I've been a patient of Dr. Shannon Wong for a long time. He did my LASIK in October 2000, over 25 years ago, and premium lens replacement (due to cataracts) much more recently. And unless my memory is failing, his father (Dr. Mitchel Wong) treated my mother's cataracts in the 1980s. I have always been impressed by the state-of-the-art skills and equipment Austin Eye maintains. I'm also impressed that the Wongs have chosen to share their expertise by endowing an eye institute at the University of Texas at Austin. My most recent personal experience with Austin Eye was surgery for lens replacement. While some have derided the facility on Bee Caves Rd as factory-like, I would counter that with the fact that consistent good practices yield consistently good results. I felt well cared for throughout the process, and the results (my excellent recovery and visual acuity) speak for themselves. In the event there had been any problems, I was given Dr. Wong's direct cell number and email. The Austin Eye facility is beautiful, modern, and well-maintained. The same may be said of the older location along Jollyville Rd. I highly recommend Austin Eye for their expertise, state-of-the-art equipment set, and very positive and helpful office staff. read more

My expectations were exceeded in every way during all interactions, and the outcome is making a significant difference in my life. I recommend highly this dedicated, professional, informative and cheerful group of individuals, starting with Hayden, the happy person who set my journey on a joyful course. He provided extensive information while answering every question. Dr. John Odette and the supportive post-op optometrists were exceptional, along with the entire staff who provided a definite feeling of security and peace of mind. Post-op eye drops were sent home with me which saved a trip to the pharmacy, giving caregivers a break. Please don't hesitate to see for yourself just how perfect and pleasant Austin Eye is. (My surgery was bilateral cataract removal with lens replacement, for the record.) read more

Dr. Wong has the shortest "fuse" of any doctor I ever had. I was a 20 year customer of theirs, but after doctor got close to my face and hollered that "they don't do retinal repairs", I will NOT ever go there again. I was NEVER told that they don't do that procedure.. They have done everything else to my eyes in the past. He was mad at me for asking. I'm not the only one who has had this experience. He considers himself God. I cannot stand that attitude. This is a notice for anyone who questions him in any way. Sad. read more

Although the staff and technicians were great, Dr Shannon Wong was totally money driven and not focused on the wellbeing of his patients.

My father needs cataract surgery on his right eye. Being in medical sales, I have lots of contacts; anesthesiologists (the best people to consult with as they see it all), administrators of surgery centers,, nurses, etc... many of my contacts suggested Dr. Wong. I reached out to his office today regarding a consult for surgery for my father.. C .T... appointment is set for April 1. So far, the experience with front office staff has been very good; five stars. I had them on speaker phone and my dad also felt very happy with how Cara M respected us and got us on the schedule quickly. Please do your diligence and look specifically at yelp because these are real people and real patient reviews. I looked at other eye surgeons.. some good,, some mediocre, some even horrible..but Dr. Shannon Wong has outstanding reviews. I will utilize these reviews and the recommendations of the people I know in industry and will go forward with Dr. Wong so far. I also love how he has so many videos on YouTube. I will continue to update this review as we move forward in the process. I want to be reasonable and fair. I will not give a three or four star just because of a long wait time or because of insurance issues... my review will predominantly be based on the level of respect we receive and most importantly, the quality of care and outcome. read more

I've been twice now to Austin Eye's Jollyville location for annual exams. Last year and this year. Each time I have thought the pre-visit form completion process was easy and walking into the office is a welcoming experience. Everyone I interacted with today seemed happy to be there; not tired or drained as they often do in medical offices. The waiting room is spacious, clean, and pleasant. I discovered Austin Eye when I had to switch to a private insurance plan and my prior doctor's office did not take my new plan. Their PA's and Dr. Deese are informative, pleasant, and helpful. My visits each time were pretty quick and efficient likely because thankfully my eyes are currently pretty stable & healthy. They don't push any unnecessary procedures, scans or suggest I should get a new prescription, since refractions cost extra, after they verified my current prescriptions were still working for me. I hope if I have to switch medical insurance plans again that they will cover Austin Eye! So far, I recommend Austin Eye for an annual eye exam if it's covered under your medical plan. As I understand it, they only take medical insurance that has an eye exam allowance, not the typical vision insurance plans. read more

Two days ago Dr. Max Medert performed elective premium lens replacement surgery on both of my eyes. The exams, pre-op, surgery and post-op all went flawlessly. The staff from top to bottom is friendly, professional and efficient. I HIGHLY recommend Austin Eye and Dr. Medert for this type of procedure. I have 20/20 vision and no need for bifocals. Total life-changer! read more

Dr Wong did an amazing job with my premium lens replacement. His team did an outstanding job making sure I was comfortable and the whole process was flawless. Dr Wong took the time to answer all my questions and I was happy that I chose Austin Eye for my surgery. read more

My experience with Austin Eye was short and sweet. I had been curious about Lasik for years and I just kept pushing it off because of anxiety and it seeming like it would be a long process. None of that was the case from scheduling my initial free consult to the actual procedure. I considered the price to be fair (especially considering I will never have to spend time and money dealing with contacts and glasses again) and actually cheaper than some other quotes I got from other places in Austin. My initial consult was scheduled quickly within a week and the space was modern and clean, and the staff were all friendly and knowledgeable. The timeline, procedure, and pricing were all explained to me with no used car tactics, and all my questions and concerns were addressed. Dr. Wong made me feel comfortable because of his experience, reflected in his calm assured interactions with me. The Lasik procedures are on Tuesdays, so I was able to get the procedure the following week. It all went fast but I preferred it because it allowed me less time to think and dwell on it. The procedure went well, and the followup continued to reassure me that they were making sure everything was looking good and healing well. My vision improved more and more as my eyes fully recovered from the surgery. It's been a little over 4 months since the procedure, and I couldn't be happier with this decision to finally get Lasik. It's improved my quality of life so much. read more

Seriously, these people have absolutely no respect For other people's time! Every single appointment we have had with them they've been almost an hour late! No apologies, no explanations-nothing! Our last appointment I physically SAW the doctor come into the office 45 mins AFTER my husband had already gone back! FOURTY FIVE MINUTES! read more

Austin Eye - Eye doctor - Optometrists Near Me - Austin, Texas

I want to thank Dr. Shannon Wong for such a great job on my cataract surgery. I just had my right eye done last week and it's fantastic. I was kind of nervous going in, and when his staff came in to talk to me just before the surgery it made me feel very at ease and the surgery went great. I woke up the next morning and couldn't believe the difference. I went into the washroom with my fiancee the next day after the surgery, and I looked at the colors on the Tide bottle above the washing machine. The label was SO purple, the Tide was so orange. The very next day,I drove myself for the follow up appointment. They checked my eye thoroughly and now I can read that chart. My right eye is now 20/30 where as before with the cataract, the vision in my right eye was 100% obscured with the cataract. If you're doing this, it's a good thing to do. I overwhelmingly suggest you go to visit Austin Eye and see Dr. Shannon Wong. He is fantastic... read more

I haven't actually seen any of the doctors at Austin eye, but I can say the young ladies who answer the phone go beyond helpful, and I am most grateful. After a long weekend of dealing with a swollen eyelid I called first thing on a Monday morning, between holidays. I explained the situation and the person I spoke with said I need to see a oculoplatic specialist. She gave me the name and contact of a doctor, who I was able to see that day. That doctor was exactly what I needed. Tuesday morning I called to say, thank you, and consider making this my new eye doctor. In the course of the conversation, since I have a couple of chronic issues, this person gave me recommendations for doctors who are specialists in these fields. Wow! I moved to the area recently and my ophthalmogist is extrordinarily gifted, so to find a new doctor is daunting. To find an office with employees who are so very helpful in making sure I get the appropriate care is truly a blessing. read more

They do cataract surgery with professionalism and heart. Can recommend Dr Wong without hesitation. While their surgical center was way south from where I live, my follow-ups were right around the corner on Jollyville Road. Totally remodeled building and they even thought of their cyclist patients with bike racks. read more

Austin Eye - Optometrists Near Me - Austin, Texas

I have moved out of the area and I am requesting my medical records especially those that contain information about my past lens replacement. I have been told that the patient is handed a card at the time of replacement and that is proof of surgery, what kind, etc.(it went well by the way, no issues) I do not remember receiving these cards and regardless I do not have them at this time. I either need replacement cards or other medical records regarding this. I have a new ophthalmologist Who can attest to my current visual acuity. I am not asking that of Dr. Wong's office because they obviously have not seen me. I am asking for my medical records to no avail. extremely frustrating! *** update: After a frustrating experience initially I am please to report that I have received my medical records. read more

I can't say enough about how amazing Dr. Shannon Wong is. I received lasik from him and it changed my life. Years later, I needed my cataracs removed and could not afford the multi focus lenses. He suggested an affordable procedure and the result is 20/20 vision in that eye. What I am grateful of, is that I lost sight in the other eye and have far less anxiety as I can see extremely well with my remaining eye. Dr. Wong is knowledgeable and also caring. I highly recommend Dr. Wong. read more

I initially went to Austin Eye for Cataract Surgery. The techs did extensive tests on my eyes, but when I saw Dr. Odette, he breezed in and barely looked at the tests or looked at my eyes at all. No recommendation was made, except to give me a print out of 3 options. I had previously been told that I had astigmatism and assumed that was what was causing halos and prisms when driving at night. The tech led me to believe that I needed the Astigmatism Correcting Surgery costing $3500 per eye! I decided to get a second opinion from Dr. Randy Pierce at Eye Physicians of Austin. He not only reviewed the eye tests but looked at my eyes extensively. He said I did have a small astigmatism in one of my eyes, but the halos and prisms I had been experiencing was a result of my cataracts. He recommended the Basic Cataract Surgery which Medicare paid for in full. I have since had the surgery and my vision is remarkable. I feel that Austin Eye's diagnosis was fraudulent - just trying to make as much money as possible from their clients. read more

Went to 4 different eye Doctors because I wanted to make sure it was cataracts. Regular eye doctor, lasik, and 2 cataract doctors. I wanted to make sure this was the problem, all 4 said cataracts. The LASIK Doctor at LASIKPLUS said she could do lasik but it would only last 5 years and I would have to have cataract surgery. She said just go get the cataract surgery. HONEST!!! Why did I choose Austin Eye? Dr Wong. He is the kind of Doctor that is very intelligent and nerdy. He knows his stuff and took the time to explain the procedure. Ok, I decided to go with the newest technology, the light enhanced lens. Also the most expensive, but these were MY eyes! The best and no glasses. Surgery Day was like a Spa treatment. Abby was excellent in explaining everything for post surgery. The ladies in the operating room put a warm blanket on me and snuggled it around me. Comfortable and relaxed because I get stressed when I have any kind of surgery. Before I knew it everything was done. Excellent service, outstanding Doctor, and great care. This is your eyes .. go to the best... highly recommend Dr Wong. read more

Excellent, personalized professional care by Dr Shannon Wong-(Opthalmologist) & the entire surgical staff. From the front desk person who greets you on day of surgery, to the RN's that care for you pre and post operative and all those kind & compassionate caregivers that made me feel well cared for the entire time at Austin eye. My vision with the trifocals lens has me "seeing the best ever" in my life! My vision since birth was never as good as it is today due to the intraocular lenses placed after cataract surgery performed at Austin Eye. I am extremely grateful!! I am so happy that I tell everyone I know of my wonderful experience. read more

This is the best example I could find of what my vision is after Ling's replacement surgery with Dr. John Odette at Austin eye. read more

Austin Eye - Five years ago I had Ling's replacement surgery with Dr. John Odette at Austin eye. The results are still miserable. - Optometrists Near Me - Austin, Texas

Really new and relaxing office, very thorough and profesh eye exam, would recommend to anyone and everyone-great staff throughout!!

Worst place ever!! First time they forgot me in an exam room after I waited an hour Decided I would give it another chance, went to an all-seats-full waiting area where they told me an hour's wait. So I left and now am writing this review read more

I had lens replacement by Dr. Wong that had to be corrected with LASIK due to difficulty with seeing things close-up. Dr. Wong was happy to attempt to correct. However, after the adjustment with LASIK, I now have difficulty with seeing at a distance. I paid approximately 12k in cash, as insurance did not cover this procedure. I'm terribly disappointed that, after spending so much, I still struggle with my eyesight. My hope is that, anyone considering lens replacement, understand that it's not always successful. You could wind up with residual difficulties after spending a small fortune. read more

Great experience. Really liked Dr. Irshad. Strongly recommend. All the staff were friendly and helpful.

I just had Premium Lens Replacement Surgery at Austin Eye and let me say it was life changing. Though I didn't have surgery worthy cataracts yet , 10 years post Lasik my distance vision and up close vision resulted in the need for glasses. I went to Austin Eye for a consultation and found I was a candidate. The staff is amazing and Dr. Bui was so friendly, knowledgeable and patient! As a business owner I am amazed that all of the many (20+) staff I encountered were all friendly compassionate, and knowledgeable of my procedure. I am now only two days out from my surgery and my Near, Medium (computer screen distance), and far vision are at 20/20! Going to Austin Eye was the best decision I ever made. -Matt read more

Overall good experience. I called a few others including my prior doc and was put in hold forever and first appt was at least a month out. Austin Eye answered phone prompt and courteous. Got appt within a week. Super neat clean office and efficient appt. There was some up selling of exams that I wasn't convinced was needed but like most people would I said "sure" lets do it. My really only beef was scheduling a specific appt time and making sure everything was completed in advance yet still waited 40 minutes in lobby. Felt a little long but I will definitely return. read more

Dr. Shannon Wong has been my eye doctor for 32 years now! My father went to Mitchell, so when I asked for a referral based on experience, I met the Wong family. Shannon and I are close in age and we'd always joked about our "old eyes" and the ever present readers. Then, one day I see his commercial about having gotten the lense replacement procedure and no longer needed optical assistance!!! I was sooooo tired of switching from sunglasses to indoor glasses; them sliding down and always dirty!! I inquired no less than 3 different visits before I decided I wanted to go for it! I saved the money for one eye and paid for the other on CreditCare at 0% interest since it will be paid off in 12 months. LOVE MY RESULTS!! Still go to push up my glasses but nothing there!! Got lash extensions to celebrate and.... WOW!! Thank you sooo very much for your skills and talents; making it possible for me to SEE AGAIN WITHOUT ANY ASSISTANCE!!!!!!! Incredibly satisfied patient, ~Tanya S. read more

I made an appointment well in advance; filled out all of the online paperwork; scheduled to take off from work; asked could I please bring insurance card by in advance; was told no... Arrived at appointment and the insurance person told me that because they did not accept my secondary that legally they cannot see me. This is inaccurate and wrong. I have been to many providers who do not accept my secondary. It is nothing. I just pay my copayment. Very very poor business people. Very poor. read more

I had laser lens replacement with Dr Odette Everyone at the office was friendly, warm and caring. Everything was explained well and the surgery was so much easier than I thought. Felt zero pain, and after wearing glasses my entire life, it feels fantastic to see again! Just reading glasses for menus and small print. Highly recommend read more

Great experience with Austin Eye! Cataract surgeries went well. Dr. Bui and her staff are wonderful and experts in what they do! I highly recommend her and the Austin Eye team for your eye needs. Sincerely, 2020Eyes Martin read more

Saw Dr Cansler Oct of 2018 with a BAD case of pink eye. Took 3 trips to clear it all up but that was because we were being cautious of what was being put in my eye. I really enjoyed her professionalism, her medical advice, and her help. She's very nice and easy to talk to. This is long overdue! read more

This is eye care on an assembly line! Be sure to write all your questions down because it's going to go fast!

Ever since the snide comment the Dr Wong made to me in the middle of eye surgery my eye has never healed properly. I'm off to another eye specialist. Remember to not make any comment about a Dr before a procedure. If they don't like what you said on Yelp you could be in big trouble. It's an ego problem with most of them. read more

Dr. Shannon Wong is amazing! I opted to have premium laser lens replacement at a younger age (and pay out of pocket) so that I could have improved vision for life. That's exactly what I got. My eyesight now in both eyes measures 20/15. The procedure is painless and the staff is very caring and knowledgeable. As for people that say they felt rushed in their consultation, they didn't watch the video on his website before coming to the appointment. That video answered all of the questions I had. Overall, I highly recommend Dr. Wong and Austin Eye. read more

WORDS OF WARNING TO THE WISE! Austin Eye treats people like units of money and not as patients. They advertise on TV, which is extremely unprofessional for physicians/surgeons, and it's obvious that all they care about is making $$$ and not providing quality care! They also doublebook patients and run you through their clinic like you're cattle! Your eyes are examined/refracted by a medical technician, who is "supervised" by an optometrist who spends very little time with you. You don't even get to see an ophthalmologist (MD physician/surgeon). Shame on them! read more

I saw Dr. Bui for both eyes cataracts removal. The testing before the procedure was thorough and very well done. On the day of surgery I was in and out in no time with zero complications. The nurse made sure I was comfortable and my questions were answered. I highly recommend Dr Bui. read more

My wife and I were out of town this past weekend and she ran into a tree branch and damaged her cornea. After her situation had not improved the following morning we drove to the nearest town to get it checked out. After driving to another town and still not getting any results we decided to call Dr. Odette at Austin Eye. He listened to our situation over the phone and immediately set our mind at ease informing us based on the information we'd given a couple of different things could be happening but neither was serious. We were able to book an appointment the following morning to have Dr. Odette examine her. He did a procedure in the clinic and had my wife's eye repaired inside of an hour! The entire experience was first class from booking our appointment, to the medical counsel we received to the treatment. We couldn't have asked for anything more! read more

I had my first cataract surgery yesterday on one eye. Today, when I went formy follow-up appointment, my vision was 20-20 in that eye. The nurses and staff are phenomenal and made me feel completely comfortable and relaxed. The appointment started right on time and the procedure lasted about 15 minutes. Dr. Wong was very reassuring and extraordinarily skilled. I'm so glad I chose Austin Eye for my procedures--next eye next week. Everything is very clean and the office is very well managed. read more

I had my SLS Glaucoma outpatient surgery ! I was given great care and it was a success. Beautiful clinic, and great customer service. Dr. Medert was very kind and knowledgeable. read more

I had premium lens replacement on both eyes. Got my left eye done first and co not believe how much better I could see. Then three weeks later I got my right eye done. Now at 72 I have better vision than I had in high schooI. I can't believe I can see so well. read more

Dr Bui and the rest of the staff at Austin eye were so pleasant during my lasik consult and procedure. They were very thorough and professional throughout my entire experience and I will happily recommend them. read more