Staff is wonderful and friendly! Dr. Tran is very funny, compassionate, and is a superb optometrist. Highly recommend!

Excellent service. Excellent doctor and pretty much the ONLY eye doctor in Riverside who accepts Tricare.

I want to start off by saying I had never had a great experience at the optometrist just because the place that I went to before was pretty shady with the pricing. This place was great! The doctor was knowledgeable and thorough. The staff there went through every detail and all the pricing with me so there were no surprises. Everyone went through all the options I had and answered all my questions. I will definitely be coming back here. read more

I liked the Contact lenses，but this time I'm really Disappointed with their glasses service, first time the number on the lenses is wrong, made me feel sick for days, then I went in their stores did another exam, they tell me that I can get my new glasses in a week, but now is the third week, I went and called many time, they still have nothing for me. Including the first exam day, it's one month already,and most glasses the maximum rate should be 10 days top. I hope I can get my glasses soon. read more

Just go here, they are always so helpful, never pressure you, and always keep you well informed of your options. I've been going here for years and will continue to go! read more

I had an appointment for 10:30 was 1.5 hours early and was taken in and seen and out with more information than I normally get from my optometrist office. highly efficient and friendly staff members. highly recommend that people go there and get a thorough eye exam read more

Just got my contacts fitted a prescription and ordered glasses in all less than an hour, I walked in expecting to plan a future appointment and they were able to get me in right at that moment ! they are very welcoming ,nice , affordable and work in a timely manner. I would definitely recommend this place for any college students new to the area of people that are looking for an optometrist. Also the establishment is is very clean! read more

The new glasses kept falling down on left side and I felt my left eye extremely exhausted and twitching at the end of the day. They said they changed the glasses for new prescription for me but I still felt the same. I asked whether I can return the glasses but they said I can come to the store as many times as I can but there is no way for a refund. This is not the end of story. At last I have to spend another 200 bucks or so to buy a hand-made SALT glasses. OH yeah this time they feel comfortable so it's all about the MONEY! But I feel serious astigmatism when looking down. They said it's because of the angle and tuning. I have to stick with this new ones because they can no longer change glasses for me. Attitude: 4 star. Professionality: 0 star. Ave: 2 Star. You know, sometimes even with perfect smile, being a noob won't change anything. If you have time and money, just go some other places. Any service near UC Riverside is s***ty because there is no peer competition here. read more

Really one of my best visit to get my eye exam! You are definitely in the right hands if you are looking for a new optometrist! Saomai was my girl helping me pick out the right frame. Love them! read more

I love this Optometry! Valerie is the best, she is always so helpful and kind. She goes above and beyond to make sure you always leave there completely satisfied! Here customer service is definitely the reason I will continue to come back. read more

My first time here and loved it, easy on scheduling an appointment especially since I can't call them. Loved the environment everyone was very helpful. They have great selection of glasses and sunglasses. read more

Dr. Tran is the best! He is so sweet and kind and will answer any questions that you have. Very informative and goes above and beyond to make sure that you are satisfied. And the staff is pure amazing! All of the girls are super sweet and go the extra mile to make sure you are happy and are so patient throughout the whole process. I highly recommend this place, if you're looking for a new optometrist PLEASE do yourself a favor and give them a call, you will not regret it! read more

I'm not new to the eye doctors, and I've been to many in my lifetime. I have really bad vision (I wore hard contacts in elementary school, and have gone through many many pairs of glasses, and lots of contacts), and I KNOW my eyes and every single procedure. With that said ... I came to Eye C You because it was the closest one near UCR. The space is really clean, and the staff and Dr. Tran are really friendly. My eye exam with Dr. Tran was great. The procedure was pretty standard (nothing special nor nothing bad in particular), and he gave me a pair of free contacts as well to try. He told me he specializes in making contacts, and with my vision, it's hard to find super comfortable ones. The reason why I took off 2 stars (probably would have taken down 1/2 a star more), is because I wasn't particularly fond of the service here. I wanted to get a new pair of glasses, and honestly the process was upsetting for me. First off, the price was really expensive for what they were offering me (It came out to be around $700), and I was able to find a cheaper seller and that's when they price matched me. However, when I mentioned to them that another place was offering a cheaper price, they got very defensive. They started telling me how I wasn't going to get the "good coating" on the lenses; that they weren't "digital lenses", and honestly it felt like one of those "I'm going to talk crap on all the other sellers because there's a reason why it's cheaper". It wasn't a great experience because I don't like it when people try to upsell me something. I was talked to like I didn't know anything about glasses (when I've been getting high index lenses, and I have probably bought glasses more than 15 times in my life). As a customer who is wiling to pay good money for a GOOD pair of glasses I don't want to feel like I don't know diddily squat and that if I consider other places, I'm immediately getting a bad pair of classes ... Fast forward a couple weeks later, and I get my glasses. They are super thick, which is expected for my prescription. I was really disappointed because when I wanted to place the order initially, I was told that my glasses were going to be thinner than the ones I already had. I wasn't satisfied with how thick they were and they kept defending themselves, saying that I was told this in advanced and that they didn't promise me anything, and that they would have been thicker - if I had chosen a smaller frame. I understood that, but they did tell me they were going to be thinner, why not just not tell me that at first so I don't get my hopes up? I love the frames, I just wish that the lens was thinner. With that said, I'm sure they did the best they could. I purchased the highest index lens and they can't go any thinner than that, so I don't really have a choice to make them thinner. They were very accommodating and spent a lot of time with me to order my glasses. I was told that I could pick a different frame if I wasn't satisfied with the one I ordered. But I will probably just take the current glasses as is. read more

My first visit was the most amazing experience I've ever had at an Optometry's office. Staff was friendly and very attentive all while practicing Covid procedures. Dr Tran was very thorough in his examination and explained everything to me. Have a wide selection of glasses/sunglasses. They have me as a customer for life. read more

Short: Amazing optometrist, amazing staff, excellent selection of glasses.This is a fantastic optometrists office. I would recommend him to anyone looking for a great eye doctor. I wish I would have gone here sooner. My fiance was with me during my first visit. They turned her into a future patient. Longer: My initial interaction with the staff was due to a broken frame. Even though I was not a patient, they dealt with the manufacturer and repaired my glasses, twice, for free. Did I say I wasn't even a patient at the time? I was so impressed, I made an appointment. Dr. Tran, took his time and explained the the procedures and why he was doing them. He was never in a rush and made me feel like he cared. It was an enjoyable learning experience as well as an enjoyable visit. He and the staff helped my fiancee with her glasses even though she was not a patient. It would be fair to say I was a difficult customer when it came to picking out my frames. The staff was patient with me through the 30-60 minute of me switching between a pair. They stayed friendly and optimistic and never grew impatient. read more

This was the best experience I have ever had! They stayed late for me, were very professional, patient, and made me feel like I found my shop for life! Will definitely fly to this location for future prescriptions and contact fittings! read more

Just literally walked out and canceled my appointment. I had an appointment at 2pm. Being as its my first appointment, I showed up about 20 minutes early to handle paper work. They were closed for lunch hour daily between 1 and 2(would have been nice to know). They showed up late at 2:05, and didn't apologize or say anything about being late. Call this nit picking, but that absolutely drives me up the wall that a business can't show the courtesy and professionalism to be to their own appointments on time. Will not be going back. read more

IF I COULD GIVE ZERO STARS I WOULD. I am NOT the type of person to leave a review unless my experience was extreme in one way or the other. Sadly, this was anything but wonderful. This may be long, but worth reading.. I got my frames and lenses in palm spring (an hour away) and everything was flawless! (I am going somewhere with this..) once I got them in the mail I realized I wanted a heavier anti-glare coating.. deciding I didn't want to drive back an hour away, I researched my area, and I found Eye C You. Good reviews, super close to my home... sounded great, right? so wrong! They charged me... a lot I thought but, fine, okay, what do I know... They said it would be a week, max... well, 8 days later I walked in to check on them only to find out they have been there waiting for me.. honest mistake. fine... alright. I saw my vision was SO blurry and hurting my eyes, they tell me it's me adjusting.. would have been nice to have a warning but again... fine. alright. I take them home only to have my husband ask me why they are crooked on my face, not thinking much of it, I go about my life. I adjusted after about 2 days. I go over to my parents house only to be asked again, why are they crooked? Realizing maybe they were right, I decide to go back in and have them adjusted. I didn't know that this would be consuming my life for the next week. I bring them in, happily, they attempted to adjust them. I had work and a life to get back to and didn't have much time to sit there. Now, during my visit my glasses were tapped on the desk in the lobby, heated up, cooled down, heated back up, handed to someone else, tried on 100 times, etc. The Dr. comes out (on the phone) and starts talking about Disney movies, totally unaware of my situation asks if I need my prescription checked to which I Responded (No, My frames are just being adjusted. I think my vision is alright, Thank you." he goes back to his call, and the employee's ask me to another desk. Like I said, After 100 try on's and almost 40 minutes of back and forth, I decided they were okay enough to go home and get ready for work. I would like to add here that during my try on's they were crooked on one side or the other, to tight, to loose, screws were tightened and things were weird. So I mean, I wasn't exactly thrilled and I think I made that pretty clear. I get home and realize how they tried to fix them, they melted the tail of the frames! (The part that goes over my ear) it was really weird and uncomfortable. I didn't notice how uncomfortable they REALLY were until I got to doing my day to day stuff. I decided they were enough of an issue to go ahead and call the manager. I mean, I hadn't had these frames for more then like, a month, maybe two! I wanted what I paid for, ya know? I call and speak to a manager who was fairly nice and tried to deal with the issue. Sent photo's via email, phone calls back and forth... She sees the picture's and totally agrees that they are not adjusted correctly. Now, I did not sign a frame waiver, and I obviously at this point did not trust this office to mess with my frames anymore! You see, Now I was in this spot. If I allowed them to try and fix their mistake, I needed to sign the waiver. Now what happens if they don't fix them correctly again? Basically, I was told by the assistant doctor (who actually told me that it was messing with my vision!!) that it would be on me from there. Let me also add my frames are designer and pretty damn pricey. Not something I can just replace at the drop of a hat! I did not want to risk having messed up frames when I just took the time and money to get nice ones! So, I nicely said to the manager, and the assistant doctor I did not feel comfortable with them putting me in that place. I felt VERY pressured and almost like I was being tricked into signing that waiver! I did not want to allow them out of being liable for my frames being uncomfortable! That is honestly, just not fair. So, They decided to let me speak to the main doctor and owner. He came out guns a blazin' let me tell you! He was very mean to me from the start. Raising his voice, talking down to me, and being really unreasonable. People were actually staring. I was.. DUMBFOUNDED. I have encountered some people in my life but I have NEVER IN MY LIFE been treated that way by a professional. All I wanted was for my situation to be taken with care and professionalism. He didn't want to hear how I felt, all he wanted was for me to say "okay! Let me sign the waiver and let you take my frames and I will hope for the best!" He basically told me "Let me fix them or go screw yourself" He also more or less told me the girls at the front desk were not "as experienced" so, to me? That makes me want to know why they were allowed to touch my frames in the first place. It was almost a dream (nightmare) so basically, I am still in a fight over MY frames that THEY ruined and I did NOT sign a waiver. Don't trust them. DO NOT. read more

I've been to plenty of optometrists around this area but after seeing this optometry practice advertised around my school and also seeing great Yelp reviews, I decided to try it out. When I went, both James and Dr. Tran were welcoming and very informative. During my eye exam, he let my mom sit in and we all discussed my eye condition, in which he explained in full detail. He really knows his eyes and you can tell he only wants the best for his patients. My mom is pretty picky about choosing doctors and shortly after my appointment my mom decided to now start being seen by him! I got my new glasses on the same day (I was lucky that my lenses were in stock and it only took an hour to prepare) and got my contacts in the next week. Pricing was not that bad either. Overall, my mom and I were both satisfied. After a number of years trying to find the best optometrist, we can say our search has ended here. read more

Dr tran and Dr Nguyen are the best. They took care of me and my wife. They do the best job explaining and giving options. And the staff are friendly and helpful when it come to choosing glasses. read more

First of all Dr. Tran is wonderful. Very personable and knowledgeable. But the office staff is a different story. This is the second time I have been there where Dr. Tran said he'd comp. me a few pairs of contacts, and when I go to pick up my contacts that I have ordered there is no notes about my comp. contacts. Therefore I didnt get them. LIke I said Second time this has happened. Annoying. The office staff said on the phone that I get a rebate since I got a year of contacts. Then when I go to pick up my contacts they said Im not eligible for the reable. WTH??? read more

This was probably the fastest and friendliest optometry visit I've ever had. I had an appointment at 1100 waited ZERO mins . I was helped right away . I was asked multiple times if I had any questions which I loved . I will be coming back and will be referring friends and family here. read more

Nicest optometrist and staff in town :-) Its been a few years since they served our family (we live in Las Vegas now), but I'll always remember their courtesy and professionalism! read more

We love this place! Me, my husband and son all go here. Staff is extremely helpful and nice. Doctors are great. Will work with you finding the perfect fit of contact lenses. My son is a first time contact wearer and they took the time to show him how to put in and clean. They were patient and didn't rush him. The manager Cynthia has been great to work with. She explains all the options on our benefits and explains the rebates on the contact lenses and will help you with the rebate process.... and the bonus part, they have a little area for the kids with toys and a movie always playing, and a huge fish tank. My 3 year old was so entertained while waiting. We are now life long customers on Eye-C-You. Thank you everyone in this office for being professional and nice! read more

Absolutely recommend Eye-c-you optometry!! Dr. Tran is ANAZING!!! He truly cares for all his patients. I bring my daughter here for her eye exams and he always takes the time to really explain every detail of the eye exam to me. read more

So back I go a few months later because I decide I want contacts now. Guess what. Dr Quan is as amazing as ever. The front office, Daisy, still excellent and friendly. It's just an incredible place to go for your eye care needs. I was never pressured into sales, and was provided multiple options for what I was looking for. I absolutely love this place and its people. I have referred three friends and will continue to refer more. Just incredible overall. read more

Awesome optometrist very personable and makes sense of much of the work behind the scenes. Had an interesting conversation with Dr. Tran about what can be discovered just by looking at the eyes. Cool stuff! Front desk peeps were hella cool too read more

My boy friend and I had an appointment the same day, and everyone was awesome. Ladies in the front and my doc were very personable. I really can't remember their names, but every one was nice and knew their stuff. I am new to contact lenses and they gave me a couple types to try so I can find a brand I like. I will definitely refer people there. Place was really nice and clean too! read more

I came in today not knowing what I wanted and Maria was super patient and helpful! I'm very picky when it comes to my glasses and I look at every detail, so I tried on probably like 10 pairs and Maria didn't mind at all even though she had to clean them after due to the virus. I waited about 30 minutes for them to give me my glasses with my prescription and they fit and look great! I'm super happy with my over all experience and I'll definitely be back! read more

Badgered me by asking 5-6 times to pay $85 for a contact lens fitting. I declined every time. They were relentless. My response to the owner's comment, below: Sir, For clarification, I will now respond so the readers understand. I declined the elective eye exam 5-6 times as I was planning on applying my insurance towards glasses and not towards a rip-off. If you are in further need of understanding what "no" means, contact anybody else alive. Thank you read more

I had no insurance so I had to get a really crappy pair of glasses for like 300$ literally i can pop the lens in and out lol...anyways it took a month for them to come when they said a week so thats why I gave only 3 stars...all the girls there are awesome and the doctor was really smart and down to earth. you wont have any problems here as long as you have vision insurance! :] read more

Great service :) Dr. Tran and his staff are very friendly and accommodating. I got my glasses there, and continue ordering contacts through them. read more

This place is awesome! James and Dr. Tran carry the latest and greatest designer frames, and are nice guys to boot! Whether you're looking for budget prescription specs, or sunglasses to look your best (and protect your eyes) during the summer months, you won't regret giving this place a shot! read more

I have to agree with the positive reviews. The service is great, Dr. Tran is delightful, the staff is helpful and the overall ambiance is positive. I had itchy dry eyes and Dr. Tran prescribed an eye drop that fixed the problem after a few weeks. I have seen many optometrists in the last 12 years and Eye-C-You has definitely provided the best experience I have had thus far. read more

I've been going here for several years now and the service and people have always been great! Looking forward for the future visits and service. read more

Our appointments were for my 2 kids. Dr. Tran & Dr. Nguyen rocks! Very good with kids! They were very nice & very friendly. All the staff was very helpful too! I highly recommend this place! read more

Beautiful waiting area and benign employees, I came here looking for some quick efficient service and that is what I got. Lovely conversations and smiles are in the atmosphere here. Thanks again!! I can see clearly now read more

The optometrists and staff at Eye-C-You are top notch. I was on my last pair of contacts and walked in with no appointment. Front desk staff walked me through my paperwork with ease and explained all the options my insurance covered. Dr. Quan was so approachable and informative. I could tell he really cared and enjoyed his work. Cynthia helped me finish my visit and even helped me set up a rebate deal with my contacts. They have a big variety of stylish frames and the decor inside is very hip. I found my new place to go for my eyes 100%. read more

Great place for exams. Doctor Tran is very through and a real nice guy. And ordering was a good experience as well.

I love this place, the Dr and his staff are extremely helpful. They offered to give me an extra pair of contacts while my order came in at no additional charge. I have recommended him to everyone I know! read more