I had been a patient of another eye clinic in Austin for over twenty years. However I was looking to change to a new provider. I kept putting it off. When my regular provider would not even pick up the phone when I had an emergency Oak Hill Eye Care stepped up to the plate and gave me an appointment. From the scheduling to walking in and checking in, to the exam and the consult with the doctor, they delivered above and beyond. I was in quite a distress over what was happening to my eye and honestly kind of mopey and depressed. They brought calm and wellness back to my life. The treatment plan worked. The freak situation I was experiencing was under control in less than 24 hours. They saw me two more times to check on my progress. And all three visits were great. This is a clean, organized, modern clinic with good doctors and staff with smiling faces clearly thee to make people's lives better. I think o can confidently say they got themselves a new patient! I will be going back! Thank you! read more

Dr. Li and the staff are beyond awesome in terms of care, professionalism, and compassion. They go far out of the way to ensure you get the best vision and comfort for your eye care needs. As a 25-year keratonus patient, my challenges through cornea transplants and cataract surgery have been daunting. I am without a doubt a "difficult" patient to say the least. Their perseverance in fitting me with scleral lenses have paid off in life changing results. Being able to see clearly with 20/20 vision in both eyes is truly miraculous. Whatever your vision needs may be, this is the group to trust! read more

I had my best check up ever today. After a scare 6 weeks ago of light flashing in the corner of one of my eyes & black flashes; my eye hasn't had one lately. I'm taking my Hydroeye with Omega 3 & my other vitamins. The peace of mind having the best eye care has always been a priority in my family l. Thank you Dr. Lechlitner for giving me peace of mind & better vision. read more

Both my mom and I are patients of Dr. Lechlitner, who is wonderful! I'm so glad I found her. Her staff, in particular, Brandy, is great. Brandy took such good care of my 81 year old mother. I wish it was common for health care workers to have patience with the elderly but I have not found that to be true. Brandy greeted my mom warmly. She understood to walk at her pace and not rush her or leave her behind, which has happened! She addressed my mom respectfully and spoke clearly, repeating as needed, without condescending. She made my mom feel seen and cared for and I am so grateful! read more

If you are looking for an awesome eye doctor, this place is amazing! The staff are always so warm and welcoming and all 3 doctors are great! The optical staff were so helpful when it came to choosing my glasses too! Thank you Oak Hill Eye Care. read more

I have been a patient at Oak Hill Eye Care for the last 20+ years. My experience has always been positive. They are professional, knowledgeable, and caring! Today I got a piece of debris lodged in my eye. I called and they told me to come on in even though they were closing. I saw Dr. John Tybor who was extremely kind and helpful. He quickly and efficiently removed the debris and gave me some eyedrops for the irritation. Oak Hill Eye Care is a practice that truly cares about their patients and I highly recommend them! read more

Dr. Tybor is great! I have been his patient for 30+ years and he has always taken great care of me and my family.

I've been going to Dr Tybor for many years and along with rest of my family. David and his staff have always been very professional and prompt. Great place for eye care. Keep up the great work. read more

Dr Tybor is an excellent eye doctor who goes the extra mile for his customers. Even though my insurance stopped covering his practice, I will never go anywhere else. read more

I won't come back!!! You shouldn't go there too!!! They took 2 months to get my prescription glasses done right. All December 2022 and all January 2023. Then, after a few months when I'm trying to get my eyes checked (after a stroke) and while getting ready to have my appointment they got cheap and got upset cause I got one of the tiny alcohol pads to clean my phone. Like really, such pitty??? Why a good excuse to get patients out and not coming back. The worst part is that was Dr. questioning me for getting one (1) tiny alcohol prep pad to clean my chin. When they have a whole box out there for display. If they are not for the public then put them behind the counter. And non the less, if a client of yours that you have seen for years ask and gets one don't be greedy and tell me not to get one because during Covid people used to blah blah blah. No excuses for such rudeness from the doctor directly!!! Not even from one of the many technicians or assistants I have seen pass by (melara me wonder what kind on employment environment must be for them!). read more

awful customer service - no respect for patients. feedback: - more transparent wait times and scheduling times - Work in a manner that you realize your patients are real people not bodies to hurry up and get through. - more transparent pricing. read more

I've worn glasses and contacts for three decades of my life. And so I've sought out countless doctors over various cities and years to help me make these myopic eyes work. But I've never encountered such a mix of care, warmth, and efficiency as I did at Oak Hill Eye Care. In less than 40 minutes, I processed new patient paperwork, had an eye exam, had a contact fitting (for new and better lenses), and left my favorite frames to get updated lenses. At each step along the way, a smiling interested person met me, listened well, and found solutions to my needs. It was astonishing to be met with such attentiveness. As long as I'm in Austin, this will be my place for eye care. read more

No masks required, no issues. Excellent service.

Excellent Doctor, but horrible office policies. I've been going to Dr Tybor for 12 years, as well as my wife and kids. Always been a super professional place for regular eye checkups. I called for an "eye-mergency" (nothing remotely 911-worthy, just wanted an opinion from my regular eye doc) appointment. They "can't see me without a referral", even though i repeatedly prefaced I could self-pay, without insurance, whatever it takes to just get any professional to look at my eye. Called my insurance, who stated "you can self-direct your care to a specialist, just be aware of the charges..." So, I'm not sure who's at fault, but it's not exactly ethical to refuse treatment. And as an established patient, it's pretty disappointing. read more

Good doctor but terrible staff, unwilling to do simple tasks like requesting and obtaining medical records. The receptionist was quite cold and very rude both times I visited. When I raised these issues this facility responded with patronizing comments and ignored the real customer issues that exist over here. read more

Oak Hill Eye Care used to be run by David Tybor. Now that it has been taken over by his son, John, everything has gone downhill. The employee turn-over is so frequent that you cannot get any acceptable level of service. At my first (and only) appointment I was left in the waiting room for almost an hour after I checked in, because the staff "forgot about me." I was then rushed through my appointment (with Stephanie) and given samples for lenses that I had previously tired and did not like. Stephanie refused to give me samples of the brand of lenses I had been wearing for the last several years and wanted to continue to wear. This led to numerous calls and attempts to get a prescription of the lenses I wanted, but to no avail. Not only did I pay for a contact lens exam without receiving a prescription for lenses that I could wear, but Oak Hill Eye Care also STOLE $300 of my insurance benefits. My insurance paid them, but I never received any contact lenses. Several members of the staff admitted there were a lot of errors made, citing large staff turnover and offering many apologies. John Tybor also offered to refund me for my exam, and try to resolve the issues. BUT, then he changed his mind, sending me a nasty email accusing me of "hateful, demoralizing speech." I do not know how John came to this determination, since he is now ignoring my calls. I can only guess that Brie told John that I informed her that I was not willing to work with Nicole, due to her inability to answer simple questions about contact lens prices, and her failure to return my call as promised regarding sample lenses. This was apparently determined by John to be "hateful, demoralizing speech," and somehow made him feel entitled to charge me for a contact lens prescription I never received, take insurance money for contact lenses I was not provided, and to ignore my phone calls/messages (which Brandy confirmed she gave him) to resolve this situation. John also accused me of making "a direct insult to a team member's intelligence" which is false, as I never said anything to Nicole. I was polite and courteous to Nicole, while she struggled to answer simple questions. And the feedback I gave to Brie, regarding Nicole, was accurate, and should have been taken as a sign to improve training, rather than to attack the customer. All of the positive reviews are based on David's running of the business. Now that John is in charge, this is 100% a place to avoid! I would anticipate all 1 star reviews going forward. Save yourself the time, hassle, and theft, and go anywhere else but here! read more

Helpful, professional, and friendly. Good selection of glasses, even though they are a small store.

I can see! Annual check up smooth as can be. From hello to checkout. Make your appointment ahead of your due date especially if you're like me. I'm limited on day and time I can come in. Jackie is Dr. Smith's assistant. She makes your appointment move quickly while still being efficient and professional. I absolutely love how Dr. Smith uses new technology for my examination. When I left I felt confident that I was in good hands. Her recommendations for my new contacts were so helpful. I tend to be forgetful and sleep in em'. I know it's so bad for your eyes but she made me feel comfortable enough to admit it. Lynda my optician knew exactly what I was looking for when I pointed at one pair of glasses. She knows what looks good too and isn't shy to make recommendations. You will walk out with everything you want and need. She took the time to ask lab technician if he would change my lenses so that I can walk out with my new fun glasses! Thanks Ernesto you're awesome! So yes oak hills eye care comes highly recommended! read more

Oak Hill Eye Care - I can see now! - Optometrists Near Me - Austin, Texas

I can't believe it's already been three years since I last had my eyes checked. Bad Jensy... However, I am in the middle of having all my annual check ups. My first visit to Dr. Tybor was very pleasant. There was no hesitation for me to go back to see him again, rather than Texan Eye Care. My insurance isn't that awesome, but most vision insurance plans are similar. I arrived at 8.30am and was out the door at 9.30am. The exam was very comprehensive and I opted to have the retinal scan for $28 rather than having my eyes dilated. I knew this was not going to be covered since I read and signed the waiver prior to my examination. An assistant came out and took me through all the tests and did my actual eye exam. I know this is standard procedures these days. I do miss the actual doc doing this as it was in the old days, but it doesn't mean that the job wasn't done correctly. A small irritant was that after the eye test, it was a little over 15 mins before Dr. Tybor came in to see me. However, that quickly faded when he arrived. He has a wonderful bed side manner so to speak. Very friendly, talkative and went through the test's with me. He is personable as we talked about our families and went about the remaining questions of my vision. My vision was actually slightly better than the last time I was in. Which meant I didn't have to purchase new glasses. AND, he didn't give me a big sell that I should. We talked about prescription sunglasses and he provided me with a script. Shared some thoughts on what type of tint I should consider. He wished me the best and I went out to pay. My bill was $63, which $28 was an option I requested. So pretty good value. When I was waiting to check out, one of the assistants remembered me from my past visit and noticed I was looking at my glasses and he offered to clean them for me. That was very thoughtful and unexpected. It means to me that they all do care about who is in their shop. I'm a fan and will continue to use his services. read more

Dr. Tybor is fantastic. He's helped me multiple times with eye issues and is just one of those super cool docs out there that is a pleasure to be treated by. I would highly recommend him. Also - his clinic managed to work me in the day of in each instance... awesome. read more

I have worn glasses most of my life and this is one of the most thorough eye exams I have ever received. The Dr. Tybor was exceptional. He took his time reviewing my scans and personal history and made a thoughtful diagnosis. The office staff were professional and friendly. The office was clean and well maintained. One of the best eye experiences I have ever had. Thank you! read more

Let me pre-face there's first. I am too successful businesses and we deal with customers every had an absolutely horrible experience! I had scheduled an appointment with Dr.Lechlitner an annual eye exam. Instead of her actually doing the exam as expected they had an intern do it and he got my prescription totally wrong. I ordered a pair of sunglasses based upon the prescription and when they came in I was puzzled but the sales person was so pushy and insisted that that was the right prescription. A few days later I tried to drive with them and I could not even see my speedometer on my vehicle. So I took them back and the same sales person waffles when I ask him for a refund. So I went back in to get a refund and get an eye exam by the doctor with Dr.Lechlitner. Rather than do the exam she just came in with the sunglasses telling me it was my fault and not the prescription. It was obvious that she didn't want to refund the money for a bad exam and incorrect sunglasses. In a nutshell just not honest. read more

They are still requiring masks and I am unable to get an accurate eye exam while wearing a mask, or try on glasses with a mask, as everything gets fogged up. They are unwilling to accommodate. read more

Every member of the staff, no matter their function, ALL operate in the spirit of EXCELLENCE! From the warm greeting by Deborah, to the steady technician Gina, to my thorough exams by Dr. Tybor, to the very helpful optics department Stacy = I always leave my appointments with a smile on my face and a little spring in my step. And, I have experienced all of the above for well over 10 years! I highly recommend this practice! read more

I'm picky about my glasses, and was new to Austin. The glasses I was replacing when I went to so Dr Tybor were the best I have had in my (long) life. I told Dr Tybor that, and he said "I'm going to make you a pair of glasses that you like better". The glasses are very good. My sight is crystal clear. The "sweet spot" for the progressive lenses is perfect. It has been several months now, and I don't have a single scratch. I always get the scratch resistance, but still I usually have a scratch by now. Dr Tybor did what he said he was going to do, and made me a better pair of glasses. I don't normally leave reviews, but it felt fair to give credit where it was due. read more

I saw Dr. Lechlitner for my annual eye exam. Prior to seeing her, an intern reviewed the photo of my eyeball that they take instead of dilating your eyes these days. It costs $34 extra or so, but I'd pay double or triple that to avoid dilation. Anyway, the intern noticed a spot on my eye and we needed to check it out. Dr. Lechlitner received the same photo from a few years back and verified that all was well. I was well-impressed with the office; the staff were friendly, attentive and helpful. Dr. L is a very good communicator and didn't pull any punches when describing what that spot MIGHT HAVE BEEN. Whew. I highly recommend this office and Dr. Lechlitner. read more

This place is horrible if you want to get your glasses adjusted, I just bought a brand new pair of frames and took them here to get them adjusted. The next day they were still slipping so I went to another place on my way home from work, and the nice lady at the other place showed me they had a huge crack in them along the side. This was not there before I took them to Oak hill Eye Care and I have done nothing with them to result in a crack. This location they literally broke my new frames. I can't even begin to describe how terrible it is to break some ones new frames. Now I have to get a new pair from the manufacturer. If you don't want broken glasses, and especially if you aren't insured. I highly suggest going to another eye shop even if you bought your frames at Oak Hill Eye Care. I hope this helps. -LJ read more

Dr. Tybor and his team are top-notch! I appreciate the time they take with me and the way the explain ever step of each appointment. I've moved to other side of town, but still journey back there each year to see them, because they are simply the best eye care people in town. read more

So glad they are a distributor for Silhouette glasses. I chose this place because the husband had a good experience here and thought I'd give them a try myself. I was only in the frames department, so that's what my review will be about. I met a sweet woman who was endlessly helpful with making my purchase. She doesn't push anything on you, and offers the kind of help each patient needs. I'm not one who prefers the tech to give me opinion on glasses usually. So, I went through the different kinds of Silhouettes offered now (my first pair there was only one general style, now like 5!). She explained the differences and benefits. It was such an eye opener. I then went through and picked the additions to my lenses, which btw, I've never been a fan of and find myself gleeful with anti glare and blue filter benefits!! Picking them up was an exciting day. I'd been without mine for a month by then, these are pricey and as I'd finally broken mine, i had to wait to purchase another pair. It was such a joy to put them on. I'm an artist and these are my work glasses, such a pleasure to wear. Like a feather and they stay put on the bridge of your nose. Love them. I also found out that depending on how they break, they can be repaired! The woman told me this and I was almost in shock! My last place was horrible and actually lied to me about this. No doubt to get more $$, these aren't cheap by a stretch. So, I'm taking in my other pair to see what can be done. (To clarify, it's a replacement fix of pieces broken, not repair of lens or the metal pieces themselves. And customer pays for replacement and repair if outside 2 year warranty window). Oakhill was such a pleasure to work with. They are patient, kind and make buying frames easy. I highly recommend this department. I'd be back in a heart beat. read more

I was the first person in my family to visit David Tybor at the original Eye Associates. That was over 15 years ago. In present time, my entire family and several family friends trust him with their vision needs. The staff is friendly and customer oriented. They have a great selection of frames from the basic to the top of the line. I would without hesitation recommend David Tybor to any individual for their eye care needs read more

My wife and I have been to Oak Hill Eye Care for annual exams for the past few years, but this year. only a new (to us) doctor, Dr. David Tybor, had back-to-back exams available within the next few weeks that would fit into our schedules. And, I have to say, we were both delighted with our visit! The Oak Hill support staff took us through all of the initial exams at half a dozen specialized vision analysis stations, and provided helpful insight at each to increase our comfort as we worked through the examination process. Then, we met Dr. Tybor. It turned out that we both need advanced care. He referred us to different specialists for the type corrective procedures we each needed. He took the time to show us the results the exams we had just completed to make sure that we were knowledgeable about the procedures he was recommending. He was particularly focused on helping us understood our options during the advanced care, and the value of each option. We found him to be very personable and considerate, while professional on all levels. His attentiveness created a level of trust beyond what we expected. We particularly appreciated the time he spent with us making sure that we were comfortable with the options available to us, and that we could make informed decisions. This is, without a doubt, the best experience with an optometrist we have had! Kudos to Dr. David Tybor and Oak Hill Eye Care! read more

I had not had my eyes examined in a number of years. My current employer was dropping our eye care so I thought I should get them check. I called and made an appointment within the week. The lobby is bright and clean. They called me back right on time. The equipment was all first class. The exam appeared to be very thorough. Dr. Walsh was friendly and able to answer all my questions. She spoke to me in simple terms that I understood. Overall the entire experience was professional. I would recommend this place to anyone who needed eye care. read more

I must preface this review by saying that I have a lot of anxiety about going to the optometrist. It bothers me to have my eyes messed with and previous doctors did not explain what they were doing & why. At every previous eye clinic, I had had a panic attack during the exam. Needless to say, I was apprehensive about finding an optometrist. I called several places before choosing Oak Hill. My initial impression on the phone sold me. The receptionist was kind, warm and friendly. Once there, I was promptly seen. Much of the exam was preformed by the techs, which was fine. They have the newest technologies and the exam was comfortable. No puff of air in my eye, no dilation drops. It all went quickly and I never was kept waiting long enough to build any anxiety about being there. Dr. L herself is a gem. She was friendly and seemed interested in getting to know me during the rest of my exam. Afterwards, she discussed everything with me in detail about my eye health and my new eyeglass prescription. She definitely has the bedside manner that my previous optometrists lacked. I left Oak Hill feeling genuinely excited. I have never had such an easy eye exam. I recommend this place for anyone with anxiety over eye exams or anyone who is looking for a new eye doctor. You guys are great! read more

I haven't seen an eye dr. in 11 years (yipes!) since having LASIK surgery. I was dreading going to the eye dr., but I had been experiencing headaches and eye straining issues. I chose this eye doctor since my VSP insurance covered this office. I'd tried making an eye appt. with another eye dr. (also on William Cannon) but had such difficulty getting an appointment. I was more than pleased with my visit to Oak Hill Eye Care (despite the need for reading glasses. Boo.) I can't recommend this office enough. They offered taking pictures of your eyes without dilation (for $28), which was a nice option. I saw Dr. Lacey Smith, who was personable and knowledgeable. I then had the help of Lynda in choosing lenses that would look good and not break the bank. I will no longer dread this yearly appointment! read more

I almost never write reviews but I absolutely had to write one for this place and Dr. John Tybor. My husband injured his eye when he was working out and a workout band broke and snapped back into one of his eyes. I quickly searched for emergency eye care in the area and Dr. Tybor worked us in within hours. My husband couldn't even open his eyes and within minutes of seeing Dr. Tybor, he numbed his eye, assessed the corneal abrasions he had, put a protective contact lens on it and my husband could open his eyes with almost no pain. My husband had abrasions that affected 45% of his cornea on 1 eye. We let Dr. Tybor know that we had a plane trip planned in 1 week and so he worked us in to see my husband almost every day until we left to ensure he was healing properly, asses if we needed to change the prescription eye drops, change to an eye patch, etc. He even offered to meet us at the office after hours if the pain became worse or we had a concern. I've never been so impressed or comforted by any medical professional as I was with Dr. Tybor and his staff. Needless to say, my husband's eye is completely healed and we were able to make our trip with 1 week of the injury. We are recommending this office to anyone needing any kind of eye care from now on. This is the best care you can get for eye injuries or services. read more

ALERT current and future patients considering contact lenses at Oak Hill Eye Care. Read the and Request their hard copy of their OAK HILL EYE CARE ANNUAL CONTRACT LENS AGREEMENT form, because you will need it later for clarification toward refunds and errors on their doctors and staffs explanations on refunds. Why? because both the Doctor and Interns continue to repeat; "if you do not like the fit of your new made to order scleral lens; these lens have a 1 year return guarantee". NOT TRUE. This May 2021; upon scheduling my appointment for a new prescription, I was first examined by one of the interns; which highly recommended the new Scleral Lens (hard lens) instead of my previous soft daily lens. She continued to praise the benefits of the vision and fit of these lens. After about 45 minutes; Dr. Lechlitner came in again to validate the lens benefits. Weeks later my new lens arrived for proper adjustments; and I was told to wear for 2 weeks and report/schedule again to adjust. Meanwhile during the months of May, June and July - I returned 3 times; because each time my eyes had this red blood shot ring around my eyes; causing a suction irritation upon removal - - more adjustments; more new contacts; etc. Yet, during these exams; again the intern comes in to review the cleaning process; etc...to note it might be my lack of cleaning causing the irritation; then Dr. Lechiltner arrives to finalize the exam and new fitting. She is very nice, but continued to state; if this fit doesn't work; you can return them for the full refund; "because the lens have a one year guarantee". NOPE; the lens did not because, OAK HILL EYE CARE ANNUAL CONTRACT LENS AGREEMENT supersedes the vendor of the Scleral Lens. In summary; I paid $1,042.00 for these lens which did not fit my eyes; after 3 different fittings from May 14 - July 21st; I returned the lens and requested a refund. An intern examined my eyes again, then Dr. Lechlitner came in to do the same; this time with samples of (soft lens) options; which were the same style I wear previously for years....and she gave me a new contact lens prescription. She nicely walked me to their bookkeepers counter for processing the refund. At no time; did anyone alert me on the "so called issue regarding - Oops you should have returned the lens with the 30-days; which is noted in the OAKHILL EYE CARE ANNUAL CONTRACT LENS AGREEMENT". In conclusion; a refund was processed, but for only half of the original cost - - because the bookkeeper said; "I'm sorry, but reading Dr. Lechlitner's notes for your account I don't read anything about the 1 year return refund guarantee." Too bad; I'm unable to post a picture of my blood shot eyes, which I took each time an adjustment was made............. Too bad; I should have stayed with my old soft lens option instead of their NEW Scleral lens...... FYI - I took the prescription to COSTCO and ordered new soft lens now; and my vision is back to normal. LESSON LEARNED FOR ME! read more

Dr. Tybor is simply the best for your eye care needs. From his "Bedside" manner to his simple explanations, he and his staff is easy easy to work with.I can't say enough good things about him . I highly recommend him ! read more

This is one of the most professional practices I have been to. Prompt, courteous and knowledgeable staff from the doctors to the folks at the frames. Always a pleasure going to Oak Hill Eye Care. They are the gold standard for eye care in Austin. read more

I LOVE Dr. Tybor and the staff at Oak Hill Eye Care! They are always friendly, helpful and prompt. He has been my eye doctor for 20+ years and I won't go anywhere else. He takes time to visit with you both about your eyes as well as personal matters. I have never been to an office visit when he hasn't asked about my family. In a lot of areas of healthcare you feel like cattle being herded through a shoot; that doesn't happen with Dr. Tybor and his staff. They are timely with their appointments but they take time and treat you like a person not just another fee/co-pay. I am always recommending them to my friends. Thank you for the A+ care I get! Keep up the excellent work!!!! read more

I have been seeing Dr. Payne for several years now and she has been exceptional in her professionalism and the service she provides. However, she went above and beyond to be helpful when my son went through cataract surgery and needed help during follow up appointments. I cannot recommend Dr. Payne highly enough! read more