I had fears of an eye infection, and sought out an ophthalmologist. Based solely on Michelle's…read morereview I checked out the training of Dr. Lindsey and found we both attended the same med school. That was enough for me. I scheduled an appointment (I was able to be seen the next day) and the visit went smoothly. The office staff was friendly and efficient, and Dr. Lindsey was delightful. Every good thing Michelle said about Dr. Lindsey was true for me, too. We had a good time chatting about faculty we knew in common. My fears of an eye infection were groundless (my discomfort was most likely due to allergies so she gave me some eyedrops). I had her do a full refraction and eye exam since I was already there. She found my current eyeglass prescription was fine and didn't need to be changed, and that my eyes were perfectly healthy (she said they were likely the healthiest she'd see all day). I'll see her again in a year, and look forward to it. If you need an ophthalmologist who is well-trained in diseases of the eye as well as the normal eyeglass and contact lens fitting, then I recommend Dr. Lindsey. Other physicians who are members of the group practice (The Eye Institute of Austin) appear to be equally stellar in their pedigrees.

Dr. Lindsey is, far and away, the best ophthalmologist I've ever seen. Very thorough, very nice,…read moreand she has a bedside manner that just inspires confidence that she knows what she is doing. She listens well and proposes workable solutions for every little complaint - like loading me up with samples of various eye drops to try with my finicky gas permeable lenses. Her staff is excellent, as well, and for as long as I've been seeing her, she's had the same assistant, the same optometrist, the same contact lens expert - the longevity in this office just says something. Also, she hates waiting at the doctor's office, so she works hard to stay on schedule, which I so appreciate. Doctors who realize that their patients' time is valuable, too, are much too rare. I'd recommend Dr. Lindsey without reservation.

I've been a patient of Dr. Shannon Wong for a long time. He did my LASIK in October 2000, over 25…read moreyears ago, and premium lens replacement (due to cataracts) much more recently. And unless my memory is failing, his father (Dr. Mitchel Wong) treated my mother's cataracts in the 1980s. I have always been impressed by the state-of-the-art skills and equipment Austin Eye maintains. I'm also impressed that the Wongs have chosen to share their expertise by endowing an eye institute at the University of Texas at Austin. My most recent personal experience with Austin Eye was surgery for lens replacement. While some have derided the facility on Bee Caves Rd as factory-like, I would counter that with the fact that consistent good practices yield consistently good results. I felt well cared for throughout the process, and the results (my excellent recovery and visual acuity) speak for themselves. In the event there had been any problems, I was given Dr. Wong's direct cell number and email. The Austin Eye facility is beautiful, modern, and well-maintained. The same may be said of the older location along Jollyville Rd. I highly recommend Austin Eye for their expertise, state-of-the-art equipment set, and very positive and helpful office staff.

My expectations were exceeded in every way during all interactions, and the outcome is making a…read moresignificant difference in my life. I recommend highly this dedicated, professional, informative and cheerful group of individuals, starting with Hayden, the happy person who set my journey on a joyful course. He provided extensive information while answering every question. Dr. John Odette and the supportive post-op optometrists were exceptional, along with the entire staff who provided a definite feeling of security and peace of mind. Post-op eye drops were sent home with me which saved a trip to the pharmacy, giving caregivers a break. Please don't hesitate to see for yourself just how perfect and pleasant Austin Eye is. (My surgery was bilateral cataract removal with lens replacement, for the record.)

I was seeing flashes in my left eye and called Dr. Makkouk's office and was able to see him in just…read morea few hours. He was very nice and professional as well as the staff. He was very patient with me as I had a lot of questions. He is going to be my go to ophthalmologist from now on.

Professional and cheerful staff, minimal wait time to be seen, doctor was very informative.read more

Jamie helped my mom with her replacement eye glasses! The puppy ate them and I am glad we got the…read moreprotection plan.

Aftercare from the procedure is very lackluster here. I've had chronic dry eye, light sensitivity,…read moreand poor night vision since getting LASIK performed here in 2022 and was assured that these issues would clear up in the following months during a follow up I had. They have a 6 month window after the surgery where you're able to get checked and a 2 year window for any actual "enhancements" to be done. The issues never improved unfortunately and I'm now beyond the window where any additional care would basically require me to pay the entire cost for the procedure again. Their website has a page criticizing other clinics for their "lifetime guarantees", but my friend was able to get a correction done five years after his initial surgery and he had less complications than I did. I would suggest looking elsewhere.

Dr. Peter Wollan is my doctor at the practice. He monitors me for high eye pressure and he also did…read moremy cataract surgery. He is a very pleasant person as well as being a caring doctor. I would recommend him to anyone looking for a great eye care.

Rating only with regards to the following; They don't return…read moreyour calls. I like my Drs., but what's the point of leaving messages when staff does not return calls.

I just had an upper blepharoplasty and some Botox on my 11's this morning with Dr. Stan Saulny and…read moreI couldn't be happier with the experience. He has such a great bedside manner--super calm, friendly, and really takes the time to explain everything step by step. That made me feel completely at ease. During the procedure, I was amazed by how comfortable I felt. I could sense him working, but I experienced absolutely no pain. His precision and gentle approach made what could have been a stressful experience incredibly smooth and reassuring. If you're considering an upper bleph or any kind of eye-area procedure, I highly recommend Dr. Saulny. He's truly one of the best! Oh and flew in from Tennessee to Texas because he was the only Doctor I wanted to do my surgery!

I had a terrible experience It was my first time and I went…read morefor a check up Besides waiting at least 40 minutes for the doctor to finally see me, I was told I have to pay $50 ( on top if the $150 fee for the visit) for them to give me my new prescription In all my years I never had an ophthalmologist charge extra to obtain the prescription! Plus the doctor was patronizing and borderline arrogant I will go somewhere else

Dr.Bui is a comprehensive Ophthalmolagist specializing in Cataract Refractive Surgery. She is very…read morecaring doctor who takes time to answer questions and to meet your individual needs. She performed my 2 cataract surgeries, on left and right eye. Everything went really well. She has a way of making you feel at ease and comfortable. Dr.Bui's practice in Round Rock is beautiful. Her staff are very welcoming and make you feel cared for upon arrival. I would highly recommend this practice.

Went in for a first appointment today. The whole team was fantastic. From the initial greeting with…read moreMonica and Lisa to the computer paperwork which was explained in detail by Lisa. The wait on less than a couple of minutes. Sy took me in and ran me through a few eye test and explained everything all along the way. They use all the latest equipment and guess what? No eye dilation was needed. What a great deal that I did not need a ride home. Dr Bui greeted me after the initial tested was done and did one final test. She explained everything perfectly to me in a way that anyone who has not been to years of optical school could understand. The whole experience was the best I could have ever hoped it would be. This with be the last eye doctor I will ever need.

Dr McKinley has excellent communication skills: informative, competent, and caring. As a surgeon,…read morehe provided great service during my eye procedure. He's an interesting person who has treated me for years. Also, the staff have been a real pleasure to work together with me...

It is with a heavy heart that I am writing this review. Until recently, if the word "eye" was…read morebrought up anywhere, I would quickly tell anyone within earshot to go to Dr. Gary Rylander at the Eye Institute. Sadly, he recently retired, and things are already going downhill. They will no longer give contact lens prescriptions- and without notice to their patients; people go in for an appt and then are told to go to an optometrist for a contact RX. The office manager defended this with a virtual shrug, saying the board had to approve a notice for their patients, and then approve the exact message. It's been over 48 business hours since that supposedly happened, and no notice has been received. The office mgr also refused to give any board contact info, and instead insisted she is the only point of contact for the board. The board and office manager need to decide what path they want to take with this practice. As it is, they are going to lose the business of the younger generations who rely on contacts (who wants to go to 2 diff appts for the eye dr?). I believe the older people who wear only glasses or have medical needs will probably stay, but is that the way to grow a business? I have been a patient for over 25 years, and I have 7 family members who go there because I recommended it. The current office manager has completely changed the atmosphere of this office. Do you know what it's like to go to your grandparent's house? It may not be modern, it may need painting- but it's filled with comfort, warmth, and trust. That's what the Eye Institute used to be like. It was founded by people who were born and bred in Austin, with humbleness, integrity and honesty. They were the kind of salt-of-the-earth people who always did the right thing- which included putting their patients first. The staff under this manager is unprofessional- both in appearance and attitude. There are too many people standing around in halls, talking and socializing. They seem drawn to the manager like a moth to flame, and oddly she seems to encourage it...rather than getting to work. The one bright spot left is Dr. Rylander's asst, Sandy, who is amazingly competent and efficient, but she doesn't seem to be there as much anymore; the other assistants do not compare in skill set, knowledge or professionalism. Also, Dr. Murphy is attentive, detail-oriented & caring, but I'm afraid she might be outnumbered in this office. I hope that something drastic changes, as I hate to see this practice being driven into the ground. If it does, I will update my review accordingly. The Eye Institute once embodied what it meant to be from Austin- now it has the feel of a firm purchased by private equity; please do not let the current management further erode the legacy its founders worked their lifetime to create. Edited to add: the office manager just called me (5/12) and said I had committed a "violation" by sharing my reviews with the doctors, and that I am not allowed to contact them regarding my experiences. No mention was made of notifying patients with upcoming appts of their change in service.

I see Dr MacGlathery and I'm very impressed with him. He's a bit unorthodox in his demeanor but I…read morefind him humorous and engaging. He's very knowledgeable and explains everything. Hopefully someday there will be a cure for my dry eye.

Dr. Settle was great. Very friendly and explained a lot of things to me without me even having to…read moreask. I had no problems with the staff at all.

Easy peasy phone call care. We manage blood work analysis over the phone with a smileread more

So many green flags at Dr Connor's office (not sure if that's a thing, but it is now). An actual…read morehuman called me twice to make the appointment and then to confirm. They did not make me fill out 10 pages of forms online before I came in. Then Dr Connor has someone take notes while she listens intently and looks you in the eye so that she can have a conversation and pay attention. She really knows her stuff and is not averse to questioning minds such as mine or alternative treatments and supplements. She made a recommendation for a lab test that my cardiologist should order for my high cholesterol. I already felt better walking out of her office after over an hour of actually being heard for the first time. She is worth every penny and I will be seeing her exclusively from now on. Cannot recommend highly enough! Like