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    Bright Side Optical

    4.7 (37 reviews)
    Open 9:00 am - 6:00 pm

    By appointment only

    Services - Bright Side Optical

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    9 years ago

    Got what I needed, fast. Am going to go back to get one more pair.

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    9 years ago

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    12 years ago

    Quick, friendly, up to date technology, higher end brands of frames and knowledgable Dr.

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    Ask the Community - Bright Side Optical

    Review Highlights - Bright Side Optical

    I just moved here from California and Westlake Hills Vision Center is my new vision center!

    Mentioned in 7 reviews

    Read more highlights

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    Lakeline Vision Source

    3.8(16 reviews)
    8.6 mi

    I took my daughter to this clinic for an eye exam last month with Dr. Kodukula. After the exam,…read morethey pressured us to immediately sign a 2-year contract for their Treehouse myopia control program costing $3,400 ($1,700 per year). I asked for some time to think about it and declined to sign on the spot. Later, I called and asked them to email my daughter's prescription since I had already paid for the exam and lens fitting. The staff initially told me they would not provide the prescription unless we enrolled in their $3,400 program, which was very concerning. After insisting, they said they would send the glasses prescription the same day, but nothing was sent. When I called again on March 4, 2026, another employee told me to go to another provider. After the call was supposedly disconnected, I could still hear two employees from the contact lens department talking. They began mocking and insulting me, calling me "crazy" and making other rude remarks while laughing. One of them even said "Dr. K wants to get rid of her." This continued for several minutes until they realized I was still on the line and quickly ended the call saying OMG I think she's recording, This level of unprofessional and disrespectful behavior toward a patient is shocking, especially from a medical clinic. I do not recommend this place. In my experience, they seemed more focused on pushing expensive programs than treating patients with professionalism and respect.

    I've never dealt with such utter incompetence before. My previous Eye Doctor had retired and my…read morerecords were transferred there so I felt it was the safer option. That was a big mistake. Dr. Hammond didn't follow my previous Eye Doctor recommendations and decided to rock the boat and change my prescriptions. Needless to say my glasses are the wrong prescription. My contacts are the wrong prescription. They can't seem to order the right prescription. They order trials again, but they screwed that up too. I can't even tell you how much money and time I have wasted going back-and-forth to this office for such incompetence.

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    Gene Rogers Optical - post

    Gene Rogers Optical

    4.8(261 reviews)
    4.5 mi
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    Horrible customer service! I will NEVER step foot in this place again. EVER! That is how bad my…read moreexperience was! I was met by a Hispanic man whose attitude was extremely off-putting, enough to send me walking, which has never happened to me before. I was in professional sales for 30+ years, and I can't believe what retail sales have stooped to. I would fire him in a nanosecond. I went in there believing this was a good, family-owned establishment, with great reviews, only to be met with someone who really shouldn't be there - he had no interest in helping, did not smile one single time. He was cold, aloof, and rude. When I told him I was leaving and WHY I was leaving, he didn't blink an eye - he was completely fine with that. Unreal. Sickening actually. Don't waste your time or energy here. Save yourself some stress and a headache. Find another place, you'll be glad you did. PS. Read the "Negative Reviews" before you decide on this place. Something I did not do, but wish I had. There is a theme running through all of those reviews. I consider them 100% accurate based on my own experience.

    I have purchased three pairs of glasses from them and I am constantly stopped with question of…read morewhere I bought them. The selection is amazing and the service is the best. I have two repairs already and they were done perfectly and promptly. I live in New England most of the year but now only buy glasses at Gene Rogers.

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    Great Hills Eye Care - Our patients make us smile! Come see us for friendly, efficient eye care.

    Great Hills Eye Care

    4.7(146 reviews)
    5.5 mi

    I had my eye exam appointment yesterday --my first time visiting this clinic--and I can only say…read morethat I had a wonderful experience. I was treated with kindness all the time. The assistant and Dr. Raymond Carneglia explained everything regarding my results. I arrived 5 minutes late and left the clinic about 20 minutes later. Easy, fast and great.

    $268.00 for a contact lens exam…read more That is not a medical bill. That is a ransom note written in optometry ink. Two hundred and sixty-five dollars to look into my skull windows and tell me what shape of plastic disc belongs on my eyeballs. I did not walk into your office expecting a luxury spa treatment for my corneas. I expected a routine contact lens exam -- the same basic exercise I have had before, including through this same business, at roughly a quarter of the price. So when the bill came back at $268, I had the distinct feeling of being mugged in broad daylight by a phoropter. If this exam was going to cost $268, that number should have been made clear before the appointment began. Not whispered through paperwork. Not hidden in a fog of billing codes. Not revealed at the end like the final twist in a bad carnival scam. It should have been stated plainly, directly, and unmistakably: "Before we begin, this contact lens exam will cost $268." Had I heard that sentence, I would have stood up, thanked everyone for their time, and walked directly out the door in search of a business operating somewhere closer to reality. This charge is outrageous. It is excessive, poorly disclosed, and completely unacceptable. No reasonable person would expect a routine contact lens exam to cost $268 unless that price was made brutally clear in advance. I am asking you to review this charge and provide a fair adjustment or refund. And I want to be very clear about what happens if this is brushed off. I will not slink away quietly and absorb this nonsense like a beaten insurance animal. I will share an accurate account of this experience everywhere people look before choosing an eye care provider -- Google, Yelp, Facebook, LinkedIn, neighborhood groups, local forums, and any other digital town square where people still value being warned before they are financially body-slammed over an eye exam. Call it social media shaming if you want. I call it consumer hygiene. I will not lie. I will not exaggerate. I will not invent a single detail. I will simply tell people the truth: I was charged $268 for a contact lens exam, the price was not made clear enough before the appointment, my prior exam through the same business was roughly a quarter of that amount, and I would never have agreed to proceed had I known the cost. This is exactly the kind of customer experience that deserves sunlight, noise, and a long paper trail. Review the charge. Correct it. Explain how a contact lens exam became a $268 ambush.

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    Lone Star Eye - This place has 130 five star reviews out of 132? Pretty impressive. I guess I'm the 131st good review. Nintendo while you're waiting.

    Lone Star Eye

    4.7(201 reviews)
    6.7 mi
    $$

    Dr Packer was great and very thorough. The staff was engaging, kind and efficient. Loved the office…read moreand the frames they had available.

    I'm extremely disappointed in my experience at Lone Star Eye. The star is for the desk person Grant…read morewho has genuinely been trying to help me, but who keeps running into rigid policies and lack of customer care at the company. In short, there have been multiple errors over many months, and I am not seeing LSE own and correct these errors in a reasonable way. I see from other reviews that errors and money grabs are a common theme here. (1) We discussed a specific contact lens Rx in the office, and then the wrong contacts lenses were ordered. When I attempted to reorder, it took months and multiple calls to receive the correct lenses. (2) When I went to fill my glasses Rx, I realized it was the wrong Rx. I called them to correct it, and they said since 60 days had passed, I would need to come back in and pay another $75. I was never even handed a copy of the Rx at the appointment, otherwise I would have realized the error on the spot, and we could have fixed it. They attempted to fix it by putting a random "Add" on the glasses, but I don't use reading glasses. I have asked them to own and correct this error, but they have dug in their heels on charging me another $75. I can't get a new - and correct - Rx for that elsewhere. Thankfully I noticed the error, and then the second error with the Add, or I would have been out hundreds of dollars on glasses I couldn't use.

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    Bright Side Optical - optometrists - Updated June 2026

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