If you want stylish glasses AND amazing service and customer care then just go to Eyecare…read moreEssentials. I went to a dozen shops including all of the ones on So Congress and Eyecare Essentials had the best inventory. Sometimes you're not sure if a frame looks good on you... no prob. They'll be honest about why it is/isn't working for you! But their service is simply amazing. Dakota cares! They remember your name and order even when you walk through the door months later. They are handy with insurance and help you get the most you can from your plan. I can't recommend them enough.

Last year, I visited Dr. Bari after my previous eye doctor misdiagnosed me for some time. My eye…read moresurgeon recommended Eyecare Essentials to me. Making an appointment is easy, and they are open on Saturdays. The doctor is very approachable and treats patients in a relaxed manner. Additionally, their follow-up care is excellent. The front desk staff has remained consistent during the two years I have been visiting, and they are very friendly and helpful. There is plenty of parking in the Galleria area. Their frame prices are reasonable as well. Glad I found Eyecare Essentials and hope Dr. Bari practices for a while.

I found Bee Cave Vision Center doing a local search in Maps. I just needed a normal checkup because…read moreit had been more than a year. The female doctor was very nice and honest, which was especially refreshing. Apparently my vision isn't impaired enough to require glasses, but if I wanted them, then of course they could fill the prescription in their office. I think we would all agree that the gem of their office is the woman who assists with ordering glasses. She is so friendly and charming and clearly loves her job. It was such a delight working with her. I am happy with the fit and her recommendations based upon my face shape and size. I am happy to have found a good optometrist to make sure my vision is 20/20!

BEWARE! Eye exam single vision cost $545…read moreThis is the breakdown 92004 comprehensive exam $195 92015 Refraction $80 76514 $150 92092 $120 Pressured into getting all this done! No one said a word about how much this costs. The most expensive eye exam I have ever had in the 45 years I have been wearing glasses! This visit cost more then seeing my retina specialist who does a lot more testing then BCVC! You will get an equal exam by going to Lens Crafters at a fraction of the price

I really wanted to have a better experience here, but unfortunately, it turned into a long and…read morefrustrating process that never resulted in a proper outcome. I initially came in for an eye exam in August 2025 and had no issues getting my contact lens prescription, which I use daily. However, when my allergies flared up later in the year, I reached out to get my glasses prescription so I could switch over. That's where things started to go wrong. The prescription I received included a pupillary distance (PD) that was not actually measured--it appeared to be defaulted. At the time, I didn't know this, so I used the prescription to order glasses online. When they arrived, I couldn't see out of them at all. When I went back in, the PD issue was acknowledged as a likely cause, but I was also told the prescription itself was "accurate," which was confusing given the incorrect measurement. To their credit, they remade the lenses for two pairs of glasses, and I also purchased a third pair in-store using my insurance. Unfortunately, even with updated PD measurements, none of the glasses worked. My vision felt completely distorted--like looking through a funhouse mirror--and it was honestly not safe to drive. I returned multiple times for adjustments, including changes to the prescription, but nothing resolved the issue. I was repeatedly told to "give it time," even though the problem clearly wasn't minor adjustment discomfort. On top of that, communication and wait times became another issue. During one visit, I waited about 45 minutes without any update, only to find out staff was tied up and short-handed. That should have been communicated upfront. I will say that Kevin and Ashley were kind, empathetic, and genuinely tried to help throughout the process. I appreciate their efforts. However, the overall experience still fell short. What was most disappointing was the response when I called to ask what could be done about the money I had spent on lenses that still didn't work. I was told it might be best to "put a stop" to further adjustments since they had already paid out of pocket--despite the fact that these issues were not caused by me. That response felt dismissive and unprofessional given the situation. I ultimately sought a second opinion elsewhere and immediately experienced a higher level of care, attention to detail, and accuracy. I think the biggest takeaway is this: when it comes to vision, precision and thoroughness are critical. Measurements like PD should always be properly taken, and when something clearly isn't working, patients should feel supported--not dismissed.

Super easy to make appointments online, I do wish they have an automated text message reminder…read morethough because I honestly forgot about it. No big deal though, they didn't think much of it and you can reschedule on the phone/online. Clean and organized offices, relatively short wait time (less than 10 mins after check-in), and I feel like everyone who works there genuinely enjoys their job. It feels a bit of a manufacturing line - you get seen by an assistant first to go over a bunch of standard questions, a quick eye scan (there is one x-ray that costs an extra $39 which kind of is glossed over but optional). Then the optometrist comes in and reviews the x-ray and does the more thorough eye exam. As for the brands they carry in-store: Oliver Peoples, Ray-Ban, Maui Jim, Chanel, Tom Ford, Prada, Gucci, Paul Smith, Catch London, Oakley, Via Spiga, MaxMara, and their own line. Trying on a pair of frames with the numbers on file is also relatively quick, but I also felt like when they itemize the cost, it's all chicken scratch. They literally look up numbers in a binder, and then scribble out the lens cost, material, anti-scratch, anti-glare, transitional, etc on your print-out. In this day and age, I think a template on the computer screen shouldn't be too hard to look at together?

The staff is always friendly and helpful. Big selection of glasses! Chelsea Dinardo takes her time…read moreand answers all my questions.

Fantastic service. Never feel rushed. They really take their time with patients. Highly recommend…read more My whole family goes here.

Had an appt for 945am and at 10:25 I went to front desk and they said the doctor wasn't in yet-…read moremaybe stuck in traffic. Not communicating that there is a delay is not okay. My time is just as valuable as any others. The intake nurse also seemed very new and couldn't get the machines working. The whole expertise was a big miss.

The speed of the exam was a concern. You better be ready when she asks " is one or two better"…read more Before you know it you are asked "between 3 or 4". After the exam you were not shown what the results would look like. The whole exam was rushed

Needed a new optical dr. As our former optometrist was no longer accepting VSP insurance. Found…read moreLakeway Vision online that accepts VSP and read great patient reviews. Dr. Wild was very thorough, explained any issues! Office staff professional and friendly. Highly recommend!

Lakeway Vision is da bomb! From the front door and reception to Ellen the Optician, you will be…read moretreated wonderfully! Very competent and professional folks! I told them they reminded me of service as we used to have here in Austin! Extremely courteous and friendly. Did I mention very reasonably priced? As a Senior on a budget I was very grateful to get my glasses at a reasonable price! I heartily recommend them for all your optical needs! Exam, designer frames to repairs. Great local shop!

Visionworks offers easy online scheduling the wait time took longer than expected. I was in the…read morewaiting room for over 30 minutes from the time of my appointment. I guess they were quite busy that day, I'm not really sure I didn't see many people walk in or out. Regardless, the service was generally pretty good otherwise they seem pretty thorough and the exam and my context lens prescription turned out great. I'm now seeing 2020 in both eyes. The cost was fair and competitive with other places I've been to in the area previously the front desk staff for nice. The location is convenient.

The team at this Visionworks (Hill Country Galleria) is consistently kind, helpful, efficient and…read moreeffective, and has great communication. Their selection of glasses is also better than the other nearby places. They always go over and above what I expect to make things easier for us. Most recently, I had an issue with a coupon which made a big difference in our total cost, and the manager went over and above to help us find a solution and even called me just to confirm everything. They've got customers for life with our family!

Everything about this practice is great. Friendly and professional staff, highly competent, great…read moreframe options, and best of all, timely and responsive.

Everyone was very gracious and professional, the Dr was very patient and discussed all the good…read morenews about my eye health and gave me a clearly superior prescription for much improved vision. They have a very refined and varied frame collection and a real professional who walks you through all the pros and cons on frames to suit specifically your face and style.

I've gone to 2 Lens crafters one in L.A and the other in Scottsdale and I refused to do business…read morewith them because the associates were rude ! I said well I'll give LC one more chance before I go to another optical place because I like Lc but I can't do rude ppl. Then I met Ms Ladonna and she is so sweet and so patient at the bee cave location in Austin ( I travel a lot so I'm always in different cities) Ms Ladonna thank you for treating me and my daughter with respect and dignity Thank you for helping me maximize my insurance and getting the best bang for my buck I appreciate you and Lens Crafter needs to know you are a !!

Beware of this place, and always be certain to check yor invoice. I bought prescription sunglasses…read moreand eyeglasses at this place and discovered, after I got home, that I had been charged $35 for an eyewear protection plan on both sets of glasses. The problem here is that nobody asked me if I wanted it, or even told me I was being charged for it. I didn't even have a pamphlet explaing what it is. Also, this was charged to my flexible spending account debit card. This is not an eligible expense, so I now have to call my plan administrator so that I do not get a %100 penalty for the erroneous charge. So, like I said, be careful and check everything on your receipt befor you leave.