I CAN FINALLY SEE! Dr Park and her staff were AMAZING! Extremely thorough and professional. Dr Park explained everything well and took her time throughout the exam. By far the best exam I have had. I found out problems I didn't know I had. Which as Dr. Park mentioned,she would rather me know now in case it becomes an issue later on, even though it may seem insignificant now. Didn't make me feel bad for not coming in sooner and didn't pressure me into something I do not think I need, just laid out the options with her recommendations. I will definitely recommend her to my friends and will be going back for all my optometry needs. I left her office JOYFULLY with a pair of contacts and a bottle of saline solution. read more

All I saw (pun intended) was a beautiful office, supportive staff, and a doctor that genuinely cares. From the beginning, the gal in front called my insurance and verified everything making my apt day go faster and smoother. The place was clean with a snack area with coffee. They took me back on time and the rooms looked like they had state of the art equipment. I can't say enough positive comments about the doctor. She is the epitome of what a medical provider should be. read more

Just have to say - I ordered glasses online based off the "light" Rx I got from Dr. Park and OMG I CAN SEE! I never realized that I could see better than the 20/20 I have. Thanks again! read more

Stellar customer service! Thorough eye exam with extra attention to explaining all of my options. I'm happy to say I've found my new home for eye care. read more

What a lovely experience. Dr. Park walked me through the fact that yes, I would be much happier with three different prescriptions (distance, computer, reading) and helped me carefully consider all the permutations I might try for lenses. After the blow to my self-esteem that choosing bifocals at 31 years old inflicted, the other staff was just wonderful in helping me select new frames that stuck exactly with the budget I'd described in combination with my insurance. I've called to ask a few questions and gotten thorough, prompt answers. The shop is also so freaking adorable I'd probably move in, so that didn't hurt matters. read more

I've had glasses since I was 8 years old, and I have never had a better experience with an eye doctor. Dr. Park is extremely thorough and attentive, and explains every single step of the process in detail as she's doing it. I actually felt like I was learning things about how my eyes work. You know how the weirdest part of an eye exam is when the doctor presents you with all the different lenses and you suddenly get very insecure about maybe guessing wrong and screwing up your prescription? Well instead of running through the different lenses at a breakneck pace, saying quickly, "Which is better, 1 or 2?" like every other doctor I've ever had, she asks very specific questions that make it easy to understand how to make each choice. Does it take longer? Yes. Do I have a better prescription than ever before? Yup! The follow-up was equally fantastic. She had me in for a fitting when the new contacts came in, and she was just as careful during the follow-up as she was during the initial exam, really taking time to make sure we had the perfect prescription for each eye. Another great part: she had prescribed some allergy drops during the first exam. They gave me noticeable side effects, which I reported. Even though those side effects had never been reported in the literature, she took them very seriously and stopped the medication right away. I'm so used to doctors dismissing things like that or just telling me that my body will get used to it that I was rather taken aback. She took in new information and adjusted to it right away without letting preconceived notions dictate her reaction. Now that is something that very few doctors of any specialization seem able to do well. In short: Don't be scared off by the fact that it's in an H.E.B. You will not regret your EyeJoy experience. read more

Dr park and staff are just awesome!!! Detail to attention and making sure you are taken care of. Wouldn't trust me families eyes to anyone else read more

In the past I've had the hardest time finding an optometrist, but I'm happy I no longer have to look! Last year I saw Dr. Park at their old location in HEB and loved the experience I had. I'm happy to say that when it came time to have my exam this year, I had an equally great experience with Dr. Shafer. They both made me feel comfortable and gave great recommendations for my eye care. My new prescription of contacts are very comfortable and perfect for my lifestyle. And to top it all off, their new office is GORGEOUS! I was already sold with the cute Cat Eye glasses on the sign, but I love that the decor makes me feel like I'm at Don Draper's optometrist! Really chic improvement compared to their old location, and great service to back it up! read more

Dr. Park is terrific. She is knowledgeable, efficient, and fun. I truly enjoyed spending time with her and her team. Highly recommend!

Catherine Park went above and beyond to take care of a problem with my insurance coverage and followed up with a great eye exam and a detailed explanation of my corrective options. The one downside is a sparse selection of frames, but if they have something you like then this is the ideal place to go. Either way, at least go here for the eye exam. read more

Dr park is really good at eye exam and she explains each and every minute details about eyes very well. I have been going to this clinic since 2 yrs and every time i get a warm welcome and good experience here. There is nothing to complain here. I bought only contacts here and didn't look for eye glasses. read more

Just awesome service here shopping for frames. They really work with you to find a shape that suits your face and they really pay attention to your opinions. They have a nice selection of designer eyewear. I have recommended this place to my friends. read more

I've just had my follow-up eye exam with Dr. Park and I want to concur with others who have rated her 5 stars! She is very thorough and accurate, not to mention very professional and pleasant as well! She got my new prescription for both contact lenses and glasses right the first time! She is amazingly efficient and doesn't waste time, but she thoroughly answered all of my questions.She also detected how much I was suffering from these seasonsal allergies (no other eye doctor has done that) and prescribed some eye drops (that were $300) but then gave me a coupon, so together with my insurance, the drops were free! Dr. Park runs a tight ship and it's easy to see that she is a perfectionist, but when it comes to finding an eye doctor, she is the one I want taking care of my eyes! read more

This place is pretty good. Nice central location, though being in the HEB makes parking a little difficult. The staff seemed nice. The doctor was easy to talk to. read more

Took my 13 yr old daughter here for an annual eye exam. It's been a couple years since she went to her old doctor whose availability was always poor and bedside manner ok. Found Eye Joy via Yelp and decided to try it out because of all the great reviews, availability, and location near our house. I'm so glad we found this place! The staff were very friendly and Dr Park was amazing! I loved her attitude and overall bed side manner. Super smart and very caring. As my daughter was getting training for contact lenses she came out a couple times to give me updates and tips for at home. I will definitely be returning and will also schedule a long needed eye exam for myself which I've never had! Looking forward to returning! read more

For my first ever visit to an eye doctor and I came away very impressed. To start, they are one of the few places I could find that did walk-ins so I didn't have to wait weeks for an appointment. I got in right away and was done with the whole thing in about an hour. Dr. Park was very nice and more than happy to answer all my questions. The only thing that kept me from giving a 5 star was the somewhat limited selection on frames. They had a minimal selection of "alternative" frames for a hip young gent like myself. Overall, I highly recommend EyeJoy for fast friendly eye care. read more

Dr. Park and Hong were extremely helpful and efficient in dealing with my glasses and contact lens exams. Dr. Park explained in detail what was going on with my power and the health of my eyes. Her exam was quick, informative, and professional. She also suggested new solutions (love Clear Care!) and told me about all my options. Hong was also very helpful in getting me fitted for the contact lens and the glasses. Even the receptionist was very courteous and the whole process didn't take a whole lot of time. They accommodated to the fact that I was in a hurry and got me in and out in no time. read more

Upon walking into Eyejoy, you'll be confused whether you're in the MoMa or an optometry office. The office space is a far cry from traditional sterile buildings laden with hip furniture, books that combine art and eyewear, and little sculptures. Even the exam rooms are an art exhibit. The staff also fit into the aesthetic with both their outfits and eyewear. The modern ambiance is clearly intentional and reinforced. Oh, about their actual business. They're quick, friendly, and helpful. I felt very good about the optometrist's assistance with my new glasses. It was almost like she was helping me pick out an outfit at a clothing store. Dr. Park explained all of the procedures and what she was looking for in each one of them. Centrally located near North Loop/North Hyde Park and easy parking. Good stuff. read more

They will rip you off on pricing. It's been tiring going back and forth. Standing by my review. I shouldn't have had to make so many calls to get money back on their overcharge (I gave up!) Not published under my real name but valid review. read more

Haven't had my annual in 5 years, decided to go to EyeJoy because they were in the neighborhood. Scheduling was easy, the appointment was quick, and the staff were very friendly. I wasn't planning on buying frames that day, but I had a lot of questions about face shape and frame shape and what looks good etc. Staff was very open and easy to talk to and I ended up walking out with a frame that I think looks much better than the ones I've been wearing for the past 5 years. Overall a great experience and will be back for sure. read more

Brilliant staff. Hip and mod office. Love them! I got a same day appointment and super fast, clear vision exam.

Most difficult, irritating and expensive visit to an optometrist ever. Lots of places in Austin to have your vision examined. Choose another. read more

Had my first appointment with Dr. Park a few days ago- wow, who knew the optometrist in the HEB would be the best I've ever been to? She was so kind, caring, and knowledgeable, on top of being prompt- I hate having to wait for appointments, but mine started right on time. Her assistant even adjusted my glasses for free. Highly recommended! read more

I felt weird going "into" the grocery store for my eye check-up. I came out happy that I looked on yelp. When I travel back to Austin I'll have them do my eye exam again. I was very happy with the doc. read more

First off, Dr. Park and her staff are very personable...really a joy to interact with, which is saying something about optometrists/medical staff who are often overworked. I've been wearing glasses/contacts for a few decades, and have never encountered better service. They went above and beyond to ensure that I was satisfied, and I am. I would recommend her to anybody and everybody. read more

Dr. Park was really professional, friendly, and knowledgeable. She explains the exam in detail and I learned a few things from her. I felt confident she knew her stuff and would recommend her highly. read more

This place is beautifully decorated. Very clean, modern and inviting. I was pleasantly surprised by the friendliness of the staff. They are very professional. They took the time to help me pick a great pair of glasses that fit me just perfectly! I am more than pleased with the service and can't wait to go back next year for my annual eye exam. read more

This is a great place and I have always had excellent service picking out frames. I am very price conscious and while they carry expensive frames, I have been able to find good deals that work with my insurance. I haven't seen the doctors, I just bring my Rx in to find cute glasses for my kids. My only complaint is they are never open when I need to bring in my child. They offer great frames for kids however, the only window of time is after school until 6pm. This small window of time is very small (and even more challenging if your kid does activities). As much as I LOVE this place, I have recently moved to S. Austin so I don't think I'll be able to continue going here. :-( read more

Very pleased with my experience there. Staff was all very friendly. The doctor was patient and very knowledgable. Listened to my issue and addressed it fully. Great place and I would definitely recommend! read more

This is a small office (only 3 employees there at once), but they do a great job. Dr. Park is very friendly and takes the time to explain anything you might have a question about. Even when walk-in clients make the office busy, she and her coworkers are calm, patient and helpful. When they ordered my contacts, they mailed me the rebate form for them, and even emailed copies of my receipts when I lost them. Its not the fanciest office in town, but I would definitely recommend Eye Joy if you need your yearly check-up and (ever-worsening) glasses prescription. read more

The three stars are for Dr. Shafer; I have to subtract two for the sales experience. I purchased insurance this year from my employer to get an eye exam and glasses; I was looking forward to this, but now I have a huge case of buyer's remorse with the frames and the prescription. The exam went well enough and was quite interesting with state of the art equipment. I paid a bit extra to not have my eyes dilated. The doctor gave me a referral that I had been needing for a long time, so I was really happy about that. When it was over I asked to see some frames. I was handed over to The Oculist. (?) I tried on a few 'maybes', and then she handed me a pair unlike the others. None of the glasses had any prices on them. Me: How much is this pair? (First time I asked this question) She: $425 Me: (gasp) She: Does price matter? Does. Price. Matter. I was shocked into silence. There was no offer to look up any prices on the other glasses, nor any polite inquiry into what my budget might be. At this point, I have to accept responsibility for what happened next, by not volunteering the information myself. In retrospectacle, I wish I had politely left at that point. In the end, I bought the only glasses I knew the price for; the one pair I asked about. (head desk) I ended up spending over $900 for frames with a progressive lens and with something called a "Sapphire" coating, which basically seems like a high-priced warranty for lens scratches. There were obviously less expensive choices; she talked really fast. At some point I was left alone to ponder my decision, again another missed opportunity to politely leave, and then when she added up the total - over $900! I handed her my card, and there went my last opportunity to walk out and save some money. I better love these glasses, I thought. When the glasses came in, there was a little scratch on the lens, so they called in a replacement and let me use the scratched pair in the meantime. The progressive lens was disappointing; the distortion on the sides and narrow range up close was disorienting and made me dizzy and frustrated, however, I grew to love the distance feature of them. I did research and asked my glasses-wearing friends what type of lens they had; many did not like the progressive lenses. One of my friends who likes hers pointed out that the surface area of my lens was possibly too large to make progressives work properly. At some point before the repair process was completed, I called Eyejoy and told them to just make me reading glasses and not progressives. So here I sit with $900+ reading glasses. I do not love the glasses. I'm embarrassed to tell people about them. Sure, they are good for reading in a tunnel of space, and I can look in the mirror and see every pore on my face, but now I miss the distance feature. Caveat emptor. Laura C. read more

Thank you so much for a superb job on my eyeglasses. Frame fits great and my eyes feel so comfortable with the new prescription. Well done. Sincerely, Mack S. read more

I have had a great time working with EyeJoy. The service has been excellent. This is a small office that offers personal attention. The staff is totally approachable and willing to help wade through the complications of insurance. I felt in confident hand in the exam room and the contact lens prescription I was fitted with on the first try were a big improvement over my old lenses (from a previous doctor) which had been a cause of a great deal of eye dryness. I am 100% satisfied and very happy to have found a place I can stick with for a while. read more

This place is a find! Worth the drive to the east side! I saved over $412.00 for my lens/frames when compared to an optician in Westlake! Great sevice at great prices! Optician and optometrist do not try to "oversell "you. read more

Friendly and helpful staff. Dr. Park is great! They also have such cute frames! I love the atmosphere and the snacks they offer while waiting. Also the gender neutral restroom is always appreciated. I will recommend this place to everyone! read more

Today i decided i no longer wanted to be bespectacled. After looking through my service provider and here on Yelp, i made some calls. This was one of the only ones that took walk in's and in my general area. I had a time finding it though not realizing it was IN the HEB @ Hancock Center. So i show up and was greeted warmly by Hong and their admin (i'm sorry that i can't recall your name). I filled out my paperwork and Hong did the intake. I haven't been to an eye doctor in five years and well, my right eye had changed drastically. Next i did my exam with Dr. Park. She was so pleasant and comforting. She put the contacts in my eyes everything. Before i left Hong showed me how to take them out and put them in and how to clean them. I swear, they were some of the most personable folks i've met in a while and it was really refreshing. A lot of folks mentioned their frames selection and yes, it is upscale. I'm sure they can special order anything you want though. Very very nice indeed. read more

Dr. Parks = Fantastic and incredibly nice, HOWEVER the frames offered are super pricey and ultra luxurious. Some start at $50 for frames but most (97%) are D&G, Ray Ban, Gucci, but i found a pair i LOVE and they've been incredibly nice. I say pop in, the contact lens appt is 79-129 i believe depending and a glasses appt is 42. read more

Great experience. The entire team was wonderful. They were on time. Dr Park explained everything to my complete satisfaction. Highly recommend them. read more

This place is excellent- easily the best optometry experience I've had. Dr. Park is fantastic. She was able to pinpoint my prescription and explained everything she was doing so I knew what to expect. Don't let the small office near the HEB entrance fool you- this is not your typical "supermarket" vision center! Eye joy has an AMAZING selection of glasses, and the staff there will help you find the perfect pair. I left with a really great pair of Ray-Ban glasses that I've been getting a ton of compliments on. I'm recommending EyeJoy to all of my friends! read more

I had a good eye doctor that I liked but I went to Eyejoy because it was closer to home, was recommended by my neighbors and had very convenient hours. Eyejoy blew me away and has kept me coming back for over a year. Eyejoy is the most efficiently run medical practice I have ever experienced AND the most patient centered. I have seen Dr. Park for routine exams and for scary problems and her approach is always the same: she is super knowledgable, she is calming and she takes the time to explain everything and offer ample time for questions. She treats patients with kindness and respect AND she treats her staff the same way. I think her practice could serve as a model for how all medicine should be practiced. read more