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    Fantastic Floors

    4.0 (28 reviews)
    Closed 10:00 am - 6:00 pm
    Updated over 3 months ago

    Services - Fantastic Floors

    Carpet installation

    Carpet removal

    Floor installation

    Fantastic Floors Photos

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    Recommended Reviews - Fantastic Floors

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    Reviews With Photos

    Angela S.

    I just got my hardwoods installed this week and they got it done in a day and left my rooms spotless! I got quotes from five different flooring companies in the Cedar Park/Austin area and Dia gave the best price!

    Kristina N.

    My husband and I are very happy with our new floors. It's been a few months now since we had Fantastic Floors replace carpet & tile in our house with luxury vinyl plank (LVP). We went with LVP because of the low maintenance compared to other flooring options. And, we enjoyed the look and feel of LVP. Customer service - Mazz & Ashley played a great part in helping us decide on our new floors. It took us a couple months to decide, and they remained patient with us to ensure we were happy with our decision. They weren't pushy, which I appreciated because I don't want to feel rushed into something that I would have to live with everyday. I felt comfortable working with them. Pricing - I thought the pricing was fair. Mazz was mindful of our budget. He went through the cost of the project with us before we signed a contract. Again, we've been living with our new floors for a few months now and we're enjoying it. We've received many compliments. The only "con" I could think of would be from the white risers we got for our stairs. They were left dirty after the work was completed. Black smudges & I think, pencil marks on our white risers do not look nice. I didn't catch it until just after the final walk through. I would recommend Fantastic Floors for your flooring needs!

    Laura M.

    If you're looking for flooring, there are a ton of options out there. I know because I think I looked at them all! From my experience, here are some reasons to choose Fantastic Floors. 1. You want a great price. As I searched through several shops in Cedar Park, Georgetown, and north Austin, trying to find the perfect vinyl plank flooring, I found Fantastic Floors to have very competitive pricing on all the flooring I was interested in. 2. You want someone to take their time with you. Ashley and Mazz were amazing to work with because they gave me tons of options. I went in with a specific look in mind, and I hadn't found it ANYWHERE else. Seriously, warm, light colored vinyl shouldn't be such a unicorn. Ashley happily helped me search the store several times over a period of 2 months, pulled out options for me, talked with me about my vision for the space on multiple occasions, let me take samples from the store to view at my house, and never seemed bothered when I came back saying, "This all was too gray in my house lighting, let's start over." This lady put in the work! 3. You want someone who is honest. I had a LOT of questions. Usually Ashley had the answers, but when she didn't, she went and did the research and got back to me. That meant a ton to me! Several other places I shopped at would give me pat answers to my VERY specific questions, and I just had that feeling you get when someone is glossing over your questions for the sake of the sale. Ashley never did that! If she felt like a floor wasn't a good fit for me, she would tell me and tell me why. 4. You want someone to work within your budget and not upsell you. Once I finally picked a floor, Ashley and Mazz were great about giving me options to bring down the price. My husband is very handy and at first we were going to install the floors ourselves. This team gave us a great price on just the materials. After our purchase of the floors and before our scheduled pickup, we changed our minds about doing it ourself and asked for an installation quote. Ashley provided me a quick quote, and within 3 days of agreeing to the installation price, we had the installer at our door with our materials ready to install. Considering we had 1400 sq ft to install, this was really impressive. Not only did they have a fast turnaround time and were flexible with the changes, but Ashley was genuinely happy for me, knowing how the installation was going to be such a blessing in the midst of our current situation. There wasn't an ounce of self-serving in her attitude. Knowing that my husband is handy, she gave us options of still doing certain elements ourselves and removed them from the installation price; specifically the quarter-round trim and the toilet installation in the guest bath. Overall, I'm really happy with my experience and so EXTREMELY in love with my floors. They ended up being exactly what I envisioned for my home, so all the time and effort was worth it!

    We recently got our floors reinstalled by Fantastic Floors and had really horrible experience. Everything was great till the contract was signed but things quickly went downhill from there. Though we had several issues, I'm highlighting few key issues for brevity. They demanded more money after starting the work! The reasoning was that they had to order more wood. We said we cannot pay more because we signed the contract based on THEIR measurements and estimates. According to them it doesn't matter what they said earlier or what is on the contract or who measured and estimated, they have the right to ask for more money! We ended up paying more than what was in the contract! They took 14 days to complete 2156 sqft though they promised to complete in 3-4 days! We had a mix of wood and carpet floors, the wood was completed first (with additional payment). Carpet installation started on a Friday. On Saturday the installer asked if he can come to my house and check the remaining carpet and space to be done. He did measurements and said there not enough carpet to cover the area. He told me he asked Fantastic Floors to order more carpets since they didn't order enough. Fantastic Floors called me Monday afternoon and told a totally different story about forklift damaging carpet and said they are going to order more. As per my request they agreed to expedite the order and complete the work on Friday. However no expedition was done, it took more than a week for carpet to arrive and our house was in half done state for over a week. Quality concerns: The wood and carpet looks good installed but we noticed some planks making a crunching sound when stepped on. I am not an expert on wood installation but my guess is that they are not glued to the floor properly. Update 07/02/22 I saw that Fantastic Floors have responded to my review with lot of details and numbers. I am not a flooring person, as a customer two numbers important for me are the number in the contract/estimate provided by the contractor and the number in the payment check. When the second number is bigger than the first, it is not good situation or experience for the customer. I was not going to respond to their post. But I thought the readers should know the truth, when I saw the claim that I did not reach out to them before posting my review. Here's what happened: 6/3/22 - Wood installation complete 6/8/22 - Sent a text message describing two concerns. One of them was the plank making sound. Haven't received a response to my message till date (7/2/22) I am attaching a screenshot of the message from my phone. 6/27/22 - Posted Yelp review I noticed one more plank making noise, planning to hire someone to get them fixed.

    a hardwood floor being cleaned

    They are the best! I searched and got a couple of quotes for new vinyl planks floor installation. Their price is competitive and I felt a good vibe when I went to their store and met Mazz. My intuition was right. He listens what you want and very helping and patient. He is great at communicating which is very important to me, keeps his words and willing to work with you to make what you want happen. All staffs are very nice too. I ended up replacing entire floor in my condo and it looks gorgeous!! If you're looking who to go with for the floor, look no further!

    Looks amazing! Believe it or not, this is tile!

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    Ask the Community - Fantastic Floors

    Review Highlights - Fantastic Floors

    Ashley spend a good amount of time over 2-3 visits in helping us select the right flooring material, color, style, etc...

    Mentioned in 13 reviews

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    Timbercreek Floors - Haven White Oak

    Timbercreek Floors

    (91 reviews)

    We had tile in our home when we moved in but we wanted something more modern looking and nicer to…read morewalk on. We contacted Timbercreek and loved the speed by which they could come and give us the quote. the gentleman that showed up was very professional and nice. He measures our house and then sat brought in some pieces for us to look at. My wife enjoyed the quality and selection that they had and I enjoyed the app that showed what the finished product would look like in our home. They took a picture of our living room on their phone and then the app would add the flooring we wanted to see. They also had the samples with them. So with both of those we felt like we were able to make a well informed decision. After we picked the flooring they sat down with us to go over the quote so we understood each part. They were very professional every step of the way. The total cost of everything was broken down so we felt well informed on everything on the page. When installation day came the crew showed up right on time. They didn't give us a four hour block of time that we had to be there for like some other service oriented businesses. We knew what time they were going to show up and they came on time. The installation crew were professional and answered the few questions we had. I was amazed at the speed by which they could do things. Our whole project was completed in only a day! It looks fantastic. We love it. We get complements on it when friends visit. The value it adds to our home in just appearance and feel is awesome. The professionalism by which everything was done from that first call to set up an appointment to the time the crew left and the house was finished was flawless. We highly recommend Timbercreek to anyone who is looking to redo their floors. I attached some before and after photos.

    We recently had Timbercreek Floors replace the tile in our home with luxury vinyl plank and we…read morecouldn't be happier with the experience. Ryan was incredibly communicative throughout the entire process and went above and beyond by making sure we had a variety of flooring options to choose from, even coordinating with a vendor I had been following. The installation team worked quickly and efficiently, meeting a tight deadline without sacrificing quality. The finished product looks amazing!

    Fantastic Floors - contractors - Updated May 2026

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