's experience. Stopped in to their location a few months ago to return a small piece of bike equipment and the guy there was super helpful and informative, I will be back! read more

Pack and post always comes through for me with my large fragile Antiques, delivery without damage every time ! They have the right packing equipment to ensure your items safety. Also they use Fed Ex whom I have total faith in. read more

I am a big Pack & Post fan. They are great for shipping with Fedex, UPS, DHL, and USPS packages that need to get there fast. I had a broken leg, super large item in my car, and I needed it packed and shipping. The gal that works there went to my car with me, got the item, packed it, then sent me to USPS because it would be a lot cheaper there. They will pack things for you, and it doesn't cost a lot (unlike Fedex). Also a great tip for who to send your items with: Fedex - International first world countries DHL - International third world countries UPS - Nationally or Continentally USPS - Regional and local read more

I needed to ship a very delicate and large stringed instrument to Australia. The instrument needed to arrive within an 8-day window. The team at Pack & Post knew how to handle the instrument, the type of packing it needed, and how to protect the outside of the case. They took care of all the necessary customs paperwork and Australia has quite a bit! The price was great. I'm happy to say the instrument arrived undamaged, not a string broken! It not only made the window, it got to my friend the very first day. Bravo, Pack & Post! read more

Pack & Post is the place to go for excellent customer service. I have been doing my shipping and receiving my mail there for about 5 years. Just wanted to put a special shot out to George. Thanks George for your kindness and service through the years. read more

Eficient , wonderfull , Exelent service Very on time !! I recomend This services. Aron very competent

Thank you Pack and Post, you're customer service is outstanding! My parcels have always been hand packed and shipped quickly. I have never had any parcel damaged or returned. Thank you again for you outstanding service!! read more

Any college students or parents of college students attending colleges in the Santa Barbara area should really know about Pack & Post. They make shipping your things really easy. For first timers this can be daunting & this place is all about service, the customer & getting you the best price for your shipping situation. Even if you know what you are doing - it's a plus doing business with people who smile, know what their doing & get it done fast and efficiently. Mikey knows everything there is to know about shipping. George runs a great operation. Colleges should spread the word in their orientation. read more