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    Mail Box Express II

    4.8 (16 reviews)
    Closed 9:00 am - 12:00 pm
    Updated over 3 months ago

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    9 years ago

    I have used them for my business mail for years. They're great people and the service is excellent. I can't recommend them highly enough.

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    Review Highlights - Mail Box Express II

    Mailbox Express is not only local, which is rare these day, but has the best service I have had in a long time.

    Mentioned in 4 reviews

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    The UPS Store

    The UPS Store

    (73 reviews)

    I needed to get a mailbox and was honestly dreading having to drive, find parking and then wait in…read morea long line. I came to UPS on Anapamu and the guys were incredibly helpful. I stop in a few times a week and notice that they manage to greet EVERY SINGLE PERSON who enters their store. They are all very knowledgeable, efficient and friendly. If you are looking for any type of mail services or need to get a mailbox, this is the ONLY place to go to in Santa Barbara. I have tried a few other UPS locations in town and have left with unanswered questions and unfriendly service by employees who don't seem to want to be at their job. Whatever this great family is doing, it's working and it's spot on! It's a bit rare to get such quality service these days and I just want to say thank you so very much to JD, Amar, Manny and anyone else whose name I am forgetting.

    I feel bad about this because the staff are all immigrants that are working hard…read more On the phone they speak rapidly in accented English that is sometimes incomprehensible. They make promises they cannot keep, and when you get there to accomplish something, you realize they have no idea what they are doing. I needed to ship something packed in dry ice and they made so many mistakes it was scary (dry ice is hazardous when sealed in packages. If I had gone through with what they recommended, it would have been dangerous and these guys had neither the smarts or curiosity about why this may be a problem. When I was there, there was a line going out the door because it was taking them so long to do even routine tasks.

    The UPS Store

    The UPS Store

    (36 reviews)

    Had to pick up a package that the original delivery could not drop off. Service was excellent, very…read moreprompt. I got my item without any hesitation, and the process was easy. Service was excellent so I dropped off a package later that need to be shipped back during the holidays. Highly recommend.

    Having owned a shipping store for over 12 years, I'm well versed in how shipping rates are…read morecalculated. I had plugged in the dimensions and weight on the UPS app on my phone and it gave me a rate of $72.98 to ship my package to the east coast. If I had been home I would've printed out a label and just dropped it off, but I was out running errands and figured I'd just have them issue the label for me. The clerk weighed and measured my package and told me the cost would be over $115. He had added an additional inch in each direction to my box dimensions! My box had measured 26 1/2" x 16 1/8 x 9 15/16" (so rounding up to the nearest inch 27x17x10). He charged me for 28x18x11, and told me they had to "round up". I said that I already HAD rounded up. A rude young man came over and looked at the screen as I grabbed a tape measure and pointed out the error in their measurements. His response was, "Well, if you want to ship it with us, that's the price!" So my response to him was, "Well then, I won't be shipping it with you because that's just downright dishonest!" I went home, printed my own label and was prepared to drive it out to Staples to drop it off, but encountered my local UPS driver as I pulled out of my driveway. He scanned and took my package for me. I'll never go to the Calle Real location ever again. Absolutely rude, unprofessional and unethical!!

    Mail Box Express II - mailboxcenters - Updated May 2026

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