I've been a patient at Clear Choice Eye Care in Cedar Park for years, and my family has used them as well, which is why this experience was so disappointing. I went in to order new glasses and was very clear about the frames I wanted. The staff initially only ordered the lenses. When I told them I also wanted the frames, they said that was fine and that they would place that order as well. I agreed and left the office. After I had already left, they called me and said the price would be higher (which I expected), but then told me I would have to come back to the office to pay before they could place the order. At that point the process had already taken longer than expected just to order the lenses, so I decided to cancel the order and asked for a refund. After putting me on hold, they called back and told me they would still charge a $46 restocking fee -- even though the issue with the order was not caused by me. As a long-time customer, that was very disappointing to hear. Charging a restocking fee in this situation doesn't feel fair and left a bad impression after years of being a loyal client. I hope the management or owner sees this and reconsiders how this was handled, because I would have preferred to continue coming here. Unfortunately, based on this experience, I won't be returning and I can't recommend it to friends or family. read more

As usual, I broke my frames on my glasses. Need a new pair quick and Clear Choice was on my Vision plan. So I drove over and dropped in. No appointment needed so I got an exam to see if my vision changed. Then I walked around looking for frames. Really not crazy about any of them. Finally picked one that wasn't that bad. Oh, I should say everyone who worked there was helpful and friendly. Once I picked frames, I sat with a woman who took my order. Told her I needed them quick. Normally it takes about 2 weeks, they were able to get it in one week. My insurance covered all of it so no charge to me. read more

I want to thank Clear Choice for their outstanding customer service for a few years now, with my entire family. I also want to say goodbye. Received glasses with an incorrect prescription...fact. Took them in this morning, with an opportunity to get them redone. Instead, the young lady turned the conversation defensive and condescending, trying to lessen the prescription mistake. Did a quick search, and found 6-7 other eye care places within a 2-miles radius. Excited to find mine, and my families new eye care store moving forward. read more

I was a walk-in eye exam and was pleasantly greeted. They set me an appointment for about a hour later and actually got me in earlier. Everyone there was pleasant, personable and very helpful. Even though internet and phones were down. I highly recommend this business. read more

A great place to go for your eye care! Harry, the manager, is very accomodating & friendly, always cares about his customers, which means a lot. The doctor is great also! I'll continue to come for years & years & recommend my family & friends! They helped me with my contacts when another company messed them up & they have better deals than online contact companies! read more

Dr. Adkins is the BEST!! I felt super comfortable the entire time and let alone it was my first eye appointment I've had since I was a teen. I am 28.. I now found out that I had a stigmatism and they fixed me up and my glasses ready quicker than I was expecting. Choices of frames are extravagant! Best eye care hands down! read more

I have always had a wonderful experience here, especially with the front desk staff -- and as a medical office receptionist, I know from personal experience what an impact a good office staff makes. They are easy to reach, friendly, and treat patients in a genuinely approachable manner. I'm glad to give them my business! read more

I came in 10 minutes before closing just to find out if they would install lenses in some reading glasses frames that I like. The manager, Harry Perez, happily brought me to his desk and proceeded to provide excellent customer service. He gave clear answers to all my questions, provided me with specific options and transparent pricing, and didn't pressure me to go in any specific direction. Harry got the lenses installed in my frames in less time than estimated and I can see great. Terrific store, managed by a really great guy who will treat you well and deliver a great product. read more

Clear Choice Eye Care - My new glasses. - Optometrists Near Me - Cedar Park, Texas

As good as it gets! This is our third eye care center for our family. The other two were inconsistent and unfriendly at best. Clear Choice is always prompt, courteous, professional, and caring. And so convenient to our home. Wish I could give them six stars! read more

Still patronizing Clear Choice! I want to let everyone know how good the Drs are at this location. My son was seeing a Pediatric Ophthalmologist from the time he was 2 and he's now 14. I took him in and had his eye exam done here because he needed new glasses and we were in the process of finding a new Pediatric Ophthalmologist. Once we were able to get to his new specialist she agreed that his prescription received from Clear Choice was spot on. Harry is still there, the staff is friendly and helpful and we will continue to come in for our eye prescriptions. read more

I had an excellent experience at ClearChoice Eyecare. Harry was very helpful and took time to figure out what I wanted. He explained my insurance coverage and what options would meet my needs and budget. I would highly recommend. read more

My family and I have been coming here for our vision care for the last several years after switching from another provider within blocks of our home. Although much further away, we haven't regretted the change. Dr. Adkins and staff have always made the visits pleasant and have delivered superior care. Highly recommend! read more

Amazing! Katherine Horning is an awesome eye Dr!! The reception staff is very friendly and exceptional!! So glad I found this place!

First of all, great location and hours. Amazing selection of glasses for men, women and children! We have been going here for 5+ years. We love Dr. Atkins and how patient she is with our children. Her staff is amazing. Anyone who helps you, I guarantee that you will have a good experience. Harry is absolutely amazing. He is literally a glasses fitting wizard. We love him! All 3 of my active children have glasses and they constantly need adjustments and Clear Choice staff fixes them instantly and without any delay. We will never go to another place for our eye care! Thank you Clear Choice for being our only selected choice for eye care! read more

The people who work here are very nice but the doctor is not doing a good job of eye testing.I am not sure but my glasses are still not working and I am so disappointed. I have to spend $200 again to get the glasses. Initially I thought they could not make progressive right but my bifocal did not came right either. read more

Harry, Brittny, and Kim provided exceptional service. My new prescription was taken professionally and triple checked. My lenses were custom cut for my frames and I couldn't be more pleased. The aim to please and really stand behind what they do. Their mission is to make you happy. read more

Clear Choice Eye Care - Optometrists Near Me - Cedar Park, Texas

Nice office convenient location and most importantly friendly staff ! Went in for contacts and they cleaned and straightened my glasses. Staff was honest and funny.. responded well to my sillyness.. good vibes. read more

For two years we have been customers with Clear Choice Eye Care on Whitestone. Service had always been good and staff friendly. However, I have to seriously warn people not to see DR. Tran. She has made several mistakes on my daughter's prescription and now on mine. I went to get a pair of glasses from a different store and I need progressive lenses. The prescription was not written that way even though the doctor wrote a prescription for my bifocal contact lenses. She new I needed a progressive eye glasses prescription. I called, talked to Harry. He refused to work me into the schedule at a time that was convenient for me. Even though he said it wouldn't take long to see the other doctor and get the correct prescription. That's now how you treat customers especially when it was not my fault. He was rude and short with me and wouldn't budge. He just kept saying "I can't just create and appointment". I say, yes you can. If you really want to help someone when YOU have made the mistake you can work someone into the schedule. I've had other doctors do that. Take 10 minutes out of your hour and a half lunch. Ridiculous. But when a doctor cancels on a patient or is late to an appointment we just have to deal with it and get charged fees. We will NOT be returning to Clear Choice Eye-care due to this experience. You should want to help when this mistake was yours. read more

I went here for an eye exam. I got in the same the day I called for an appointment. I was greeted right away and waited no more than a few minutes to start my exam. The optometrist was friendly, courteous, and knowledgeable. She took the time to explain everything to me. I also purchased new frames. They have a large selection to choose from; you should have no problem finding something you like. Harry was very helpful in helping me choose a set a frames. Despite it being busy, Harry was able to efficiently and clearly explain my insurance benefits to me. He made the entire process very simple and straightforward. I will definitely be returning here and would recommend this place to anyone. Thanks again for a great experience. read more

Really liked the excellent eye exam by The Dr. She was very explanatory and took her time. Strongly, highly recommend her Now for the eye glass team. The same. Fair priced, took insurance. Quicker than they said they would be and they are they want to exceed expectations! You should not be let down! read more

Exceptional Service, very caring people took excellent care of my special needs. Dr. Angela and staff are tops!! read more

I had and awesome experience with Clear Choice Eye Care. Dr. Adkins gave me a very thorough exam and let me know all my options for moving forward. I felt comfortable in her care. Once my exam was over and it was time to pick out glasses and that's when Harry took over. This guy is awesome. One of the other reviewers rightly described him as the "Glasses Whisperer," and the label is well deserved. I've been wearing corrective lenses for almost 40 years, and I've never worked with someone so thorough, and fun to work with. He definitely has a gift for finding and fitting eyeglasses and he embodies what customer service should be. Vist these guys If you need to see the eye doctor and get more specs. Make sure to ask for the "Glasses Whisperer" when it's time to pick out and get fitted for your glasses. read more

I took the whole family in today for an eye exam and it was a very pleasant experience. They didn't push us to buy any extra but did offer discounts if we decided to get their glasses. We did not but the offer was appreciated. The entire process was painless and everyone was was accommodating. It takes a special person to work with children and let me te you they're very special here! My kids were anxious to begin with but the assistant quickly extinguished their fear with a few jokes that had them smiling and ready to go. We made an appointment and didn't have to wait at all! I will be back in the future and would recommend giving them a shot. You won't be disappointed! read more

Everyone is very knowledgable and friendly at Clear Choice. It is conveniently located in the 1890 Ranch Shopping Center. I am absolutely ecstatic with my new frames, it is all thanks to Harry! He took the time to really get to know what I liked and didn't like, what best fit my face shape, and he even picked the frames out that I eventually chose to purchase. I'm so glad I took his advice, I couldn't be happier!!! read more

Clear Choice Eye Care - Anne Klein Frames - Optometrists Near Me - Cedar Park, Texas

I have been going here for the past several years and I just wanted to take the time to give a shout out to Harry. This man is so kind, caring and patient. He is, in my opinion, this business' greatest asset. I just wanted the owner of Clear Choice and the patrons who visit this establishment to know that Harry consistently goes above and beyond. Thank you. Deborah Jackson Leander read more

Dr. Adkins is very friendly and thorough. The staff is kind and helpful in choosing frames. The service is amazing!

Went in to get my kids eye exams and glasses... this place is awesome. So quick in and out and a great selection of eyewear. My boys love their new glasses and I'm a proud momma of their new look.. read more

I read the Yelp reviews of all my insurance-approved doctors, checked out each business' website and picked the one I felt most comfortable with. I wanted to give my business to someone small, independent (non-chain) and friendly. I found what I was looking for in ClearChoice. I called in to set an appointment and there was plenty of availability. I went in 2 days later and was, I believe, the only customer in the office at 9:30 in the morning. I did feel that things were a bit slower than they should have been, but no big deal. Everyone was very nice and I had a good experience. I would recommend this place to my friends and I will return the next time I need their services. The delays are keeping me from giving that fifth star. I go back in a week to pick up some contacts so we'll see if things are any different then. read more

The staff here are fabulous! Kim is very helpful, Dr. Adkins is a very conscientious and genuine doc, and Harry is simply THE BEST! I went here for the first time last year by recommendation of a friend, had to use my benefits right before year's end. They were fabulous, worked me in and Harry worked with my insurance to get me the best deal. He is AMAZING in his knowledge about everything eye care. He provides exemplary customer service. Nobody is better at helping you find the perfect pair of glasses, perfectly fit to your needs, finding you the best possible use of benefits and resources, and all with a great sense of humor and a smile! And this was my first experience with progressive lenses (the new bi-focal), which Harry made a delightful experience! This year, when I left my job and had to use my benefits and HSA account within a few weeks' time, I again went back to Clear Choice and again received the same exceptional care and service. Despite relocating 20 miles away, I also convinced my husband to make the trek there as well. We both couldn't be happier. We walked out of there with 6-9 months supply of contacts, replacement lenses for our current frames, a new pair of prescription glasses each AND a pair of prescription sunglasses each..all for less than $1400! And these are fashionable, high-end glasses, progressive lenses, astigmatisms, the whole nine yards. Couldn't have been a better use of our HSA account funds. Harry has won over both me and my husband...if we're within 50 miles, we're going to Clear Choice and Harry! I do have to admit that I am spoiled with Harry. My husband went to pick up his new glasses and was fitted by another staff member, but he's planning to return when Harry is there so Harry can fit him....I only go when Harry is there now ;-) read more

Best staff ever? Friendly, courteous, very informative and tons of options to choose from including contacts! read more

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Dr. Adkins professionalism is bar-none and she was a great eye care pro. I had an extremely thorough exam, minimal wait and a choice of contact lenses which is a first! Also, identified an allergy issue and wrote me an Rx to combat that which was highly priced and she worked with my pharmacy to get the right comparable drug script to be covered under Aetnal. Pricing was comparable to other offices. Overall excellent experience! read more

Love this place! Dr. Adkins is one of the sweetest women I have ever met. I love the staff here too. I went with my brother last Saturday to help pick out glasses and Harry was able to help us find one very quickly. read more

The staff and doctor are always friendly, courteous, fast, efficient, helpful, and professional! My husband, my son (11 years old) and my self are satisfied patients of Clear Choice Eye Care and would highly recommend without any reservations. read more

I've gone a few places for glasses and I have never had a better experience! Saw me late after work and got me in and out with great glasses for cheap price. Way more reasonable compared to any other place I've been. I will not go anywhere else from now on! Super friendly staff that actually cares and are not trying to get in your wallet. I am extremely picky when it comes to glasses because of my thin face and they took their time and found me the perfect pair. read more

What a great find this place was! I had a few hours to kill and scheduled an eye exam because it had been a while. This will be my new permanent place. Friendly staff, clean office, most importantly a very personable and competent doctor (Dr. Adkins) who was not rushing, which is rare. They even ship the contacts for a reasonable cost, which saves me a trip back. Highly recommended! read more

These guys are awesome, I wasn't happy with my glasses and they replaced them no questions asked.

My family have been patients here for two years now. The professional great service we have always received is a reflection on the great doctor and staff. Dr. Adkins, Harry, Brittany and Kim, have all been amazing. They always call when my items come in and answer any questions with curiosity. Keep up the GREAT work, Ya'll are the best. read more

I haven't had an eye exam in years. I think sometime in the 1990s. I've noticed I'm squinting a lot and having some issues seeing at night. I found this place via my insurance website, booked an appointment online. Then they called and confirmed it about an hour after I did it. Nice! I went in, fully expecting the dialation treatment. Nope. WHEW! I hate that. I got my new glasses ordered and they were in faster than I expected. The staff is fantastic! Not only did they thoroughly explain what my insurance covered, they also pointed out exactly which frames were covered the most. It was easy, they were sweet and very knowledgeable, and I love my new glasses! I can see to read again!! read more

All of the staff here were so inviting and attentive to every individual. This was my first time at clear choice, and it was a wonderful experience! From the minute I walked in, until the doctor brought me back. Everybody was extremely nice! It helps that they are incredibly affordable. I will definitely go back for my next visit! read more

Dr. Adkins, Harry (the manager), and Kim offer great customer service...even with a smile and an understanding of the "glasses" business. My two sons and I all went in to get our eyes checked (not at the same time) and to buy glasses. What we got was excellent customer service, glasses that met each of our needs, and price that gave us economy and style. read more