I hired Bellus to install vinyl flooring over my tile about a year ago. I love the Kardean product I bought from them. It's really easy to maintain, resists water and normal wear with proper upkeep. While I liked my salesperson, the rest of the experience bordered on surreal. The first and second days I had a crew of about 12 people working in my house for about 14 hours each day. The crew left the second day and reported they were done. However, they had damaged my flooring during the install in several places, improperly installed bowed molding in a few more, had inconsistent molding cuts in the doorways, among other installation issues. I've included just a few pictures to highlight their work. There were many instances of each example. I think I had them out 4 times to replace flooring the installers damaged and fix improperly installed molding. There are other smaller issues I won't go into detail about that revolve around excessive use of caulk and not cleaning up after themselves. The salesperson asked me to write lists of what I needed addressed, which I did, several more times over a week or so. One of the things that was a challenge for me was knowing what the new flooring should look like and dealing with installers who had mysogenistic attitudes towards a female when I'd correct their work, as the salesperson asked me to do. They even had the audacity to curse me in Spanish, thinking I wouldn't know the word they were using. I was dismayed to find such a lack of support from the company's representatives, and the lack of respect and workmanship of their installers. We eventually got the flooring done. I decided I preferred to have a few issues I had to fix myself rather than have their workers in my house again. I was also tired of having to clean up after their workers. Every time they came into my house I had to dust, vacume, and mop. It was comical watching them trying to vacume the carpets in an adjacent room with a vacume cleaner that was overfilled with dust from another job. The workers didn't bother to try and contain the mess, even when I provided plastic sheeting to them. I provided them a bill for the services I'd provided that they'd promised and not provided, and was compensated. I wouldn't say don't use this company, they offer very competitive rates. If you don't live in the building they're working on, they'd probably do fine. If you don't mind having to do reiterative quality checks, great. If you're planning on doing your own clean up, even better. If you're one of the people who's moved here from the NE, you'll enjoy the opportunity to get into heated arguments with the installers every day. read more

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Bellus Flooring does NOT honor their warranty. I'm left with epoxy grout haze over entire floor. They mixed the grout in my house and slashed it all over my hutch taking the finish off. They chipped my existing tile in entry way. missing grout and caked on grout. This business is the worst I've ever dealt with by far. read more

I called to ask if they did vinyl plank flooring installation. They said that they did. Then I asked if they would be willing to install flooring we had ordered over the internet and the guy got kind of patronizing and asked why we would want that. Then he shared that they had hundreds of types of that flooring available... Bottom line, they only want to work with people who buy from them. read more

Bellus Flooring came out to give us a bid for new vinyl plank in 2 bathrooms and a laundry room, they gave us a very reasonable bid.

We had our floors redone earlier this year and spent a ton of time getting quotes and going through the process with several other companies. We had originally contracted Empire to do our floors and fired them halfway through the job. So after living with concrete floors for months we finally found Tonya at Bellus flooring. She went above and beyond to help us and even though we live in Elgin they were able to get the job done. She even saved the day when my husband changed him mind on the color last minute. While they were not the lowest priced option they weren't the move expensive either. They are definitely worth the price we paid. We will be contacting them again when it's time to do the bedrooms and bathrooms. read more

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Recently we had to replace our old carpet for our condo since it's pretty old and f* up beyond repair. This time instead we went for the wood flooring but we were a bit concerned about the price and quality. After comparing several places we decided to work with John from Bellus Flooring since he seems to be the most knowledgeable and showed genuine interests in our concerns. It's been several months now the floor still seems like new and we can't be happier about choosing this company. We always have guests coming in and out and looks like the new flooring is well worth the investment. read more

I have been in commercial construction for over twenty years and have worked with a lot of flooring contractors. Tonya Carroll and Bellus Flooring are the only people I call for any of my residential work. My wife and I were terrified to replace the 20+ year carpeting and tile on the first floor of our house. (I don't know why. We used Bellus upstairs and they were awesome then too!) The previous owners had tiled over existing tile. So we prepared ourselves for the inevitable mess and called Tonya. The Bellus team arrived, moved and covered all our furniture, and removed all the old flooring in one day. There. Was. No. Dust! Install was equally impressive and quick and the quality is exceptional. Call Tonya and sit back and enjoy the experience of upgrading your home! read more

I highly recommend using Bellus for all your flooring needs. Professional, on time, and reasonably priced. I had tile installed in 2 rooms and it came out great. I will be using them again in the future for my kitchen. read more

Bellus Flooring - Flooring Near Me - Round Rock, Texas

Hi had a great meeting with the owner John. After submitting a request online for more information, I was contacted immediatly. He came right over to my shop and started walking me through the products that he offers. I was trying to do the "Cheapest" possible and John informed me that ya it might look good for a while, spending a little extra on something a little nicer would stand the test of time. After a few days of discussing the best options we decided not to go through at this time with the services. I own a salon in a building from the 1800's and I have decided I am starting to like the "old" look. I thoroughly appreciated the honesty and the work ethic from this company! read more

John is wonderful and his crew did an awesome job. I highly recommend this company to have your floor done.

Bellus Flooring installed our new flooring two years ago. John helped us select the best products for our home and arranged installation. His crew completely removed all of our old carpet and tile and completed the project in three days. The best thing is that the products have held up very well and we are extremely pleased with our choice to use Bellus Flooring. read more

I had one room that needed the carpet replaced. Sonya helped me choose good quality carpet at a decent price. The crew took no time at all to rip out all the old stuff and install the new stuff professionally. I was very pleased with the experience! read more

My husband and I made our way to Bellus flooring (thanks to Yelp) about a month ago after Lowe's quoted our kitchen floor at an astronomical price. John is a very nice guy that seems to love (and spend every second) doing his job. My husband and I took some samples of the laminate tiling home with us so that we could see which color would best fit our kitchen. We ended up liking it so much that we redid our kitchen AND our master bathroom. Within the week John quoted us a price for both rooms and dropped off our tiles so that they could climatize in our house a few days before they laid them. The workers were finished in a day and a half for both rooms and they did a FABULOUS job. I mean, seriously I could not be more happy with how our flooring turned out. They were also super friendly and got approval from us for any questions they had prior to moving on to the next step. My reasoning for the four stars (and I was really debating on giving 5 stars anyway) is only because of the situation at the end of our floors being finished. John didn't come back for a final walk through to see if we were satisfied with the outcome nor did we receive a phone call or email. The number of times my husband and I spoke with him while the tile was being chosen, delivered, and installed, it was a bit shocking not to hear from him once all was completed. This alone isn't the reason for the 4 stars... because the flooring took a half a day longer than expected, when the plumber showed up mid-day to reinstall the toilet in our master bath, he couldn't because the tile hadn't even started to be put down. He said that he would be back the following day (Halloween). My husband and I figured that we'd be the last ones of the day anyway since we weren't part of his schedule but the end of the day came and went and still no plumber. When I called John the following morning and left a message that the plumber still hadn't reinstalled our toilet, he called my husband back awhile later and said that "he thought that they were all finished." Well... had John done a final inspection on the 30th or called, he would have known the situation. The plumber did finally come later that morning BUT we still didn't receive a follow-up asking if all had turned out well and whether or not we were satisfied with the floors. So, John, if you're wondering; yes, we LOVE our floors but just wished you could have given us a quick call/text/email. We'll still recommend you to anyone looking for new floors :) read more

My husband and I are looking at tiling our living room and hallway. After seeing rave reviews for Bellus, I called on Wednesday for pricing on a particular set of tile. The woman who answered the phone was friendly, but unable to find what i wanted, even after I read off the manufacturer and style exactly as written on Bellus' website. She offered to take down my number and call me back. It's now Sunday and I've yet to hear back from her with a simple answer to a common question. Moving on. read more

We recently moved to the area from out of state and found Bellus flooring via an internet search. John the owner returned our initial phone call promptly and actually agreed to meet us at the new property on a Sunday in order to see the home and give us a quote for new flooring. He provided us with a wide variety of choices/pricing and was very flexible with regard to our accelerated schedule. We are very pleased with the workmanship and pricing of our new flooring. I would highly recommend this business. Jon & Debra read more

After calling two other local flooring companies and being told that they would "get right back to me" and then they didn't, I called Bellus. They were prompt, courteous and within 3 days I had new carpet installed. I had a very short window to get the carpet installed and Bellus was the only company that could make it happen. I would buy carpet again from Bellus and not bother with any other company. read more

Bellus Flooring - New carpet installed by Bellus - Flooring Near Me - Round Rock, Texas

I hired Bellus Flooring to install new laminate flooring and carpet. I worked with Tonya Carroll who provided excellent customer service. The job was completed quickly and for a great price. read more

My parent's house has wood flooring and the plumbing in the downstairs bathroom went to sh!t and flooded almost the entire living room. We decided to call Bellus flooring the next day. John came over and promptly gave us an estimate and had the old flooring ripped up and a new one installed within 4-5 days. Highly recommend John and his crew at Bellus Flooring. read more

I had my floors installed by Bellus flooring recently and they did an amazing job with my vinyl floors. I worked with Leslie and I picked a couple samples. They crew did a great job and everything was very neat when the job was done. The owner stopped by after the job was complete to make sure I was happy with the work. I would definitely recommend Bellus flooring. read more

I have to give some props to our former cheap kitchen laminate cover, it has survived wear and tear, puke, dog piss, and baby poop over the years. But it was gross looking at it and some of it was molding and peeling off. The family and I finally decided it was time for a refresh and to go with something that would look nice and would withstand the test of time. A friend of mine told me about Bellus Flooring and the owner John helped lay all the options and was professional throughout the process. He wasn't pushy and wasn't trying to rip us off like other contractors we have ran into in the past. We finally went with tile and after just a few days, it made the kitchen floor look 10x better. John made sure everything was clean and to our liking! read more

We had to have our carpet replaced and some painting done due to water damage. Honestly, I would not have survived the process if John had not been there to help out and guide us through. He was always available to answer questions or show us samples, he updated quotes as needed, and he even dealt with my insurance company. We ended up with a beautiful home, within our budget. AND he finished before Thanksgiving! I can't say enough about the professionalism and customer service we got from Bellus flooring. read more

I recently had a great experience with Bellus Flooring. Randall Armstrong helped me out from start to finish and the entire experience was smooth and painless. Randall helped me pick out a great carpet and pad, and Bellus Flooring was willing to install the custom theater carpet we had ordered ourselves online, which was a huge plus for us as the big box stores and other local companies would not do that due to liability or something. The crew was professional, courteous, efficient and arrived on time. The new carpet looks, feels and smells amazing! Thanks Bellus Flooring and Randall! read more

We had all of the flooring in our house replaced, our fireplace surround retiled, and a kitchen backsplash added by Bellus Flooring, and overall, we are extremely pleased with the results and the quality of the workmanship. It all looks absolutely beautiful! The only thing that I wish had gone differently was the communication as to when workers would be arriving. I know that some of our materials did not come in when expected, so we had a couple of delays, but my husband and I did end up sitting around the house one whole day and part of another because we had been told that the workmen would be arriving, but they didn't. The whole installation also took quite a bit longer than we had expected, but other than that, we experienced no problems or issues that were not immediately addressed. Our questions and concerns were answered promptly by Randy, who was our salesman and point of contact with Bellus. All of the workmen who came into our home were very professional and did a great job, but I would like to brag specifically on Cipriano, who installed our tile. Even the plumbers (from a separate company) who reinstalled the toilets commented on what a fine job he did with the tile. (Apparently, they run into uneven tile quite frequently when reinstalling the toilets after a bathroom floor tile job.) In addition to being very personable and likable, Cip really listened to what we wanted, and worked with me to make sure that the tile would be just what we wanted. My husband and I really appreciated how he gave thought to the aesthetics of the tile placement and the overall "big picture" of how all of the tile work in the house would look as a whole when installed instead of just slapping the tile on the wall/floor and getting the job over with. I can now see that there is definitely a craft and an art to tile installation, and Cip is really good at what he does. Bravo, Cip! We have recommended Bellus to friends who are planning on having work done in their home since our experience was positive, and thusly, I'm rating them 5 stars. Thanks, Bellus! read more

Great Service for my rental home. Previous renter's dogs soiled entire living room carpet and didn't tell me till they moved out. I needed new carpet and padding with a quick turnaround. Tonya Carroll helped me find the exact matching carpet and color, and got the ordered processed. Carpet got installed the day before new renters move in - all less than one week. They knew my situation and helped me out. Thank you!!!! read more

Got some carpet from Bellus. This time from Tanya. Great price and crew did a fantastic job!

Bellus is amazing. This is the second job they have done for us and I am so impressed. They removed 2 layers of tile and 26 year old carpet and there was very little dust. They are professional and knowledgeable. Oh, and they have great prices too! read more

John at Bellus Flooring exceeded my expectations in every way. He took his time educating my spouse and I about materials. He worked around my tight installation schedule and unexpectedly beat my deadline by a day. read more

We just re-carpeted our stairs and entire upstairs plus replaced our carpet downstairs with a real nice looking wood like ceramic tile. We could not recommend Bellus enough for your flooring needs. We reached out to them due to their solid reputation online and we could not be more pleased choosing them. Their pricing is very competitive and we definitely received the best quality for a competitive price. If you contact them ask for Randall. He is extremely knowledgeable and he only cares about giving you the best experience possible. He has a lot of patience and a ton of expertise on everything flooring related. He is the main reason we signed with Bellus. The installation was quick, very high quality and very clean. The crew was super polite and they made the install relatively painless. We looked at a few competitors and Bellus offered the best price, best product options, flooring expertise and excellent installation quality. read more

We recently had Bellus Flooring do wood and tile flooring in our house. They did a fantastic job! We were really happy with the work that they did. Maybe the hardest working guys I've ever had do work on my house. I would highly recommend Bellus to anyone ready to have flooring work done. read more

I just had laminate flooring installed by Bellus in our master, game room, hallway and stairs. The crew was very professional, knowledgeable and VERY fast! They did an excellent job and worked so hard-I don't think they took one break! I'd highly recommend them for your flooring needs ( and they were much less expensive then several competitors). read more

We had really old carpet replaced in the upstairs of our house. We got 3 different quotes to do the install. Bellus Flooring got things done very quickly ... John came out to measure our house that same day and had a quote to us by the end of the next day. Bellus was easy to contact with any questions and we really liked that they didn't annoy us by calling us millions of times while getting other quotes (like other sales people do). Bellus was the one that we liked the best and their quote was right in line with others (including the big box stores) so we felt it was the best deal. The great yelp reviews also helped in that choice :) On installation day the crew was late but I was able to get a hold of them and they gave me a new time estimate. This is the only thing that went wrong and I'm not holding it against them as I understand that things happen and was very happy with their communication. The crew that came out was very professional and they got to work quickly. When they were done they waited for me to inspect the work done before leaving. We are very happy with the finished product and would recommend Bellus flooring to anyone looking for new carpet. read more

Bellus Flooring was great to work with. Very nice and professional. I purchased my carpet from them after having a very hard time with a competitor of theirs in Round Rock. Wish I had them install both my carpets and hardwoods. Great people and price. I would definitely recommend them to anyone. read more

Randall was a great help. We shopped several other stores and no one else was as helpful as Randall. He was patient, answered all of our questions and never pushed us to make decisions. We actually found the carpet we wanted at another place, but they had no problem ordering it for us. The quoted price was almost 20% less than the other quotes we received and there was no hidden fees. Even after we ordered the carpet there was a problem with the manufacturer, and the owner John personally explained the situation and got it fixed. This is the type of service that a locally owned business can provide, which we never experienced at a big box store. The installers were amazing! They showed up on time and were fast, careful and professional. They worked non-stop through lunch to finish, clean up and make sure we were happy with the job. A couple days after Randall called to make sure we were happy and asked if anything needed attention, but everything was perfect. We definitely recommend Bellus Flooring. read more

I'm a satisfied customer. Very high quality work. LVP and carpet were installed over a year ago, and still look like new.

We used John and Bellus Flooring to replace all of our dated flooring from when the house was built. He helped us select quality products that worked with our budget and coordinated all installation with installation team. Whenever problems were encountered he was there to make sure everything turned out right for us. He kept our interests in mind and provided an excellent service. read more

Still no quote and no call for explanation. This was a whole house flooring job so I don't understand the low priority this seems to have been given. And the repeated lies about getting bavk to me. Unacceptable. read more

Just completed installation of roughly 850 sq ft of COREtec LVT from Bellus. After taking four other bids we decided on Bellus based on Yelp ratings and the fact their quote is an all included price, no cost surprises during installation. Researching new flooring is a daunting task and for us it was finding an honest, dependable service provider. Bellus surpassed all of our expectations by working with us on our budget, installation date and product questions. Like all flooring companies they contract the workers who actually do the installation. Bellus showed up on time with the install crew, set the days expectations and the crew went to work. The installation went exceptionally smooth, these guys worked like a well oiled machine and completed all the work that day. Started at 9 they finished at 6 moving all the furniture back into place. The floor is beautiful, no gaps, no telegraphing, not one plank is off. Installation of the moulding strips, which were delivered a few days earlier so I could paint them, is very professional. Not gaps, angle cuts meet perfect and the caulking, what litttle was needed is clean. We are so pleased we had Bellus quote the second half of our home and are not looking at any other company to do the job. I highly recommend Bellus, and if you are shopping around you can stop looking. Bellus will treat you right and won't disappoint. read more

Bellus Flooring - COREtec LVT just installed. Home office view into hall. Back into two bedrooms and family room. Great job! - Flooring Near Me - Round Rock, Texas

I wanted to get rid of the downstairs carpet and ended up with a luxury vinyl that can stand up to our big dog, kids, wet feet by the pool, kitchen...etc. (Very happy with it--looks like wood!) I chose Bellus because the owner, John, made such a good impression on me. He took a lot of time with me, brought samples to my home and was very helpful in educating me on the pros/cons of different materials. I am really picky and I was impressed. Installation crew did a good job and cleaned up after. I even had another contractor there compliment the work they did. I feel like if anything would have went wrong or goes wrong in the future that the owner would take care of it. The only negative part was the dust that gets stirred up after your carpet gets removed, but that just comes with the project. read more

I would use this guy if I had to replace my carpet! John replied to my email in an instant and we set up an appointment for measurement for the evening. He was on time, professional and quick, yet personable and attending to all the concerns and questions I had and even brought up issues, I didn't even consider. My pets liked him, too, and I had the estimate first thing the next morning. The estimate itself was unbeatable! While we requested his service because we put our house on the market, we did not actually end up using him because we got an offer on our house the same day unexpectedly. However, I will refer John to the buyer and hope they'll use him. I am sure, if we had it done, we could have got a higher offer or quicker sale. I told John about the offer and he right away said "Don't get the carpet done, leave it to them." This is beyond any expectations! John is not only professional, but fair and honest! No wonder the reviews on here are so good! I am certain the installation and quality is unbeatable, too. I highly recommend John. read more

We recently bought a house and had gross carpet and cracked tiles to replace. We visited with several flooring companies. John was great! He was easy to contact and even met with us on a holiday! John helped show us products in his showroom and when we wanted something that he did not carry, he drove us to 5 tile shops until we found something we wanted. His crew did a great job of installing and cleaning up. John is professional, reliable and really cares about his work! read more