Dr Packer was great and very thorough. The staff was engaging, kind and efficient. Loved the office…read moreand the frames they had available.

I'm extremely disappointed in my experience at Lone Star Eye. The star is for the desk person Grant…read morewho has genuinely been trying to help me, but who keeps running into rigid policies and lack of customer care at the company. In short, there have been multiple errors over many months, and I am not seeing LSE own and correct these errors in a reasonable way. I see from other reviews that errors and money grabs are a common theme here. (1) We discussed a specific contact lens Rx in the office, and then the wrong contacts lenses were ordered. When I attempted to reorder, it took months and multiple calls to receive the correct lenses. (2) When I went to fill my glasses Rx, I realized it was the wrong Rx. I called them to correct it, and they said since 60 days had passed, I would need to come back in and pay another $75. I was never even handed a copy of the Rx at the appointment, otherwise I would have realized the error on the spot, and we could have fixed it. They attempted to fix it by putting a random "Add" on the glasses, but I don't use reading glasses. I have asked them to own and correct this error, but they have dug in their heels on charging me another $75. I can't get a new - and correct - Rx for that elsewhere. Thankfully I noticed the error, and then the second error with the Add, or I would have been out hundreds of dollars on glasses I couldn't use.

We have had a great experience here. The staff are all friendly and professional. They explain what…read moreis covered with insurance and easily explain options. We did not have to wait long for our appointment and it all went smoothly. The doctor is professional and explains everything thoroughly. Even better is you can take your prescription next door for contacts and glasses! I would recommend this practice for your eye care needs.

Outstanding experience. The doctor took a great deal of time explaining details in a way that made…read moreit easy to understand the complexities of the eye. Also, medications, vitamins, future exams were thoroughly covered. Highly recommend.

I can't say enough good things about Innovative Eye Care. After struggling with eye issues like GPC…read moreand a contact allergy, I finally found relief thanks to Dr. Liranzo. I had been a loyal Dr. McQueen fan for years, but Dr. Liranzo has truly been a blessing--he helped get my inflammation under control for weeks on end and worked with me to find the best contact lens options to fit my lifestyle. While my vision isn't 100%, I'm finally able to live normally again, and if you've dealt with eye issues, you know how life-changing that is. Dr. Collins is also fantastic--so kind, knowledgeable, and supportive. And Camille (I hope I'm spelling it right) is an absolute gem! She's incredibly patient and helpful with everything from insurance to picking out glasses. Her customer service is top-notch. IC is very lucky to have her. Thank you all so much for getting me through such a difficult time!

As the other 1 Star review their front of house staff are rude. Plus they nickel and dime you out…read morethe wazooo! I have eye insurance and they want 75 copay . A copay for each part of the exam. No care in health care! Want be back! Find a more friendly place!

A whim well worth it! For too long had my favorite pair of shades been rendered useless (missing…read moreframe screw)--until today. I couldn't have been inside more than 5 minutes before the spectacle-whisperer reemerged with the glasses fully intact. The best part? I wasn't charged a single penny! Made my friggin day! Thank you Eyecare Specialities

I am the most difficult patient an optometrist has ever seen. At 80 years of age, I have limited…read morefocal range and wear 5 pair of glasses with different distances. After 5 failed attempts with various optometrists, Dr Stephanie Colorado takes on the challenge. With her first attempt she gets everything perfect. I discover maximum use of my limited focal range. Dr Colorado has me totally figured out and provides me with better than 20-20 vision. If you seek all you can see then this is the place to go.

We have been going to 512 Eye for over 14 years. The doctor is very attentive. She never rushes an…read moreexam. Our entire extended family go there as well. Great doctor, great staff.

I don't have any pictures but it was my first time here and I chose it from my VSP approved offices…read moreand cross referenced them against Yelp reviews. Shout out to Ryan who got me in same day and collected all my info via text which was hella clutch since I was at work. I was experiencing some eye pressure and was due for an eye exam. Everyone was sooo nice and accommodating and considerate. I took several tests plus some extras to be super sure I was is good eye health. Dr. Sara Langer really explained and gave examples of potential eye stressors as well as next steps to pursue since my tests came back without any problems. Very thorough, like the whole staff. Highly recommend this office.

I am a new patient to Austin Eyecare ! Dr. Desai and her staff which I have to mention…read moreLuis,Dyamante,Cynthia and Michael are very welcoming and happy to assist you with any questions. Dr. Desai told me I had to get cataract surgery. She explained everything I needed to prepare myself for this. She recommended a great surgeon. I am very blessed to have met and become a faithful patient here at Austin Eyecare. I highly recommend everyone to go here, they care about your eyecare. Truly amazing people. Tracey Stump

Didnt even make it in the door. I'm extremely disappointed with the service I received from the…read morefront desk at Austin Eyecare. The staff member was dismissive, unprofessional, and lacked basic courtesy. This experience has left a sour taste, and I hope the management takes necessary steps to improve their customer service.

Awesome experience. I love the new location - super convenien. Dr Vo is very thorough and always…read moregets my prescription right!

This has been the worst optometry experience I have ever had. I made an eye appointment in May and…read morewas charged for getting my eyes examined for both contacts and glasses (when I didn't even get glasses). I also ordered contacts in May and was told they would take about 14 days. After that appointment I never heard back from anyone. I had to call multiple times just to get them to give me trials while I keep waiting for my contacts. I finally was able to get them to give me a different brand by July in just my left eye but they still have not gotten back to me about my right eye and we are now almost in September. They are very nice people, but the service is very unprofessional and I have never waited so long for contacts. I have also never been charged so much. I would absolutely NOT recommend this place, I think you can get much faster and better service without being charged so much.

Called Freedom Eye Care last minute to help me with my glasses and they got me in immediately!…read moreStaff were all super supportive and helpful + extremely knowledgeable! 10/10 location. Highly recommend :)

I discovered this place recently as it's close to me. Getting an eye exam after 2 years and no…read morecomplaints here. The wait was a bit long as I think they overbooked appointments. But the techs were all really nice and efficient. They had the latest equipment. Dr Azadi was brief but friendly. I went in for a standard eye exam so had no reason to test the depth of their knowledge or problem-solving skills.

From check in with Chrissy , Eden and Casee to a great eye exam by Dr Vo to ordering our new fancy…read moreeye glasses and having Uni with us it was a 100% great experience. We're so Blessed to have Dr Vo in our lives. Thank you isn't enough. But Thank You

5 star appointment at my new eye doctor! I only wear glasses when I drive at night and when I'm on…read morethe computer, but I could tell it was getting harder to see. I was overdue for an eye doctor visit. I found Look + See by searching through my insurance and browsing the yelp reviews. This location is super convenient to me too. I scheduled my appointment online and filled out my paperwork in advance. The store is appointment only, so you ring the bell to enter. The showroom of glasses is a much bigger variety than I've seen other places. They have so many cool, unique, and artistic handmade frames. I loved browsing the glasses and sunglasses. These are one of a kind glasses you will not find anywhere else. The appointment was extremely thorough. I have never had virtual reality goggles on at an eye doctor! They definitely have the newest technology. I also had to pay for an image of my eyeball, which I was happy to do since I was interested. The doctor explained they can see things like high blood pressure based on the veins behind your eyeballs. My eyes were good to go! I got my updated prescription and paid for that eye photograph that wasn't covered by insurance. I decided to get my updated frames online so they'd be covered by my vision stipend toward frames since the ones in the store were all so much more. I would definitely get cool glasses here if I wore them all the time, but since they are mostly used when I am just by myself on the computer or driving, I decided to pass this time. Super easy and no added fees. Great customer service and friendly doctor. I plan on going back for my yearly check ups!

Wish the frame costs were a bit more affordable, especially now that I'm at the age where I'll…read morestart needing reading and distance in the same pair of glasses & the lenses ALONE are SEVERAL HUNDRED DOLLARS! But I've been coming here for close to 2 decades now & they continue to accept EyeMed insurance and have consistently had good docs doing eye exams. The front desk gals are always nice as well. I'll keep coming here for my eye care, but Costco makes the actuals specs more cost-effective in most cases!

Doctor Chu was great. The eye exams were easy and fast. The service afterwards for the frames was…read moreterrible. I asked for help picking out frames since this was my first time getting glasses. The consultant told me to pick out a pair. I told her that is why I ask for help, I don't know what frames look good with my features. She picked out the exact same pair as she was wearing. That was a lazy effort. Then, with my insurance the frames were OVERLY PRICED at several hundred dollars. Due to the poor customer service, I will never be back and informing my friends as well. It is a shame since Dr. Chu was great.