Brought in a pair of prescription sunglasses that were too wide and they adjusted them perfectly…read morefor no cost! Great service!

Got my newest Chanel glasses today and I so appreciate the professionals from this Whitestone…read moremarket store! I love them and they fits so nicely! I was looking for a new pair of glasses for my prescription and Ms. Marcie and her team helped me! They were very patient and helpful! After a few questions, Marcie was able to pin down what my requirements are and guide me towards the best choices that suit my needs- my facial features, work habits, style preferences, etc. And they have both the good looking, budget friendly, and also just the finest collections of specs in this location. Highly recommend to everyone!

Dr Miller is great. Very thorough and helps you understand what's going on. A great eye doctor to…read morecheck out in the North Austin area

I called to make an appointment I have used them for past 2 yrs, and was told it would be mandatory…read moreto use what use to be optional eye exam testing for eye exam using some of the machine that's not required for eye exam! I went to Costco it cost Me 35$ with insurance and the extra testing was only 29 $ not 60$ from Spanish oaks and they don't force u to use it I am sure they want to pay for the equipment they have bought but forcing a customer does not make me happy and they lost me as a customer!!! Maybe that mandatory testing should still be an option not have to!!!

Amazing staff! Dr. McCarthy is so thorough and I always feel like he gives great care. The…read moreselection of frames is always what I'm looking for.

Appointments are on time. The staff is competent and personable. Dr Mc Carty is thorough and…read morecaring. We have been coming here for years and are very pleased with the care we have received.

A meticulously managed operation. They utilize cutting-edge technology, and staff are courteous and…read morewell-informed. Excellent experience. Highly recommended.

I've never dealt with such utter incompetence before. My previous Eye Doctor had retired and my…read morerecords were transferred there so I felt it was the safer option. That was a big mistake. Dr. Hammond didn't follow my previous Eye Doctor recommendations and decided to rock the boat and change my prescriptions. Needless to say my glasses are the wrong prescription. My contacts are the wrong prescription. They can't seem to order the right prescription. They order trials again, but they screwed that up too. I can't even tell you how much money and time I have wasted going back-and-forth to this office for such incompetence.

Wonderful caring office! Fast service, good pricing and caring doctors. Very grateful to them!read more

This review is for the optical dept- no experience w/Drs. We are not patients here- yet! My…read moredaughter's glasses broke on a Sunday & I called to see if there was a possible fix. While the Rx was expired (of course), I was able to text a photo of the broken glasses. Melissa said they could fix them & to come in. We were there less than 15 mins- temporary but sturdy fix! Melissa was assisting others when we arrived, however the guy (I didn't get his name) that helped us & performed the fix was just as friendly & helpful. Awesome service! Thank you!

I've been a patient at Clear Choice Eye Care in Cedar Park for years, and my family has used them…read moreas well, which is why this experience was so disappointing. I went in to order new glasses and was very clear about the frames I wanted. The staff initially only ordered the lenses. When I told them I also wanted the frames, they said that was fine and that they would place that order as well. I agreed and left the office. After I had already left, they called me and said the price would be higher (which I expected), but then told me I would have to come back to the office to pay before they could place the order. At that point the process had already taken longer than expected just to order the lenses, so I decided to cancel the order and asked for a refund. After putting me on hold, they called back and told me they would still charge a $46 restocking fee -- even though the issue with the order was not caused by me. As a long-time customer, that was very disappointing to hear. Charging a restocking fee in this situation doesn't feel fair and left a bad impression after years of being a loyal client. I hope the management or owner sees this and reconsiders how this was handled, because I would have preferred to continue coming here. Unfortunately, based on this experience, I won't be returning and I can't recommend it to friends or family.

I want to thank Clear Choice for their outstanding customer service for a few years now, with my…read moreentire family. I also want to say goodbye. Received glasses with an incorrect prescription...fact. Took them in this morning, with an opportunity to get them redone. Instead, the young lady turned the conversation defensive and condescending, trying to lessen the prescription mistake. Did a quick search, and found 6-7 other eye care places within a 2-miles radius. Excited to find mine, and my families new eye care store moving forward.

Absolute waste of your time. The front desk staff can't seem to be on the same page at all and then…read moredon't even bother calling you to let you know before making it all the way to your appointment. It's funny how even when your okay with paying out of pocket for a contact exam and fitting , now you have to get a whole new exam for glasses even tho you have a prescription that's not even 3 weeks old. "Well we didn't do the exam so we have to do a new one" and of course that's not covered under the original booking and consultation. ABSOLUTE WASTE OF TIME. GO SOMEWHERE ELSE.

So, I had some guests over this afternoon and their cute little baby girl got a hold of my…read moreeyeglasses and did what little babies do best, destroy. I found my eyeglasses on the floor with one of the lenses popped out. I tried my best to pop it back in but to no avail. It was late in the evening and I wasn't sure if there was any help to be found but I decided to drive to the nearest Visionworks to see if they could do anything before they closed for the day. I received a friendly greeting from both of the in store employees. I explained my situation to them and Glorissa, the lead specialist looked at my glasses and said that she believed that they could be repaired. She went to grab a special tool and went straight to work on realigning and securing the lens back into the frame. She not only did a very professional job, but she was very efficient as it only took her about 5 minutes. I then spoke with the Martin, The general manager, about receiving a spare pair of glasses. He was able to quickly find my insurance information through my employer, and explained to me all of my coverage options and employee perks. He helped me set up an appointment with the optometrist and gave me a copy of my coverage options. All and all, I was in and out with my repaired glasses and a eye appointment in about 15 minutes. I want to give a big thanks to Glorissa and Martin. You guys were awesome!

Had a great experience. The person I booked the appt with, over the phone, was really patient and…read moresweet with me. I was navigating my new insurance plan for the first time and she was so helpful. The appt was fairly straight forward. Check in was nice, the gals at the front desk on Friday were super sweet and attentive. Doctor was great. The women running the glasses retail area were very kind and showed me a number of great options on frames for when I'm ready to order. Great experience over all!

TSO would not give me my contact lens prescription EVEN THOUGH I paid in full at time of service…read more According to Texas Contact Lens Prescription Act and federal law, TSO is required to do so. https://tob.texas.gov/faq/... I would ascertain that the office is following TSO policy; it just happens that their policy is against state and federal laws. I have reported TSO to Texas Optometry Board. I've been wearing contacts for 45 years and I've never heard of such a thing.

TLDR: Go to this Cen-Tex location for a solid doctor, exam and frames...even if it is out of the…read moreway. First off, the DO/eye doctor next door to Eyemart Express, Dr. Jennifer Regalado-Ellis, is excellent. 100%. Thorough, personable. She listens and doesn't rush. I had a great experience. Front staff Alexis is also excellent, friendly and attentive. She had me back ready for the exam in no time. Eyemart Express for frames+ has an impressive selection. (Special shout-outs to Holly and Jennifer for their help.) Pricing was right--BOGO free for first-timers...AND my new glasses were ready in ~:30 minutes!! *Note: I went on a very very rainy day and can only assume this may not be the norm. Great experience all around from exam, to frame selection, to walking out the doors. #Well worth the drive!

Great selection and even same day service with their lab onsite. Such a lifesaver when you've got a…read morekiddo who misplaced her glasses.