I LOVE this place! So easy to work with! They are wonderful with a dynamite product! I have had them do many special occasions and they never disappoint! read more

We recently used Erin and her team for our daughter's wedding. What I can say with great confidence is - if you are interested in getting outstanding service. Kind, helpful and personal "live" interaction with a person, this is the place. The cookies were all individually wrapped and as fresh as can be. They delivered exactly on what they told us. Baked fresh and delivered as promised. Delicious. They are a great ice breaker for large gatherings. Worked like a charm to get people chatting at the cocktail reception. The options they have to write your own messages or use their suggested messages is very comprehensive. Erin couldn't be nicer. Great communication. Emails and call backs. If you are reading this, look no further. This is the place. It is so great to see a family run small business produce such a great product with such quality and cheerfulness. Give them a try. read more

I ordered a giant fortune cookie for an event at the school I work at. I had to have it shipped in the 2 day option which cost more than the actual cookie. The cookie came and when I opened the box I noticed right away that the cookie was cracked all the way through. Besides the crack the cookie looked great. I called the company and the person I spoke to was great. He told me someone would contact me right away. I was hoping to get another (unbroken) cookie sent to me but I did not hear from the company. I emailed and got no response. Pretty disappointed by the experience. read more

Fancy Fortune Cookies - Desserts Near Me - Indianapolis, Indiana

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Might as well call the company "really stupid cookies" because there was in fact NOT a fortune inside my cookie. The only paper in the cookie was there to tell me to leave a review. I thought that was a splendid idea. The cookie itself was just your average thin fortune cookie shell with a little sugar on it. Terrible and frankly intolerable eating experience, would not recommend to even my greatest enemy. read more

Our nonprofit had a very high profile ceremony for a street sign unveiling, and this included guests like the Mayor of Detroit, and City Council Members. I came up with the idea of having custom fortune cookies a little over a week before the ceremony and thought it would be impossible to do. Called and spoke to Erin on Fri, 6/13 and customized cookies were shipped on Mon, 6/16, arrived in plenty of time before ceremony and chocolate covered fortune cookies were all in tact, perfect! These were a huge hit and we gave out remainder to the staff at each City Council Member's office. They loved it! Thanks, Erin! read more

Due to the high anxiety of awaiting responses from colleges, my graduating senior delayed his promposal until this week. I had reminded him that he needed to ask his prospective date sooner than later. He had everything in order from the Chinese take-out box to the chopsticks to the brown paperbag. All that was missing was the fortune cookie. Fancy Fortune Cookies came through for us big time today! The cookies that we sampled from the batch are fresh and delicious! The "Prom?" message is sure to make his promposal one of the more creative ones. Thank you, Fancy Fortune Cookies for helping us out! :) read more

BEWARE. Purchased "blueberry" cookies. Came beyond hard and inedible. Contacted company. Must ship back (at MY expense) for a refund. GO ELSEWHERE for a better product and shopping experience. read more

I ordered a variety dipped in milk chocolate and they were amazing! I also ordered some to give out as gifts and everyone loved them. Being able to write your own "fortunes" is great! Erin the owner is wonderful! read more

Not the best vendor experience I've had to deal with but this was an online ordering experience. Ordered 70 chocolate dipped cookies for wedding with customized messages on front and back. Received instructions from a guy on how to select option for messaging on the back. I execute based on guidance. Order received. Chocolate kinda melted in the bag. Some, not all, were a bit sloppy; like the guy who was melted from toxic waste from Robocop. There was no message on the back. Called to say wtf and Erin tells me I had to check a box that says $40 additional charge for message in back. The guy never told me that part. Tone from her suggests I screwed up. He asks if I want to redo it for $40. I said yes. Been a couple of days, haven't received confirmation email or anything. I call Erin and reference my replacement order. She says it's currently in production and to give it a couple days. No problem. Couple days. Nothing yet. I call and ask what the status was. She said it's done and being shipped. Awesome. Days later. Nothing. Call and ask what the status was. She says it'll be shipped and will arrive Friday. She will send delivery confirmation. It's Friday. I don't receive anything. No tracking email either. At this point I think she's lying as it's been 3 weeks since I called for the replacement order. I call Erin and ask about the order that never arrived. I'm on hold for 5 min. She comes back and says okay, it was never shipped because the guy in the back said I didn't want it for $40. WTF. 1. The guy provided terrible instructions and they make it seem like you ordered it wrong. 2. More than half the cookies look like a giant fortune cookie took a giant diarrhea dump. 3. A lot of lying going around. I never ordered fortune cookies from any other place but this experience has been terrible. On the flip side, they tasted good. Really good. I would like to hate them more but the cookies were really freaking good. Even the diarrhea looking ones. Based on other reviews, I don't think I sound unreasonable. I'm trying not to be a one star dick and ruin businesses based on personal experiences but this was a bad experience. A little exaggerated but on par with how others feel. One star for lying. One star back for shipping it fed ex over night. read more

I saw giant fortune cookies online for this place and thought it would be a fantastic gift for my long-distance boyfriend. Especially since I read some pretty good reviews, too. So I ordered a giant dark chocolate covered fortune cookie covered with M&Ms on Tuesday and delivered it with the cheapest option (FedEx ground), since it should arrive fairly quickly between Indianapolis and Chicago. Just to ensure prompt arrival, I added a special note that said please make sure you send this as soon as possible, as my boyfriend is moving to Brazil next week! The online ordering process was fairly simple and quick. The present was delivered within 2 days, yay! I accidentally screwed up and put the wrong shipping address, so the package actually got delivered to my bf's old apartment complex instead of his current one! :o Arghh... my bad. Thankfully he's still in the same city so he could go pick it up the following day. He took a photo of the gift and sent it to me, and it looked really good! The fortune was on a HUGE paper, and it looked great, too! Even though I wrote a bunch of stuff on the message, it still looked like a proper fortune cookie message... but just BIGGER. ;) Unfortunately, he said the cookie itself was stale and not edible. I was devastated because I was really hoping that it would be yummy. But at least he still appreciated it as a cute and unique gift! :) read more

Fancy Fortune Cookies - The giant fortune cookie I sent as a gift! Covered in dark chocolate and M&Ms. Too bad I didn't get to eat it myself, haha. - Desserts Near Me - Indianapolis, Indiana

I'm upset at myself for not having checked Yelp before ordering from this company (especially the filtered reviews) as other Yelp reviewers have had the same issues with customer service being non-responsive after reporting an issue. Poor quality control on the cookies that I received and poor customer service dealing with issues. I don't like writing bad reviews and have only written one other 1-star review before in the 8 years I've been on Yelp so I waited two weeks before writing this review while waiting for a response from the owner (still no reply) as I had requested a partial refund since I had no choice but to use some cookies. Also, prior to my email, the owner was prompt at responding to two emails regarding questions. I really liked this concept and was excited about giving out customized fortune cookies for my daughter's birthday party. I ordered 50 Traditional Vanilla Fortune Cookie. I needed 38 minimum as party favors for all the students in my daughter's class (the rest were going to be for staff and teachers) but only 31 were good enough to hand out as party favors. Many cookies looked like someone made them in a rush or as if a child or an amateur practicing to fold the cookies made them. They looked nothing like the beautiful cookies on the website. The company was nice enough to give 15 extra cookies but it didn't matter since 31 fortune cookies had problems such as being: = Poorly or unevenly folded = Black specks (in two bags) = Disfigured = Strange colors on cookie (a big green and white spot and a dark brown cookie) = Crushed or cracked (lots of crumbs in the "good" sealed cookie bags) = Plastic bag melted into cookie (this was only one of the cookie that was actually made well but because the bag was melted into the cookie, I couldn't use it) I didn't have enough "good" cookies for all the kids, teachers and staff so I just didn't give anything to staff and teachers and gave the remaining kids some of the poorly made cookies. The rest I was too embarrassed to give out and would have readily sent them back had I received a response. I took pictures of all the problem cookies right after I opened the box because I really was so disappointed in the quality control and emailed the pictures to the owner. Again, no response. This company does not have a customer satisfaction guarantee. I will try to end on a positive note. I broke open 3 cookies to try them since I was concerned that if the quality was poor, the cookies may not be okay but they actually tasted good. Too bad...such a cool concept. read more

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Ordered Chinese box Togo containers on Feb 3 and have not received them. I have emailed 3 times and called and still nothing. I have asked for a refund and still nothing. read more

I'm submitting an update to my original review. As I have personally spoken to the owner of this company. She was very pleasant and apologetic for my experience. Apparently there phone systems may have been down due to bad weather and there was an error with the order showing received on their end. She refunded my purchase and in addition sent me a valentine's day selection for my staff to try at no additional charge. I would surely give this cool company another try at future business read more

Fancy Fortune Cookies - Desserts Near Me - Indianapolis, Indiana

Had a great experience! Customer service was excellent. They shipped out my order the next day and it was more affordable than other places I looked at. Only 1/60 cookies was broken and they tasted delicious. read more

This is the ONLY giant fortune cookie place you need to know about. I cannot say enough great things about Erin. I ordered a giant fortune cookie for my wife on her birthday from another vendor. Come to find out, they sent me a receipt, but were closed during the Corona virus pandemic. Also, I later found out they actually will often send their orders to Erin to fill them on their behalf. Crazy!!! When I called to inquire, Erin was forwarded the call, and was great. I sent her a copy of my receipt from the other company, and she filled my order, without any hesitation. The cookie was perfect!!! Tastes great, beautiful, personal message spot on. Thank you Erin. read more

Extremely satisfied with communication, speed of order, and quality of order/products. E-mailed FFC for additional information prior to ordering. Received a very quick response each time. FCC was able to accommodate a short-notice order for 150 chocolate dipped cookies. Order was received on time. Packaged nicely, no damaged cookies that I could see. Received many compliments on the quality! I would definitely order from them again. read more

I noticed the sign for the business on the side of the building and thought I would check it out. After all, a name like Fancy Fortune Cookies has a certain appeal to it. Seemed like my lucky day! The business, located on 65th between Allisonville Rd and Binford, is clustered with a number of small businesses that use a common entrance, parking, and are grouped into a few buildings. This business has been around for about 30 years and makes fortune cookies for special occasions. The entrance was colorful and featured a lot of gift ideas for presenting fortune cookies. Once you walk into the center of the shop, there a small gift bags and sample bins of individually packaged cookies. There were plain and chocolate covered ones. There were flavored cookies in bright colors. On the wall was a price list for ordering cookies (minimum order of 50) if you want to personalize the messages and the assortment you need for your special event. If you are like me and are just looking to getting a package of a smaller quantity, they had plenty of options. The basic fortune cookies (multi colored/flavored) sell for $8 per dozen. The chocolate covered cookies go for $12 per dozen. I have sampled some of each and can tell you that the flavors are fantastic! Oh, and if you check in with Yelp while there, you qualify for a free sampler bag of the basic fortune cookies with a purchase on your first visit. Such a deal! Review #389 read more

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Absolutely the worst customer service you can ever imagine. Made the order on the 7th of February. Requested the order to be expedited and found out the next morning through email that I was charged 42 dollars extra for a 2 day shipping. I called and requested for my order to be switched back to regular shipping. Which they did and they refunded me the extra shipping cost. After that I called on February 9th to check on my order and they claimed to have shipped it. I requested a tracking number for my order and the lady assured me that she will send it to me through email. Since I have not received the email, I kept calling everyday and no one answered my call. I even emailed them using the two following emails provided and there was no response. Yesterday February 19th, I called twice in the morning and no one responded. I decide to call from another number and they answered (what a coincidence). I spoke to the lady (it's always the same lady) and requested a tracking number again and this time she said that my order doesn't have a tracking number. I am so frustrated and mad. How can a package this special be delivered without care. Tracking only costs 4 dollars extra with USPS. If they didn't want to spend on it extra, notify me, I wouldn't have minded to pay those 4 dollars. Overall I am very disappointed. It's February 20 and I have not received my package. And my event is today. Very disappointed. Please avoid this company. Apparently if your package is small and you didn't pay extra shipping, then your package isn't important. read more

We ordered blueberry and chocolate personalized fortune cookies from Fancy Fortune Cookies for our wedding out-of-town gift bags. They arrived at my mother-in-law's house and she e-mailed us about how impressed she was at how generous they were. 100 cookies were ordered and they send a third more for free on top of that! And only 6 arrived broken. It was cool to try to blow people's minds with the blueberry flavor but everyone was afraid of making their mouths blue. They tasted good though. And good price, too. Here are the fortunes we used: Marriage lets you annoy one special person for the rest of your life. Kathy & Mark The love that Kathy and Mark share is worth a fortune... cookie. Kathy & Mark 8/12/07 Never go to bed mad. Stay up and fight it out. Kathy & Mark August 12, 2007 Marriage is about 2 people - 1 who never remembers birthdays, and 1 who never forgets. K&M Marry the one you can't live without, not someone you can live with. Kathy & Mark read more

We ordered Fancy Fortune Cookies for our wedding and they were a big hit! We had a brunch reception with pastries & muffins and we also had a candy bar so we didn't feel a formal dessert was necessary. When I saw the Groupon for FFC, lightening struck! Since our wedding colors were orange, blue and brown, we ordered the flavored cookies in orange, blueberry and chocolate. We also ordered coconut. For our "cake cutting," we ordered a giant cookie dipped in chocolate with fall-inspired colored sprinkles. The minimum number of cookies per custom order is 50. We ended up with 250 cookies and 105 guests, so there were a bunch leftover. My husband and I tried them before the wedding (and of course, we had our share after!) and they were delicious!! The blueberry tastes like blueberry waffles. Since we got custom fortunes, the cookies were all baked to order and they tasted fresh and delicious. The giant cookie was tasty, too! Just enough chocolate. My husband and I fed each other pieces and then our guests went to town on the remaining shards. Everything arrived in tip top condition. It also all arrived before my requested delivery date. When you place your order, they ask for a desired delivery date. The only minor issue I had was the custom fortune process. We had a quote from e.e. cummings on one and I typed it in exactly as I wanted it to print but they capitalized the letters. I should have specified in the Special Instructions section, but it might be helpful if they had a fortune proofing process before printing. I would definitely order from FFC again and highly recommend them for your event! Thank you for helping to make our wedding fun and special!! read more

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i ordered cookies for a bridal shower on 1.8 .23, i got a tracking 1.9.23 indicating product not received but label created. That was the last update despite 2 calls 4 emails and no updates and responses. I cancelled order andbordeted elsewhere on 1.19.23. i received fancy fortune cookies 1.23.23, after tge 1.22.23 shower abd they were 1/3 broken, bc they were in a plastic bag, nonpaddjng, in a tight bix. TERRIBLE CUSTOMER SERVICE.. DO NOT ORDER read more

I didn't have that big of a interaction with FFC, as I ordered my cookies online. I had no idea there was a company like this until I drove past taking my dog to daycare. I looked it up online and saw all the different flavor cookies and customization they offer and I was intrigued. I received a coupon for subscribing to their email list and ordered cookies as wedding favors. Unsure of the taste of the various flavors, I played it safe and ordered classic vanilla cookies but had them dipped in variety chocolate (milk, dark, white drizzle). I ordered them two months in advance so I did not have any issues with my order being delayed. They were ready for pick up on the day I designated and packaged in a box. If no one is sitting in the office, you have to call to get let in. There's not a buzzer or anything to get in. The owner did offer samples of all the various flavors when I picked up the cookies and I found them very interesting but I enjoy the classic vanilla ones the most. I ordered 20-30 extra cookies so I could have a few myself and the chocolate tasted great, but I did come across a few stale cookies. I hope the majority of them were not stale. The chocolate drizzle did help with that issue though. All in all, I think it's a very cool place, I noticed they do a lot of custom work (gift baskets, giant fortune cookies, personalized logos, company favors etc). Check it out if you're curious! read more

Fancy Fortune Cookies - Desserts Near Me - Indianapolis, Indiana

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These are the best fortune cookies ever! I needed 50 fortune cookies for a work event. I entered my order online and realized after that I switched two numbers on my address. Called and spoke with Erin, the owner, and she took care of it. I received my order and the cookies looked amazing! And they were delicious! I may order 50 more just to eat myself. Vanilla cookie, white chocolate and sprinkles. read more

I placed my order on 1/26 and my card was charged $43 on the 1/28. I received an email notice on 1/29 that my product was shipped or would ship soon. I was given a Fed Ex tracking number that it would ship on 2/2. I called on 2/7 and was told there was a delay due to weather but it would be picked up on 2/7 and I would have my package on 2/9. Today is 2/10 and Fed Ex is still telling me the package has not been given to them to pick up. I have emailed and called many times over the last 3 days and no one responds. This was a gift for Valentines Day. Very disappointed with the lack of response. Very poor way to run a business. I will never order from them again. read more

I wish it was possible to give a rating of negative 10 stars. This was the worst customer service experience ever. Not only did Erin never deliver the product, though she told me repeatedly it was "on the way," when we finally gave up and cancelled the order, the refund she kept telling me was "on the way" never arrived. So, she got several hundred of dollars from me, and I got a lot of frustration, lies, and no product from her. Basically, I was robbed. Based on my repeated experiences with the owner of this company, she is either horribly, woefully disorganized at best, or is a liar and a thief at worst. Either way, I strongly recommend avoiding this company if you'd actually like to get what you paid for. read more

Cannot recommend Fancy Fortune Cookies enough!!! The entire process of ordering was easy. Even though I was a bit of a high maintenance client (I asked them like 6 questions over the course of a few days), I always got really helpful, personal replies back. I finally placed the order for branded fortune cookies with our company's logo on them and they came in less than a week. When they got here everyone was so pleased with how great they looked AND how delicious they are!!! Much much better tasting than your usual fortune cookie. I work for a company that will definitely be ordering these again. read more

I don't know how you can run a business and not 1) answer phone calls 2) answer online chat and 3) respond to emails. I had a Groupon coupon so ordered my giant fortune cookie and then realized about the message you create is the message that goes inside the cookie. I immediately emailed Erin to see if I could amend it. Mind you: I put my order 3 weeks before the shipment date!! Got no response so called a week later and left a message but never got a phone call. Resent the email and then tried out the online chat feature only to find it wasn't working. Uh...you say you open 8 am to 5 pm EST and I try calling and online cat at 2 pm EST. What's going on. Luckily the product itself was okay but warning that you should have the message the way you want it otherwise you're screwed like me. Also was able to taste to smaller fortune cookies and it was okay. I guess because of the shipment, the batter has to be a little harder to make it's way to California. read more

My company had a great experience with Fancy Fortune Cookies. We had a trade show to go to and we wanted a unique give away for our clients at our table. We ordered the custom orange fortune cookies to match our logo. They printed the logo on one side of each fortune and a variety of 5 chosen fortunes on the other side. They turned out great and the printing was very good quality. They arrived fresh and were a hit! They do taste like fruit loops and people really enjoyed them. read more

Fancy Fortune Cookies - Individually wrapped fortune cookies! - Desserts Near Me - Indianapolis, Indiana

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How disappointing! I used FFC in 2011 for my wedding and was so pleased that when I found out we were expecting our first child in Feb I knew exactly how I wanted to tell everyone. I spent a little more for a gourmet flavor but I didn't mind because I knew they were worth it. I received my fortune cookies quickly and handed them out at family brunch to finally share the exciting news. Except 3 out of 10 I gave out did not have fortunes! A fortune cookie with no fortune?!? What?!? While most were excited my brother, step father and grandfather were very confused as to what the big deal was. Others had to share their fortunes to let them in on the news. Upon arriving home I went through the remainder: 13 (including the ones already given out) had no fortunes, 2 were wrapped poorly and unpresentable, and a handful more I couldn't tell one way or another; with so many fortunes already missing I wouldn't risk another confusing situation. I emailed Erin, who seems to be an involved CEO if you believe the website. I either needed replacements or a refund. No reply. I emailed in via their general inquiry page. No reply. I now don't trust correspondence over the phone in which I will have no proof so I wait and wait. Almost two months later I finally contacted my credit card company to file a dispute. I trusted FFC with a very special occasion and not only did they mishandle it, they couldn't even be bothered to fix it, apologize, or acknowledge me. Purchase at your own risk, just because you're paying the highest price doesn't mean you're getting the highest quality. read more

Fancy Fortune Cookies - Double wrapped cookie - Desserts Near Me - Indianapolis, Indiana

I am usually not a person to write bad reviews but one has to when it comes to something more personal like special events. Ordered a set of 24 Christmas Fortune Cookies from them for a family Christmas dinner with an idea what a great way it would be for every family member to have a fortune/wish for the New Year. The wishes/fortunes inside the cookies were very dull and automatic (copied from google), had no creativity or personalization whatsoever and there were literally only 4 or 5 different fortunes out of the 24 cookies meaning most people got the same fortune... Most of the cookies arrived smashed and broken. Definitely would recommend a more intact and sturdy packaging. I have ordered fortune cookies before from a different source and they were actually very personalized, different, and interesting to read! Only giving credit for fast and timely delivery, competent pricing, and rich selection. It's definitely a wonderful idea and the business seems to be family owned and ran but I wish quantity would not win over quality which unfortunately often happens when businesses grow and need to catch up with those numbers. read more

We ordered fortune cookies for party favors at our wedding. They were so delicious and we love our leftovers. Customer service was great. We ordered two flavors -- Lemon with a white chocolate dip, and mint with a milk chocolate dip. We packaged them in the small takeout boxes (which we also ordered from Fancy Fortune Cookies). Two fortune cookies was a tight squeeze, but a good fit into the small boxes. I was really happy with the taste and the presentation of them. read more

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Long story short, the order process was fantastic and contact with Erin was seamless but once the order was placed everything went downhill. The first order was essentially destroyed by FedEx but no tracking number was provided so when the promised delivery date passed, no information was still provided and it took a few attempts to get the vendor to respond. The vendor reprinted/rushed the reprint so that we would get it in time, however, the rushed printing compacted the situation. While we did receive the order, the printing on the boxes were off-center, some slanted and others were off all together. In addition to poor packaging, more of the boxes were smashed leaving the order inconsistent and unusable. After reaching out to Erin/vendor, I still haven't received any return communication to discuss/resolve. Unfortunately, I can't recommend vendors who have communication challenges. read more

Awesome cookies! Ordered some for my son's high school graduation ! Taste very fresh , looks really amazing , decorated very pro! I am sure our guests will be very surprised ! Thank you and highly recommend read more

This is something you're not likely to find anywhere else. The people that work there seem lovely and were very helpful...but that's not what is important. What you need to know is that this gets a 5 because it is cool and unique and if you're wild about fortune cookies look no further. For the rest of you...this will still never compete with ice cream or cake or chocolate chip cookies. It's still a fortune cookie. read more

This idea is adorable! I would like to say that the GIANT FORTUNE COOKIE definitely needs some work though. im pretty sure i lost a tooth or two trying to eat it. This "rock-cookie" was also burnt on the edge! i would suggest ordering something else from them other than this unless you want to just look at it... read more

Ordered the "I Love You" gift tin on 10/6 and requested it to be delivered by 10/9, and it was delivered promptly on that date. Did not have to request expedited shipping or anything, just selected standard shipping. I am personally not a huge fan of normal fortune cookies, but I thought these tasted way better! Can't wait to try new flavors with my next order :) read more

Fancy Fortune Cookies - The "I Love You" fortune cookie gift tin, chocolate-covered - Desserts Near Me - Indianapolis, Indiana

I don't know what kind of ax the negative reviewers here had to grind, but I've had nothing but a magnificent experience with Fancy Fortune Cookies. The co-owner Erin Jump goes out of her way to make me happy, which isn't always an easy thing considering how neurotic I can be. I've started a business centered by custom and clever fortune cookie messages, and I had a previous supplier that was unresponsive and offered a substandard product. The complete opposite has been true with Fancy Fortune Cookies. They've bent over backwards to meet my price; their product is superior to my previous supplier in every way; and when they promise something, it's what they deliver. Moreover, almost none of the cookies arrive broken or cracked (maybe 1-2%), whereas with my previous supplier that was closer to 15-20%. They bake a sturdier cookie that holds up in the shipping process, and they pack everything securely and beautifully. No one else in America offers what these people do in terms of custom, flavored and classy fortune cookies. The flavored ones taste magnificent, the color is superb, and the quality of the fortune fonts/copy is exquisite. And when you're told something will be delivered by a certain day, that's the day you get it. I've made these people my new supplier. As a result, my business is already starting to take off in a way that was unimaginable before. Buy from Fancy Fortune Cookies for your special occasion or event. You won't regret it. Seriously, order from them. Now! read more

I was skeptical about this but I bought it anyway. It was the best fortune cookies ever. I would 100% recommend to anyone. The only reason this place has low reviews is because of their shipping company's that have nothing to do with them! Buy them they are so good! read more

What a terrible experience I just had with FCC. I placed an order with FCC on 7/21. I kept checking the status to make sure I would have them in time for my event on 8/6. I requested a delivery date no later than 8/3. My order status was never updated their system, and as of 7/28 it still said processing. I emailed the company and did not receive a timely response so I had to order cookies from elsewhere to make sure I had something to give at my event. I asked to cancel my order, and again, my order still said processing. To my surprise, my cookies arrived on 7/29. I finally heard back today, 8/1, and was told they could not cancel my order because it had already been delivered. No kidding. When I remarked that it would be nice to have better customer service and communication and update your order system in a timely manner, I was told that they are "real people with families and lives". That's all I needed to hear and they will never get my business or any of my friends business again. Great way to run a business read more

I ordered personalized cookies for my son's upcoming graduation party! The strawberry cookie was dipped in chocolate and finished with a little mortarboard/diploma candy! Not only are these ADORABLE, but they taste great too!! I'm sure his guests will be thrilled with a little sweet favor as they leave the party. I loved being able to personalize FIVE different messages to be stuffed inside the cookie. They also helped me figure out the correct amounts to order as well as the best time to ship. A perfect experience! read more

Fancy Fortune Cookies - Adorable Graduation Fortune Cookie with personalized message inside! - Desserts Near Me - Indianapolis, Indiana

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