I'm 32 years old and I've had corrective lenses since I was 16. Diana is by far the best ophthalmologist and I would say modern "healer" or "corrector" of anything I related. Her skill set and wisdom is top notch, and I have never had a better experience at an eye doctors before. I cannot recommend enough! If you're seeing this, this is your sign to schedule an appointment. You don't know me, but I trust Me; you will be pleasantly surprised! read more

Vision Source Austin is family owned and locally operated by Dr. Diane Yu-Davis and her staff is incredible friendly. Her style of patient care is real, honest, no nonsense. She always delivers excellence with integrity. If you need someone to trust for your optical health and decisions, Dr. Diane Yu-Davis is the optometrist for you at Vision Source Austin! Parking is free and plentiful. Restroom is clean as well. read more

Must say... Dr. Diane Yu Davis is pretty amazing. I was previously going to Eye Joy, decided to make the switch a couple years ago, haven't looked back. She gave me eyes equivalent to a Bald Eagle basically, contacts & glasses. Listen, one thing.... if you allow her to help you, then be fully committed, I sometimes fail in this department.... my own fault. She will possibly yell at you (it's deserved) if you are asking for one thing, but not following her directions. I've decided to listen, give in... and couldn't be happier. read more

I would like to preface this by saying they are both talented doctors, but if you want to have time to yourself in a day without three hours of waiting, i suggest going somewhere else. The Misses tend to constantly upsell you items and act predatory in her sales technique, she's pushy and constant about it. you could say no and she'd push through like a Ford taking a bombshell. She sold my brother 200$ worth of product that he doesn't use and doesn't need. other than that, if you have an excess of time, and are very strong willed, this place is ideal. read more

Customer service here is a joke, they also do not enforce mask wearing if that's something you care about, there is no private rooms for exams, they are all done out in the open behind a bed sheet. Also, the doctor must have been a used car salesman previously, pushing $600 lenses for 30 minutes. I went in had an eye exam done and typically after my exam, I am given different prices for contacts vs eye glasses based on what my insurance covers. Told them I was initially interested in glasses. Changed my mind a few days later after looking at the extraordinary prices they charge for glasses (frames and lenses) and decided I wanted to get contacts. Called back they told me I need to come back in and take another exam for which my insurance would not cover. The woman I spoke to was like an automated system, ignoring my comments and questions and just repeated the same thing over multiple times, completely ignoring me multiple times. So if you are cool with being hocked unnecessary products, lack of privacy, little to no transparency or information on what your exam covers and not concerned about social distancing or mask wearing and enjoy robotic customer service reps, Vision Source could be your spot! read more

Dr. Davis and her staff are the best hands down. She has been my doctor over 10 years. She is very knowledgeable and provides a great service, even through the pandemic. Each one of her staff members wore mask and ensured the eyewear was sanitized after trying them on. Over the years I have brought several family members to her and would do it again. Thanks Dr. Davis Tammara read more

This is an update to the review I posted on January 7, 2019 (shown below). Dr. Yu did not ask me to update this review. I am doing it because of her professionalism and authentic concern over my experience in her office. When I went in to pick up my glasses, Dr. Yu personally greeted me and wanted to make sure both pair of glasses I bought fit right. She told me she had read my review and wanted to let me know how she used my review as a teaching moment for her staff. 1. Communication - I had two previous complaints. First, that a male employee who answered the phone and gave me a bit of a hard time about Groupon had been counseled and would not be questioning the motives of Groupon users in the future. 2. Length of time to make my glasses - Next, that her staff, though very polite and professional to me, should have explained that they don't use any ordinary lab to make their glasses. She explained that most labs take a close RX blank piece of plastic and cut it to fit the frame. This means if your RX is any different than the stock blanks, you may not get the optimal result. Instead, she sends her glasses to the Essilor lab in St. Paul MN because they mold the plastic lenses rather than cut them out of pre-fabricated blanks. She has found molded lenses work better for most people than the pre-fab blanks. Her point is her staff should explain to her patients that it will take a bit longer than a local lab, but with far better results. I told her that if her staff had explained that to me, I would have been happier to wait, given that glasses are so important to me. Here is the lab she uses: https://tinyurl.com/yawm2kcv In fairness, the Christmas holidays did impact the time it took to make the glasses in addition to using the best lab she knows of to make the lenses. She offered to make me a third pair of glasses that I would only be using for reading the computer screen. I did take her up on this. read more

I had a great experience at Vision Source. Dr Davis took the time to explain the new technology she has, the top of the line preventative care. I have not had my eyes checked in 5 + years. Dr. Davis has a top of the line device that see 80% of the inside of the eye without dilation. Dr Davis showed me my eye images and explained what she saw. All of the ladies were very Informative and easy to talk to. The young lady who helped me with my glasses was very good, she was honest with what looked great on my face. I really appreciated that. I so happy I had this experience. And I highly recommend Vision Source. read more

Vision Source Austin - Dr. Diane Yu Davis and Heather Havenwood Ms. Texas - Eyewear & Opticians Near Me - Austin, Texas

I've been coming to see Dr. Davis for approximately 7 years and I feel like I'm coming to see an old friend instead of my eye Doctor when I come! Dr. Davis genuinely cares about her patients and takes the time to educate you about your eyes and eye health. She always has the latest medical equipment and is extremely thorough on all of her testing. I know the advanced tests Dr. Davis conducts are pricey, but she always offers a discounted price on the optomap test because of her love for her patients. I was particularly impressed during my last visit. Her staff was so helpful, professional and extremely knowledgeable. The girl running the test was an angel and the one that tested me for bifocals and went over my bill was a Godsend. Going to the Eye Doctor can be nerve racking but they were so friendly; they made my appointment pleasant. read more

Strange. I arrived ~10 min early and entered what looked like a vestibule - tiny space maybe 4x10. Turns out it was the waiting room: who knew? Wandered down the hall looking for someone to say hi to and walked into an open space where the exams are being done, and with glasses lining one wall and some employees at desks apparently filing insurance claims based on their talking. No one said hi. A guy standing in the hall asked me who I was looking for and I said, I'm checking in, and he pointed back to the vestibule. There, on the wall, is an I-Pad with directions for checking in. Hint: you type your name. One of the techs got me about ten min after my appointment time even though there was only one other patient and a staff of at least four there? She walked me through the tests we were doing and did them quickly but definitely didn't feel like it was thorough. I was then assigned to wait for the "doctor" at 3:20 and waited until 3:45. Not a good experience. At 3:45 another one of the techs picked me up and took me to a room and had me read an eye chart - no doctor yet, and a very superficial exam. Told again to wait for the "doctor" at 3:50. This is looking bad. More confusion as the same guy I met earlier came into the room and said he needed it and so I stood in the hall while the two techs figured out where to put me. Finally, into another room and the doctor showed up shortly thereafter, but now it's four o'clock and I've been here over an hour. She did an exam that I did not think was overly thorough and asked me where I bought my glasses and how much I paid... definitely not a professional approach. Finally at 4:15 I'm done. It wasn't the worst visit ever to a health care professional but pretty close. Can't recommend anything positive about the experience. One last point: I talked to three different staff, the strange guy and the doctor - not a single one told me who they were. That's really odd. And really unfriendly. read more

Update x2! Luckily as I stated in my first two reviews, Dr. Diane is wonderful. She contacted me after seeing my reviews & recognized the allergy and wanted to make things right. I moved to California and she offered to send me 3 frames to decide on to return back to her for adjustment - and then sent back to me at no charge. I sent her my old broken frames that I was allergic to & she got my new glasses ordered very quickly. I genuinely appreciate the patient focused care & wanting to correct a bad situation. I appreciate it very much. read more

Big thanks to Vision Source today! Dr. Diane was caring and extremely intelligent!!! The staff was helpful and efficient with all my measurements. Dr. Diane and her staff made my annual visit this year, the best annual visit I have had in 10 years!!! Also the store has a great selection on eyewear if you need glasses. As for contact lenses, they were "price-match comparable" (for my specific prescription), as ordering them online! Thank you Vision Source. Two THUMBS up!!!! read more

Been going to this location for almost 10 years. They've changed location but still the same good service. They are close to my job. The doc knows my eyes and cares for my well being. They are patient when it comes to me choosing glasses and very accommodating. The set up is a little weird but it's simple and efficient. I wish they had more options for shades but I get transition glasses. The prices are decent and they take my insurance. Make an appt and see for yourself. read more

I am a stroke survivor and Dr Davis isn't just any eye doctor. She can test and treat eye alignment problems with Neurolens. Neurolens has a contoured prism, which means it isn't limited to only vertical or only horizontal. You can have vertical AND horizontal prisms in the SAME lens! Her staff is responsive and knowledgeable. She has gone back for additional training to treat more complex eye problems but she will also make a referral if you need different treatment. I recommend seeing her for all of your eyecare needs because I know I am in really good hands. read more

Had a great experience! The staff is super friendly and the doctor is very knowledgeable and patient. She may be the cure to my years and years of headaches read more

Dr. Diane Davis has been my "go to" Eye Doctor for almost 4 years now. She takes the time to dial in your prescription whether it's for contacts or glasses. Her attention to my eye's health and vision is her priority every time I visit. The optometry equipment is top notch and the staff is very pleasant and knowledgeable. Keep up the great work! read more

Vision Source Austin - Great selection of frames! - Eyewear & Opticians Near Me - Austin, Texas

I left town for a conference. Not being able to find my glasses (I must have dropped them somewhere), I grabbed my spare pair and ran out the door. On my way back from the convention center, I must have dropped my glasses (I don't wear them all the time, but I carry them with me if I need them). So, great. I lost both of my pairs, I'm in the middle of final exams, and I'm getting ready to go to D.C. for the summer. I find a Groupon for an exam and credit toward glasses, and after I purchase it, I call to schedule an appointment. They said they could see me on Wednesday, and so I took it. Before I signed the agreement (if you use the Groupon, you're obligated to buy glasses from them), I decided to stop in and check out the frames as I was on my way home from the bus station. They informed me that it would take two weeks to get the glasses, and when I said that I was leaving town and needed something faster, they were kind in cancelling my appointment. After I left, the receptionist came outside, and told me that she spoke with the doctor who happened to have a cancellation, and if they did the exam right then, they would do their best to get my glasses before I left (and if they couldn't, they'd mail them to me.) Long story short, they were super accommodating, super friendly, and just awesome. I was getting ready to go to one of those one-hour places just to get a cheap pair to get me through the summer, but I definitely found my new optometrist. That's not evening mentioning how thorough Dr. Yu-Davis is. She answered questions I'd been wondering about my odd eye condition that my previous ophthalmologists were uncertain about. She explained what I need to do to improve the condition, which I will be doing when I get back from D.C. in the fall. I could not recommend Dr. Yu-Davis or her staff enough. read more

I have been having very bad migraines and neck pains and nauseated. Sick for days sometimes in bed. Found this amazing eye doctor and today she is not just checked my vision but she changed my life. I m soon to be migraine and neck pain free with prescribed neuro lens. She is the only one in Austin. She is also so patient and this place have very well knowledgeable and kind staff. read more

I came here after being dissatisfied with another experience at a different place. What I got here was attention to detail, someone who listened to my concerns and the issues I was having with my eyes, and a lot of patience as it took me a while to find the best contact fit for me. I look forward to coming here for my next annual eye exam...or sooner if the need arises. Staff is friendly and competent and Dr. Diane does a thorough job of explaining all options without pressuring to choose the most expensive one. read more

Dr. Yu-Davis is great! She is knowledgeable and really spends time with you going over the results of all the tests. She does such a thorough job. The staff is also friendly and professional. Highly recommend. read more

Dr. Diane Yu Davis and her staff are excellent! By far the most informative optometrist I've ever been to. Prices are extremely fair...and even better, she has an updated machine that replaces the air puff test -definitely will continue going here for all my vision needs read more

Came back for some new lenses and once again excellent customer service and legit prices. Ashley was super pleasant to work with. Def check this location. read more

I've been meaning to write this review for several years now. Dr. Davis is such a wonderful optometrist! My whole life, I've always felt like I never had a good prescription from other doctors-- like they were missing something. Dr. Davis added a prism to my glasses and what a difference! I realize that prisms aren't for everyone, but so glad that I trusted her judgement. The best prescription I've ever had by far. I love the small, personal atmosphere and she always has great staff, too! read more

This business went above and beyond to help me after I experienced vision changes after surgery. In addition, they introduced me to a product called Neurolens that has greatly helped me with headaches and neck stiffness. I'd been seen at the Mayo Clinic for headaches - they just gave me drugs that didn't help. The Neurolenses have made these headaches almost non-existent and my stiffness in my neck is probably 85% better! Getting the Neurolenses exactly right took several adjustments; Brittany was AWESOME at helping me through this and making sure everything got done correctly. I went in just looking for a prescription adjustment so I could see better. I ended up not only seeing better but with a solution to headaches and neck stiffness as well! I am so pleased. Highly recommend! read more

Dr. Diane Yu-Davis is a great, intelligent and thorough optometrist. She does her research, goes to conferences and keeps herself up to date. She gets new technology and machines to improve her eye exams to keep her patients healthy, yet she does not charge us more for her services! Quality care at an affordable price. Furthermore she takes time to explain what she sees on her exam. She recently diagnosed me with with a vision issue that is actually contributing to my tension headaches that I thought was due to dehydration and sleep deprivation. I know my eyes are in good hands when I go to her office. She also sells very stylish glasses. Some are on sale, some are brand names and come with that price. She does have discounts on contact sales. It is not hard to keep an appointment. read more

I had a great first visit seeing Dr. Yu Davis. From the time I walked in to the time I left. They were all friendly and efficient. I also love that they had a large selection of frames to chose from. I would recommend any friends or family to go here! read more

Find somewhere else. The facility is much less professional than it appears in pictures. The staff was disorganized and a little rude. All the frames are locked to the display rack for some reason, so you have to wait around for one of the employees to get off their phone to unlock it. Which seemed bizarre and unnecessary. In retrospect, though, the worst part was the last few minutes of my exam. After looking at the results from the optomap pictures the doctor expressed some concerned and said she was going to give me an additional test for free. After one of the other employees ran me through the automated test, she sort of just told me to go. I didn't get a chance to speak to the doctor again, who was in another exam, about my vision getting a little weird during that last test. So now I'm afraid my vision is getting worse due to an injury several years ago and I have no idea what to do about it. I ended up purchasing glasses from a different place because I didn't want to deal with the staff any longer than I had to. read more

I've been seeing Dr. Diane for several years. She's very thorough. I have complicated eye stuff and she spends the time needed to address my issues. I'd definitely recommend her. read more

Finally a local optician that can get Asian Fit frames! Asian fit frames have longer nose pieces for us folk that lack a bridge. These frames keep the lens from sitting on your cheeks & no more adjusting due to the glasses sliding down the face. You would think with all the folks in Austin & Texas that are bridge challenged there would be more opticians carrying Asian fit frames. Most of the online options only have Austin Powers type black plastic frames. Dr Yu-Davis has the catalogs showing other choices. Thanks! BTW, Vision Source Austin is open on Saturdays. read more

This place is awesome!! The people are great and the doctor treats you like a person!! The young man who helped me went above and beyond with helping me decide on glasses to fit my needs and budget!!! Even with my husband spending a good amount on his glasses we left with a smile on our faces because the people working there are SUPER FANTASTIC!!!! read more

I want to give a big shout out to the ladies of Vision Source in Manor,Tx Lisa, Meagan and Dani. Thank so much for working out all the pricing and service. It is was an awesome experience. read more

I was having frequent migraines, neck pain, and teeth grinding. I bought a new pillow, took medicine but nothing was helping. When I came in for my eye exam, Dr. Yu Davis recommended neurolens. I was a skeptic but tried them. Since wearing the neurolenses, my symptoms have gone away. I am glad that I invested in the neurolenses. read more

Dr. Yu-Davis from Vision Source did contact me and apologized and wanted to make it right and refunded my copay for my exam.

Diane and her staff are wonderful! I've been going to them exclusively for the past 3+ years and I've never had a bad experience. They're somehow always able to squeeze me in last minute and have helped me out of a few dicey situations (mainly involving my dog chewing on my glasses - lesson learned, use your case!). I'm also always impressed by the personal touch and how Diane remembers my name and brand preferences. Definitely the best value and experience of any optometrist I've been to in Austin. read more

Never before have I received such personalized care and attention to my vision needs. Dr. Davis and her staff have gone above and beyond to help me find the right contact lenses that will work for me. "Thank you" just doesn't seem to be enough words to express my gratitude. read more

Aside from the uncomfortable waiting room, I had a great experience purchasing glasses here recently for my family. We were due to relocate (moving out of state) before the glasses were to be in, but the doctor hustled and had them to us the day before we left! They refunded the shipping fee immediately and we had our brand new glasses in hand. Incredibly happy with how they turned out and would suggest using their services! read more

I've been going for about 6 years and I truly love this establishment. Dr. Davis definitely cares about her patients and so does her staff. I'm a Austin Native and relocated to Dallas, TX. Every chance I get to stop by in Austin she is one of the people on my list. Dr. Davis goes the extra mile to make sure her customers are happy and comfortable. I definitely do appreciate the business and their support. read more

I walked into a disorganized, hectic environment. The doctor saw me but did not greet me. As I tried on different contacts, I did not have someone with me asking how they felt or how I was doing. I was left confused as I would try on contacts and was left sitting, waiting for the doctor's attention, often waiting more than 5 minutes for any kind of instructions while the doctor moved around boxes and focused on other tasks instead of her patient. I also felt as though the doctor was a bit condescending when explaining the contacts to me. Lastly, when I asked for a copy of my prescription I was told it was not a final prescription so they couldn't give me a copy. I believe I should've been able to receive a copy of the prescription regardless so that I could better understand how my contacts worked. I was given a 15% discount on my contacts fitting fee after I told someone that I was dissatisfied with my experience. I was also given several boxes of trial contacts but am now confused as I don't have my prescription to refer to. They told me not to get my contacts confused but it's inevitable. The only reason I am giving this 2 stars is because the doctor seemed to know what she was talking about (although this should the minimal standard at any doctor's appointment). Overall, I had an extremely poor experience and will be going somewhere else for my next appointment. read more

I've been a client with Dr. Davis for about 3 years. She genuinely cares about her patients and takes the time to educate you about your eyes and eye health. Her staff was also very helpful, professional, and knowledgeable. Dr. Davis and Mimi (spelling?) were especially awesome. Definitely will be coming back for superior service. read more

I didn't have the best experience. One of the optometrist assistants made my visit uncomfortable. The first instance was when the Dr. was talking to another assistant and said assistant was next to me and I just so happened to yawn and had apologized. Then she said that is was okay, how we all yawn and that she knew "I was bored". Ok? It was just a yawn. Then, I was looking at a pair of glasses and asked her about them and she just starts laughing, says that they were kids glasses and kept laughing. Alright. Lastly, I told her how I wanted to find a style similar to my current one because I liked how they looked and she was like "I get it. You don't want to get out of your comfort zone". I felt so uncomfortable by then and really didn't want to stay any longer to find a frame. The Dr. herself was fantastic. However, I will be going somewhere else because of the assistant. read more