If I could I wouldn't even bother giving it a one start. I…read morecalled a few minutes ago and end up getting hanged up by the of the employees, apparently I was "not giving enough info" for him to understand what I am requesting for help. After I specified I am trying to get directed to the correct person who can assist on helping me get the correct mailbox # for an address? Mind you, would not even left me finish what I am to get help with lol Poor customer service, not even at other post office locations have treated me this way! Avoid calling this place.

CJ!!!! what a great guy I called at 7:45 this morning about a missing package and by 755. I had a…read morepackage at my front door. I called him calmly. Explain the situation gave him the tracking number. I had been left a parcel post locker key there was nothing in the locker and within 10 minutes he'd come over look through the parcel lockers found my package didn't even delivered it to my front door now that's Customer Service. Thank you so much CJ you deserve a raise and MANY accolades

I don't know why this PO has a 2.4 rating at the time of this review. After losing over 100 pounds,…read moreI have been selling some of my nice old (much bigger) clothes on Poshmark. Poshmark provides a QR code that you can show at any USPS counter, where they will then print and place your label, hand you a receipt, and ship your package. The buyer immedaitely gets a notification that their purchase has shipped along with a tracking number. Perfect! I live by a UPS store and was bummed when I reaized I'd have to make my way to a USPS locale to send my Poshmark packages. This one on Nopalitos is the closest to the Mesa and has plenty of parking, so I ignored the reviews and figured I'd give it a shot and if it wasn't a pleasant experience, I'd choose another location for my next shipment. It was great!! There was plenty of parking immediately outside the entrance and I have yet to encounter any kind of line. There is always someone who is clearly well-trained at the counter who greets me and immediately reaches to help me with my package. They scan the QR code off my phone, hand me a receipt and I'm out of there! (I shoud note that I don't think I've ever encounrtered the same person at the counter twice; it's always a new person, but they are all the same level of friendly, efficient, and fast.) I bet I've made 5-10 trips to the Nopalitos USPS lately and every single time I've been there, I've had this eact same experience. I bet I'm in and out in under a minute on every trip I've taken there with my Poshmark shipments. This is a review that is easy for me to award 5 stars.

Great POST OFFICE!! So happy it's so close to my home on Coast Village Road…read more One of the best anywhere I've lived !

This location has very poor customer service and negligent employees. I avoid this location because…read moreof the customer service. I had a package go missing with hand made items and even though it tracked back to Santa Barbara they told me there was nothing to be done and that it went to dead mail in Georgia. Thumbs down for Pauline.

Had an issue with a delivery a couple of times, but it was quickly remedied and the customer…read moreservice was great overall. Prompt service with a quick resolution.

The customer service at this location is much better than the bigger branch on Anacapa. The…read moreemployees seem to know the answer to my questions and have been able to help me with shipping dilemmas. I am much more comfortable going to this location than any other in Santa Barbara.

On the door is posted Office hours Mon-Sat 9-7pm Today is…read moreSat 3:30pm. They are closed Seriously, scrape the false information off the door. Government!

A very long overdue 5-star review for this particular UPS branch, as we're SO lucky to have Moises,…read moreJoanie, and the rest of the team here as our local store for everything from your everyday Amazon return(s) to professional printing to full passport and visa services. They are always super professional, patient, and personal. In an era when returns are frequent and our larger bureaucratic systems aren't functioning very well, it's so refreshing and so helpful to have the neighborhood care of Moises and his full staff. A major thank you on behalf of me and my family for all you do for us on a weekly, monthly, and yearly basis!

Moe, Cecelia and Joanie are the very Best!! They are always professional, kind, patient and go…read moreabove and beyond for each and every customer!

Came in for a return today and was immediately greeted and helped. Assistant manager Emmanuel was…read morekind and from the looks of it, there seems to be good morale between the workers here. Customers in front of me were also greeted right away.

The manager, Nayeli, Is super helpful and kind. She takes the time to help you with your projects…read moreand is patient with elderly customers. Give her a raise! Now!