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    Jansen Optical - Austin, TX

    3.9 (79 reviews)
    Open 9:00 am - 5:30 pm

    By appointment only

    Services - Jansen Optical - Austin, TX

    Eye exams

    Eye testing and diagnosis

    Eyewear fitting

    2 More Services

    Laser vision correction

    Retinal imaging

    Jansen Optical - Austin, TX Photos

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    2 years ago

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    John K.

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    1 year ago

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    1 year ago

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    John K.

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    1 year ago

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    John K.

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    4 years ago

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    3 years ago

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    John K.

    Helpful 2
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    2 years ago

    Dr Poppenhausen was terrific! Showed and explained retinal images. No optometrist had done that before.

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    John K.

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    3 years ago

    Been going to them for years and they are always so nice. They take their time to explain everything and answer any questions you have.

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    John K.

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    2 years ago

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    John K.

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    2 years ago

    This place is amazing, they treat you with respect, a very friendly and welcoming environment. recommend

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    John K.

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    4 years ago

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    John K.

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    5 years ago

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    John K.

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    9 years ago

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    4 years ago

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    5 years ago

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    John K.

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    6 years ago

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    6 years ago

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    4 years ago

    Worst customer service. The receptionist wouldn't smile, stern look and all. Why work in this field like you're been forced to

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    John K.

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    6 years ago

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    5 years ago

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    4 years ago

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    4 years ago

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    4 years ago

    Great office excellent and caring staff and top notch Doctors. I recommend them for all your eye care needs.

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    7 years ago

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    7 years ago

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    13 years ago

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    15 years ago

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    8 years ago

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    4 years ago

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    16 years ago

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    17 years ago

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    14 years ago

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    7 years ago

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    5 years ago

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    7 years ago

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    8 years ago

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    10 years ago

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    4 years ago

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    8 years ago

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    6 years ago

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    Page 1 of 2

    Ask the Community - Jansen Optical - Austin, TX

    Review Highlights - Jansen Optical - Austin, TX

    We had a slight problem and Tracie's customer service had me purchasing yet another pair of glasses!

    Mentioned in 10 reviews

    Read more highlights

    Lone Star Eye - This place has 130 five star reviews out of 132? Pretty impressive. I guess I'm the 131st good review. Nintendo while you're waiting.

    Lone Star Eye

    (202 reviews)

    $$

    Dr Packer was great and very thorough. The staff was engaging, kind and efficient. Loved the office…read moreand the frames they had available.

    I'm extremely disappointed in my experience at Lone Star Eye. The star is for the desk person Grant…read morewho has genuinely been trying to help me, but who keeps running into rigid policies and lack of customer care at the company. In short, there have been multiple errors over many months, and I am not seeing LSE own and correct these errors in a reasonable way. I see from other reviews that errors and money grabs are a common theme here. (1) We discussed a specific contact lens Rx in the office, and then the wrong contacts lenses were ordered. When I attempted to reorder, it took months and multiple calls to receive the correct lenses. (2) When I went to fill my glasses Rx, I realized it was the wrong Rx. I called them to correct it, and they said since 60 days had passed, I would need to come back in and pay another $75. I was never even handed a copy of the Rx at the appointment, otherwise I would have realized the error on the spot, and we could have fixed it. They attempted to fix it by putting a random "Add" on the glasses, but I don't use reading glasses. I have asked them to own and correct this error, but they have dug in their heels on charging me another $75. I can't get a new - and correct - Rx for that elsewhere. Thankfully I noticed the error, and then the second error with the Add, or I would have been out hundreds of dollars on glasses I couldn't use.

    Oak Hill Eye Care - Dr. Tybor

    Oak Hill Eye Care

    (113 reviews)

    $$

    Dr. Li and the staff are beyond awesome in terms of care, professionalism, and compassion. They go…read morefar out of the way to ensure you get the best vision and comfort for your eye care needs. As a 25-year keratonus patient, my challenges through cornea transplants and cataract surgery have been daunting. I am without a doubt a "difficult" patient to say the least. Their perseverance in fitting me with scleral lenses have paid off in life changing results. Being able to see clearly with 20/20 vision in both eyes is truly miraculous. Whatever your vision needs may be, this is the group to trust!

    I had been a patient of another eye clinic in Austin for over twenty years. However I was looking…read moreto change to a new provider. I kept putting it off. When my regular provider would not even pick up the phone when I had an emergency Oak Hill Eye Care stepped up to the plate and gave me an appointment. From the scheduling to walking in and checking in, to the exam and the consult with the doctor, they delivered above and beyond. I was in quite a distress over what was happening to my eye and honestly kind of mopey and depressed. They brought calm and wellness back to my life. The treatment plan worked. The freak situation I was experiencing was under control in less than 24 hours. They saw me two more times to check on my progress. And all three visits were great. This is a clean, organized, modern clinic with good doctors and staff with smiling faces clearly thee to make people's lives better. I think o can confidently say they got themselves a new patient! I will be going back! Thank you!

    LasikPlus - Front desk

    LasikPlus

    (214 reviews)

    Market District, Downtown

    I've been wanting Lasik after only 4 years of being in contacts/glasses, but I was always hesitant…read morebecause of the procedure itself, and the cost. I was fortunate enough to see a great deal LasikPlus was offering in my Cigna dashboard, and things progressed very quickly from there! Had a free 15 min video consult, that led to an in person consult where everybody was so helpful and comforting. It was about 1.5-2hrs of eye exams before concluding with booking an appointment. I was not expecting to move this quickly, but the staff and online presence, made me feel comfortable...and excited. From there, Dr Brewer took about 5 minutes to successfully complete the procedure, and sent me home with plenty of recovery guidance and meds. Not only that, he called me a couple of days before to answer some questions I had over a 25 minute call! He made me feel comfortable right away, and throughout the process. My eyes felt better the next day, and now I'm a month in with constant improvements. Thank you all, highly recommended! Affordable, and top quality service.

    This review is over due by two years…read more... I was recommended by Dr Brewer by a close friend that had gotten lasik with Dr Brewer in San Antonio office. I was so nervous about getting lasik but I am so glad I did because it's the best investment in my self I had ever done. Plus the lifetime warranty was what seal the deal. The fact that your vision may change again at a certain age and getting a lasik touch up is covered was reassuring it was money well spent. Honestly I wish I have gotten this procedure done over two decades and half ago because it would have saved me so much money on all the glasses I got each year. The total cost of lasik was less than the total value of glasses and eye care I spent. I wouldn't have struggle with embarrassing infamous foggy ‍ glasses when I am over heating or temp changes. Plus even with glasses I felt I could never really see clearly since I have astigmatism in both eyes. I was really surprised to hear through lasik I was able to get that corrected too. The whole process from beginning to end was easy and the best thing I ever decided to do. I can see the immediate results after the procedure is done. In my personal experience which my friend didn't seem to have the same experience....After the procedure when the numbing solution wears off and when you get home, your eyes burns like hell but follow the instructions given and go to bed right after and you will be fine. The next morning 20/20 vision. It's like magic ! It's unbelievable shocking how clearer I can see everything. The procedure was super fast like less than 5 mins total. I was shock how fast it went. Dr Brewer is the absolute best! Do I recommend Dr Ryan Brewer? 100000% recommend Dr Brewer! If you qualify for lasik, do it! Note before the procedure you will need to go get a consultation and screening to see if you qualify. For example, if you have super dry eyes then you will get declined. Luckily I thought I had dry eyes but it wasn't to the point where I didn't qualify. After the procedure for a few months I did see glares on vehicle windshields when wearing sunglasses but with consistently apply eye drops my eyes heal and I don't see that any more. I highly recommend Dr Ryan Brewer!

    Austin Eye - Our 2700 Bee Cave Road, Austin, TX 78746 (Westlake) office and ambulatory surgical center

    Austin Eye

    (185 reviews)

    I've been a patient of Dr. Shannon Wong for a long time. He did my LASIK in October 2000, over 25…read moreyears ago, and premium lens replacement (due to cataracts) much more recently. And unless my memory is failing, his father (Dr. Mitchel Wong) treated my mother's cataracts in the 1980s. I have always been impressed by the state-of-the-art skills and equipment Austin Eye maintains. I'm also impressed that the Wongs have chosen to share their expertise by endowing an eye institute at the University of Texas at Austin. My most recent personal experience with Austin Eye was surgery for lens replacement. While some have derided the facility on Bee Caves Rd as factory-like, I would counter that with the fact that consistent good practices yield consistently good results. I felt well cared for throughout the process, and the results (my excellent recovery and visual acuity) speak for themselves. In the event there had been any problems, I was given Dr. Wong's direct cell number and email. The Austin Eye facility is beautiful, modern, and well-maintained. The same may be said of the older location along Jollyville Rd. I highly recommend Austin Eye for their expertise, state-of-the-art equipment set, and very positive and helpful office staff.

    My expectations were exceeded in every way during all interactions, and the outcome is making a…read moresignificant difference in my life. I recommend highly this dedicated, professional, informative and cheerful group of individuals, starting with Hayden, the happy person who set my journey on a joyful course. He provided extensive information while answering every question. Dr. John Odette and the supportive post-op optometrists were exceptional, along with the entire staff who provided a definite feeling of security and peace of mind. Post-op eye drops were sent home with me which saved a trip to the pharmacy, giving caregivers a break. Please don't hesitate to see for yourself just how perfect and pleasant Austin Eye is. (My surgery was bilateral cataract removal with lens replacement, for the record.)

    Jansen Optical - Austin, TX - optometrists - Updated May 2026

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