I found Austin Eye Studio through my new insurance and chose them based on their convenientocation. From my initial call to picking up my new glasses I always felt like I was in good hands. I called and made my appointment with Lori. My glasses broke and newly enrolled in my new insurance plan with no insurance card. Despite that Lori worked with me over the phone to track down my insurance info and explain my benefits. Whew! So relieved! Made my appointment. Appointment day! When I arrived Lori & Dr. Emily were very welcoming. I filled out my paperwork, was promptly taken over for preliminary eye tests, brought to exam room, Dr. Emily came in for exam, she was so warm, and we did the damn thang. New prescription, healthy eyes, no puff of air (AMAZING), and DONE! Painless, easy, comfortable... no white coat syndrome at Austin Eye Studio! It's super cool they offer camera image instead of dialiation, but I opted out because my insurance didn't cover the extra fee. (BONUS: you can take your time shopping at HEB while your eyes get back to normal) Glasses shopping... uhhhh, I was a tough customer. I knew EXACTLY what I wanted and wasn't finding it during my visit. After SO MANY frame vetoes (thank you Lori & Dr. Emily for your patience), we found THE ONE! They weren't exactly what I wanted, but damn close! And after owning them for a few weeks i'm VERY happy with my decision. They're really cute! I TOTALLY forgot to take a pic of my new frames or ask they're exact mfg/style info. I emailed Lori the next day to ask her which frames I bought. Oops! She responded very promptly with all the info I requested. AES is flexible with payment. I was able to put 50% down with remaining 50% due at pick-up. Even though I saved a lot with my insurance it was so helpful to split cost in 2 payments. My insurance didn't cover contact exam, but I can return within 3 months to have that done at an affordable out-of-pocket cost. My experience with Austin Eye Studio was fantastic and I can't recommend then enough. If you need new glasses... give 'em a try! read more

Easy to book appts, kind and helpful staff and doctors. Clean office. Updated technology and exam equipment. I get my lenses done in a very specific way and they're able to make it happen. Have been coming here for years since their old locations and will continue to. Highly recommended! read more

Love this place!! It is really convenient if you are a student at UT and this is your local heb. They are always on time for appointments, you can get in quickly, and the doctor is great! I've been coming here almost three years now and haven't had an experience that disappoints. Great Dr, would recommend to anyone! read more

I really love their new space! This office is beautiful! Dr. Simonek and her staff are always attentive, welcoming, and kind. I highly recommend this practice to anyone looking for expert care for your optical needs and a fantastic variety of frames. read more

if i could tell everyone directly, don't go here. i've been going to this spot for a few years, when they were still at the heb front of house. i went this week with a pair of glasses that are about 4 years old, got some extra dollars so i go to update my lenses in my work glasses. the older woman in the front had a smirk on her face when telling me my glasses were too old for me to get updated lenses. i look at their pile of frames to get my lenses in and she tells me it's ILLEGAL to use my prescription for my lenses in if they're a year past exam. it's two months past my exam. i told them before my last appointment my circumstances. that i will no longer have insurance. they did not help me plan and the optometrist has this tiny window for clients, speeds through it makes you anxious for in my opinion, an important piece of every day. can't really get good answers from her when you're in the room with her. they are not for the people yall they are luxury now they are terrible. the older woman in the front literally would not help me at all or work with me, and had a smile on her face too. a horrible experience the weekends past and i'm still angry. she refused to even try to replace my lenses. no help, useless. read more

Had new patient visit this week. Was most thorough eye exam and glass fitting I've had in 20 years wearing glasses. Highly recommend this office. read more

Is this place still open? I just showed up for an appointment I had made several weeks ago, during regular business hours, and no one was there. The lights were off and the clinic was locked up. No one answered the phone. A complete waste of my time, which is significant because I had to leave work to come here. Edit: in response to the reply below, no. I went to the right location. The name on the door said Austin Eye Studio and it's located inside and adjacent to the grocery store. That is the location that was closed, with no one answering the phone number (512) 953-5838. You walk by the other relocated clinic on the way to this place. I tried calling 6 times while I was standing there outside of the door. I also sent an email and text to this clinic at the moment I tried to show up to my appointment (the business previously discussed the appointment via text so I know they received them), and although I received a Yelp response a week later, to date I have yet to receive any response to my text or email asking about my appointment. read more

I had such a bad experience at this eye studio located in HEB, I still think about it two years later, so I decided to finally post a yelp review. I felt like the optometrist was really degrading and unkind to me, since she was upset with me not throwing out my contacts frequently enough. I think the doctors here should be careful to always be kind to their patients and be respectful, especially when giving medical advice. We then got into an argument since I didn't want to switch my contact brand. I'd recommend anyone looking at this eye studio to reconsider. It has left such a bad memory that I am fearful to return to any optometrist again - although I was able to work myself up to seeing one again this year. Strongly strongly do not recommend this place. read more

If there was a way to give this business no stars I would. Next call BBB Awful, we were bullied, hung up on and they "held up our authorisation" so that we couldn't see another doctor. Huge headache, extremely unprofessional, less than transparent and dishonest.. . Buyer beware, these folks are mean, do not give them your insurance number or a credit card as they will put you through what i went through. Iciing on the cake? These are our neighbours, we live across the street. Well I will make sure that everyone I know and even my casual acquaintances at the HEB the folks that work there know what kind of unprofessional and less than transparent business this is. Customer acquisition via bullying and harrasment does not work, I pass on being your customer and will tell everyone I know. Shame on you. Update 10/30/2018 - 8:02 PM So the owner now is attacking me after my review - lol no suprises given the way I was treated by this horrible business today. I will also file complaints with TDI and the board that governs your type of practice license. No one should ever have to deal with you and your staff if it was your staff, I think based on the tone of your communication that you were the person who subjected me to the abuse I was victim of today. I have no reason to complain unless there is something to complain about. You held our insurance hostage, I needed the authorisation voided and the person on the phone said "she'd get to it at some point" we had a death in the family, my husband has an eye issue and wants an exam and you held us hostage. Thank God we never gave you a credit card. Your business is awful and we are your neighbours and we are having a death in the family. How awful. read more

I had a great experience and highly recommend Austin Eye Studio. The exam was thorough and efficient and they explained everything clearly about my results and my options, including my insurance coverage. I am very glad I found them! read more

Dr. Simonek and optician Lori are awesome. I'm super sensitive to corrective lenses and have some unusual eye issues and Austin Eye Studio took extra time with me and went the extra mile to get my glasses and contacts right. read more

Really caring, professional and informed eye care. She recognized an existing retina tear, or at least the beginnings of one, that other opticians had missed. Highly recommend. read more

Dr. Simonek is the best eye doctor I've been to since my eye surgery. Not only is Dr. Simonek fantastic, her staff is also. Austin Eye Studio cares about there clients 100 percent. I was amazed after I left today. Any friends and family I am referring to come here. This is the place to go, I know I will tell people this is the best place in Austin. I haven't been to a check up in several years and I am so glad I went to Austin Eye Studio. Dr. Simonek is the only eye doctor I will see from this point on. If you want to see an eye doctor who truly cares about patients and is an expert on all levels then come here. You won't find many Doctors like Dr. Simonek. I felt welcomed from the minute I walked in the door. I felt great knowing I have great Vision after 13 years from having Prk surgery. I am so glad I came to see Dr. Simonek, I feel better now and blessed i came here. read more

Let me begin with this is the Best place in Austin to get your eyes checked and for glasses! Everyone is incredibly nice, they truly bend over backwards to make sure you're happy! I had a personal experience there where my wallet got stolen after my eye exam and they were nothing but accommodating when I was flustered. I can't even explain how much I love this place! Both the optometrist and and receptionists are nothing but kind!!! It's also conveniently located in the HEB off Red River so it's also easy to get to if you need to take a bus. If you have to get glasses or anything this is the place to go! I highly highly highly recommend this place! 200/100 read more

This office gets 5-stars alone for all their precautions taken during the pandemic. It took a few tries to get an appointment, with all the restrictions, but the admin/eye technician kept me up to date and made sure I had my appointment secure and settled. All my interactions with her were very pleasant and easy. They made sure to only schedule one patient at a time (they were strict with overlap) and everything looked well sanitized/we all took the time to wash our hands thoroughly. Dr. Simonek was upbeat, informative, and patient. Some of the new technology they used I had never come across before and it was extremely easy and efficient (goodbye horrible burst of air in the eye and dilated pupils!)- super cool! As she showed me my results, she offered up tons of useful information about my results and what I was seeing, in ways that I could understand. I really appreciate this and am naturally curious, so it was nice to not even have to ask. The total services/products were a bit pricier than I imagined but Dr. Simonek/the admin was able to get me the best deal/rebate on better quality contacts and some free contact solution/cases. They did not try to upset me on new glasses, as my current ones still work fine. I have yet to receive the ordered contacts, but from what I was told- they should be here in about a week or so! Very fast~ read more

These guys are great! Had an unfortunate fit with a pair of Toms and they did everything they could to make sure we got things worked out. On another note originally came in for an eye issue and Dr. Simonek was able to get the issue diagnosed and cleared up quickly. Highly recommend! read more

Dr. Simonek previously assisted me with an exam and new eyewear and I was very pleased with the results. A few days ago my left eye developed odd symptoms possibly related to retina detachment. I stopped in to make an appointment, but she insisted on seeing me immediately due the serious nature of the condition. Hopefully, the situation is temporary, but she set up a follow-up appointment and gave me a referral to a specialist in case my condition worsened. Her chair side manner and expertise are to be commended. Thank you Dr. Emily! read more

This office is wonderful. They have all of the cutting edge technology (no more eye puff!!) and care about offering their patients the best. I really like everyone there. They are helpful, intelligent, and kind. I'm super excited about the beautiful glasses I bought with digital lenses (which are the best for terrible vision like mine.) I'll be back! read more

Dr. Simonek is the best! I didn't realize how bad my eyesight was until I went there. Everyone was friendly and I got my glasses very fast. You can tell that she really does care. Highly recommend! read more

Extremely accommodating to help fix a mistake I had made when scheduling my appointment. Staff and doc went out of their way to help me. I'll be back next year! read more

Very professional and friendly! They seemed excited to help my teenage daughter find a "cool" pair of glasses.

Dr. Simonek was very thorough but also very efficient. She's the first optometrist that has been able to show me pictures of the inside of my eyes. I like how she assured me my eyes are healthy! I was able to get a polarized prescription pair of Ray Ban for $105 with my health insurance. Great deal! Super happy customer! She goes above and beyond to make sure clients are satisfied. Highly recommended. read more

I went through a few eye doctors here in Austin before I found Austin Eye Studio and I can say it is always the best experience and I was finally able to settle down with a practice. Dr. Simonek and the staff are so caring and professional. They always make me feel welcome and cared for and make me feel like I am truly getting personal and individual care. Not only has she always answered all my questions but she even helped me pick out the best frames! Thank you for being the best eye doctor I have ever had! read more

Great place to get your annual eye exam. They have a great selection of eyeglasses in addition to sunglasses. Being Asian, I always have a hard time finding a pair of frame that would fit my face structure. I was able to find a pair here! The staff and Doctor are knowledgable and definitely not pushy; they took time to address questions and carried a pleasant demeanor. Their soundtrack is a plus too! read more

I was looking for new, closer to me place to get my annual eye exam. I did a search on Yelp and found Austin Eye Studio. The reviews were really good so I thought I'd give it a try. I am soooooo glad that I did! Dr. Emily and Jullian, her office manager are both absolutely AWESOME! Dr. Emily is very knowledgeable and has a great chairside manner. It was an incredible customer experience. I highly recommend Austin Eye Studio. read more

Amazing customer service. I left very satisfied with my appointment with some samples of potential new contacts and ordered some really cute glasses at a very fair price. She was so helpful and kind! Gave me several pairs of contacts to test out and gave me some temporary sunglasses so that outside wasn't to bright for my eyes after being dilated! I will definitely be going backZ read more

I highly recommend Austin Eye Studio if you're in need of a great optometrist. I'm currently a nursing student and spend a lot of time reading the required material. I started noticing a problem with my vision, which started to affect my studying. I called Austin Eye Studio and they were quick to get me an appointment. Dr. Emily Simonek was extremely thorough and knowledgable. I have noticed a huge difference since getting my first pair of glasses. So thankful for the help and for making it such a fun visit! There are tons of really cute frames to pick from as well! read more

Dr. Simonek did an excellent job of fitting me with contacts that are both comfortable and accurately corrective - definitely the best experience I've had in 20 years of needing an optometrist! read more

I worked with Dr. Simonek at another office and she was extremely pleasant and wonderful to work for. I'm so glad she opened her own office, good for her! She's thorough, knowledgable, you really need to go see her! You won't regret it! read more

Best eye doctor experience ever!!! Dr. Simonek is incredible. I've been to many eye doctors and by far she is the BEST!! I have really bad dry eye and haven't been able to find the answer until meeting her! Thank you Dr.S!! Patient for life! read more

Excellent!! Although it's location was unexpected, inside a HEB, the staff and Opthomologist were terrific in every manner. Professional, personable, helpful in choosing the perfect stylish frames. Could not beat the experience!! read more

I don't jump on Yelp to write reviews as a habit, but I felt compelled to because I received exceptionally good service at Austin Eye Studio. These people are simply the BEST. I can see *so* much better with my new contact lenses. Dr. Simonek absolutely nailed the prescription. The entire diagnostic experience was great. It is clear that Emily is extremely knowledgeable, and is an exceptionally good diagnostician. I was in a hurry, as I had another appointment to get to, so Emily and Jillian got me in and out of there (including testing, contact fit, and billing) in under 30 minutes! Pleasant. Efficient. Accurate. I simply cannot recommend Austin Eye Studio enough. read more

I used to go to a larger optometrist office, but didn't feel like I got the personal attention I would like. I went to Austin Eye Studio, and man is there a big difference. Dr. Simonek took her time to really listen to me. All of their equipment is super new and cutting-edge. I have some kinda finicky astigmatism and had never really been happy with my contacts. Dr. Simonek put me in a type of lenses I hadn't tried before, and I love them! I recommend this place to anyone. read more

Dr. Emily Simonek is a great optometrist. Extremely knowledgeable and friendly and explains everything to you very clearly. She was very thorough and fast! Easy to make appointment, nice selection of frames. One of the best optometrist I've been to. Definitely will go back and highly recommend her! read more

I love going to see Dr. Simonek- she's the best optometrist I have ever had!! The office is conveniently located inside the Hancock Center HEB, so you can get some grocery shopping done at the same time. They are very flexible with appointment times, and have helped me out on multiple occasions when I had a contact "emergency" and needed a replacement contact when one of my last ones tore or fell out. They have state of the art equipment and it is very clear that Dr. Simonek is knowledgeable and invested in making sure you get the best prescription for your eyes. I recommend her to everyone!! read more

Dr. Emily is super nice and down-to-earth. Nice selection of frames at a good price too!

I am so glad to find such a great optometry practice! Dr. Simonek is the friendliest optometrist I've met, is very knowledgable, and personal at the same time. She has a fantastic selection of frames (glasses and sunglasses) to choose from, and her staff exude superior customer service. I highly encourage everyone to book their next eye appointment at Austin Eye Studio! read more

Dr. Simonek gave me a thorough eye exam and listened attentively as I told her about my eye history prior to seeing her. Before seeing Dr. Simonek, Jillian (at the front desk) was super helpful with my insurance and worked around some small issues. I would highly recommend Dr. Simonek to anyone in the Austin area because of her care for her patients and excellent attention to detail. Austin Eye Studio staff were very personable and made me feel comfortable, and I will definitely come back for my next eye exam! read more

Austin Eye Studio is a true gem. Dr Simonek is a talented, smart, and compassionate optometrist who has consistently provided levels of service far beyond what I've found at other eye doctors in Austin. She's willing to take the time to ensure a perfect prescription, and was able to answer all questions I had about my troublesome astigmatism along the way. 11/10 would recommend her to anyone seeking quality eye care. read more

Great staff and Doc. Easy to get to location. Mucho parking!