These people are amazing. I came in with acanthamoeba keratitis, unbeknownst to me. For those of…read moreyou unfamiliar with it (it's rare), it's excruciatingly painful & can result in cornea transplant or worse. Dr. Broyles immediately diagnosed me & started an intense hourly eye drop regimen. Unfortunately, most people don't get so lucky. It was a tough road, but I can honestly thank her for saving my eye. I'm in a FB group for AK & the majority of those who share, experience physicians that wait much too long to commit to the diagnosis & end up losing their eyesight. Her staff is also wonderful. Very kind & knowledgeable. Lexi & Madison are fantastic & remember me every time I have to come in. I really can't thank these people enough.

My father has been a patient of Dr. Cottle off and on for five years. Five years ago he had…read morecataract surgery on both eyes. Everything went well and smoothly with the actual surgery. This year he has some scaring from the cataract surgery a common side effect. Again the treatment of a laser has gone well. I have no complaints on Dr. Cottle and her skills as an eye surgeon. Five stars! Now the cons. Her appointment times are terrible. It doesn't matter why you are there. You will be there for 1.5 hours or longer. Second, issue is billing. Five years ago we had some major issues with our billing. My father is a Medicare with a supplement patient, a common standard for the elderly. It seemed to highly confused the office staff. I am not sure about this round of work. We haven't gotten bills yet. Also do note Dr. Cottle has move her office from Bee Caves Road to HWY 620. The new office is in the new medical buildings off 71/620.

Lake Travis eye and laser Center offers convenient and thorough eye exams. It was a little…read moredifficult to book the appointment. I wish they had more accessible online scheduling available. Other than that, the visit went well. The office is clean, and the technology seems up-to-date.

Taking care of an elderly client, parking can be difficult at times, going up hill. Front entrance…read moredoor is super heavy and difficult for my 92 year old client, if I was not with her. We have been coming here for years, and same reception gal. Greeting is very dry, and robotic. Today we were asked to show insurance card, and fill out paperwork. Definitely need more room to fill out your name, phone and address. When my client was called I was told to not come in. I advised the gal I am her caregiver, and help her walking, since she does not use a cane or walker. She just looked at me like I had said something in a different language. I have ALWAYS gone in with my 92 year old client. I asked the gal to please come hold my clients hand since she was not allowing me in for her eye exams. Even as we are checking out, the gal at check out has no courtesy, or warmth another gal that is not professional at her job. Except for the doctor. He has excellent customer service skills. This review is being written in anticipation of bettering the office team, and the way they deal with the elderly.

Dr. Calderon and Carmen were a true blessing! Carmen was diligent in obtaining insurance approval…read moreand Dr. Calderon was extremely thorough in explaining the procedure as well as other complications that were on the horizon. We cannot thank them enough for their kindness. We are so glad that Dr. Calderon will be performing all future treatments--we are in great hands!

We are so excited that Austin Retina has a location in Lakeway. It is so convenient for my mother…read moreand I to travel to and we no longer have to fight downtown traffic. Dr. Robert Wong is an excellent retina specialist and helped save my mother's eyesight and has kept her macular degeneration from progressing. He truly enjoys what he does and cares about his patients with excellent patient interaction.

If you want stylish glasses AND amazing service and customer care then just go to Eyecare…read moreEssentials. I went to a dozen shops including all of the ones on So Congress and Eyecare Essentials had the best inventory. Sometimes you're not sure if a frame looks good on you... no prob. They'll be honest about why it is/isn't working for you! But their service is simply amazing. Dakota cares! They remember your name and order even when you walk through the door months later. They are handy with insurance and help you get the most you can from your plan. I can't recommend them enough.

Last year, I visited Dr. Bari after my previous eye doctor misdiagnosed me for some time. My eye…read moresurgeon recommended Eyecare Essentials to me. Making an appointment is easy, and they are open on Saturdays. The doctor is very approachable and treats patients in a relaxed manner. Additionally, their follow-up care is excellent. The front desk staff has remained consistent during the two years I have been visiting, and they are very friendly and helpful. There is plenty of parking in the Galleria area. Their frame prices are reasonable as well. Glad I found Eyecare Essentials and hope Dr. Bari practices for a while.

I found Bee Cave Vision Center doing a local search in Maps. I just needed a normal checkup because…read moreit had been more than a year. The female doctor was very nice and honest, which was especially refreshing. Apparently my vision isn't impaired enough to require glasses, but if I wanted them, then of course they could fill the prescription in their office. I think we would all agree that the gem of their office is the woman who assists with ordering glasses. She is so friendly and charming and clearly loves her job. It was such a delight working with her. I am happy with the fit and her recommendations based upon my face shape and size. I am happy to have found a good optometrist to make sure my vision is 20/20!

BEWARE! Eye exam single vision cost $545…read moreThis is the breakdown 92004 comprehensive exam $195 92015 Refraction $80 76514 $150 92092 $120 Pressured into getting all this done! No one said a word about how much this costs. The most expensive eye exam I have ever had in the 45 years I have been wearing glasses! This visit cost more then seeing my retina specialist who does a lot more testing then BCVC! You will get an equal exam by going to Lens Crafters at a fraction of the price

Awesome doctor and very nice and spends time explaining everything he is doing! Great location and…read morea beautiful office! Carmen the office manager and assistant is Awesome and was so nice with all the paperwork I needed. Thank You so much for a wonderful experience! Highly recommend this office and Dr. Calderon:)

Dr. Calderon and staff are extremely professional and kind. They took the time to explain…read moreeverything from billing to the procedures. Dr. Calderon is very knowledgeable and thorough. Carmen at the front desk was extremely patient and caring. I would highly recomendable this office if you need a Retina Specialist.

Needed a new optical dr. As our former optometrist was no longer accepting VSP insurance. Found…read moreLakeway Vision online that accepts VSP and read great patient reviews. Dr. Wild was very thorough, explained any issues! Office staff professional and friendly. Highly recommend!

Lakeway Vision is da bomb! From the front door and reception to Ellen the Optician, you will be…read moretreated wonderfully! Very competent and professional folks! I told them they reminded me of service as we used to have here in Austin! Extremely courteous and friendly. Did I mention very reasonably priced? As a Senior on a budget I was very grateful to get my glasses at a reasonable price! I heartily recommend them for all your optical needs! Exam, designer frames to repairs. Great local shop!

The staff is always friendly and helpful. Big selection of glasses! Chelsea Dinardo takes her time…read moreand answers all my questions.

Fantastic service. Never feel rushed. They really take their time with patients. Highly recommend…read more My whole family goes here.

I really wanted to have a better experience here, but unfortunately, it turned into a long and…read morefrustrating process that never resulted in a proper outcome. I initially came in for an eye exam in August 2025 and had no issues getting my contact lens prescription, which I use daily. However, when my allergies flared up later in the year, I reached out to get my glasses prescription so I could switch over. That's where things started to go wrong. The prescription I received included a pupillary distance (PD) that was not actually measured--it appeared to be defaulted. At the time, I didn't know this, so I used the prescription to order glasses online. When they arrived, I couldn't see out of them at all. When I went back in, the PD issue was acknowledged as a likely cause, but I was also told the prescription itself was "accurate," which was confusing given the incorrect measurement. To their credit, they remade the lenses for two pairs of glasses, and I also purchased a third pair in-store using my insurance. Unfortunately, even with updated PD measurements, none of the glasses worked. My vision felt completely distorted--like looking through a funhouse mirror--and it was honestly not safe to drive. I returned multiple times for adjustments, including changes to the prescription, but nothing resolved the issue. I was repeatedly told to "give it time," even though the problem clearly wasn't minor adjustment discomfort. On top of that, communication and wait times became another issue. During one visit, I waited about 45 minutes without any update, only to find out staff was tied up and short-handed. That should have been communicated upfront. I will say that Kevin and Ashley were kind, empathetic, and genuinely tried to help throughout the process. I appreciate their efforts. However, the overall experience still fell short. What was most disappointing was the response when I called to ask what could be done about the money I had spent on lenses that still didn't work. I was told it might be best to "put a stop" to further adjustments since they had already paid out of pocket--despite the fact that these issues were not caused by me. That response felt dismissive and unprofessional given the situation. I ultimately sought a second opinion elsewhere and immediately experienced a higher level of care, attention to detail, and accuracy. I think the biggest takeaway is this: when it comes to vision, precision and thoroughness are critical. Measurements like PD should always be properly taken, and when something clearly isn't working, patients should feel supported--not dismissed.

Super easy to make appointments online, I do wish they have an automated text message reminder…read morethough because I honestly forgot about it. No big deal though, they didn't think much of it and you can reschedule on the phone/online. Clean and organized offices, relatively short wait time (less than 10 mins after check-in), and I feel like everyone who works there genuinely enjoys their job. It feels a bit of a manufacturing line - you get seen by an assistant first to go over a bunch of standard questions, a quick eye scan (there is one x-ray that costs an extra $39 which kind of is glossed over but optional). Then the optometrist comes in and reviews the x-ray and does the more thorough eye exam. As for the brands they carry in-store: Oliver Peoples, Ray-Ban, Maui Jim, Chanel, Tom Ford, Prada, Gucci, Paul Smith, Catch London, Oakley, Via Spiga, MaxMara, and their own line. Trying on a pair of frames with the numbers on file is also relatively quick, but I also felt like when they itemize the cost, it's all chicken scratch. They literally look up numbers in a binder, and then scribble out the lens cost, material, anti-scratch, anti-glare, transitional, etc on your print-out. In this day and age, I think a template on the computer screen shouldn't be too hard to look at together?

I've gone to 2 Lens crafters one in L.A and the other in Scottsdale and I refused to do business…read morewith them because the associates were rude ! I said well I'll give LC one more chance before I go to another optical place because I like Lc but I can't do rude ppl. Then I met Ms Ladonna and she is so sweet and so patient at the bee cave location in Austin ( I travel a lot so I'm always in different cities) Ms Ladonna thank you for treating me and my daughter with respect and dignity Thank you for helping me maximize my insurance and getting the best bang for my buck I appreciate you and Lens Crafter needs to know you are a !!

Beware of this place, and always be certain to check yor invoice. I bought prescription sunglasses…read moreand eyeglasses at this place and discovered, after I got home, that I had been charged $35 for an eyewear protection plan on both sets of glasses. The problem here is that nobody asked me if I wanted it, or even told me I was being charged for it. I didn't even have a pamphlet explaing what it is. Also, this was charged to my flexible spending account debit card. This is not an eligible expense, so I now have to call my plan administrator so that I do not get a %100 penalty for the erroneous charge. So, like I said, be careful and check everything on your receipt befor you leave.