Dr. Kelinske and Sally are awesome! I have a pretty bad eye infection that my doctor couldn't help…read morewith. I called several ophthalmologists offices to get an appointment b/c it's very bad I was trying to get seen asap and Northwest Eye Clinic cleared some space to see me. Dr. Kelinske and Sally are very professional and personable at the same time, excellent experience! They will be taking care of my eyes as long as they want to keep looking at them. Thanks!!

Doctor was thorough but she dilated my eyes and then I was not offered or given glasses to drive…read more Very abrupt and not good customer service.

I was referred here by my eye doctor to get the hole in the back of my eye sealed up. For the most…read morepart appointment scheduling was fairly easy. After my consultation, I am scheduled for a future laser procedure for my eye. Overall the staff was fairly nice and they have multiple locations around downtown. The one bad thing about this particular location is the parking. To park, there is a garage across the street that is a paid parking garage. The office does not validate parking.

My optometrist referred me to Dr. Chexal regarding a problem with my macula during an annual eye…read moreexam. They were able to get me in within 24hrs which was a blessing. Her team took detailed pictures, Dr. Chextal identified the problem and thoroughly explained the issue. She also reassured me throughout the entire process that whatever worst case scenario wasn't as bad as it was. I'm extremely grateful for her and the RCA team.

I first found Eyes of Texas Laser Center through Reddit recommendations. I compared this place…read morewith several other popular places in Austin but found Dr. Shawn Wong to be my favorite from an online perspective. So, I decided that my first consultation would be at Eyes of Texas. The entire staff is not only friendly but very informative. It was difficult to ask questions because everything was covered from the start. Dr. Wong is clearly extremely passionate and knowledgeable about his work. I immediately knew that he is who I would trust to take care of my eyes. My surgery was yesterday and I couldn't be happier with the process or results so far. I am really looking forward to the end of the healing process. My only regret is not doing this 10 years ago. I highly recommend that if you are considering getting LASIK surgery to visit Eyes of Texas and Dr. Wong. I was shown the operation room and a comment was made that there was a piece of equipment in there that looked like R2D2. I'm now convinced that Dr. Wong is the Yoda of LASIK. Thank you all for taking care of me.

I called several places in regards to my cataract surgery. I found after talking to Janie (part of…read morethe amazing front staff team) I felt a lot more confident about setting up an appointment. She told me Dr Wong was very good at spending time with his patients. She was right. He explained very thoroughly my options and what he suggested based upon my situation. This gave me confidence in my decision. Surgery was better than expected, mainly because his pre-op person did a great job explaining what to expect and being coached and encouraged by Dr Wong all thru the procedure. It's not easy going thru this but his consistent encouragement makes it 100% better. All the staff are professional, friendly and on it. I've already recommended them to friends. Come see for yourself.

It is a shot clinic. I have not heard of these and do not know how common they are, but you get…read morevery limited time with your doctor and rely heavily on staff some of which are not well trained, and some of which are. If like me, you had been a patient at a regular clinic. You will be shocked and I should've been told so. I could've expected a different situation, but my situation is a bit unusual because I have a very rare genetic eye disease and my doctor was one of the best in this care.

Everybody who helped me prepping me to see the doctor to get the injection in my eye was super…read moresweet and nice. Explained everything asked right questions, efficient. After they did everything to prep me for that I waited an hour maybe a little bit more before I even could see a doctor and I never saw the doctor because I don't have time I have a life, my time is valuable doctors times are valuable, so are the patients. I had to leave and reschedule with my eyes dilated , I had other things to do. I schedule my appointment hoping that I gave myself 3 hours and apparently that wasn't enough. I think it's terrible that they don't think that their patient's time is valuable. And the billing department I don't know how many times I've given them my insurance last year and they still haven't billed it right and it's very frustrating. I don't think somebody in the scheduling area or whatever's going on, values the patient's time. So if you have four and a half 5 hours with nothing else to do with your life for a day and you want to sit in the doctor's office and just wait. To get an injection in your eye or anything. Then fine. I rescheduled hoping that if I'm earlier there then maybe it won't take so long. Also it was around 11:30 noonish when I noticed that the waiting room was almost completely empty except a couple people waiting to see doctors it was around lunch time was something going on with that? Were we waiting for people to finish lunch? I don't know just a feeling. But when you're out of options of the doctors that you can see are they taking advantage of that?

4 stars only because they have everything except COFFEE…read moretheir new check in on your own mobile phone is great IF your young and technology savvy AND HAVE GOOD VISION! Other than that I'd give them 5 stars The drs and staff are great The office is beautiful NOPE, I can't do it. I'll changing my 4 stars to 5 It would be wrong to ding them for my petty grievances

This eye clinic was outstanding. From Miranda at the front desk, David in the testing area,…read moreand Dr Odette. The clinic is very large and impeccably clean. I went in for a check up and to schedule a Cataract surgery. I was able to get an appt within 3 days, Surgery went great! About 4 minutes and it was over. No pain, nor discomfort. I highly recommend Dr Odette and Austin Eye,

I've been a patient of Dr. Shannon Wong for a long time. He did my LASIK in October 2000, over 25…read moreyears ago, and premium lens replacement (due to cataracts) much more recently. And unless my memory is failing, his father (Dr. Mitchel Wong) treated my mother's cataracts in the 1980s. I have always been impressed by the state-of-the-art skills and equipment Austin Eye maintains. I'm also impressed that the Wongs have chosen to share their expertise by endowing an eye institute at the University of Texas at Austin. My most recent personal experience with Austin Eye was surgery for lens replacement. While some have derided the facility on Bee Caves Rd as factory-like, I would counter that with the fact that consistent good practices yield consistently good results. I felt well cared for throughout the process, and the results (my excellent recovery and visual acuity) speak for themselves. In the event there had been any problems, I was given Dr. Wong's direct cell number and email. The Austin Eye facility is beautiful, modern, and well-maintained. The same may be said of the older location along Jollyville Rd. I highly recommend Austin Eye for their expertise, state-of-the-art equipment set, and very positive and helpful office staff.

I am a long time client of the Austin Eye Center. I see Dr. Ashley Deese for annual check-ups and I…read morerecently had some special concerns that she addressed. She is very capable. Tech person Haley is also very good. Facility is very modern and impressive. Front desk is good. Efficiently run. Recommended.

He did a great job and very professional. Staff was very…read morefriendly and helpful. We arrived on and were shown to a a room with in a short time period.

There are those who talk about thinking outside the box and those who simply do - in thought and…read moreaction. Dr. Dooner is among the latter; an exceptionally skilled and forward thinking surgeon. He's gone where other doctors refused to go, and given me sight that I never imagined possible. --------------- I have had eye problems since birth. Congenital cataracts weren't readily treated in infants in 1974. I also have microcornea which creates added challenges. But my parents stubbornly sought out a surgeon who was willing to do what he could. And while the outcome after six operations with complications was far better than expected, time took its toll and the relatively normal life I have led had become an exhausting charade that I could no longer maintain. After the original operations, I wore high powered hard contact lenses over frozen off-centered pupils. Light was too bright, dark was too dark, and if I didn't squint enough my lenses would drift and cause one object to look like six. Along the way, I had posterior vitreous detachments in both eyes which caused cobwebs and smears to obstruct my vision. I also developed glaucoma. Over the years, I saw many ophthalmologists. From Atlanta, to New York City to Baltimore, there was no shortage of reputable doctors. I would comment on symptoms that were troublesome, but I was never offered any potential solutions. Mostly I was told I had a difficult case, and to take the glaucoma drops and come back for pressure checks. More than one said something along the lines of "What do you want from me? You just need a glaucoma specialist" One said "I don't know why you can even see." Not hopeful to say the least. Flash forward - I moved to Austin in 2019 and eventually found a great glaucoma specialist. When I asked him if there were any options for my other conditions, I expected to hear "No" yet again. Instead he confidently referred me to Dr Dooner. Less than two weeks after my initial visit with him, Dr Dooner operated on my left eye. I had a vitrectomy, a lens implant and my pupil enlarged and centered. Six weeks later I had the same done on my right eye. These surgeries have been nothing short of life changing. Not only have all the symptoms I was struggling with been cured, but the sight I have now is better than ever. Also, I have hope now. For a while, I felt that medicine would leave me behind. Now, because of Dr Dooner, I feel like I can embrace possibility again. Oh and he's also a really nice down to earth guy and a caring doctor. Couldn't ask for more.

I started going to Austin Retina on 38th street in Austin. After my first exam, I qualified for a…read morestudy. I volunteered for eye exams for the next 5 months. The study was sponsored by Roche. The staff at Austin Retina are the best in town. Customer service that's with bragging about is this clinic. I was assigned to Dr Ryan Young. He is a great doctor. I strongly recommend him if you need to have your eyes checked. He is though and very pleasant to talk to.

The professional staff is excellent, competent and confidence-inspiring. The management entity has…read morerecently changed and has been complicating the intake process and subjecting the patients to over-crowding, herding and regimentation. I note that my visits for recuring treatment are now one month OR LESS apart sometimes two per month where my six-week intervals were completely effective. It appears that the concern is increasing patient visits for NO therapeutic reason in order to extract more money from Medicare, The insurance companies and the patients themselves. There is a strong need for A. R.A to rid itself of the management system and return to a non-abusive model.

Wonderful caring office! Fast service, good pricing and caring doctors. Very grateful to them!read more

This review is for the optical dept- no experience w/Drs. We are not patients here- yet! My…read moredaughter's glasses broke on a Sunday & I called to see if there was a possible fix. While the Rx was expired (of course), I was able to text a photo of the broken glasses. Melissa said they could fix them & to come in. We were there less than 15 mins- temporary but sturdy fix! Melissa was assisting others when we arrived, however the guy (I didn't get his name) that helped us & performed the fix was just as friendly & helpful. Awesome service! Thank you!