Excellent attention and very professional. I loved all the staff is very kind 100% recommended

This review is for the optical dept- no experience w/Drs. We are not patients here- yet! My daughter's glasses broke on a Sunday & I called to see if there was a possible fix. While the Rx was expired (of course), I was able to text a photo of the broken glasses. Melissa said they could fix them & to come in. We were there less than 15 mins- temporary but sturdy fix! Melissa was assisting others when we arrived, however the guy (I didn't get his name) that helped us & performed the fix was just as friendly & helpful. Awesome service! Thank you! read more

Wonderful caring office! Fast service, good pricing and caring doctors. Very grateful to them!

We have been coming here and seeing Dr Oliver Lou for over 2 years now and he has been taking amazing care of our whole family. Especially our kids (now ages 7 and 5). Our kids actually look forward to going to his office. Dr Lou and his staff are friendly and very welcoming everytime we visit. They even have an ole school video game console for kids and adults to play with. Highly recommend. read more

Our whole family has been going here for years. Highly recommend! Everyone is super helpful, take their time with you. I have bought all my frames here as well. Lots of options! read more

We have been going to Signature Eye Care every year since 2017. We started with a doctor who is no longer there but we loved him. Now we see Dr. Bolen and she's fantastic. Greg helped my daughter learn how to use contacts and he is amazing. So patient and kind. Every staff member has been kind and helpful. read more

Dr. Bolen is great. Office is expensive. I paid $ 15 for the exam. $10 for material copay. Refractive $55. $374 for lenses. Total $454 Total billed to insurance $1055 just lenses NO frames. Insurance company said my liability should be $175. What a racket. read more

Nice place, polite staff and decent number of choice for glasses. They greet and address you right away. I would definitely recommend this place. read more

I have used this company on and off for years. The only reason I leave is because my insurance changes but I'll tell you, they are worth every penny they charge to use their services! From Dr. Bolen's exam to Mike's help choosing new glasses. Top notch. I leave there feeling I truly got value for my money. read more

I have been coming to Signature Eye Care for several years. I always see Dr. Bolen and she is really good. She takes the time to understand what is going on with your vision, any concerns you have, and she always has great suggestions. I am giving a 4 star rating because I was scheduled with another Dr. today as I couldn't get in today with Dr. Bolen. Next time, I will wait for her. I saw Dr. Kells today and my experience was not a good one. After my exam, she said that my eyes have improved and a new prescription would be needed. She gave me some new contact lenses to try with the new prescription. The first lenses were blurry and I could not see out of them clearly. She told me my eyes had to adjust so we sat there for a few minutes and I still had blurry vision. I removed those lenses and tried another pair. My right eye went in well and my left eye was really blurry. I pulled on the side of my eye to adjust the lens and I could feel something wasn't right. I could feel the lens in the corner and then I could see. I had her check with the machine and she didn't see anything unusual. I took the lens out and I was holding two lenses. I explained that with this brand, it's happened to me before. And unfortunately that's when the condescending look came my way. I said "You don't believe me". She replied coolly with "I just have never heard of that happening before". And then she went on to say that I hadn't removed the first lens even though I took the lens out and threw it away. Having a good beside manner can go a long way. I don't have the confidence that she has the right prescription for me. I also don't like the way she treated me about the double lens. Her attitude was borderline arrogance in that she wants to be right. And that attitude is troublesome when you are working with patients who aren't a one size fits all approach. read more

UPDATE... 11/27/2022 I had contacted Dr Lou regarding my Rx prescription in July and sadly he did not contact me back about how to resolve the issue. Sadly, this was an on going issue and was NEVER resolved until now. Unfortunately this is my last visit to this place... Starting next year i will be taking my business to another eye doctor who is understanding and willing to work with patients in a timely manner and not wait until 4 months later to find the lenses were not prescribed correctly. read more

Just had to say that Melissa went above and beyond with helping us get some additional trials of contact lenses for my son today to cover the gap days until we get the years supply. She on her own went and got the RX signed and approved by the Dr so we could move forward with buying a years supply and also found us a weeks worth to help get us by until the order comes in. Thank you for all your help today! We really appreciate it!! read more

Doctor Lu and crew consistently exceed my expectations regarding client services and of course eye care. When you arrive you are greeted courteously and professionally by the front desk. They quickly move you through your insurance and account detail verification. What impresses me the most is that I never wait for more than a few minutes past my scheduled appointment time to begin my exam visit. I'm sure we have all experienced the frustration of having an appointment at say 2 PM only to be sitting in the waiting room for 20 minutes while the front desk lamely states the Doc is running a bit behind and then you sit in the exam room for another 10 minutes. This is frustrating, to say the least. At Signature, you move quickly/smoothly from your initial eye exam, to the exam room, and lastly to meeting with your doctor. There is a reason that Signature has so many 5-star rating and are awarded so many "Best Ofs" and it starts with hiring and training their client-facing team, exceeding expectations regarding eye care, and having a positive vibe from beginning to the end of your visit. Lastly, Signature has an extensive inventory of eyeglasses. Dr. Lu and crew deserve 5-stars plus stars! read more

My family and I have been coming here for almost 8 years. I've never had a negative experience, ever. When you call, an actual live, super friendly person answers. EVERYONE there is so friendly and happy! I have to give Brian the optician, who helped me find the exact pair I was looking for, just by listening to all the criteria I was looking for and being so patient. He took it all in and went in the back and found my dream pair! A thanks to Rachel when I asked for her opinion btwn two and I got my favorite pair to date! It felt like an early Xmas present bc they shared in my excitement over my fabulous new glasses! Love going every year! read more

My wife and I recently visited Signature Eye Care and found the customer experience to be outstanding. We were immediately greeted and walked through the process of initial forms. Our wait time to be seen was minimal and our technician Vivian was extremely courteous and helpful. She fully explained every step of the process and took great care to document all of our medical history. Dr. Joe was very courteous, answered all of our questions, and made us feel valued as human beings and not just another patient in an assembly line of patients which has been our experience in other medical offices. Not only did we feel comfortable after the eye examination, we actually understood more about our eye health than when we arrived. Everyone in the office was very nice and helpful. We had the pleasure of working with Mike to select our glasses, get measurements, and ask any further questions. Again, we were provided with excellent service. Mike was meticulous in getting all of the information correct, and very transparent in explaining the next steps of the process. He even researched what our insurance would cover and fully explained the coverage and our out of pocket costs. We will be using Signature Eye Care for all of our vision needs from now on. Thank you to the entire staff for providing such quality care and an exceptional customer experience! Lawrence Eckles Cedar Park, Texas read more

Maria was so wonderful in helping me after I broke my glasses-- she was friendly, fast, and knowledgeable, and I'm absolutely loving my new frames which were her pick! Wouldn't ever go anywhere else. read more

Amazing service and great choices! This is the first time in my life I feel like my prescription is right, and working. I loved my experience here and they couldn't have done a better job helping me. read more

Signature Eye Care - Glasses - Optometrists Near Me - Cedar Park, Texas

I'm really happy to use signature eye care, they're professional and helpful! As one example today, I have two insurance coverage would like to compare, and front desk Francheska remind me to check it w/ provider. I totally forgot it after eye exam, but she reminded me before leaving, and helped me to avoid extra payment, that was beyond her responsibility and it was AWESOME! shout out to Ms. Francheska, thank you! read more

This office is great! This has been our family's eye care for a few years now. I stopped by this morning with a wobbly arm on my glasses. Mikey was glad to help. He was professional, quick, and fixed it right up. Excellent employees and customer service. read more

UPDATE: Soon after I posted this review, Dr Lou has personally reached out to me. I greatly appreciate his willingness, flexibility to make things right and taking responsibility. It was an awkward rough start but I felt satisfied by the end of the call how he handled the situation. This review applies to staffing or scheduling only. I've tried atleast twice to get an appointment scheduled via Phone. Both times I was told, I would get a call back from scheduling and we can set this up ASAP. This call never came. As one last try, I tried their web and the response was quick. Though, a 2 week wait time for any appointment was beyond acceptable; perhaps an unreasonable ask too when I clarified I had no provider preference and any "first available" option would do. The worst of all is the complete lack of responsibility or the much needed courtesy in all interactions from the staff. Perhaps if a business is that busy to cater the needs, I would rather find someone who has the time and care. read more

Very kind people. Specifically Bryan Gary, he was very patient and kind and considerate while helping me pick out the glasses I wanted. I've never had glasses before and his opinion was very helpful to me. I recently got them and I love them. read more

Both pairs of glasses I bought here were Silhouette Eyeglasses with non-reflective, transition, progressive lenses. They were expensive glasses, yet both pair had a weird reflection in the light where the progressives transitioned into reading mode. It was a type of bifocal line that made my eyes appear to be very watery (when they were not) at the demarcation between distance and reading mode. When I had new lenses made at another optometrist's office using my Silhouette frames from Signature, I did not have a watery bifocal line in my lenses. I stopped using Signature after I received two pair of glasses with defective progressives from them. read more

This was a great eye dr for my family for years but I just cannot deal with the front office anymore. The receptionists could not be more rude. It's also a very LOUD office with employees chatting with each other to the point where you can't hear anything else. They also always say they will give you a few spare contacts if you're in a bind (order hasn't arrived or you're traveling and can't get in for an appointment in time) but the one time I actually take them up in it, they totally refused and said they could only sell me a full 6 month supply. Dr Dollar is great, even with kids- BUT the other Dr and intern were both terribly mannered and also messed up my prescription. Also, more points off because the decor in the office is terrible. read more

This place is awesome! The staff are friendly and the doctor answered all my questions. I highly recommend Signature Eye Care! The lady (I wish I got her name) who helped me look at glasses was probably the sweetest person I've ever met!! read more

Dr. Lou is very cool, friendly, and nice. The staff is awesome. If you need glasses there are plenty of styles. They're not pushy selling stuff either. But if you order their product it will be ready for pickup same-day (come back to grab) or not more than 3 days (just my experience) read more

Signature Eye Care - Optometrists Near Me - Cedar Park, Texas

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I HIGHLY recommend Signature Eye Care on Cedar Park. It's a little further away than I usually like to travel for anything, but SO worth it. Everyone there, from the front desk staff, to the doctors, to the ones who help get you fitted for your glasses, is SUPER friendly, helpful, & professional and they have plenty of eyewear selections. They've been voted "Best Eye Doctor" for 13 straight years for a reason. I hope you like them as much as I do. read more

I had an appointment last Monday for the first time and Im so glad I've found my new optometry office, Signature Eye Care was without a doubt the best optometry office I've been to in Austin! Dr. Nick Chu was thorough, knowledgeable, friendly, and really took the time to address all of my concerns and explain everything to me. The entire experience was smooth from start to finish and the team was all very personable and welcoming. I highly recommend checking them out! read more

Best experience I've had. Chose Signature Eye Care based upon the positive reviews and was glad I did. From the front desk, through the optician, through frame selection, the customer service was excellent. And I am very happy with the final product. Love the glasses and frames. Highly recommended! (By the way, I'm not from California. Not sure why Yelp says I'm in Frisco?) read more

We have been patients here for years... love this office. All in one. They helped us after hours during the COVID stay at home stuff! Well done. read more

Signature Eye Care - Their in house optical department. We have been patients here for years. Great Service! - Optometrists Near Me - Cedar Park, Texas

Very grateful for Dr. Lou, Dr. Dollar and the entire Signature Eye Care team. Every doctor I've seen have been warm, personable, thorough, and patient to answer all my questions. Everyone in the office is pleasant, helpful, and I actually look forward to going to my annual eye exam! I love that I'm able to have a thorough screening done each year and order contact lenses at a cash price that doesn't break the bank for those of us without vision insurance. My son had an eye emergency and they were able to see him in a timely manner and ease our concerns. Thank you for providing excellent family care here in Cedar Park! read more

Everyone was wonderful from Veronica to Elva (she's awesome!), Kim & Dr. Lou or course. But the very best Optician I've ever been to in 40 yrs. is Maria. She is so knowledgeable and precise and explains everything in easy to understand terms. Plus she's got a terrific personality! I sent my Mother & Father to Signature too and they were both so impressed with Maria!!! Maria, THANK YOU for my new, perfect glasses....they are wonderful, very cool with their NASA scientist look, and I'm so glad you suggested them! I've never had glasses that didn't constantly slide down my nose in the heat.... these really hang on, plus they don't hurt my nose and ears. I plan to visit you again soon to get a new rx for my sunglasses. read more

Another wonderful experience at Signature Eye Care! Dr. Chu was professional and took care of my needs. He was able to see what insurance I had and assessed what I really needed. Everyone knows that another pair of glasses or contacts would mean more revenue, but Dr. Chu showed that he truly cared about where I was. Don't get me wrong, when I will need another pair of contacts I will be back, but Dr. Chu knows that I'm busy preparing and paying for a wedding. An intern did my initial assessment, and Catherine did a great job. You can tell that Dr. Chu is not only giving the best care, but he is training the future of caring and knowledgable healthcare workers. My current eyeglasses were adjusted for a better fit. I didn't bring in an eyeglass case, but I was given an extra as I left. Payment was simple. Nicole has been around for a long time, and I have always appreciated her personal care to whatever was happening to me. At one point, I thought my insurance changed and I wouldn't be able to come any more. Thankfully Patty called me to check up on an appointment and was able to confirm that I could still continue coming to Signature Eye Care. There are reasons I would drive past several different optometrists and 30 miles away from my house to get my eyes checked here. Their names are Dr. Chu, Dr. Lou, Dr. Dollar, Nicole, Patty, James, and more . . . I would trust them with my family any day - parents, grandparents, kids, grandkids. read more

Been seeing Dr Lou these last 3 years. Always receive great patient care, thorough and professional. And the optical options here abound! read more

Signature Eye Care - Best of the Best in Cedar Park - Optometrists Near Me - Cedar Park, Texas

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My new favorite eye glass store! Have you ever walked into a business and everyone was happy and cheerful? This place has that kind of positive vibe. The service was just as pleasant and the selection was perfect! I needed a new pair of glasses and wanted them same day for an important occasion later that evening. The staff here understood my urgency and helped me select and process a beautiful pair of Ray-bans. I came back in 2.5 hours as promised and they were ready to go! We will be using this place for our eye needs from now on. You should too! read more

Signature Eye Care is fantastic. I have been going to this office for 5 years after being referred by a friend and I'm always happy when it's time to go to my appointment. Dr. Chu takes extra time to answer my questions and provides me with options and explanations. He seems genuinely happy to help with my concerns. The front desk staff is all fantastic. They are wonderfully polite, quick, and efficient. The office is clean and is comfortable to wait in (though I can't say I've ever spent more than 5 minutes waiting for my appointment). After the appointment, you just step into the eyeglass area and they have a wide range of frames to choose from - both budget friendly and high end. The staff in this section is professional and helpful in making sure you choose frames and lenses you feel comfortable with in terms of style and also price. This is a wonderful establishment and I'm so glad I found them for my eye care! read more

I have been going to Signature Eye Care for years. The last time I was in the doctor who examined me not only rushed me through, but did not answer any of my questions regarding my eye problem. She just examined me gave me a prescription and sent me out front to select a pair of glasses. I wound up going to a different eye doctor and found the prescription was indeed wrong. read more

Every time I come here, I am warmly greeted by some of the nicest ladies I've ever met. No matter how early in the morning or late in the afternoon, they always greet me with a smile and friendly attitude. Very professional! During my most recent visit, I was taken care of by Melissa, a wonderful lady with a great sense of humor. She was courteous, professional, and thorough in everything she did. It was obvious she knew what she was doing. Dr. Dollar was great as well, exhibiting his usual professionalism and concern for my situation. He took the time to explain the results of the exam so I could easily understand what was going on with my eyes. I took the time to explain how to make a lay-up without breaking his arm. ;-) After my exam, Ray provided me with some free lens cleaner and coupons for other optical supplies. He too was very polite and professional. Overall, I give this clinic 5 stars for cleanliness, professionalism, efficiency, thoroughness, and most importantly great patient care. I highly recommend Signature Eye Care to anyone. read more

This was our first experience with Signature Eye Care and Dr. Dollar. I have seen various eye doctors for nearly 30 years, and Dr. Dollar is the third to have seen our 7 year old who has amblyopia and severe myopia. Our experience at Signature and with Dr. Dollar was excellent. The entire staff from the front desk, technician, Rey in contact lens fitting/education, and the glasses/optics staff were very friendly and courteous. Dr. Dollar was fantastic with our somewhat rambunctious kiddo and explained everything to us clearly. Our son's situation is unique and he took the time to understand his history, diagnosis from his pediatric ophthalmologist, performed his own assessment, and offered several options for next steps and his recommendations. While he did not sugar coat, he was empathetic with a great bedside manner. He repeatedly asked if we had any questions and even came back out to us at the front desk between patients to recap and make sure our questions were answered before we left. We did not have to wait long from our appointment time and did not feel rushed at any point. We were there 2.5 hours, but never left waiting for more than a few minutes. They also double checked with our insurance after confirming the prescription and found we were covered at 100% due to being medically necessary. Rey in contacts was just awesome with our son. Teaching a 7 year old to put in and take out contacts could be a very challenging task. While our son took to it fairly well, Rey was enthusiastic and used positive reenforcement the entire time. You would think all he worked with were kids. I can see why Signature Eye Care has been rated the best eye doctor in central Texas 10 years in a row. They went above and beyond compared to what you may often experience these days. Wish I'd come here years ago for my own care! We're happy to have found Signature and Dr. Dollar, and hope our positive experience continues through future visits. read more

I and my family have been regular customer from last 10 years at Signature eye care and they provide amazing services. My husband poked his eye and we needed to get him checked so i took him yesterday and they took care of him and asked us to pay $89.90 for the appointment and we did and doctor asked to come back for a follow up next day to take out the lens he had put in. We went today to get the lens out and they charged us for regular visit. I was surprised and i said today was just to take the lens out and you are charging office visit and they said they cannot do anything and i had to pay office visit charge again. They didn't care that i have been a long time customer and made me feel that its time to switch my vision place. Not very happy that they showed no consideration. Making Money is ok but keeping customer should also be the motto. read more

My husband and I have been going to see Dr. Lou since 2019 and highly recommend him, and his staff! My husband has very unique eyesight issues that require extra diagnostics. If there are any adjustments needed, the team works above and beyond to get the adjustments made. Also a huge shoutout for Mike the Certified Optician. Of over 50 years of wearing glasses and going to different Eye Care places, Mike is by far thee BEST!! He is so knowledgeable, professional, friendly and funny too. All the staff are courteous and very helpful, but Francesca at the front desk is our all time favorite. She is always pleasant, courteous and very proficient at her job. Thank you Signature Eye Care!! read more