UPDATE: They hired new personnel who are kind and respectful. They are also very knowledgable about their products and communicative with the clients. I was seen by Dr. Zhu, who was helpful, attentive, and transparent. I would highly recommend this place. Thank you! read more

Really sweet staff but it's super slow. Don't do in you are in a hurry. My appointment was meant to be at 9.15 then I didn't get seen until 9:45 despite no one being in there. The place is lovely and clean and the staff are lovely and helpful read more

my family and I had a great experience with this location. Doctor Zhu, was fantastic to work with and helped me dial in my prescription. My daughter really liked her, and my son also loves his glasses. Very happy overall. read more

I've been coming to Resolution Eye Care for almost 2 years now, and I've had a great experience with their services. From the friendly front office staff, Lorraine and Trinity- to the awesome, knowledgeable optometrist Dr. Matsumoto, I was very pleased with my experience. Dr. Matsumoto was super friendly and knowledgeable about my eyes and the contact lenses. He was able to see an infection in one of my eyes and provided me with the proper care and treatment to remove the infection as well as further advice and information on wearing contact lenses. Give this place a try, you won't be disappointed. read more

I've been coming to Resolution for about two or so years now and they've been nothing short of amazing! I'm always seen on time, am thoroughly explained the process while they are treating me, and really appreciate them always recommending eye care (without being pushy to purchase). Everyone from the doctors to the front desk staff is friendly, attentive, and knowledgeable. Thanks again for taking such good care of me! read more

Definitely recommend this business beautiful eyewear, great customer service and it's in the Crestview Shopping Center where you can check out all the cool eats and treats ... located near Diaso read more

Resolution Eyecare - Business storefront - Optometrists Near Me - Austin, Texas

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This is my eye doctor's office and I recommend this place to someone looking for an annual eye exam. The place is great as far as booking an appointment. They send you a link which is super convenient to setting everything up before you get there. They sent me text reminders and were super flexible with my changing schedule. The place is clean and there are so many brands to choose from for lenses. They take Eye med insurance. read more

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Very clean, and professional atmosphere. The regular exam took about an hour and was about $100 out of pocket. So, great pricing on the exams and the frames if you need to pay outside insurance. They use best practices with patients; the waiting area and rooms were exceptionally clean! - short wait time - plenty of parking - NO PRESSURE FOR UPSELLS (I always appreciate this - they presented options and just said to come back when I'm read to decide ) - may be slightly difficult to find but easy the second time - accommodating staff and doctors read more

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This was my first experience dealing with an optometrist and purchasing glasses and I would say it was so so. The space was nice and the people were definitely friendly. Dr. Justine explained everything very well which was helpful for someone who is new to glasses. My main issue is just how long the whole appointment took. I was there for over 90 minutes. I quickly got into a room and did the pre-exam, but I had no idea that I was going to sit in the waiting room for a really long time after that. I didn't actually see the doctor until an hour in. I'm hoping this was just a rare Saturday occurrence and an appointment usually doesn't go from 11 to 12:30. I also had to follow up to see if my glasses actually came in. They said it would take a couple weeks, and when I hadn't heard from them at the two week mark, I called to find out that they were indeed ready. I feel like if they could just make a couple tweaks to the process then this would be a five-star place. read more

Resolution Eyecare - Optometrists Near Me - Austin, Texas

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November 17th 2022, still require a mask. Exams aren't done by doctors. They use an automated machine, prone to failure without instruction. Waiting room has no place for coats. Cost of an exam is $95 dollars. A bit more than other locations, but a convenient location for me. Unfortunately, they treat their patients like animals. I left before completing the appointment. read more

I love this chic place. The customer service has always been top-notch; from the front desk to the optometrists. They accept VSP insurance and do a thorough job of letting you know what your insurance will and will not cover. They have unique frame designs and contact lens options. I scheduled my annual eye appointment during the pandemic and called prior to going to see what kind of precautions they were taking. They advised: mask required, they schedule one patient at a time (each an hour apart), temperature checks upon arrival, frequent sanitation, all staff members wear masks, optometrists wear masks and face shields. When I went to my appointment, I was relieved to see all of these precautions and parameters being met. I also scheduled an annual appointment for my daughter. I highly recommend this location for anyone in need of a good optometrist (mine is Justine Hung, OD) and vision center! read more

I did not have a good experience here they over charge even with insurance and yes it's in network save yourself a headache I didn't argue just paid and then later realized wow those amounts are crazy. I would recommend go online and do a virtual eye exam for free most of the time and just pay for the contacts at 1800contacts or glasses at zenni that's what I'm gonna do next year. But they are friendly but do take long. read more

This review is for Orion in Resolution Eyecare. I just got my pair of glasses with complicate configurations (distance + reading + UV protection), which works wonderfully now, only after many extra steps Orion has taken for me. His patience and professionalism have impressed me, and he deserves the best rating in this industry! read more

I was impressed by the friendly and careful eye exam I got at Resolution Eyecare from Dr. Justine Hung. I'm a new patient and only wear glasses when working all day at my computer because I've gotten far-sighted as I've gotten older. There was no pressure for buying frames, and the service was top notch. read more

New trendy eyewear store ran by 2 siblings in the ranch 99 complex! Comprehensive exam and friendly staff! Many appointment times are open and walk in friendly! This would definitely be my regular office if I lived in Austin! read more

Resolution Eyecare - Neat glasses cleaning cloth! Free with yelp check in! - Optometrists Near Me - Austin, Texas

My whole experience was great. The staff member who answered the phone ran both my medical and vision benefits to get me the best coverage. Masks *are* required, which I think is especially important for a medical facility. I saw Dr. Justine Hung, the other optometrist here is her brother. read more

Everything, every move you have additional payment. They really don't care. Appointments are also messed up so you will end up wasting time going there. read more

Everyone is friendly and my kids had pleasant experience on their eye exam especially my daughter. They had wide range of frames to choose from and for kids too. Dr Justine and Dr Wilson were very thorough and professional. I'd be happy to recommend them to all my friends and family read more

Quick and easy to order contact. They hooked me up and were very friend on the phone and in person! Totally recommend!

I could not recommend this practice more; everyone was very friendly and professional. All you need in an Optometrist, friendly staff, knowledgeable and competent doctors. You have an exam, order your contacts or glasses and off on your day. Best case ever. read more

Checked out this awesome place after a best friend found him in her network. Forgot it was a Dr's appointment, Wilson was very knowledgeable and thorough during my exam. His front office was super friendly too. I will definitely continue to do my yearly eye exams at Resolution Eyecare read more

Really loved the doctor here. She was super informative and has a calm presence to her. Highly recommend! The space is clean and aesthetic with a good selection of glasses. Everyone at the front desk was very professional as well. read more

I recently switched to Resolution Eyecare and I'm so glad they're around now. I found them through the Davis Vision site and they have exceeded the past optometrists I've visited by far. The staff is warm, helpful and knowledgeable. Plus, they're nearby (off Airport and Lamar) so that's a major plus. Check out their Instagram for raffles! I luckily won a pair of free lenses. read more

Everything you would want from your local eye docs: people who care about their business and the care that they provide, staff who are friendly and want to do the best job possible no matter how small or meaningless the task might seem. Just dropped in on the office since I was in the area and needed to have my annual checkup. Super easy to get in and required little to no input on my part for insurance details to be retrieved. The most important detail: this office is CLEAN. Doctor was great and attentive and his chair side manner was great! Definitely felt much more comfortable with this doc and staff than any other office around town. Highly recommend this office for your Eyecare needs. My eye doc friends also give their stamp of approval as of this date. read more

The doctor was so nice and was super thorough. She really took her time and listened to my concerns. I would definitely go here again. Highly recommended! read more

Lots of availability for appointments - I was able to book day of for a medical visit. And very good Covid protocol! They check temperature at the door read more

Love all the staff, highly recommend! Doctors are very friendly. They have COVID protocols in place and make sure the office is clean between patients. read more

Great selection of glasses, delightful service, and excellent optometrists too. Love this place.

I performed a quick yelp search for this, my first eye exam in over a decade, and feel I lucked out to find out Resolution. Everyone was extremely welcoming, professional, and knowledgeable, and I left extremely satisfied with my purchase--I can see 20/20! read more

Great customer service They have great up to date selections for everyone plenty of options. Reasonable prices with a great turnaround read more

I picked up my new prescription sunglasses yesterday and I was very pleased with the whole process. I was able to get a same day appointment on a Saturday, the exam was very thorough, and they had a nice selection of frames to choose from. The staff helped me pick a good style and then helped customize them for my needs, the price was what I expected and the frames were in 8 days later. I will be back next time I need new glasses. read more

I recently switched optometrists to Resolution Eyecare, and it's the best decision I'll make all year. The level of service here is second to none, and everything about this place screams innovation at you. The facilities are sparkling, squeaky clean and as a newer practice, they have all the latest and greatest technology to test your eyes. I'm so glad I no longer have to do those eye pressure tests that are practically like shoving a pencil in your eye - Resolution Eyecare has some cool tools that get the same result without the irritation. The doctors here are also super knowledgable about all the newest and best practices for eyecare, and really add a personal touch with their service. I learned so much more about taking care of my eyes on my first visit than I did in the 10 years I was at a previous practice. Thanks Resolution Eyecare! read more

Great protocols in place for the safety of everyone. My daughter and I were in and out quickly with the exceptional help from the staff. read more

Resolution Eyecare - Optometrists Near Me - Austin, Texas

I can't stop raving about this place! They're so friendly and thorough. When I had so many questions, Dr. Hung provided helpful answers. The opticians were also very helpful and nice. They provide exceptional service and care. read more

Great service. I was looking to make a pair of prescription eyeglasses with specific Transitions lens that have a gold mirror finish when exposed to UV light. The staff were patient and helpful with me - looked up the relevant options and made it easy for me to order exactly what I wanted. Store layout is very conducive for browsing - spacious, bright and clean. They also gave me a nice complimentary eyeglass case when I picked up my prescription. read more

Resolution Eyecare - Transition lens with mirror finish - Optometrists Near Me - Austin, Texas

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Great staff! Patient and very helpful. I have been looking for my go-to eyecare spot and these guys are the ones!

Great place for eye exam and lenses! They have a great selection of frames and the associate was so kind. She helped me pick out the perfect pair (after I tried on maybe 40 other pairs first). My eye exam was quick and informative. I highly recommend this place, especially if they take your vision insurance! I got a great deal on frames. read more

10 stars! I called them up on a Friday afternoon and they were able to get me in right away. They checked both my medical and eye insurance, which saved me money. The doctor was very knowledgable while also being quick and efficient. I didn't wait at all. He recommended a different brand of contacts, which already has my eyes feeling much better. He and his staff also pointed me to a large selection of eye glasses which can be ordered and ready within an hour. I got Kate Spade frames and blue light reducing lenses for a very reasonable rate and it was especially amazing that they were done within an hour (you can go browse around 99 Ranch or other shops while waiting) while everywhere else was saying they were backed up for 2-3 weeks! The woman at the front was also extremely helpful and friendly and was able to do everything via text. This cost me about half as much as it would have cost if I went to the provider in my neighborhood! Give this place a chance you will not be disappointed. read more

Highly recommended and amazing experience! Visited many ophthalmologists and couldn't get a proper diagnosis. Resolution Eyecare's optometrists conducted detailed eye examinations and recommended best glasses to correct my vision. Staff was very friendly and helpful and the prescription suited my needs perfectly. I will surely visit again! read more

This place is so awesome! My eye exam was efficient yet thorough. Plus, I was able to find amazing frames. I highly recommend this place because they're so warm, friendly, and knowledgeable. read more